Mia Cáceres

Cover Letter

August 24th of 2023

Mia Caceres
Tocoa, Colon 32301

Startek
Tegucigalpa, Francisco Morazán

Dear Startek Hiring Team,

I am pleased to submit my application for the Costumer Care Representative position at Startek, as
advertised in the job listing. My strong passion for customer service motivates me to join your team in the
pursuit of service excellence.

Over the past 2 years, I have worked in the customer service sector, honing my communication and
problem-solving skills. My focus has always been on delivering quality service that ensures customer
satisfaction and reinforces the company's positive reputation. I have demonstrated the ability to handle
calls in a professional and friendly manner, addressing inquiries, resolving issues, and exceeding
expectations in every interaction.

What appeals to me most about Startek is its commitment to innovation and technology in the call center
industry. I am confident that my adaptability and willingness to learn quickly will enable me to make the
most of the advanced tools and systems that Startek employs to enhance efficiency and customer
satisfaction.

In addition to my technical skills, I also value the importance of teamwork and contributing to a positive
environment. I believe that collaboration is essential to achieving ambitious goals, and I am eager to bring
my interpersonal skills and work ethic to Startek's culture.

Enclosed with this letter is my resume, highlighting my relevant experience and achievements in customer
service. I appreciate the opportunity to have my application considered and look forward to discussing
how my skills and experience can contribute to Startek's continued success in a personal conversation.

Thank you for your time and consideration. I hope for the opportunity to join your team and contribute to
Startek's growth and excellence.

Sincerely

Mia Cáceres.

+504 9789-1237
miacaceres2727@gmail.com
Residencial Prado Verde, ultima etapa, casa F8