Multi-Factor Authentication (MFA)

QR code setup guide

This document explains how to set up Multi-Factor Authentication (MFA),
allowing access to Office 365 services (email, calendar, and OneDrive) by
receiving a secondary alert to a mobile phone or tablet, much like using online
banking.

What do I need to set up MFA?

An internet connected smartphone (or tablet).

This is the device you will install the Microsoft Authenticator app on allowing
you to perform MFA. Please have it with you when you wish to access Office
365 applications.

An internet connected computer.

What if I do not have a smartphone or tablet?

In this case, please refer to the guidance document for configuring MFA using a
code received by text message. Using the Authenticator app is preferable and
should be used wherever possible. You will be able to change your preferences
later if required.

1 QMU IT Services
Step 1

On your computer

Navigate to https://aka.ms/mfasetup.

Sign in with your University email

address and password as requested.

You will be prompted to provide

additional information. Select Next to
continue.

If you have already

configured SSPR, you will
be shown a table of
contact methods.

Use the “add method”

option here to get to the
next step.

The following screen will

be displayed.

2 QMU IT Services
Step 2

From Your Smartphone

Install and open the Microsoft Authenticator app,

available on the App (iOS) or Playstore (Android).

Allow the app to send you notifications if asked.

Skip all other initial messages.

Return to Your Computer

Press Next to continue

3 QMU IT Services
Step 3
The below page will display.

From Your Smartphone

In the newly installed Microsoft

Authenticator app, add an account.

Select Work or School Account.

Allow the app to access your camera.

The camera will open from within the app.

4 QMU IT Services
Step 4

From Your Computer

Select Next to proceed to the next page. The below page is now displayed.

Using your opened camera, scan the QR Code displayed on the computer
screen.

The Microsoft Authenticator will scan it and automatically add the account to
the app.

Select Next to continue.

5 QMU IT Services
Step 5
The following page will display, and a notification will be sent to your
smartphone.

From your smartphone

Approve the notification that was sent to you on the Authenticator app.

From Your Computer

Once the notification has been approved, select Next to continue.

6 QMU IT Services
Step 6
The following page will display.

You can select Done to close this window.

You will now receive real-time alerts to quickly approve your login to your
accounts. If at any time you receive an alert and are not logging in at that time,
please contact Assist (assist@qmu.ac.uk) for a password change as someone
may be trying to access your account.

7 QMU IT Services