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STARTUPS IN THE ELECTRIC WORLD EV FLURRY OF EVs ON TWO WHEELS

SPECIAL
RNI REG. NO. MAHENG/2009/28102

PRICE ` 200
NOVEMBER 19, 2021

HIGH-VOLTAGE
GAMBIT
How Tata Motors plans to lead
the electrification charge in
passenger and commercial
vehicles not just by launching
EV SPECIAL

new products but by creating


the much-required ecosystem
FORBESINDIA.COM / VOLUME 13 ISSUE 25 NOVEMBER 19, 2021

SHAILESH CHANDRA
PRESIDENT, TATA MOTORS
PASSENGER VEHICLES

www.forbesindia.com
The much-anticipated EV ‘revolution’
in India is still a work in progress Letter From The Editor

Electric Avenue
T
ech trends are usually first noticed and picked The much-anticipated EV ‘revolution’ in India is still a
up—besides, of course, being pioneered—by work in progress, with the country lagging the big markets
the geeks. And, if Bengaluru is indeed the like the United States and China by a bit. And most of the
Silicon Valley of India, you would be tempted EVs sold in India are two-wheelers and three-wheelers.
to believe that many Indian tech and internet businesses Clearly, the revolution would be truly on us when more
would have attracted their early adopters from the Garden and more sedans and SUVs are running on electric motors
City—from ecommerce (Bangalore in 1999 was home and electric battery packs.
to India’s first ecommerce startup, Fabmart) and ride- The role of Bengaluru in fuelling that revolution can
sharing to edtech and software as a service. This claim isn’t be debated, but what’s pretty clear is, as Forbes India’s
backed by data, but it’s a trend that has typically played Technology Editor Harichandan Arakali found out,
out in Palo Alto and Mountain View, the two main cities Bengaluru is home to a bustling EV startup ecosystem.
of the original Valley, when the latest computing devices One such exciting fledgling venture would be Ultraviolette
have been launched—and, when electric vehicles (EVs) Automotive, which is close to launching a high-
became the latest gizmo in town, courtesy of Tesla. performance motorcycle, which will go head-on against
In the middle of 2012, as Ashlee Vance writes in Elon the heavier hogs in the 300-500 cc segment. For more
Musk: How the Billionaire CEO of SpaceX and Tesla is on other startups in the EV race, don’t miss Arakali’s
Shaping our Future, “Tesla Motors stunned its complacent ‘Powering On’, starting on page 24.
peers in the automotive industry. It began shipping the To be sure, EV action is all over the country, from
Model S sedan. The all-electric vehicle could go more than startups to conglomerates. Deputy Editor Rajiv Singh
300 miles on a single charge. It could reach 60 miles per tracked down a little-known venture that was founded in
hour in 4.2 seconds…” 2015, has a factory in Alwar in Rajasthan and which, in six
There was more, for the technophile. The Model S had years, has emerged No 2 in India’s electric scooter market. 3
an internet connection (almost a decade ago). “While the To know more about that company, go to page 38.
owner slept, Tesla’s engineers tapped into the car via the The Forbes India cover story is on a traditional carmaker
internet connection and downloaded software updates. that’s come back into the reckoning and is attempting to do
When the customer took the car out for a spin in the what several global and Indian carmakers have struggled
morning and found it working right, he was left feeling as with: To become an EV major to reckon with. By pumping
if the magical elves had done the work.” in $2 billion over four years to launch 10 new EVs—$1
Unsurprisingly then, writes Vance, the first people billion raised via private equity—India’s third-largest car
to notice what Tesla had accomplished were the maker is hoping to get a fifth of its sales from electric by
technophiles in Silicon Valley. “…the early adopters 2025-26. On how Tata Motors plans to lead the charge in
proved willing not only to spend $100,000 on a product EVs and create the required ecosystem, Assistant Editor
that might not work but also to trust their well-being to a Manu Balachandran’s Tata Motors: The Phoenix Building
startup”. India’s Electric Vehicle Play on page 16 is a must read.

STORIES TO LOOK OUT FOR Brian Carvalho


Editor, Forbes India

brian.carvalho@nw18.com

Best,
(Left) Smooth ride: Shailesh Chandra, president, passenger vehicles business
unit, Tata Motors; (right) the Bounce team: Vivekananda Hallekere (left), Anil G
(centre) and Varun Agni (right)

NOVEMBER 19, 2021 • FORBES INDIA


Contents
NOVEMBER 19,
2021
ON
THE
☛ VOLUME 13 C OV E R
ISSUE 25

NEHA MITHBAWKAR FOR FORBES INDIA

FEATURES
EV SPECIAL
24 • POWERING ON
Thanks to advances
PG. 16
in technologies and
manufacturing processes, a
bunch of startups is aspiring to
make India self-reliant in the
EV sector

32 • ELECTRIC
TRANSFORMER
Hero MotoCorp Chairman
and CEO Pawan Munjal is
gearing up to dominate India’s
two-wheeled EV market and
compete against his nephew’s
company

38 • OKINAWA TO
GURUGRAM: AN ELECTRIC
JOURNEY
How Jeetender Sharma, the
man behind Honda Activa,
made Okinawa the second-
biggest e-scooter brand in
India
4
41 • ON THE BOUNCE
How Sequoia- and Accel-
backed scooter-rental startup
Bounce is morphing into a full
stack EV player. Can it pounce
on the big opportunity?

44 • ELECTRIC MOVE
Former HSBC banker Sameer
Aggarwal has been a prime
mover in financing electric
rickshaws with RevFin. Will
the gambit pay off?

48 • SUBSCRIBE & DRIVE


How Myles Zero is driving
wider adoption of electric cars
by playing the subscription TATA MOTORS:
card. Can it click? THE PHOENIX
BUILDING
IN FOCUS INDIA’S ELECTRIC
50 • WOMEN RISE FOR
GENDER AND CLIMATE VEHICLE PLAY
CHANGE The company has in recent
In India, women have been
at the forefront of resisting
years scripted a fairytale
threats to biodiversity in turnaround to become India’s
the name of infrastructure third largest carmaker. It has
projects also quietly been powering up
the electric space. Will its first-
mover advantage pay off?

FORBES INDIA • NOVEMBER 19, 2021


AMIT VERMA

PG. 32

PG. 38
Pawan Munjal, chairman and CEO of Hero MotoCorp Jeetender Sharma, founder and MD of Okinawa EVs

AMIT VERMA
64 • HOUSE OF BRANDS 86 • COVID’S
Content, creators and
commerce: Glance, an InMobi
PG. 24 ENTREPRENEUR
EXPLOSION
group company, wants to High unemployment, the
lead India’s next big online magnifying power of the web
opportunity with a long-term and fresh fintech financing are
live commerce strategy fuelling an eruption of startups
not seen in decades

80 • ONCE UPON A TIME


IN KOREA… INTERVIEW
How Kross Komics is wooing
Indian readers with gripping 84 • ‘INDIAN BUSINESSES 5
Korean stories narrated in the YET TO MAKE THE MOST
webtoon format—and filling OF AI SOLUTIONS’
the gap in content for young Romesh Wadhwani, Indian-
women American billionaire and
CEO of SymphonyAI, on
why businesses that are early
adopters of AI will create
CROSS BORDER sustained advantages
54 • THE CROESUS OF
CRYPTO
FTX co-founder Sam THE BOLD CLUB
Bankman-Fried built a $22.5
billion fortune before his 30th 69 • EYE FOR DETAIL AND
birthday by profiting off the CHANGE
cryptocurrency frenzy—but The top 30 architects in India
he’s not a crypto believer have a common desire to have
a meaningful impact in a way
their works serve people and
59 • CAPITOL INVESTOR create a positive change
Private equity billionaire
Ramzi Musallam has turned
tragedy into fortune by
mastering the motivations of
the largest player in the global
economy

Rajat Verma, founder and director at Lohum Cleantech, at its


manufacturing unit of lithium ion battery near Greater Noida

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FORBES INDIA • NOVEMBER 19, 2021


HOW DIGITAL TECHNOLOGY
IS HELPING US SOLVE
REAL-WORLD PROBLEMS!
While speaking during the GE in association with CNBC TV18 and
Moneycontrol - New HorAIzon virtual summit, Amit Phadnis, chief digital
officer GE healthcare, spoke about how AI techniques can help in achieving
precision medicine and also enable remote consultations.
Phadnis believes that the unprecedented global crisis of the pandemic
pushed health care to accelerate its remote telehealth consultation processes,
something that would have taken 4-5 years otherwise. He said,” You may be
a doctor sitting in a super speciality hospital in a metro city and there may
be a patient in a rural setting. Earlier, there would be no other way but for
the patient to end up in the big hospital if the care was really required. Now,
the care can be delivered where the patient is and bridge the expertise gap”.

Humble AI is the way to transformation.


When it comes to improving operations, delivering products faster
and anticipating problems along the way, AI has fared as a preferred
solution. However, it comes with its own challenges that can be both
technical and cultural!
Many engineers have reservations about using AI as there are assets
worth 2-3 million dollars at stake. Therefore, it’s important to verify
Amit Phadnis, Chief Digital Officer, GE Healthcare findings from the AI tools for months to make a case and get cultural
acceptance for the technology within the organization. Humble AI is an
You may be a doctor sitting in a AI that delivers such insights.
super speciality hospital in a metro Colin Parris, vice president of software and analytics research at
city and there may be a patient in a General Electric, while speaking at the New HorAIzon summit spoke
about various challenges and solutions pertaining to AI and what good
rural setting. Earlier, there would be
can Humble AI processes can bring. He also spoke about how industries
no other way but for the patient to
can start their journey of digital transformation and how data is a pivotal
end up in the big hospital if the care point in elevating overall efficiency.
was really required. Now, the care “When you think about starting, you start with value. Value comes
can be delivered where the patient from an operation, so whenever I hear creating value of data, really you
is and bridge the expertise gap”. are transforming the business process making data by making smarter
processes”, said Parris.

I n recent times, manufacturing and services industries


had to recalibrate their supply chain by introducing
digital technology in order to align themselves with
Newer, smarter ways to obtain renewable energy.
Climate change has been an ongoing struggle that the entire planet is facing.
the volatile nature of the market. Moneycontrol New We are already in that phase where the planet is dealing with irreversible
HorAIzon presented by GE in association with CNBC- damages and renewable energy is the only way we can slow it down.
TV18 spoke with several thinkers of the innovation Danielle Merfeld, VP & CTO, GE Renewable Energy gave promising
world and tried to figure out ways in which digital insights on how GE is working on getting the renewable energy ball rolling.
technology could help the world to find advanced and “The most immediate and impactful action that we can take is growing the
efficient solutions in different sectors including Aviation, share of renewable energy generation in our electricity system as fast as
AI, Healthcare and Renewable Energy. possible. It’s easier to grow renewable power now as the cost has gone down
and it can prove to be an economic advantage.”
Digital technology is healthy for healthcare. The world needs rather quick solutions for not just the present challenges
Advance healthcare innovations were the crux for quick around production and manufacturing that support economies across the
turnarounds during the pandemic, these can benefit globe, but at the same time, needs immediate and efficient ideas that help
people further through mass implementation and slow down the impending challenges of climate change. Digital technology
innovation. shows incredible promise to create a balance of efficiency and sustainability.
LeaderBoard
How Much Time Do You Tourism's Contribution to 'I Didn't Visit Film Sets.
Spend Using Apps? India's GDP Falls 36.3% I Lived on One'
Indians spend 4.8 hours each day Millions of jobs were also lost in Actor Rana Daggubati on
on mobile apps, report says P/12 the travel and tourism sector P/13 life beyond stardom P/14

EARNINGS

Time For Markets


To Settle Down?
A sharp run up over the last 18 months may have priced in too much

WHEN INDIAN MARKETS markets may move sideways for some valuations, there are several global
registered their first time,” says Amit Khurana, head of factors that may warrant caution. The
bounceback post the March equities at Dolat Capital. But, at the first is the slowing of bond purchases
2020 dip, investors voiced a fair same time, he sees a healthy rotation by both the US and European central
8 amount of caution. After all, Covid-19 among stocks and sectors that may banks. While the Federal Reserve
cases were still climbing, business keep any fall in check. So, when has indicated an announcement in
activity was low and balance sheets, information technology companies do November, the European Central
both corporate and personal, had well, banking takes a back seat, and Bank has not indicated a timeline.
been broken. then metals do well and consumer For now, the prevailing view is that
But, as the rally matured, those goods companies take a back seat. rates will rise slowly and won’t
voices were consistently proven That way, while individual sectors cause a market disruption. “I believe
wrong. Globally, there was $25 may correct, the indices are held up. central banks will increase rates very
trillion of new money sloshing In addition to the sharp rise in slowly,” Rakesh Jhunjhunwala told
around and some of it found its Forbes India in an interview.
way to the Indian market. The Second is the rise of inflation
result: More and more participants globally on account of supply
being sucked in at ever increasing disruptions. This may prompt
valuations. central banks to raise rates faster
The net result has been Indian than expected. At the very least, this
indices trading at far above historical may prompt them to reduce money
valuations, with the Sensex and Nifty supply. In India, rising oil prices
commanding a 24x multiple based have increased the risk of a spurt in
on expected March 2022 earnings.
Lofty Valuations inflation.
 Sensex and Nifty trade at 25x expected March
Over the last three months, global 2022 earnings, above historical averages In November, the RBI will move
brokerages, with JP Morgan being  Several global brokerages have downgraded
to drain `200,000 crore of excess
the latest, have downgraded Indian Indian equities on account of high valuations liquidity in the banking system. The
stocks primarily based on the lofty  The growth in earnings for a number of sectors news, coupled with several global
INFOGRAPHIC: SAMEER PAWAR

may have peaked


valuations they trade at. A recent sell- brokerages downgrading Indian
off in the mid and small cap indices  Rising inflation and the withdrawal of liquidity stocks to neutral due to excess
make it harder for markets to keep rising
suggests that it may finally become valuations, prompted a steep one-day
 Consumer demand and demand for consumer
time to get more cautious. loans remains subdued fall. On October 28, the Sensex fell
“Given the sharp run up we have  A rising oil import bill for FY22 is a key risk for
1,158 points or 1.89 percent to 59,984,
had, there is a possibility that the Indian equities its biggest fall since April 30.

