New Login Process

A step-by-step guide for the Customer Energy Portal

(CEP)
cep.siemens-energy.com

cep.siemens-energy.com
Starting September 11, 2023, the process for logging into CEP will change. A detailed descrip-
tion of all the changes is shown below.

1 Use the same CEP link and click “Login”.

Go to www.cep.siemens-energy.com.

2 Enter your CEP email address.

If it is registered with Microsoft, you will be prompted for your company Microsoft login pass-
word. (You will no longer use your CEP password.)
If your email is not registered with Microsoft, a one-time code will be sent to your email. Enter
this code on the pop-up window.
3 Follow the directions on the screen related to
Permission Request.

Click “Accept”.
4 The next prompt requests additional
information.

Click “Next”.
5 Choose your Multi Factor Authentication
option.

Choice 1 – Download the Microsoft Authenticator App. Click “Next” and follow the directions
provided. If you do not want to download the app, please follow Choice 2 below.
Choice 2 – Click “I want to set up a different method” on the previous screen. This will allow you
to set up a phone that can be texted or called for verification. If you would like to check your se-
curity settings and/or set up your phone by yourself, please click here (Microsoft MySign-Ins). This
will also allow you to change your MFA options in the future.

6 Success!
You should now be logged in safely and securely to Siemens Energy’s Customer Energy Portal
(CEP).

If you have any questions or concerns with this process, please reach out directly to us at
cep.energy@siemens-energy.com.