FORBES INDIA • NOVEMBER 19, 2021


CHAITANYA DINESH SURPUR

The growth rate in corporate input and freight costs hurt. Gross quality is not out yet, as restructured
earnings may have also started margins were down 970 basis points accounts are yet to get past the
peaking. Asian Paints and Hindustan to 34.7 percent. 90- and 180-day period for NPA
Unilever, two Index bellwethers, As input costs continue to drag, reporting.
announced disappointing the markets also have Over the next three years, market
numbers for the to contend with weak veterans expect the weakness in
FOR
September quarter. At consumer sentiment consumer companies and banks
NOW, THE
HUL, volume growth that drives as much as to get filled in with a host of new
PREVAILING
came in at 4 percent 70 percent of Sensex businesses—from metals to specialty
VIEW IS THAT
and Sanjiv Mehta, its valuations through banks chemicals and infrastructure to
RATES WILL
chairman and managing and consumer companies. capital goods. Valuations should
RISE SLOWLY
director, said, “(We saw) Two-wheeler makers have then move to that part of the market
AND WON'T
unprecedented levels reported weak sales due along with a change in the Index
DISRUPT THE
of input cost inflation to poor demand as have composition. Till then, it would be
MARKET
and subdued consumer car companies due to a fair to expect investors to be nervous
sentiments.” shortage of chips. about deploying money at these lofty
Asian Paints reported its lowest For banks, loan growth has been valuations.
margins in at least 50 quarters as tepid and the true picture on asset ● SAMAR SRIVASTAVA

NOVEMBER 19, 2021 • FORBES INDIA


LeaderBoard
KEEPING TRACK

How Much Time Do You


Spend Using Apps?
Indonesians top the list with 5.5 hours spent on mobile apps
on average every day, Indians spend about 4.8 hours daily

12

Hours spent on apps by selected countries in Q3 2021


Indonesia 5.5
Brazil 5.4
South Korea 5.0
INDIA 4.8
Mexico 4.8
Japan 4.8
Canada 4.4
Russia 4.3
US 4.2
Turkey 4.2
Australia 4.1
UK 4.0
Argentina 3.6
INFOGRAPHICS: SAMEER PAWAR

France 3.6
Germany 3.3
China 3.2
SOURCE App Annie: Figs are for Android phones

FORBES INDIA • NOVEMBER 19, 2021


SHUTTERSTOCK
40.11 mln
Number of jobs lost in the travel and
tourism industry in India in 2019

PANDEMIC IMPACT

Tourism’s Contribution
To India’s GDP Falls 36.3%

India has
As people refrained from travel, total
37 contribution of Travel & Tourism to
employment in India fell
World Heritage
Sites
20.8% 13

10 Jobs Lost (Mln)


Biogeographic
Zones
COVID-19 Impact 2019 40.11

80 74.6% 67.2% 2020 31.79


National Reduction in Reduction
Parks foreign tourist in foreign In Apr-Jun 2020, 14.5 million jobs were
arrivals in 2020*, tourist arrivals lost, followed by 5.2 million jobs in Jul-
compared to on e-tourist
2019 visa in 2020*, Sep, and another 1.8 million in Oct-Dec,
441
Sanctuaries *Jan-Nov
compared to
2019
thanks to the nationwide lockdowns
-Ministry of Tourism

Tourism’s contribution to India’s GDP fell 36.3%

2019 ` 14,181.9 billion


or 6.9% of GDP
INFOGRAPHICS: SAMEER PAWAR

2020 ` 9,039.5 billion According to World Travel &


Tourism Council...
or 4.7% of GDP India ranked 10th among 185 countries in terms of
Travel & Tourism’s total contribution to GDP in 2019
• SAMIDHA JAIN
SOURCE Ministry of Tourism Annual Report 2021; World Travel & Tourism Council; India Tourism and Hospitality Industry Report, July 2021, via India Brand Equity Foundation

NOVEMBER 19, 2021 • FORBES INDIA


SHUTTERSTOCK
$1.1 mln
LeaderBoard The latest round of funding raised by
Salud Beverages, with Rana Daggu-
bati, among others, as an investee

INTERVIEW

‘I Didn’t Visit Film Sets.


I Lived on One’
Actor Rana Daggubati on life beyond stardom, his possessive
streak, love for Star Wars, and why peace is important

TELUGU ACTOR MORE THAN ACTING WORKING WITH PRABHAS BEING A FANBOY
Rana Daggubati For me, acting happened I used to be possessive I grew up on Amar
tasted strangely. I knew I was about my things. I did Chitra Katha and now
unprecedented success in the movies, but from not like Prabhas sitting I work closely with
with Baahubali. Belonging 2000 to about 2009, I was on my things or touching them. Phantom was
to a filmy family which has running a visual effects them. I used to grab them another comic that I liked.
given legendary company before I became from him. He used to, on After that, the Marvel
entertainers such as an actor. I will keep doing purpose, pick up those series came along. My
Akkineni Nageswara Rao, various jobs. I am an actor, things and make sure that favourite character will
D Ramanaidu, Nagarjuna, but I continue too have my my stuff was with him and remain Thanos. I got
Venkatesh, Naga Chaitanya desk job. I am in a pretty the other way around. to be his voice in
and Akhil Akkineni, good place where re I get to Telugu. Growing up,
Daggubati chose VFX to do a bunch of difffferent I was the biggest fan
start his career in cinema. things at the same
me time. of Sylvester Stallone and
In Beyond the Boardroom, Arnold Schwarzenegger.
14 he speaks to Forbes India MAKING OF BAAHUBALI
UBALI I used to love Rambo,
about his home that was a The magnanimity ty of what Terminator and Rocky
film set every day, his foray it became was beyond
eyond the movies. I’m a huge fan of
into acting, the love that he reach of our minds.
nds. We Star Wars. I have watched
got for Baahubali and shot non-stop forr a lot of Star Wars—
getting married during the four-and-a-half everything that’s released.
pandemic. Edited excerpts: years. Every day,,
we knew we were re BRAVING THE PANDEMIC
LIVING ON A FILM SET doing something g I got married! It is pretty
I didn’t visit film sets, I India never saw. awesome. For a restless
lived on one. We lived in That motivation,, guy like me, peace is
a house in Film Nagar in the build-up important and my wife
Jubilee Hills, Hyderabad. was from the brings that. Obviously,
I used to live on the first fact that we every business hit a
floor and they (filmmakers were doing roadblock. The first
working for father D something for thing we did was pick up
Suresh Babu) would the first time on a whatever help we could
shoot on the ground floor. scale that nobodyy in provide in the situation—
Except for the bedrooms, India could imagine.
gine. whether it was helping
AMAL KS / HINDUSTAN TIMES VIA GETTY IMAGES

everything was a location. the police or creating


You come back home, Covid-19 centres within
you’d have a different “I AM IN our studio facilities.
dining table… everything A PRETTY ● USHNOTA PAUL
would have changed CE
GOOD PLACE
depending on whatever a ET TO
WHERE I GET
filmmaker did. I think most ENT
DO DIFFERENT
of my life I ate breakfast on THINGS AT THE
a film set more than I ever E.”
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FORBES INDIA • NOVEMBER 19, 2021


COVER STORY | TATA MOTORS

TATA MOTORS
The Phoenix
Building
India’s Electric
Vehicle Play
16
DIGITAL IMAGING: KAPIL KASHYAP
The company has in recent
years scripted a fairytale
turnaround to become
India’s third-largest
carmaker. It has also
quietly been powering up
in the electric space. Will
its first-mover advantage
pay off?

By MANU BALACHANDRAN

f there is a phoenix in the


Indian automobile market, 17
it is undoubtedly Tata Motors.
Once written off by large multitudes
of India’s car buyers, after it struggled
with product refreshments and its
perception as a fleet taxi operator, the
Mumbai-headquartered automaker
has scripted a fairytale turnaround in
the past few years. Today, it is India’s
third-largest carmaker, cornering
10 percent of the market share, up
from a paltry 4.8 percent in 2020.
The stellar turnaround in sales has
meant that the market capitalisation
of the automaker, which also owns the
iconic Jaguar Land Rover,
has nearly quadrupled in
the past year, even as India’s
automobile industry grappled with an
economic slowdown and lockdowns over
the past 18 months. As of October, Tata
“This is a big opportunity Motors had a market capitalisation of
to lead the charge in the `1.62 lakh crore, up from `43,800 crore
EV space and go about
creating 10 products, and last October. During the same period,
also create the ecosystem the Sensex, the benchmark index of the
around it.” BSE, grew by nearly 50 percent from
39,749.85 points to 59,252 points.
SHAILESH CHANDRA
PRESIDENT, TATA MOTORS And there seems to be no stopping
PASSENGER VEHICLE SEGMENT the Tata Motors juggernaut. Between

NOVEMBER 19, 2021 • FORBES INDIA


COVER STORY | TATA MOTORS

July and September, sales of the 76-year- electric vehicles and dedicated battery
old automaker grew by a staggering 50 vehicle platforms and technologies,
percent, led largely by a 193 percent among others. Over the next five
growth in the company’s electric years, the company will also
vehicle (EV) portfolio, comprising create a portfolio of 10 EVs while
the popular Nexon EV and Tata Tigor also partnering with Tata Power
EV. During that time, Tata Motors to create charging infrastructure
sold 2,700 units of its EVs, compared to help with early adoption.
to some 900 units in the year ago period. “This is a big opportunity to lead the
Those numbers mean that the company charge in this space (EV) and go about creating
controls as much as 75 percent of the domestic 10 products, and also create the ecosystem around
EV market in India, especially since other it so that the aspiration of driving growth in
manufacturers are yet to jump on to the electric electrification does not suffer because of lack of
vehicle bandwagon. Barring Hyundai, which ecosystem,” Shailesh Chandra, president of Tata
offers the Hyundai Kona, several manufacturers, Motors’ passenger vehicle segment, tells Forbes
including India’s largest carmaker, Maruti Suzuki, India. Chandra, who took over as president of
and Toyota are yet to make EV offerings in India the passenger vehicle business in 2020, had
even as 10,000 electric vehicles manufactured earlier been the head of the EV division, and
by Tata Motors ply the Indian roads. has been instrumental in turning around the
That’s also perhaps why it came as no surprise automaker’s fortunes over the past few years.
when over the past month, a subsidiary being set A large part of the turnaround, of course, is
up by the company became India’s most valuable largely on the back of the increased sales of four
EV company, after raising $1 billion from private vehicles that have now become the mainstay
equity major TPG Rise Climate. The deal values of the carmaker. Together, they form part of
the yet-to-be operational subsidiary at over $9 what Tata Motors calls the ‘New Forever’ range
18 billion and the capital infusion is expected around of vehicles, which boast high safety standards,
March next year. Tata Motors will also invest $2 better engine performance, and driving
billion into the subsidiary over the next five years. pleasure, aesthetic design, and rich features, in
The new company, Tata Motors believes, comparison to some of their previous models.
will leverage all the existing investments and “Our focus over the past 18 months has been
capabilities of the parent company in addition to ensure that we are able to get the rightful
to channelising all the future investments into volumes for the products that we have created
and everything else is consequential,” Chandra
adds. That means, from monthly sales of some
160,620 5,000 units of its Tata Nexon and 700 units of Tata
Stepping On The Gas Harrier a few years ago, sales have jumped almost
three times in some cases over the last year.
Market capitalisation (` cr)
“Tata is a leading player in the EV business
with more than 70 percent market share and
98,168 112,868 95,408 110,758 at the forefront of indigenous EV efforts while
expecting green vehicles to generate 20 percent
87,698 of their total sales in the next four to five years,”
Harshvardhan Sharma, head of auto retail practice
at Nomura Research Institute Consulting, says.
“In that capacity, this seems like a prudent
vision to create a subsidiary which is insulated
44,049 from conventional business operations for
structural and operational efficiency reasons.
As this subsidiary will be asset-light and as we
understand the investments will align towards
creating intellectual properties such as new
vehicle designs and platforms in the EV space,
Oct 2020 Jan 2021 Apr June Aug Sep Oct this makes it a good fit from a business autonomy,
As on the last day of the month; figures rounded off. SOURCE BSE flexibility, and pace of operations perspective.”

FORBES INDIA • NOVEMBER 19, 2021


THE BIG LEAP
Much of the group’s foray into the
EV business began in 2017.
That year, Tata was selected as a winner
by the government-owned Energy Efficiency
Services Limited (EESL) to sell some 10,000
EVs to the government. Tata Motors bid `10.16
lakh per vehicle for 500 cars in the first phase of
the government’s electric mobility mission. “At
Tata Motors, we keep working on technologies
and are quite ahead when a technology can be
commercialised,” says Chandra. “Therefore, we
had been working on electric vehicles primarily
at the Tata Motors European Technical Center
from the early parts of the last decade.”
The early part of the last decade saw the then-
Manmohan Singh government announce the
National Electric Mobility Mission which had
aimed to transform the country’s EV penetration.
That was followed by the highly popular FAME “The number of vehicles we have been selling
(Faster Adoption and Manufacturing of Hybrid
would have been higher if not for Covid-19.”
and EV) scheme to incentivise the production GIRISH WAGH, HEAD OF COMMERCIAL VEHICLES, TATA MOTORS
and promotion of EVs. Currently in its second
phase—which runs until March 2022—it going to come in a matter of five to six years.”
has an outlay of `10,000 crore. The scheme It was around that time that the company also
is extended to cover electric two-wheelers, won the rights to sell vehicles to EESL. “The 19
three-wheelers, and buses among others. EESL order provided an anchor opportunity,”
“In 2015, FAME was introduced for the first Chandra says. “In the journey of electrification,
time. But the outlay was very small,” Chandra it taught us how important it was to gain real-
says. “And still the direction was not clear world experience, putting them in real use and
whether it would be the pure battery-electric the challenges of the working environment.” As
vehicle route or whether it would be hybrid. All Tata’s vehicles began plying the roads, it also
those debates were on at that point in time.” gave the company a fair understanding of the
By 2016, with the global trend moving towards real-world conditions for an electric vehicle.
reducing carbon emissions, and countries “It was clear that you have to enter the segment
attempting to follow the Paris Climate accord, the in a big way. And the personal segment is important
global automobile industry had also begun tilting because this is 90-95 percent of the total industry
towards a battery-led EV play. India is a signatory volumes,” Chandra says. “Making a product
to the Paris Climate Agreement, which means that is not sufficient. You have to really shape the
the country needs to reduce its carbon emissions electrification and go for an ecosystem approach.”
by around 35 percent of its 2005 levels by 2030. In April 2019, the government announced the
“Unlike many countries, there was a bigger launch of the second phase of FAME policy,
national imperative for the country given that which would encourage faster adoption of electric
we had 14 out of the 15 most polluted cities in the and hybrid vehicles by way of offering upfront
world,” Chandra says. “And our dependence on incentives on the purchase of EVs. “That further
imports of oil is very high. There is also an energy refined our thinking in terms of the nature of
security issue from a geopolitical perspective products that we want to bring, and the price
which was also pushing the government.” At that points. And there was the clarity of the localisation
time, India was also in the midst of a transition approach.” (The government wants companies to
to more stringent norms on emissions, which localise their components to qualify for benefits.)
had meant that automakers were investing a
significant amount of money in the transition. THE BIG PUSH
“We knew that the technology shift was The company’s first offering in the private vehicle
imminent towards electric,” Chandra says. “It was segment was the Tata Tigor EV, with a range of

NOVEMBER 19, 2021 • FORBES INDIA


COVER STORY | TATA MOTORS

213 kilometres on a single charge at a price of Puneet Gupta, director for automotive forecasting
`9.44 lakh. The older version of Tigor EV had at market research firm IHS Markit. “Instead, it is
a range of 142 kilometres but was largely sold Tata Motors which is leading the revolution and is
only to EESL. The car came equipped with a likely to be followed by Mahindra. Globally there
21.5 kWh battery pack and two charging ports is a paradigm shift underway when it comes to
for fast charging as well as slow charging. decarbonising the mobility sector and the Tatas
By 2020, however, Tata was ready with a coup clearly have a first-mover advantage. The ongoing
of sorts. The company unleashed the electric pandemic has changed people’s mindset and that
variant of the wildly popular Tata Nexon, priced means Tata’s first-mover advantage will pay off.”
at around `13.99 lakh and with a range of 312 Then, as part of its plan to bring in wider
kilometres. The Nexon was one of the company’s adoption, the group has built Tata UniEVerse, an
highest-selling models, and the EV provided ecosystem that will leverage group synergies, where
an opportunity to test the market. The Nexon, several Tata companies have come together to
which was launched in 2017, was envisaged as provide EV solutions to consumers. The company
a bridge vehicle as the company undertook a has partnered with Tata Power to provide end-to-
restructuring of its product platforms. Platforms are end charging solutions at home, the workplace, and
design architectures that include the underfloor, public charging facilities. Under this partnership,
engine compartment, and frame of a vehicle. the company has installed fast-charging stations in
“We did a survey, and it came out that the metros, including Mumbai, Delhi, Pune, Bengaluru
minimum range that a customer is looking for to and Hyderabad, in addition to chargers on
avoid range anxiety is 200 kilometres,” Chandra highways. So far, Tata Power has set up 1,000 EV
says. “That means a certified range has to go charging stations across India in some 180 cities.
above 300 kilometres or so. At the same time, The company has also tied up with Tata
the customer is not willing to give more than 25 Chemicals in its attempt to build a component
percent premium.” That meant that the company’s supplier ecosystem and manufacture lithium-
20 best bet was the Nexon, which was retailing ion battery cells, in addition to looking at active
between `7 lakh and `12 lakh. “If you have to give chemical manufacturing and battery recycling.
a 300-kilometre battery pack in a Tiago, the cost
will be the same, but the premium will be high.”
In September this year, the company announced
that it had sold 10,000 EVs in the country. “The 4,218
extent of bookings that we are getting is between
3,500 and 4,000,” Chandra says. “Last year, we
had been ramping up supplies. At the start of this
financial year, we were supplying around 600
3,341
vehicles which grew to 1,000 and then 1,100. We Zooming
are now approaching closer to 1,500 supplies
per month.” In addition, the company has also
Ahead
launched the XPRES T electric sedan, an exclusive Sale of Tata Motors’ EVs
vehicle option for fleet customers. “We have a
100 percent market share there,” adds Chandra.
“India’s EV revolution ideally should have been 1,325
* (Sale until September 2021)

led by Maruti Suzuki as it’s the largest player,” says

349
131
FY18 FY19 FY20 FY21 FY22*

Market Share 11% 18% 47% 71%


SOURCE Tata Motors

FORBES INDIA • NOVEMBER 19, 2021


“The current technology and range specs are to electric vehicles. That will be followed
quite evolved frankly,” Sharma of Nomura says. by architectures that will be suited for EV
“We must keep in mind that these products have and ICE vehicles and eventually born EVs.
undergone much evolution since the introduction Much of the work will be undertaken at the
and Tata has been listening patiently to market company’s EV facility in Pune and Chandra
feedback and hence the technology is and the team are currently in the midst of
fairly acceptable. Regarding range, there’s setting up the subsidiary. The automaker
always going to be a difference between “Globally there is also lining up a $2 billion investment
test conditions and real-world usage is a paradigm towards product development while also
owing to climate, driving patterns, and shift in planning to launch sales in over 100 cities
decarbonising
terrains, but frankly, anything beyond and some 255 touchpoints through the year.
the mobility
200 kilometres is good enough in the sector and the “Our teams will be separate, and that’s
current scenario pragmatically.” Tatas have a the reason why you’re seeing us creating two
first-mover different companies,” Chandra says. “One
A ROUNDED PLAY advantage.” will fund itself and be able to support its
Yet, it’s not that the company is PUNEET GUPTA growth and investment in new technologies,
entirely pivoting to EVs as many global DIRECTOR, AUTOMOTIVE platform, and product lifecycle management.
manufacturers have announced. FORECASTING, The other requires a massive investment
Over the past few months, everyone IHS MARKIT phase which is why we went for separate
from General Motors to Ford Motor funding.” As of now, the company has a 60
Company, Volkswagen and Honda have percent localisation of its components, which
been making commitments to shift their it wants to ramp up to 85 percent by 2025.
entire fleet to electric vehicles, over the next Meanwhile, it’s not just passenger vehicles that
few decades. General Motors now plans to Tata Motors is betting on to drive the change.
sell only those vehicles that have zero tailpipe The commercial vehicle division, which
emissions by 2035, while Japanese automaker comprises buses, trucks and light commercial 21
Honda made it clear that the company intends vehicles, is also beginning to witness higher
to only sell EVs and fuel cell vehicles by 2040. electrification. So far, Tata Motors has
In Europe, American automaker Ford said it supplied a total of 618 e-buses that have run
will only be offering electric cars from 2030. approximately 20 million kilometres to date.
By 2025, Volkswagen wants to build and sell “The number of vehicles we have been
up to 3 million all-electric cars per year with selling would have been higher if not for Covid-
over 50 purely electric-powered variants. All this 19,” says Girish Wagh, head of commercial
follows the massive success story of Tesla, which vehicles at Tata Motors. “There has been a
has gone on to join the coveted trillion-dollar collapse in the bus market. But, with the cost
club after the company announced a plan to sell of vehicles increasing with every emission
100,000 vehicles to Hertz, indicating a massive regulation and rising fuel prices, the total cost
shift underway from a demand perspective too. of ownership parity is becoming closer and
“The Indian market story might be slightly closer when it comes to electric vehicles.”
different,” Chandra says. “Today, the Indian That means even though sales are now
passenger vehicle market would be 3.5 million largely led by government orders, the company
units a year. If you fast forward to 2030, this will reckons that private buyers, especially corporates
grow by double to nearly seven million. If you and ecommerce companies, could lead the
take a 30 percent penetration, it would mean two charge when it comes to the adoption of EVs.
million EVs. There is an opportunity on the EV “Corporates have their own net-zero targets,”
side to grow from zero to two million.” The rest adds Wagh. “Ecommerce companies, which
of the seven million, Chandra reckons, will be are focusing on last-mile connectivity, are
ICE vehicles. “So, there is a growth opportunity also seeing benefits in operating costs.” At the
in both these spaces,” Chandra says. “ICE moment, Tata’s electric buses have a range of
vehicles will become more emission friendly.” over 100 kilometres which it plans to ramp up to
That’s why the company is looking to launch between 140 kilometres and 200 kilometres.
as many as 10 new products over the next decade. Then, there is also the focus on alternative fuels,
That includes first-generation vehicles, which are such as hydrogen fuel cells, which Wagh reckons
essentially ICE vehicles that will be converted is crucial when it comes to long-range travel.

NOVEMBER 19, 2021 • FORBES INDIA


COVER STORY | TATA MOTORS

“Battery electric vehicles are generally suitable haven’t been substantial gains. Last year,
for the lower range and lower power,” Wagh says. India sold some 156,000 units of EVs, of
“But when you start looking at commercial vehicles which 126,000 were two-wheelers. In
and the medium-heavy commercial vehicles, they contrast, over 21 million vehicles that
generally travel 1,000 kilometres a day. They also run on internal combustion engines were
carry 10 tonnes to 15 tonnes of load. So, it’s a sold in FY20, of which 17 million were
completely different kind of transportation two-wheelers. China sold some 1.3 million
and there, battery-electric doesn’t work, “Tata is a EVs in 2020, according to Singapore-
and that’s where we work with hydrogen.” leading player based market research firm Canalys, in a
in the EV year marked by a pandemic, accounting
business with
THE PATH AHEAD more than 70 for over 40 percent of the global EV
It helps that the global automobile ecosystem percent market sales. “This is an industry where word
is now shifting towards EVs. Then, over the share and at the of mouth is crucial,” adds Chandra.
past few years, India has seen a significant forefront of All that means Tata Motors has a long
rise in fuel prices. India’s import of crude indigenous EV way to go, and it’s only getting started after
oil required for vehicular fuel has been efforts.” its phenomenal turnaround in fortunes.
increasing over the years. It stood at $40 HARSHVARDHAN “I see the future of electric vehicles to
billion in 2017 and is projected to more SHARMA be very strong,” Chandra says. “EVs have
than double to $90 billion by 2030 at the HEAD, AUTO RETAIL better running cost and better performance.
PRACTICE, NOMURA
current pace. At the same time, battery cost The only concern is about technology.” To
RESEARCH INSTITUTE
has reduced from $800 per kilowatt-hour CONSULTING alleviate that, the group has been offering
in 2011 to $137 per kilowatt-hour in 2020. an eight-year warranty on the vehicle. “Our
According to Niti Aayog, the country’s EV competitive advantage is that I’m working
financing industry is projected to be worth in a synchronised fashion with Tata Power,
`3.7 lakh crore in 2030, about 80 percent of and we are therefore working closely with them
22 the current retail vehicle finance industry. in terms of aligning the location of the charging
Between 2020 and 2030, the estimated units to where we are selling the cars.”
cumulative capital cost of the country’s EV Meanwhile, the company is also aware of the
transition will be `19.7 lakh crore across challenges that the global electric ecosystem can
vehicles, electric vehicle supply equipment, throw up. “There will be a lag on the supply side
and batteries (including replacements). versus demand ramp-up which will happen, and
“Tata’s commitment to EV cements the the battery would be one of the key components
belief in electric power trains being a near because today I would imagine that the global
future in India and not being an exotic capacity of batteries would be 250-gigawatt hours.
propulsion system for developed markets only,” Fast forward 10 years from now, the requirement
says Sharma of Nomura. “The market has might be 2,500 gigabytes,” Chandra says.
surely taken notice of this shift and both “Therefore, there can be stress going forward, but
OEMs (original equipment manufacturers) at the same time, there are entrepreneurs across
and consumers respect and appreciate this the world who would like to ride this wave, so
development. Tata is leading the electric mobility they would also be proactively thinking about it.”
chapter in India from the front, and we see its So, will the first-mover advantage really work?
payoff panning out well for Tata as they are co- “While they have a first-mover advantage, the
developing the ecosystem and hence addressing combined Kia-Hyundai entity could be a challenge
a much wider part of the value chain.” in the future,” adds Gupta of IHS Markit. “The
“There is a broad scenario of how the whole Koreans have a significant advantage when it
penetration will move and therefore we have set comes to the battery supply ecosystem. But
certain aspirational targets,” Chandra says. “We so far, their focus has been on the `15 lakh to
are working towards that and the network `25 lakh market. Others like the Japanese will
planning and charging infrastructure planning push until the last minute to stay away from
is being aligned to that. This kind of an the transformation but it is inevitable. That
opportunity will attract people and some of means, as the first mover, Tata has a massive
them will take a proactive approach like us and opportunity, and a challenge in front of them.”
some would just like to wait and watch.” Who better than the Tatas to turn a
Despite all the narrative around EVs, there challenge into an opportunity.

FORBES INDIA • NOVEMBER 19, 2021


EV SPECIAL

POWERING ON
Thanks to advances in technologies and manufacturing processes, a bunch of startups
is aspiring to make India self-reliant in the EV sector

BY HARICHANDAN ARAKALI

S
everal emerging startups in
India are looking to make the
country more ‘atma nirbhar’
(self-reliant) in the electric
vehicle (EV) sector—from
advanced electronics to cell manufacturing,
areas that were totally dominated by China.
As in several other hi-tech sectors,
advances in technologies and manufacturing
processes have made various components
in the EV sector drastically cheaper, while
improving their quality. EV batteries are
a good example. Lithium-ion battery pack
prices, which were above $1,100 per kilowatt-
24 hour (kWh) in 2010, fell 89 percent in real
terms to $137 per kWh in 2020, according to
Bloomberg New Energy Finance (BNEF).
BNEF’s 2020 Battery Price Survey, which
considers passenger EVs, e-buses, commercial
EVs and stationary storage, predicts that,
by 2023, average pack prices will be $101
per kWh. Costs are already hitting $100 per
kWh at the cell level, but building battery
packs takes the price higher by about a fifth.
It is at around this price point that auto
makers should be able to produce and sell
mass market EVs at the same price (and with
the same margins) as comparable internal
combustion engine (ICE) vehicles in some
markets. This assumes no subsidies are
available, whereas in India, government policy
currently supports attractive subsidies that
are allowing EV makers to already price their
vehicles not very differently from ICE ones.
Add geopolitics to the mix, and there is
a decided shift to diversify supply chains
that rely on China—from semiconductors to
lithium-ion cells. India, with its government
policies offering attractive benefits to hi-tech
companies in these sectors, could benefit.
What follows is a series of snapshots of some
of the Indian startups that seek to play a role as
the entire world shifts from oil to electricity.

FORBES INDIA • NOVEMBER 19, 2021


STARTUPS

Lohum Cleantech: Closing the Loop


R
ajat Verma and Justin eventually led to their co-founding into making those battery packs.
Lemmon were seated next Lohum Cleantech, which today is For now, the reclaimed material is
to each other as they started perhaps the only company in India being shipped to partners in the cell
their MBA class at the Harvard that is commercially reclaiming manufacturing sector or sold in the
Business School in 2004, and the raw materials from lithium- commodities market, but Verma and
they became good friends. That ion batteries and the cells that go Lemmon have plans to eventually
manufacture the cells in India. That
would be a significant step in closing
the supply-chain loop on the EV and
static energy storage batteries that
Lohum makes—currently dependent
on imports from China and South
Korea for the individual
cells that make up
LOHUM the battery packs.
CLEANTECH Consulting with
Founded: 2018, Delhi-NCR some companies on
Founders: Rajat Verma (in
recycling electronics
pic), Justin Lemmon waste led Verma to
Total funding: $15 million the idea of setting up
Lohum. “We want to
Important investors: Baring
Private Equity Partners, contribute to the world 25
Talbros Automotive of energy sustainability,
Components and in a geo-strategic
SOURCE Company, Tracxn sense also,” he says.
The immediate task is
adding manufacturing
capacity, as well as fine-tuning the
technologies to allow customers to
get the utmost out of their batteries.
With plants in Noida, Lohum
is supplying to original equipment
makers (OEMs) in India—for two-
wheelers, three-wheelers and energy
storage; the company is in advanced
negotiations to set up a battery and
cell recycling facility in the US.
Eventually, there is also “significant
opportunity… especially for second-
life batteries” in Southeast Asia,
Africa and Latin America, says
Lemmon, a former US naval officer
who understood the importance of
sustainability from the military.
With backers including Baring
Private Equity Partners, Lohum
is adding capacity to make 3
gigawatt hour worth of batteries
AMIT VERMA

a year—enough power to run 1.5


million electric two-wheelers.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

Ion Energy: Advanced Electronics and


Analytics for EVs
F
or Akhil Aryan, something
that a mentor had once told
him had stayed in his mind:
Many of the world’s smartest
people are spending their lives
pushing advertisements, one way
or another. At the time Aryan
himself was helping advance a
tech product aimed at something
similar. It was time to do something
more meaningful and he chose
energy sustainability, and more
specifically the EV industry.
Ion Energy was founded in 2016
in Mumbai. In 2018, when the
company acquired Freemans SAS, a
French battery management system
provider, its founder Alexandre
Collet joined Aryan as co-founder.
26 That helped Ion Energy accelerate
its pivot from being a battery-
swapping provider to a battery
management and intelligence
provider. Today, it is fast evolving
into an advanced electronics
and cloud software platform
ION ENERGY
provider for the EV sector and
the energy storage industry. building advanced Founded: 2016, Mumbai The company’s
The company has two business electronics for the Founders: Akhil Aryan second business
units. The first is Maxwell, which EV market,” Aryan (right), Alexandre Collet unit is Altergo,
is the electronics hardware-plus- tells Forbes India. The Total funding: $6.2 million which is a digital
embedded-software systems field is dominated Important investors: Amazon twin platform for
provider, including the battery by multinational Climate Pledge Fund, predictive analytics.
management system. The unit companies from Intuitive, YourNests Altergo helps
has about 75 customers—mostly Europe and the US. SOURCE Company, Tracxn companies manage
two-wheeler and three-wheeler “We saw a big gap fleets of EVs or large
makers—in India and 16 other where India has an solar and storage
countries. Among its customers advanced engineering talent base installations. Another example is
are Airbus, Tata Motors, Ola that ends up working in the Indian a utility-scale grid that is trading
and Okinawa Scooters. development centres of these foreign energy in the North American
Ion Energy started out with the companies… we want to retain that market. The unit is only about a year
idea of offering battery-swapping, talent and export from India.” old and is already managing 2 GW
but the founders quickly realised In addition to its current of electricity storage, Aryan says.
that their technology for improving flagship, the battery management “The idea is to build a portfolio
the battery life and performance system, Ion Energy has released of all the advanced electronics
was a much better way forward. a telematics control system and products that go into building high-
“We also realised that there was expects to launch two more performance electric vehicles and
no independent Indian company products in the coming year. energy storage systems,” he says.

FORBES INDIA • NOVEMBER 19, 2021


STARTUPS

Log 9 Materials Scientific: Aluminium


Fuel Cells and Fast-charging Technology
W
hile hydrogen fuel cells and space applications, Singhal catalysts. The aluminium cell uses
are the best known says. It was originally developed solid aluminium plates and “also
and currently the most more as a single-use cell, whereas the upfront costs are lower” to
popular ones, there are various other Log 9 is now developing a method build these systems, Singhal says.
types of fuel cells. Akshay Singhal to replenish the aluminium and Log 9 is one of only two
is co-founder and CEO at Log 9 “use it like a fuel”, he says. companies that are developing this
Materials Scientific, where he is Among the reasons to develop technology, with the other venture
developing aluminium- an aluminium- being in Israel, he says. And the
and graphene-based based cell are that raw materials can be almost fully
LOG 9 MATERIALS
fuel cells that address hydrogen is highly extracted and recycled back into
problems like battery SCIENTIFIC flammable, and new fuel cells. Singhal expects Log
range, battery life Founded: 2015, IIT-Roorkee, has to be stored in 9’s fuel cells to find buyers overseas
headquarters in Bengaluru
and degradation. pressurised tanks, also, and that it will be especially
The aluminium Founders: Akshay V and the hydrogen useful for long-haul transportation.
Singhal (in pic), Kartik
cell’s concept is over Hajela, Pankaj Sharma
fuel cell also requires Log 9 is also commercialising a
half a century old, expensive rare- fast-charging battery technology,
Total funding: $15 million
first developed in earth metals such using lithium-ion batteries.
the US for military Important investors: Amara as platinum as Log 9 has raised about
Raja Batteries, Petronas
Ventures, Exfinity Ventures, $10 million in its series A+
Sequoia Capital India venture capital funding, and counts 27
Amara Raja Batteries, Petronas
SOURCE Company, Tracxn
Ventures, Exfinity Ventures and
Sequoia Capital’s Surge programme
among its investors. The money
will be used to commercialise and
expand Log 9’s network of EVs
fitted with its RapidX batteries,
in partnership with OEMs. Log9
has completed several pilots with
various last-mile fleet operators for
a run of about 3,000 km without
any degradation, consistent load
carrying capacity, persistent
‘Insta Charging’ and high uptime
of vehicles, the company said
in a recent press release.
Log 9’s batteries can charge
fully in 15 minutes for those in
two-wheelers and 40 minutes
for three-wheeler ones, making
them suitable for commercial
use. These batteries have a life of
over 15,000 cycles, corresponding
to over 15 years of usage, and
they are certified for less than 3
percent degradation in the life of a
typical last-mile delivery vehicle,
according to the company.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

Altigreen: Purpose-built EVs for India


A
mitabh Saran, a former Saran, who is the CEO, considerations that have gone into
Nasa engineer, started expects Altigreen to go beyond making Altigreen’s product, because
Altigreen Propulsion Labs India to other emerging markets in “if your vehicle is going to cut it on
28 in Bengaluru in 2013, with the idea Southeast Asia, Africa and South the rickshaw driver’s parameters,
of developing a fit-and-forget kit America. “We are clear that the then you know you have a winner
that could turn any vehicle into needs of these markets are very on your hands”. That means, the
a hybrid. Several customers even different,” he says. Unlike in the electric alternative has to beat
pilot-tested the kit and Altigreen developed markets, where the EV the incumbent fossil fuel burning
had also developed technologies industry vehicles on real-
that could help drivers improve saw fancy electric life performance
their driving and so on. cars coming out first, ALTIGREEN and cost as well.
Over time, however, Saran the emerging markets PROPULSION LABS And Altigreen
and his co-founders decided they will see models Founded: 2013, Bengaluru neEV does that,
needed to build entire vehicles for mass adoption with its range of 151
Founders: Amitabh
that were developed from the coming out first—two- Saran (in pic), Lasse km to 181 km per
get-go to be all-electric for Indian wheelers, three- Moklegaard, Shalendra charge, depending
conditions. Altigreen transitioned wheelers and small Gupta, John Bangura on the type of cargo
into several components— commercial four- Total funding: $8.5 million vehicle one chooses
hardware and software—needed wheelers, he adds. Important investors: from three options,
by the EV sector, to becoming While a big SocialKonnekt, Sterling offering running
Tools, Hi Tech Gears, Phi
an electric drivetrain company, reason for the switch Capital, Jupiter Capital,
cost of 82 paise/
to eventually a full EV OEM. to EVs is about House of Anita Dongre km, a 54 percent
Today Altigreen makes an reducing greenhouse reduction in logistics
SOURCE Company, Tracxn
electric three-wheeler, called gas emissions, costs, and lifetime
Altigreen neEV, for the commercial “a humble auto savings of a million
transportation sector. The vehicle rickshaw driver probably won’t be rupees. And the vehicle takes on
was launched this January and thinking about the environment India’s harsh driving conditions
“we’ve got a lot of acceptance”, first”, Saran points out. “He will such as water logging, potholes,
Saran says. The company has also be worried about his livelihood dust and traffic congestion.
notched up 26 patents related and what he can take home at “You know the reality, so purpose
to various innovations that have the end of the day, each day.” build it accordingly. That’s what
gone into the three-wheeler. Those are the kinds of Altigreen has done,” Saran says.

FORBES INDIA • NOVEMBER 19, 2021


STARTUPS

Ultraviolette Automotive: Taking the


High-performance Route
M
ost EV makers in India
have focussed on the mass-
market segments so far, in
making scooters and three-wheelers,
but there is of course plenty of
opportunity to get the pulse racing
with an exciting high-performance
motorcycle. That is what Narayan
Subramaniam and Niraj Rajmohan
have set out to do at their Bengaluru
startup Ultraviolette Automotive.
Ultraviolette is close to launching
the commercial version of its first
all-electric performance bike, called
F77, that the founders believe will
beat the best of the petrol guzzling
motorcycles out there in the 300-500
cc category that the bike is targeting.
“What we’ve built is an electric
motorcycle that can 29
take the internal
combustion engine ULTRAVIOLETTE
[ICE] competition head AUTOMOTIVE
on and outcompete Founded: 2014, Bengaluru
them in terms of Founders: (From left) Narayan
acceleration, top Subramaniam, Niraj Rajmohan space, while their diagnostics and various aspects
speed and all the Total funding: $12.3 million first product happens of after-sales service “that we see
usual parameters to be a motorcycle. as disrupting and are innovating
Important investors: Speciale
used to evaluate Invest, TVS Motor Company, The focus on the on”, Subramaniam says.
sports motorcycles,” GoFrugal Technologies hi-tech aspects is The F77 was unveiled just before
Rajmohan says. because much of the the Covid-19 pandemic, and since
SOURCE Company, Tracxn
The duo knew tech is becoming then has gone through several
each other from commoditised, iterations of improvements. Today,
their school days, and over the Subramaniam says. all the 70-plus team members, and
years worked on several projects Their respective backgrounds their families, at the company have
together. “One thing we have in are complementary as well. had their two doses of the Covid-
common is our passion for cross- Subramaniam brings the hard- 19 vaccine, and the slowdown
functional innovation and value- core automative engineering and imposed by the pandemic came
add for creative implementation design expertise—he has worked as a blessing in disguise as well.
of technology for different use at some of the biggest names in In terms of battery performance
cases,” Subramaniam says. the auto sector—and Rajmohan and the on-board electronics, “I
They started talking about adds the computer science think we’ve successfully leapfrogged
Ultraviolette in 2015 and established and electronics knowledge. an entire generation of updates
the company the following year. The Beyond the performance of the that will roll out in the production
rise of Tesla was also inspiring and F77, Ultraviolette will also offer version of the motorcycle,” he
they knew that EVs were the future. several differentiated features says. That rollout is slated for early
And they see themselves more as and services that are possible on next year, and the F77 is expected
a hi-tech company in the mobility an EV, including sophisticated to be priced around `3 lakh.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

ease-of-use and reliability under


Yulu: Mobility-as-a-service Indian road conditions.
The Covid-19 pandemic slowed

Made for India them down like most other


businesses, but also exposed new
use cases, including those people
who still needed to get to work—
people working in shops and
factories, for example—and the
large number of delivery personnel,
and the original target segment of
white collar users, now working
from home but who still need to
commute for quick errands.
Yulu has also launched one
more variant of the scooter called
Yulu DEX, also connected to the
company’s state-of-the-art Internet
of Things (IoT) network. DEX
has a rear carrier that can take
a load of up to 10 kg, making it
ideal for the ubiquitous delivery
personnel in our cities today.
Now as things are beginning
to return to a bit of normalcy,
30 Yulu is striking partnerships to
expand its operations, and make
more scooters available in more
locations. The idea is that in busy
and popular locations, people should
not have to walk more than a few
minutes to get to Yulu zones.

A
t literally the other end the Yulu smartphone app, locate Yulu recently partnered with
of the spectrum from the nearest bicycle, walk to it, Adani Electricity Mumbai Limited
high-performance unlock it with the app, ride it (Adani Electricity), Mumbai’s
motorcycles are the small, distinctly to another zone close to one’s largest power distribution utility,
light-blue electric mopeds that destination and leave it there and to expand its network of battery-
Yulu offers. It designed them for walk away. The app would deduct powered mopeds. Adani and Yulu
Indian conditions—including the fare. They realised that the plan to install over 500 battery-
a low top-speed that allows scooters, which they called Yulu swapping stations in the next 18
riders to use the bikes without a Miracle, were more popular. months. Next year, Bajaj Auto
two-wheeler driving licence. “The Western will roll out Yulu’s
In fact, about four years ago, world talks about YULU third-generation
Yulu’s founders, Amit Gupta, RK autonomous cars, Founded: 2017, Bengaluru Miracle scooters.
Misra, Naveen Dachuri and Hemant but we thought Yulu is currently
Founders: (From left) Amit
Gupta, started out by putting bicycles that our customers Gupta, Hemant Gupta, RK operating about
in different parts of Bengaluru, could ride their Misra, Naveen Dachuri 10,000 scooters in
which they called Yulu zones. Gupta, own two-wheelers Total funding: $22.5 million Bengaluru, Mumbai
the CEO, previously co-founded provided mobility- and Delhi. Over the
Important investors:
ad-tech company InMobi. Misra as-a-service could Bajaj Auto, Blume next three to four
was his senior at IIT-Kanpur, tick all the boxes,” Ventures, 3one4 Capital, years, Gupta aims
Dachuri was his batchmate and Gupta says. That Rocketship, WaveMaker to put a million
Hemant Gupta, a childhood friend. meant, convenience, SOURCE Company, Tracxn scooters on the roads
The idea was, one could use affordability, in about 10 cities.

FORBES INDIA • NOVEMBER 19, 2021


STARTUPS

The ePlane
Company
team

The ePlane Company: Electric wings


W
hile much of the most compact two-seater planes, For example, one can’t simply 31
EV action is on the and capable of vertical take-off pack a very large battery into the
ground, the human and landing in an area not much structure—it requires an exquisite
fascination for flying has not left bigger than what it takes to park balance between keeping the aircraft
the sector untouched. Some small a mid-sized sedan. The plane is light enough to take off and fly,
electric aircraft are already being designed to be light enough, at and the need for a reasonably good
commercialised in the advanced around 600 kg, and range. The ePlane’s
economies, but startups in India have a range of 200 Company’s founders
aren’t too far behind. ePlane km per charge, and THE ePLANE are also finding
Company, a venture incubated out also be able to land COMPANY ways of using the
of Indian Institute of Technology on the average urban Founded: 2019, Chennai wings to keep the
Madras (IIT-M), is developing concrete rooftop. aircraft in the air
Founders: Satya Chakravarthy,
what the founders hope will “You know Pranjal Mehta and stable and not
be among the first air taxis in professor has been always use the rotors
Total funding: $1 million
the country, as well as cargo teaching for 24 years to guzzle power.
Important investors: Speciale
transport aircraft small enough and I’m 24 years old,” Invest, IITM Incubation Cell,
Chakravarthy
for last-mile delivery. Mehta jokes. “But our JavaCapital, First Cheque and Mehta are also
The ePlane Company is co- average age works out aiming to offer a
SOURCE Company, Tracxn
founded by IIT-M professor Satya fine,” Chakravarthy price to the end
Chakravarthy and his student quips. The duo customer that will be
Pranjal Mehta. They are currently actually started out working on comparable to an Uber ride, “with a
testing a scaled-down prototype a helicopter-based urban mobility 10X reduction in time” taken for the
and expect to have their first venture but quickly transitioned trip, the professor says. Regulatory
cargo plane ready as early as next to the electric plane option certification of the aircraft will
year. The entrepreneurs have as the more attractive option, take between two and three years.
also recently raised $1 million in and they have been at it over That means, commercialisation
their series A round of funding. the last two years or so. will be around 2025, starting
Their first aircraft, the e200, There are extreme challenges with the cargo plane, and the
is expected to be one of the world’s with an aircraft, unlike a car. passenger version will follow.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

32
JAMEL TOPPIN FOR FORBES ASIA

FORBES INDIA • NOVEMBER 19, 2021


HERO EV

Electric
Transformer
Hero MotoCorp Chairman and CEO Pawan Munjal is gearing
up to dominate India’s two-wheeled EV market despite
being a late entrant into a crowded field that includes
competing against his nephew’s company

BY MEGHA BAHREE

H
ero MotoCorp’s of two-wheeled EVs more in line
motorcycles and with similar gas-powered models.
scooters adorn the In mid-September, the government
lobby of the company’s announced $3.5 billion in incentives
research facility in to ramp up the local production of
Jaipur, 270 km south of New Delhi. batteries and hydrogen fuel cells.
Taking pride of place among the These moves are all in support of
models is the iconic CD 100, the the government’s declared goal to
first motorcycle launched in 1985 have at least 30 percent of all new 33
by its former joint venture Hero vehicles sold in India—including
Honda with Japan’s Honda Motor two-wheelers—be EVs by 2030.
Co. The success of the CD 100 and The rise of EVs is one of the biggest
other models helped make New potential threats to Hero’s decades-
Delhi-based Hero the world’s largest long market preeminence. While
maker of motorcycles and scooters Hero has a history of consistently
by units in 2001. Today, Hero still has rolling out new models, it is an EV
a commanding share of 37 percent laggard—it has zero electric two-
(by units) of India’s two-wheeled wheelers on offer. Meanwhile, over
market, well ahead of Honda, which a dozen companies in India—from
now has 25 percent and competes startups to large domestic rivals,
against its former partner in India. such as Bajaj Auto and TVS Motor—
But Hero’s commanding position now sell more than 50 different
could be threatened by the shift to types of electric two-wheelers in
electric vehicles (EVs). While electric India (two-wheelers are defined as
two-wheeled transport is still a tiny mopeds, scooters and motorcycles).
fraction of India’s market—143,837, How does Pawan Munjal, the
or just 1.3 percent of total annual company’s chairman and CEO,
two-wheeled vehicle sales in the respond to this challenge? He is
year to March—that figure has grown confident that Hero MotoCorp can not
over four-fold in three years. only make the shift, but also dominate
The government is also the nascent EV market. “We have the
underwriting the market’s growth. It capability, we have the strength, we
increased existing consumer subsidies have the wherewithal, we have the
on two-wheeled EV prices by 50 financial muscle to become the EV
percent and doubled the cap on this leader,” says Munjal, 67, in a video
incentive to 40 percent of the price, interview in August from Baltimore,
bringing the formerly high prices US, where he was on a business trip.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

The iconic the balance. The sleekly designed


Hero Honda
CD 100, one complex, which opened in 2016, is
of the first spread over 250 acres and houses
four-stroke
motorcycles 1,000 engineers, research facilities,
sold widely an auditorium and testing grounds
in India
for regular and electric models.
Solar panels on the roof help supply
electricity. “We are rolling out
new products, new technologies
from this R&D centre,” says
Munjal. This facility, adds Munjal,
is his “biggest, biggest pride”.
Coming soon, Munjal pledges,
is the company’s first two-wheeled
EV, a scooter, which should be
ready for an unveiling by March
next year. A one-minute glimpse
of what appeared to be a prototype
One of Munjal’s biggest competitors of the new scooter was shown at
in the EV space is—ironically—his the company’s tenth anniversary
nephew Naveen Munjal, who runs ceremony broadcast in August from
a wholly separate company called the Jaipur facility. Saved as the finale
Hero Electric Vehicles, which is firm Ola, which has invested $322 of the glitzy hour-long broadcast,
now India’s market leader in electric million to build a new factory in Munjal tells viewers that he has a
two-wheelers by market share. With south India with the capacity to “little surprise.” Without revealing
34 about a dozen different variants, the produce 10 million electric scooters any details, he stands next to a white
privately held Hero Electric last year annually. After Ola Co-founder scooter that he describes as a “bolt of
sold over 50,000 EVs. Sohinder Gill, Bhavish Aggarwal announced lightning” and adds: “We are at the
chief executive of Hero Electric, says the launch of the Ola e-scooter cusp of revealing this to the world.”
the entry of a big player like Hero on Twitter in July, the company While still tightlipped about its
MotoCorp proves there is a real clocked 100,000 orders within 24 features, Munjal does let on during his
shift happening and that will only hours when the bookings opened. interview with Forbes Asia that the
expand the market: “There is more Hero’s plans to level the playing new e-scooter will feature plug-and-
than enough room for everybody to field rely heavily on the company’s charge technology. Despite being a
grow.” Complicating matters for Hero Jaipur-based research facility, called late entrant into the two-wheeled EV
MotoCorp is that it cannot use the the Global Centre of Innovation market, Munjal leaves no doubt that
brand Hero Electric on any of its EVs. and Technology. It is here—and in the company’s future will be electric.
This unusual situation arises from a similar Hero facility in Munich— “The way forward not just for us, [but]
2010, when the Munjals split the that Hero’s future in EVs hangs in for the entire global industry is EVs,
family-owned Hero group into four. or similar technologies,” he says.
Pawan kept the crown jewel JV Hero “WE HAVE THE The Jaipur facility demonstrates
Honda (renamed Hero MotoCorp the company’s research commitment.
in 2011), while Naveen’s family got
CAPABILITY, WE Inside its gleaming white-clad
the right to use Hero Electric on its HAVE THE STRENGTH, walls one can see a motorcycle
company and products. Naveen claims WE HAVE THE frame undergoing stress tests on a
to have been the driving force in the WHEREWITHAL, WE treadmill-like machine that replicates
creation of the family’s Hero Cycles’ the bumpy conditions of India’s
HAVE THE FINANCIAL
IMAGE COURTESY: HERO MOTOCORP

first electric model way back in 2001 potholed roads. Nearby an engine is
(which was a market flop)—so he can MUSCLE TO BECOME on a continuous 200-hour test run to
legitimately claim to have pioneered THE EV LEADER.” check its durability, while on another
the two-wheeled EV market in India. platform a bike handle is being turned
Another competitor that Hero will PAWAN M U N JAL , from side to side for 150,000 cycles
have to contend with is Ola Electric, CHAIRMAN AND CEO, HERO MOTOCORP to see if it malfunctions. Outside in
an offshoot of domestic ride-hailing the bright sunlight, various test tracks

FORBES INDIA • NOVEMBER 19, 2021


HERO EV

are designed to replicate India’s


myriad road conditions, from smooth
highways to rough offroad trails.

A
side from in-house research,
Munjal is building Hero’s EV
future through partnerships.
Way back in 2016, Hero invested in
Ather Energy, an Indian
e-motorbike company started in
2013 by two Forbes 30 Under 30 Asia
alumni. Hero now has a 35 percent
stake in the firm. Hero and Ather are
collaborating to develop a uniform
market standard for fast chargers in
India, and Hero plans to build a public
charging infrastructure based on the
standard. “The idea is to proliferate
the infrastructure,” says Munjal.
Another early partnership to get
into EVs in 2012 ended in failure. Back Hero Xtreme 160R, which has a fuel-injected engine

then, Hero took a 49 percent stake for Gogoro, one of the largest battery- “The future is going to be electric,
$25 million in the US motorcycle firm swapping suppliers in the world, and collaborative and modular,” Munjal
Erik Buell Racing (EBR), a deal that which powers 97 percent of all of said during the tenth anniversary
led to the development of prototypes Taiwan’s e-scooters and e-motorbikes. broadcast. One factor in Hero’s favor
of two EV scooters and a hydrogen Munjal has said that Hero will pursue is its financial muscle. Armed with 35
fuel-cell motorbike. However, these a dual track of using both battery more than $1 billion of cash on Hero’s
efforts fell by the wayside when swapping from Gogoro and regular books at the end of March, Munjal
EBR went bankrupt in 2015. charging in its EVs. He says Hero’s can spend heavily to get into the
Hero’s newest partnership that was second EV model will use Gogoro’s EV market. The company’s overall
announced in April is with Taiwan’s battery swapping technology. numbers this fiscal year to March

Lower Revs
While still India’s biggest two-wheeled vehicle producer, Hero has seen some erosion of its market share,
especially in scooters, in recent years

MOTORCYCLES SCOOTERS 884


805 790
8 800
6.8 719
6.4 675
5.8 5.6 5.6 5.8
6 5.4 5.3 5.4 600 545 551 554
4.8 5.1
443
397 403
4 400
55
54 53 52 54 52 52 52 52
51 51 20 19
18 19
2
16
200 13 14 13 11 10
7

0 0
FY11

FY12

FY13

FY14

FY15

FY16

FY17

FY18

FY19

FY20

FY21
FY11

FY12

FY13

FY14

FY15

FY16

FY17

FY18

FY19

FY20

FY21

Sales (in millions) Market share (%) Sales (in thousands) Market share (%)

FY to March 31 of indicated year. Market share defined as % of total units sold

SOURCE Hero MotoCorp

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

The Global Centre of Innovation and Technology in Jaipur spreads over 250 acres and houses 1,000 engineers, research facilities, an auditorium
and testing grounds for regular and electric models
36
were weakened, however, by the it had to develop its own engines and units sold in the last fiscal year were
pandemic’s impact, as net profit fell related technologies. The breakup, exported—but he is aiming to make
20 percent to 29 billion rupees on a 6 however, allowed Hero to ramp up exports 15 percent of sales by 2025.
percent revenue growth to 315 billion its exports to global markets, which

T
rupees. The family’s ownership in had been restricted by Honda to he pandemic struck India
publicly traded Hero and other prevent the JV from competing with hard. Munjal was proactive in
private assets gives Munjal a Honda’s own sales abroad. Munjal fighting Covid-19’s outbreak,
net worth of $3.8 billion. admits that Hero has yet to “make shutting Hero’s six factories in
Being late to the EV party is a its mark” in exports—a minuscule India and one each in Bangladesh
challenge, says Aditya Makharia, an 3 percent of the total 5.8 million and Colombia days before the
auto analyst at HDFC Securities government imposed one of
in Mumbai, as Hero will only the world’s strictest lockdowns
be one of many when it finally
Gaining Traction at four-hour’s notice in March
Two-wheeled EV sales are still a small part of the total market
enters the EV market. With but growing fast, due in good measure to government last year. “You could see what
subsidies
Hero Electric already big in the was coming,” he says. Hero
FY TO MARCH 31
market, and Ola Electric snapping employees switched to working
up orders, Hero MotoCorp will from home, and the company
FY21 143,837 1.3
need to carve out its own identity started making sanitizers and
and market share, he says. masks as well as distributing
FY20 152,000 0.9
Munjal is no stranger to meals in nearby communities.
challenges. He is the son of Munjal initiated daily Zoom
IMAGE COURTESY: HERO MOTOCORP

the Hero group’s late founder, FY19 126,000 0.7 calls with the leadership team
Brijmohan Lall Munjal, who died so they could make real-time
in 2015. After the family split the FY18 54,800 0.3 assessments and, as he describes
business in 2010, and parted ways it, put “lives ahead of livelihood.”
with Honda in its joint venture, Total two-wheeled EV sales (units) Among the steps taken, the
As % of total two-wheeled market
Hero had the right to use Honda company created a Covid-19
technology through 2015; after that SOURCE Council on Energy, Environment and Water zone-mapping dashboard that

FORBES INDIA • NOVEMBER 19, 2021


HERO EV

Hero’s factory in Neemrana, Rajasthan

allowed it to adjust production levels handled Covid well,” says analyst Hero Story
depending on infection patterns Makharia. With factories spread
around its factories. It also developed across India, Hero was able to quickly The Hero group’s history goes back to
the founding of modern India in 1947.
a system for anticipating supply adjust production, “sometimes on That year, the late founder Brijmohan Lall 37
bottlenecks by pinpointing which an overnight basis,” he adds. and three brothers set up a company to
vendors were impacted and which In gas-powered vehicles, Hero trade and make bicycle parts. By 1956,
they had a license to make bicycles and
needed support to bring employees remains India’s leader in motorcycles,
by 1986 Hero Cycles, as it was called,
safely back to work. Hero also started but has seen its market share erode in was the world’s largest maker of bicycles
selling its two-wheelers online. scooters, which declined to 10 percent by units. The brothers also started to
When the Indian government in the last fiscal year from 18 percent a produce mopeds before they secured
a joint venture with Japan’s Honda to
began to gradually ease the decade ago. It also has a tiny 5 percent
create Hero Honda in 1984.
nationwide lockdown from May of the high-end motorcycle market. In those days, the market was
4, Hero was “ready to sprint,” says To gain share there, Hero tied up dominated by two-stroke scooters and
Munjal. Within six months, it was late last year with Harley-Davidson motorcycles. Hero Honda’s innovative CD
100 model was one of the first
producing 30,000 vehicles a day, up after it exited India following its four-stroke motorcycles sold widely
from 5,000 during the lockdown. inability to gain a footing on its own in India. It offered a smoother ride,
In January this year, it crossed the in the market. Under the deal, Hero reliability, an affordable price and decent
100-million-unit landmark in two- became the exclusive distributor fuel economy. Its marketing slogan was
“Fill it, shut it, forget it.”
wheeler production, half of which of Harley-Davidson motorcycles, By 2001, Hero had toppled its
came in the last seven years. “They parts and accessories in India. It longtime rival Bajaj as the biggest four-
will also develop and sell a range of stroke motorcycle producer in India and
COMING SOON, high-end motorcycles in India under then became the world’s largest producer
by units. By 2009, rumors were surfacing
MUNJAL PLEDGES, IS the iconic American brand. Says that the partners were mulling going their
analyst Makharia of Hero’s push into separate ways. In 2010, the family split up
THE COMPANY’S FIRST the premium end: “Whether they the business and by the end of the year,
TWO-WHEELED EV, succeed or not is secondary, but at the speculation was proven true when the
Munjals bought out Honda from the joint
A SCOOTER, WHICH least their products are up there.” venture. The end of this long partnership
SHOULD BE READY Looking ahead to the battle to take was followed by Hero MotoCorp the
next year setting a new sales record at
pole position in the two-wheeled EV
FOR AN UNVEILING BY market in India, Munjal says: “There the time of over six million units sold.
MARCH NEXT YEAR is no fun if there is no competition,
And this year, Munjal celebrated the
tenth anniversary of the birth of Hero
the more the merrier.” MotoCorp.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

Okinawa To
Gurugram: An
Electric Journey
How Jeetender Sharma, the man behind Honda Activa, made
Okinawa the second-biggest e-scooter brand in India

BY RAJIV SINGH

Jeetender Sharma,
founder and MD
of Okinawa EVs,
in Gurugram
AMIT VERMA
OKINAWA

T
he electric journey of profession and joined the venture. The later, Sharma rolled out his maiden
Jeetender Sharma started enthusiasm of the husband-wife duo, scooter Ridge, and managed to sell
in 2015. “Cycle waala however, was not shared by many. 10,000 units in a year. With galloping
bhi mere se aagey nikal Friends, relatives and acquaintances sales, business pole-vaulted. In
jaata hai [Even a cyclist laughed at their bravado. “Consider 2018, Okinawa posted `100 crore in
ovetakes me],” was what a teenager yourself lucky if you manage to sell revenue; and the next year, the brand
in Gurugram, Haryana, replied when even 500,” was the jibe from one crossed the 50,000 sales mark.
asked about his experience with an of Sharma’s former colleagues. Cut to October 2021. Okinawa
electric scooter. Sharma, then 39, felt The first-time entrepreneur’s closed FY21 at `155 crore revenue,
awkward to see a wide grin on the optimism probably stemmed from his has sold over 1 lakh scooters so far,
boys who were narrating their tale. achievement at Honda. Back in 2001, and emerged as the second-biggest
While crossing a flyover, the second when he joined HMSI, the Japanese electric scooter maker in India with a
one chipped in, the pillion rider has major rolled out Honda Activa. 17 percent market share. While Hero
to walk. “EVs [electric vehicles] are The gearless scooter then was an Electric tops the chart with 36 percent
toys,” he said in a dismissive tone. aberration in the two-wheeler market. share, the third on the pecking order
Sharma was distraught. And rightly The belief and persistence paid off is Ampere with 14 percent, followed
so. As head of supplier and quality when Indian homes started buying by Ather with 11 percent, according to
assurance with Honda Motorcycle gearless scooters as the second vehicle data by JMK Research, a consultancy
& Scooter India (HMSI) for close to after a bike. In fact, in most of the firm. Okinawa has a manufacturing
14 years, his Catch-22 situation was families with cars, a gearless scooter plant in Alwar, Rajasthan, with an
understandable. He was one of the emerged as the only two-wheeler. annual capacity of 90,000 vehicles
top guys behind the success of India’s In 2016, after two years of research, in a single shift; has three e-scooters
biggest scooter brand—Honda Activa— Sharma made a prototype of an under high-speed, and two under
which had an impeccable record in electric scooter and rode it for 25,000 the low-speed category, with prices
mileage, performance and speed. The km across the country. The idea was ranging from `61,998 to `1.05 lakh.
former Honda employee, now toying to iron out all the glitches—whatever The company is now planning to 39
with the idea of making e-scooters, the scooter would encounter over invest `200 crore to set up a new
decided to travel extensively across the long run—and incorporate the plant which can make up to 1 million
cities and smaller towns to gather changes in the final product. A year units. The ambitious target is to
consumer insight about EVs.
Irrespective of the geography he
visited, the feedback, unfortunately,
was depressing. “At best, EVs were
Name & Game
looked upon as a costly substitute for
Company is the
cycles, and not scooters,” recounts second-biggest
Sharma, who had jotted down a list EV scooter
First product maker by
of issues plaguing EVs: Low speed, olled out in
rolled volume
017; touched
2017;
poor mileage, zero infrastructure, lack 0,000-sales
50,000-sales
Okinawa was rk in 2019, and
mark Has three
of spare parts, unskilled mechanics, started by 1 lakh in 2021 e-scooters under
un
frequent breakdowns, poor quality. Jeetender high-speed, and
Sharma two under low-
lo
What bothered Sharma most was in 2015 speed categ
category;
prices range
rang
an unfair comparison. “Every aspect from `61,998
`61,99 to
`1.05 lakh
of EV was sharply contrasted with
petrol scooters,” he rues. Consumers
Revenue
were in no mood to come out of the increased from
`140 crore in
internal combustion engine (ICE) age. FY20 to `155 Manufacturing
Sharma, though, stayed adamant. crore in FY21 plant is in Alwar,
Rajasthan,
He started bootstrapped, managed with an annual
INFOGRAPHIC: SAMEER PAWAR

capacity of
to build a kitty of `25 crore from 90,000 vehicles
Chunk of saless
friends, family and personal savings, in a single shift
comes from Investing `200
Karnataka, crore to set
and started his electric two-wheeler Tamil Nadu, up a new plant
Has a network
brand Okinawa. His wife, a doctor, was Maharashtra, of over 400 which can make
Gujarat, Rajasthan dealers across up to 1 million
convinced with her husband’s vision and Odisha the country units
in an electric future. She quit her

NOVEMBER 19, 2021 • FORBES INDIA


OKINAWA
EV SPECIAL

sell over a million units by 2025. “The comfort of detachable of the most assuring names in auto
Sharma, for his part, reckons that lithium ion batteries soothed technology. For a user who is getting
what is most gratifying for him is not all nerves,” he says. Users can into a new technology for the first
the second-biggest billing. “What remove the battery and charge it time in her life, a Japanese name is
is priceless is the consumer trust,” at home with a common three-pin highly comforting. “They have lived
he says. For a brand, he explains, plug. In one go, Sharma killed all up to the billing as well,” she says,
which didn’t have any legacy or apprehensions around charging alluding to the quality of vehicles.
any financial institution backing, infrastructure. Bajwa adds that it Sharma, though, didn’t put on
managing to change the perception also removes the fear of overheating a marketing hat while naming his
of EVs and silently nudge people or other issues if the battery is left brand. During his stint at Honda,
toward a greener future is a huge overnight to charge in the scooter. he visited the island thrice and was
sense of satisfaction. “The future What also gave Sharma massive impressed with the quality of life and
is EV, and it is here,” he says. headroom for growth was targeting awareness about a clean and green
Okinawa’s success, reckon auto smaller towns across India. Okinawa environment. “That’s why I named
analysts, can be largely attributed to has a network of over 400 dealers, and it Okinawa,” he says. Consumers, he
two factors. First, it had a portfolio of sells mostly in Karnataka, Tamil Nadu, underlines, don’t stick to a brand if it
low-speed and high-speed scooters, Maharashtra, Gujarat, Rajasthan doesn’t deliver quality. “We are a 100
and managed to strike a balance and Odisha. Staying away from the percent Indian company. We never
between price and value proposition. cluttered top cities helped immensely. positioned it as a Japanese brand,”
It started as a mass brand by rolling Marketing experts, though, he says, adding that the journey
out EVs for over `60,000 and is point out the missing fourth ‘P’— has had its share of impediments.
now playing a premium game with price, product and place being the One of the early challenges was
the launch of iPraise+, which is first three. Call it promotion or convincing banks. “It was not easy,”
priced at `1.5 lakh and claims to positioning. “Having a Japanese Sharma recounts. Some of the
run 139 km on a single charge. name was a marketing masterstroke,” financial institutions he approached
40 It was the second factor, however, says Ashita Aggarwal, marketing had a bitter experience in backing
that turned out to be magical. Explains professor at Bhavan’s SP Jain Institute electric two-wheeler ventures. When
Jaspreet Singh Bajwa, management of Management and Research no amount of convincing helped,
consultant (automotive industrial in Mumbai. Japan’s Okinawa— Sharma thought out-of-the-box to
consulting group) at Nomura Research nicknamed ‘Island of Longevity’—is change the conventional wiring
Institute: Sharma was quick to kill not only known for residents having of the lenders. At one of the zonal
‘range anxiety’ among consumers. a long life, but it is also known offices of a bank, he kept his scooter
Range, he says, was not only about for the high level of environment parked for 45 days. He offered the
the mileage but also about the consciousness among people. employees to use it for free. The idea
speed of charging the batteries. Japan also, she underlines, is one was to make them realise the high
quality of the product, and viability
of the business. The gambit worked.
Another problem, which still
persists, was low awareness about EVs.
He rolled out campaigns educating
people not only bout the technology
and the product, but also about the
right way to use the batteries.
Recently, there have been
news of EVs catching fire. Sharma
reckons there is no reason to panic.
“Mishaps can happen if people
don’t follow the right procedures,”
he says. EVs, he underlines, are
not only about a new product, but
also about a change in mindset.
“Jolts, if any, must not halt
the progress towards a clean and
The Okinawa factory in Alwar, Rajasthan green tomorrow,” he signs off.

FORBES INDIA • NOVEMBER 19, 2021


BOUNCE

On the Bounce
How Sequoia- and Accel-backed scooter-rental startup Bounce is
morphing into a full stack EV player. Can it pounce on the big opportunity?

BY RAJIV SINGH

March 2018, Bengaluru stepped on the gas. By January 2020, businesses. “It was crazy,” he
it had a fleet of 25,000 scooters across recounts. Bounce had been scaling

V
ivekananda Hallekere’s two cities; was doing 1.2 lakh rides per and hiring massively, and suddenly
dream was turning day; and overall had clocked 16 million everything shuttered. While the silver
into a nightmare. The rides so far. “We were at one-third lining was raising a massive round
chartered accountant, of Bengaluru Metro,” says Hallekere. in January, the flip side was that
along with his friends Metro was clocking 3 lakh rides. Bounce was burning from both ends.
Varun Agni and Anil G, had started Bounce, in contrast, was 1.2 lakh. Ballooning expenses on bike
his entrepreneurial journey in 2014. The same month, the shared mobility EMIs, fat operational bills and a
After four years, and experimenting startup raised $105 million (around hefty salary outlay were taking a
with a bunch of ideas and prototypes, `748 crore) in a Series D round of toll. After exploring all options for
Hallekere and his gang had eventually funding led by Accel, and B Capital four months, Hallekere decided
found their mojo with Bounce. The Group. Existing investors—Chiratae to bite the bullet. “We downsized
scooter rental startup was making Ventures, Falcon Edge, Maverick massively,” rues Hallekere. Other
a decent `30-40 lakh per month, Ventures, Omidyar Network India, steps were also taken. All petrol 41
had a core team of five members Qualcomm Ventures and Sequoia scooters were sold to bring down the
and had built a fleet of 800 scooters Capital India—also participated. EMIs and Bounce, which had been
operational across Bengaluru. Bounce Armed with money, Hallekere piloting with some EVs in its fleet,
had finally sprung to its feet. was now set to enter Europe. decided to completely turn electric.
One thing, though, was missing: Then came Covid in March, Fast forward to October 2021.
VC (venture capital) backing. Till and a rude jolt for ride-sharing Bounce has over 4,000 electric
then, the friends had managed to
raise `14 crore from a clutch of
angels and friends. “When will
Name & Game
Offered high-end bikes Shifted to scooter rental
VCs start queuing up to fund us?” and scooter rentals under 'Metro Bikes’,
quipped Hallekere to his friends. to urban commuters which later became Later, tweaked the
under the name scooter-sharing in the business model to a
His wish soon came true. On 'Wicked Ride’ form of Bounce dockless-scooter-
sharing service
a Monday morning in March, six
VCs found themselves cramped in
Started by Raised around $200
a small room in Bengaluru. “There Vivekananda million in equity; last
was no place for all of them to fit,” Hallekere, Varun equity round of $105
Agni and Anil G million was in January
recalls the first-time founder, who in 2014 2020
scurried around for a solution. One Has an EV
of the VCs was escorted to a Café manufacturing plant
Backers include Accel,
at Bhiwadi, Rajasthan,
Coffee Day outlet on the ground floor with a capacity of 180K Facebook co-founder Eduardo
scooters a year Saverin’s B Capital Group,
of the building; two were shifted to Falcon Edge, Chiratae Ventures,
Maverick Ventures, Sequoia,
pigeon-holed meeting rooms on the Will be exporting Omidyar Network India and
INFOGRAPHIC: SAMEER PAWAR

scooters to Latin
same floor, and the rest managed Qualcomm Ventures
America and a
few European
to find space in the Bounce office. countries
Hallekere got what he asked for: Used to have a fleet
Is getting into of 30,000 petrol
Bounce closed its Series A round manufacturing of Bought EV Started battery scooters; now has
of $10 million in June 2018. EV scooters; mass manufacturing swapping last year; 4,000 electric vehicles
production starts company 22 Motors done over 400K across Bengaluru and
Over the next two years, Bounce from January 2022 this year swaps in Bengaluru Vijaywada

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

vehicles across Bengaluru and scooters, and also continue with consumer insight and knowledge of
Vijaywada; does 20,000 daily rides the rental and sharing business. It users’ needs and pain points. “We
across the two cities; and has built has also built an EV manufacturing will offer electric scooters without
an extensive battery swapping plant at Bhiwadi, Rajasthan, with a batteries,” he says. The move, he
infrastructure using mom-and- capacity of 1.8 lakh scooters a year. adds, kills all the apprehensions
pop stores. In fact, last year, it did Hallekere explains why of consumers around EVs in one
over 4 lakh swaps in Bengaluru manufacturing EVs makes sense. go—where to charge, how to charge,
alone. In October, it also bought Bounce, he says, has built a wide how much time will it take to
EV manufacturing company 22 battery-swapping infra and had charge, and replacement costs.
Motors to morph into a full stack been in the scooter business for over Removing the battery brings down
EV player, which will manufacture seven years. What this means is great the upfront cost of a scooter by around

42
SELVAPRAKASH LAKSHMANAN FOR FORBES INDIA

(From left) Co-founders of


Bounce Vivekananda Hallekere,
Anil G and Varun Agni are
betting on battery swapping and
building a high-quality scooter
that won’t cost a bomb

FORBES INDIA • NOVEMBER 19, 2021


BOUNCE

40 percent. “Now it beats petrol director at Sequoia India. Bounce, he


scooters in price,” he says. Range lets on, is moving from ride-sharing
anxiety, charging worries, price issues, to scooter-sharing to now making its
and quality apprehensions are now all own vehicles. The reasons are many.
things of the past. “We are building First, EVs have better economics
a scooter for India, keeping in mind and a larger user case. Second, Covid
what consumers need,” he says. disrupted the ride-sharing business
Bounce’s transition to an EV player and hastened the transition to EVs.
has found unflinching support from The Bounce team, Lakhani underlines,
investors. “It’s a natural transition,” believes the current existing EV
reckons Shailesh Lakhani, managing two-wheelers are not great products
yet. “So there’s a gap in the market to
create a great consumer product,” he “BOUNCE BELIEVES
says. Third, the EV push from states THE CURRENT EV
and the central government means a
much more realistic chance of wider TWO-WHEELERS
and mass EV adoption in the future. ARE NOT GREAT
And lastly, rising fuel prices have PRODUCTS YET. SO
made people take a closer look at EVs. THERE’S A GAP IN THE
For Hallekere, taking a closer
look at EVs didn’t happen overnight. MARKET TO CREATE
Bounce had been building a battery- A GREAT PRODUCT.”
swapping infrastructure over the last
year or so. The seminal learning was S HAI LE S H L AK HAN I
one: Charging won’t work in India. MANAGING DIRECTOR, SEQUOIA INDIA
He tells you why. When there is 43
hardly any space for parking, where
would you find room for charging quality scooter that won’t cost a bomb.
stations? he asks. “We have done “My scooter without battery will
over half a million battery swaps, cost as low as `36,000,” he claims.
and firmly believe that swapping is On the funding front, he claims the
the solution in India,” he asserts. startup has enough runway. “We have
What about competition from big enough money in the bank to take the
boys such as Ola and Ather who are product out to the market,” he says.
loaded with money and have a head Bounce’s quest for a promising
start? Hallekere is not worried. “We future, interestingly, rests on its
love being an underdog,” he says with past. “We understand scooters very
a smile. His confidence doesn’t come well,” says Hallekere. What also
from any ‘David versus Goliath’ kind differentiates Bounce is its vision
of stories. What gives him hope is against ownership in the long run.
finding a niche and playing a game “Over the next 10 years, ownership
that doesn’t pit him directly against will become redundant,” he says.
the Olas, Athers and Hero Electrics Eighty-two percent of people in
of the world. While the others are India, he says, don’t own a private
still making premium scooters that vehicle. “Trust me, 82 percent of
need charging and are catering to them having access to a personal
people who have parking space and vehicle is not good for society,” he
probably also a car, Bounce is going says. A full stack electric model—from
after the masses. “We are making owning to renting to sharing—is the
for people who use two-wheelers future of mobility in India. Bounce,
for their daily commute,” he says. he says, is not only redefining
MEXY XAVIER

Mass play in EVs can’t happen at a mobility but is building a scooter


premium pricing. Bounce, Hallekere that India needs. “All of us will
underlines, will build a sturdy, high- bounce together,” he signs off.

NOVEMBER 19, 2021 • FORBES INDIA


EV SPECIAL

Electric Move
Former HSBC banker Sameer Aggarwal has been a prime
mover in financing electric rickshaws with RevFin. Will the
gambit pay off?

BY RAJIV SINGH

S
ameer Aggarwal’s tryst a lot to explore.” Towards the end
with ‘prime’ started of 2017, he came back to India.
early. He graduated from After a few months of
IIT Kharagpur—one brainstorming, Aggarwal bumped into
of the top engineering an electric vehicle (EV) manufacturer.
colleges—in 2006; his maiden job “It was serendipity,” he recalls. It
was with HSBC, and after a few was October, Delhi was gradually
years, the Delhi lad relocated to getting chocked due to the annual
London and continued to work with ritual of stubble burning by farmers
one of the world’s largest financial across Delhi-NCR, Haryana and
and banking organisations. His Punjab, and the air was already
almost-decade-long stint was dotted oppressive due to heavy vehicular
with prime roles such as managing emissions. “Why don’t you start
44 £20-billion portfolio comprising financing electric three-wheelers?”
credit cards, personal loans and the visitor nudged Aggarwal, who
overdrafts, handling credit risk for was sitting in his one-room office
retail assets globally, and working in Central Delhi. “They cost around
across six continents in 15 countries. `1.5 lakh, and the headroom for
In 2015, he quit his job. Though growth is massive,” he underlined.
keen to start his own venture, The idea sounded electrifying.
Aggarwal wanted to check his appetite “It was good for the environment,”
for a startup life full of hustle. “I Aggarwal reasoned. “But was it good
wanted to check whether I am still business?” The former banker just
a corporate guy or do I have it in me needed one set of data to take the
to take a solo plunge,” he recalls. call. Back then, there were around 20
The second innings started on a lakh electric three-wheelers on road
‘subprime’ note. Aggarwal joined in India. What was glaringly missing,
London-based subprime lending though, was just one thing: Organised
startup Oakam. As head of risk and
analytics for two years, he gained
rich insights into the financial
“YOU CAN APPLY
lives of the underbanked, the ones FOR A LOAN AND
without any credit history and the DRIVE OUT WITH AN
ones having a broken track record ELECTRIC RICKSHAW lending player. Aggarwal decided
of repayments. “From prime I to be a prime mover, and started
moved into subprime, and it was an
IN JUST 10 MINUTES. RevFin, a digital financing platform
enriching experience,” he recounts. THAT’S ELECTRIFYING for electric three-wheelers in 2018.
The stint also prepared him to start SPEED.” The beginning was slow: One
his entrepreneurial journey. “It was loan a day. But after six months, the
clear that I wanted to do something SAM E E R AGGARWAL , business gathered pace: Three loans a
in the financial segment,” he says. FOUNDER, REVFIN day. RevFin quickly spread across 15
“But I didn’t know what. There was states and Uttar Pradesh, Bihar, West

FORBES INDIA • NOVEMBER 19, 2021


REVFIN

Sameer
Aggarwal
has financed
over 3,000 EVs
since 2018

45

Bengal, Uttarakhand and Jharkhand Ruchirans Jaipuria of Jaipuria group per month,” says Aggarwal, adding
emerged as its top markets. “Before and Rishi Kajaria of Kajaria Ceramics. that the startup has financed over
March 2020, we were doing 10 loans A year-and-a-half post the national 3,000 EVs so far, and claims to have
a day,” recalls Aggarwal, who raised lockdown, the business is galloping at a gross NPA (non-performing assets)
$4 million (about `30 crore) in a pre- an electric pace. RevFin has a monthly at 2.5 percent. “Before the pandemic,
MADHU KAPPARATH

Series A round of funding in October disbursement run-rate of `3 crore, and there was not even a single case of
from a clutch of backers, including is on track to take it to `15 crore per default,” he informs. Though some
Redcliffe founder Dheeraj Jain, month by March next year. “By March of the borrowers—mostly daily wage
LetsVenture Angel Fund, Anuraag and 2023, we plan to disburse `100 crore earners—missed their EMIs due to

NOVEMBER 19, 2021 • FORBES INDIA


REVFIN
EV SPECIAL

zero work during the lockdown, others Name & Game


managed to exhibit fiscal discipline. It has its own NBFC;
finances loans for
Backers of RevFin are elated electric three-wheelers Has a monthly
in semi-urban, Tier III disbursement
with the performance. “They have and beyond run rate of
`3 crore Plans to take
quickly built a financing network in it to `15 crore/
over 100 small towns with near-zero month by March
2022 and `100
customer acquisition cost,” claims crore/month by
RevFin was March 2023
Dheeraj Jain, founder of Redcliffe started by
Life Diagnostics. Commercial EVs, Sameer
Aggarwal
he says, provide much better cost of in 2018
ownership to drivers compared to ICE Has financed
over 3,000 EVs
(internal combustion engine)-based Backers include
so far; gross
Redcliffe Founder
vehicles using petrol and diesel. “Most Dheeraj Jain, NPAs are at 2.5
LetsVenture Angel percent
ecommerce companies too have made Fund, Anuraag and
commitment to switch their fleet Ruchirans Jaipuria
Present across 15 states;
of Jaipuria group Raised $4 million
to electric,” Jain says, adding that a and Rishi Kajaria of (`30 crore) in
top markets include Uttar
Kajaria Ceramics Pradesh, Bihar, West Bengal,
combination of better economics and Pre-Series A in Uttarakhand and Jharkhand
October 2021
sustainability makes a compelling case
for high EV adoption in the country.
India has over six million [60 see a huge opportunity there.” collaborating with OEMs (original
lakh] three-wheelers on road, and Can aggressive lending to a segment equipment manufacturers), dealers
the government plans to convert a which does not have any credit and point-of-sale finance, it will also
chunk of them into EVs. “Electric exposure turn out to be a potential deepen its footprint across 16 states.
mobility adoption is on the cusp of challenge for the startup? Aggarwal The new business opportunity comes
a revolution in India,” he says. reckons two factors have ensured that in ecommerce delivery business.
46 Aggarwal, though, wants to talk RevFin’s bets are hedged. First, all Aggarwal explains that as the
about a different kind of revolution loans are secured loans. The vehicles Swiggys and Amazons of the world
that RevFin is part of. “Over 90 are hypothecated to the startup. move into converting their fleet to
percent of our users are new to credit. Second is the element of pride and electric, RevFin has started partnering
They do not have any loan history,” shame. “For daily-wage earners, it is with fleet operators who manage
he says. Most of the customers, he a matter of pride to own a vehicle,” operations for ecommerce players.
explains, are daily-wage earners he says. They do not want to get rid This business model, he says, would
and owning an EV gives them an of it as it generates a decent source be more focussed on big cities rather
opportunity to make more money of income. And for defaulters, the than small towns, and will also include
than driving any other mode of shame element is when loan collectors electric two-wheelers and e-autos.
mobility. In the absence of any formal knock on your doors for recovery. “By October next year, about half
lending mechanism, most potential RevFin is also planning to add of our business will come from this
borrowers end up taking money more revenue engines. While it vertical,” he says, adding that over
from unorganised private lenders. will expand its core business of the next few years, ecommerce has
In January, Revfin received funding financing electric three-wheelers by the potential to become the main
from Shell Foundation in partnership source of revenue. RevFin, he claims,
with electric vehicle operator SmartE “A COMBINATION OF is clocking an annualised revenue
to accelerate adoption of electric run rate of `7 crore, and is targeting a
mobility solutions among the low-
BETTER ECONOMICS three-fold jump over the next fiscal.
income consumers from Tier II AND SUSTAINABILITY “Our next target is `25 crore, and then
cities of eastern Uttar Pradesh. MAKES A VERY `75 crore,” he says, adding that the
There is another reason why COMPELLING biggest challenge for the startup is to
India is primed to see electric stay focussed and stay aggressive.
CASE FOR HIGH
INFOGRAPHIC: SAMEER PAWAR

rickshaws across the country over What Aggarwal should remember,


the next few years. “Still in a lot of EV ADOPTION.” though, is that displaying too much
small towns, there is no concept aggression in lending business—
of last-mile passenger mobility,” D H E E R A J JAI N , whether prime or subprime—
Aggarwal says. “Electric rickshaws FOUNDER, REDCLIFFE LIFE DIAGNOSTICS carries with it an inherent
are the answers, and that’s why we warning: Shock and awe.

FORBES INDIA • NOVEMBER 19, 2021


EV SPECIAL

Subscribe & Drive


How Myles Zero is driving wider adoption of electric cars by playing
the subscription card. Can it click?
BY RAJIV SINGH

T
he toss-up between hassle-free car ownership—with a of ownership, she says, takes care of
‘electric’ and ‘shock’ was minimum subscription period of 12 three primary concerns of users.
a no-brainer for Ritesh months for a new car—made ample First is the high total cost of
Dhingra. For the CEO sense. “Subscription helps you enjoy ownership. Second is an uncertainty
of Cossmic Products, the latest technology without the on the residual value of EVs. And the
a manufacturer of personal care risk of owning a car,” he says. third is a wariness around battery life
products, two dominant reasons for Cut to Delhi. Sakshi Vij too is and charging. “Subscription smoothly
driving home an electric car this excited. And she has all the reasons tackles all such issues,” she says.
year were simple. First, the running to be so. “EVs form 40 percent of The most compelling proposition is
costs of petrol and diesel vehicles vehicles on Myles Zero, which has that suddenly a `40 lakh car comes
were fast turning out to be a shocking 2,000 cars on its platform,” says the down to `40,000 per month, she
experience. Equally disturbing was founder of Myles, started in 2013. says. “You don’t have to think about
the devastating impact of fossil fuels Adoption for EVs on subscription, fuel and fuelling it,” she adds.
on the environment. Mumbai-based she underlines, will be far quicker For Myles Zero, interestingly, the
Dhingra, who had owned multiple than internal combustion engine first set of electric users happened
48 cars in the past, such as MG Hector (ICE) vehicles. “I think subscription to be senior citizens. What, though,
and Hyundai Creta, subscribed will melt ICE,” she smiles. made them take the bait was a
to an electric car from MG Motor Unlike electric two-wheelers, bunch of factors such as high
from Myles, an online car rental where consumers have a wide range comfort, zero maintenance and less
platform that rolled out electric of options and price points as low travel. The subscription, however,
vehicles (EVs) in its subscription as `50,000, electric cars are still gathered pace over the last year as
plan ‘Myles Zero’ last year. prohibitively priced. And it’s likely entrepreneurs, including startup
Dhingra reckons he made an to remain so in the future. So the founders, started jumping in large
electrifying choice. While the EV only way in which such cars can find numbers on the bandwagon.
carried a tag of over `25 lakh, the a wider appeal is via subscription, Back in Mumbai, Atul Yadav, a
businessman settled for a monthly which trumps leasing on a couple of steel trader, bought a Tata EV on
payment of around `59,000 and drove counts, especially the biggest one— subscription. For the 35-year-old,
the car home. There was no down long lock-in periods. Vij explains though, the intent was different.
payment, zero maintenance cost, why electric car subscription is set to “Silent vehicles make a loud
and insurance too was covered. The take off in India. Such a flexible form statement,” he laughs. The trigger to
try an EV was FOMO (fear of missing
out). Driving an electric car, he
Name & Game explains, is the coolest thing around
Myles is present across 21 cities Launched last year, Myles Zero the world. “And it doesn’t make sense
and has over 2 lakh users offers car subscriptions
to buy,” he adds. The reason is not
the cost, but apprehensions. “It’s a
EV forms 40
percent of new technology and I don’t know
subscriptions on
Myles Zero platform how it will turn out to be,” he says.
INFOGRAPHIC: SAMEER PAWAR

Better to hedge bets than display a


Started in 2013 Company has tied false sense of bravado, he smiles.
by Sakshi Vij,
Myles offers car
up with OEMs Vij, for her part, reckons that
such as Toyota,
rental services Maruti Suzuki, and the transition to electric would be
Pegs around 30 percent of the EV sales in India MG Motors
to happen through subscription over the next gradual and not sudden. “It’s quite
two years
unlike 3G to 4G or now 5G,” she says.

FORBES INDIA • NOVEMBER 19, 2021


MYLES ZERO

49

The difference is simple. In mobile continued to clock high numbers: with Maruti Suzuki, Toyota, and MG,
technology, the device remained 16,641. An uptick in car subscription and is in talks with at least five more
the same. In cars—which carry a is clearly the answer if India wants to OEMs. In fact, a few OEMs want to
much bigger ticket size—it’s not. see more electric cars on the roads. explore the option of making electric
People will also need time to make a Vij is aggressively trying to do cars and putting them on subscription
switch from ICE to EV. Habits don’t her bit by adding more heft to Myles only. “They just want to ensure that
change overnight. Another factor Zero. The platform has partnered the initial cost of ownership and
inhibiting wider adoption is limited other hesitancies melt,” she says,
choice in EVs. Original equipment adding that though the transition
manufacturers (OEMs), she lets on, “YOU DECIDE THE to EV would be gradual, the pace
must come with more options. AMOUNT YOU WANT would not be slow by any means.
Customer hesitancy is reflected in TO SPEND EVERY “Over the next three years, there
the sales numbers. Out of the 34,316 should be a significant growth in the
units of EVs sold in September, only
MONTH, AND WE EV segment,” she says, adding that
1,221 were cars. While Tata Motors WILL FIND THE RIGHT Myles Zero is also working on adding
and MG Motors accounted for 98 EV FOR YOU.” electric two-wheelers on its platform.
MADHU KAPPARATH

percent of registrations in the month, India is slowly, but surely, getting


the share of the former jumped from SAK S H I VIJ, charged up, and Myles Zero is
58 percent in August to 72 percent. FOUNDER, MYLES ensuring that electric cars get more
Meanwhile, two-wheeler EVs affordable and democratised.

NOVEMBER 19, 2021 • FORBES INDIA


In Focus

50

As part of the Save Aarey protests, Warli adivasis from 27 hamlets in Aarey Milk Colony protested outside the dairy office on May 28, 2019,
against plans to resettle them in rehabilitation buildings to make way for various development projects

Women Rise Against


Climate Change
An important goal of the UN climate summit in Glasgow is to curtail deforestation.
SATYABRATA TRIPATHY / HINDUSTAN TIMES VIA GETTY IMAGE

In India, including at the ‘Save Aarey’ movement, women have been at the forefront
of resisting threats to biodiversity in the name of infrastructure projects
By SUMAIRA ABDULALI

R
afia Abdulali’s support protected areas in the world”, the protection from a highway in 1975
of her husband 104-sq km Sanjay Gandhi National would have been impossible without
Humayun Abdulali— Park (SGNP) locatated in the heart her: Rafia always accompanied him
my father-in-law—was of Mumbai. His sustained interest on his Sunday birdwatching jaunts.
crucial to his being over many decades since the 1960s She was in charge of the tea. As an
“single-handedly responsible for to craft SGNP, to document its honorary wildlife warden tasked
crafting one of the most unique birds and to ensure its long-term with bringing wildlife poachers to

FORBES INDIA • NOVEMBER 19, 2021


ENVIRONMENT

justice, frequent visits to the police species who live alongside traditional Metro Rail Corporation Limited
station and magistrates’ courts forest dwellers of the Warli Adivasi (MMRCL) chief, emphasised the
were part of their regular beat. Tribe, 2,298 trees were marked for valuable role the metro would play
Today, the role of women defenders cutting. The car shed for Metro-3, in reducing pollution. “The trees
of the environment is recognised as which runs from South Mumbai to cut make way for public transport
vital and goes far beyond serving tea or Aarey, required this tree-cutting and which is a long term and sustainable
providing support to men. Phumzile was bitterly opposed by thousands solution for pollution,” she tweeted.
Mlambo-Ngcuka, under-secretary of people, including many women. However, since forests are
general of the United Nations (UN) At a recent site visit, Amrita important carbon sinks, absorbing
and executive director of UN Women, Bhattacharjee, a prominent voice of more carbon than they release, and
said on World Environment Day [June ‘Save Aarey’, pointed to a high fence since concrete is one of the largest
5], “Women and girls must be at the that obscured from sight the place carbon emitters, concretisation
heart of the fight for climate justice.” where, in 2019, thousands of trees of the forest may not be a holistic
SGNP, the world’s most visited were cut overnight amidst intense solution to reduce air pollution.
national park, is home to two lakes, conflict. She explained, “We do Research by Shweta Wagh,
Tansa and Vihar, which supply not want the car shed to be within associate professor, Kamla Raheja
drinking water to Mumbai, and Aarey and destroy its biodiversity.” College, also highlights that “Aarey
the 2,400-year-old Kanheri caves. In the eye of a storm after the tree- is an important catchment area of
Indigenous wildlife, including cutting incident, Ashwini Bhide, the the Mithi River, which originates in
254 species of birds, 40 species of Indian Administrative Service (IAS) SGNP and flows through Mumbai”.
mammals, 78 species of reptiles and officer who was then the Mumbai Saving Aarey helps save Mumbai from
amphibians, 150 species increasingly recurrent floods
of butterflies and over a and other environmental
staggering 1,300 species of catastrophes. These
plants, thrive within it. realisations have served to
In recent years, as threats strengthen the collective 51
to SGNP’s buffer area—the resolve to fight to preserve
12 sq km-Aarey Milk Colony Aarey’s biodiversity.
and the Powai lake beyond The existential threat
Aarey—have intensified, of climate change includes
numerous women have interconnected threats from
engaged with a multi- loss of biodiversity, land
faceted and prolonged degradation, and air and
struggle, becoming a force water pollution. ‘Making
to reckon with in the Peace with Nature’, the
‘Save Aarey’ movement. UN’s most comprehensive
In 2014, to ease congestion blueprint on climate change
in overcrowded suburban released this February,
railways, the Maharashtra emphasises that “it is
government, with funding essential that these problems
from the Japan International are tackled together”.
Cooperation Agency (JICA), In the six years since
began construction of multiple Bhattacharjee first became
metro-rail links between involved with the Save Aarey
parts of Mumbai that lack rail movement, she has filed
connectivity. Along metro litigations in the Bombay High
rail routes, potted palms and Court and Supreme Court,
the message, “Mumbai is faced successes and reversals,
upgrading”, were displayed. but has not given up.
However, in a 33-hectare Bhattacharjee has been
SUMAIRA ABDULALI

plot within Aarey, a biodiverse effective in creating grassroots


forest with 5 lakh trees where momentum, gaining diverse
Pramila (left) and Chaitali Bhoir outside their Aarey house, a brown support from hundreds of
leopards and poisonous mud hut decorated with Warli paintings. Every painting depicts
snakes are among the 290 their love for their home and the fear of its loss Warli forest-dwellers and

NOVEMBER 19, 2021 • FORBES INDIA


In Focus

young people. As a result of the Shiv Sena’s Rajya Sabha MP. painting Ganeshas on trees during
protests, the Maharashtra government The struggle to ‘Save Aarey’ has Ganpati and producing the ‘Chipko
announced in 2019 that it would been one of India’s most prominent Re’ song that channels the Chipko
shift the car shed away from Aarey. environmental battles and has brought (tree huggers) movement.
However, Bhattacharjee laments that together young and old people, men, Warli women like Vanita Thakre,
despite waiting for two years, the women, housewives, tree lovers, who carries prominent claw-marks
car shed area remains barricaded. students, researchers and activists. on both elbows from a leopard
“I will continue my struggle to save Writers, designers, illustrators, artists, attack on her, even invited urban
Aarey until we succeed,” she says. all have contributed to making ‘Save residents to experience tribal meals
She even stayed up all night to Aarey’ a true citizens’ movement. and the forest for themselves.
support youngsters who protested In 2020, while Covid-19 lockdown Bhide tweeted in September
tree cutting on a Friday night after made on-ground activism impossible, 2019, “Early commissioning of a
the Bombay High Court dismissed the young people went online to safer, faster, more comfortable
a petition (filed by another activist) communicate their message through and environmentally more
to stay deforestation. Hundreds of social media where Instagram posts sustainable #PublicTransport for
people were unexpectedly herded into from ‘Youth for Aarey’ thanked #Mumbai is need of the hour.”
police vans and detained at the police Warli women, “The true guardians Environmental hazards contribute
station, 29 of whom were arrested and and protectors of #AareyForest.” singly and collectively to the climate
jailed. “I attended court hearings until An early initiative of the motley emergency. They are irretrievably
orders for exemption from mandatory new group to Save Aarey in 2015 intertwined. Neither forests nor
air pollution mitigation can be
at the cost of the other. While
“We do not want the car Mumbai needs public transport, it
shed to be within Aarey also needs Aarey’s biodiversity.
and destroy its biodiversity. Alternatively, less environmentally
52 I will continue to save damaging sites are available for the
car shed. People and the environment,
Aarey until we succeed.” however, continue to suffer: From
AMRITA BHATTACHARJEE,
deforestation and concretisation in the
SAVE AAREY ACTIVIST midst of felt effects of climate change;
from the threat of eviction from homes
and loss of livelihood; from non-
completion of the metro even after
hundreds of crores have been spent.
quarterly appearance before the police was the ‘Aarey Mahotsav’, which Meanwhile, the most promising
station were passed,” Bhattacharjee consisted of a tree walk, music alternative space at Kanjurmarg is
says. Cases against all arrested and art to create awareness about enmeshed in a prolonged court battle
people have now been withdrawn. Aarey and to encourage people to determine ownership between
Pramila and Chaitali Bhoir, a to visit and see for themselves. the state and central governments,
Warli mother and daughter-in- Surjit Kaur, 72, who loves while previously short-listed,
law, were among those arrested for running, organised the first ‘Run technically feasible sites at Kalina,
protesting plans that would mean loss for Aarey’. “My generation has Cuffe Parade and BKC have not
of the forest they have considered ruined the environment for our been reconsidered recently.
home. Pramila kept smiling as she children, but at least we can now The Save Aarey movement has
spoke of the two nights she spent help in preserving what remains spilled over to its neighbouring area,
in jail, “This was a first for me!” for our grandchildren,” she says. Powai Lake, an artificial wetland
Prominent among those who were As the movement continued beside Aarey and connected to Tulsi
arrested were numerous urban and to gain traction, tree-lover Renee and Vihar lakes within the SGNP. On
young people, many of them women, Vyas held tree walks and the group a site visit, I observed stones being
who have throughout been a driving acknowledged trees as family laid across a narrow dirt trail in dense
SUMAIRA ABDULALI

force of the Save Aarey campaign. members when they tied rakhis undergrowth bordering the lake for
Even political leaders were detained, to them on Raksha Bandhan. a new ‘bicycle track’. With a width of
including former mayor Shubha They invoked protection of Lord 6-8 metres, the new road is certainly
Raul and Priyanka Chaturvedi, Ganesha, with artist Aparna Bangia wide enough to be motorable.

FORBES INDIA • NOVEMBER 19, 2021


ENVIRONMENT

Walking ahead of the construction, and their fear of its loss was evident. which biodiversity and trees within
a brown cobra slithered past. I caught The central panel on their main SGNP would be destroyed, “mitigation
a glimpse of a golden oriole above. door depicted the metro line; cars; a measures” are being considered.
Among its diverse biodiversity, this chimney spewing smoke. Trees were As they did every weekend,
beautiful spot is an important breeding cut down, their trunks lay on the my parents-in-law, ornithologist
site of the Schedule 1 protected ground. Above this dismal scene was a Humayun Abdulali and wife Rafia,
species, the marsh crocodile. group of Warli people holding up the were birdwatching at the SGNP one
Protests against the ‘bicycle track Earth, animals and birds clustering Sunday over 20 years ago. On the
under rapid construction’ were around a spreading tree on its top. verge of the deserted road, a battered
held by Powai residents, including Pramila pointed to an older, thermos containing hot, sweet
Pamela Cheema, ward coordinator happier scene. I turned and saw a tea lay on the bonnet of their car.
of NGO Agni, and others. Even tree alive with frolicking monkeys. The binoculars around their necks
bicycle clubs and cyclists opposed A leopard sauntered by underneath were raised upwards, focussed on a
the track, spurring the government while another one climbed up its hornbill in flight. When Humayun
to set up an expert committee trunk. People carried baskets on collapsed suddenly after miscreants
to study environmental impacts. their heads. They stood atop a appeared from the undergrowth and
Unfortunately, it was too late to cobra and swung high up in the threw a stone which hit him on the
prevent its hasty construction. branches of a tree. “We paint what head, his wife, a frail woman under
An important goal of COP26 [or
the 26th Conference of Parties to
the UN Framework Convention
on Climate Change], which began
on October 31 in Glasgow, UK, is
to “curtail deforestation”. In the
name of public transport, bicycling,
and prevention of pollution, 53
irreplaceable biodiversity continues
to be destroyed around SGNP.
Bhattacharjee first moved near
Aarey in 2001 and was devastated
to realise it would be destroyed by
the metro car shed in 2015. “I could
not bear to know that this beautiful
forest will be chopped down for an
infrastructure project even though A new bicycle track under construction near Powai Lake has faced stiff opposition from
there are less ecologically damaging environmentalists. With a width of 6-8 metres, it is wide enough to be a motorable road
land options available,” she says.
While women of Reini, our life is. For generations, we five-feet tall, stood up bravely and
Uttarakhand, who first hugged their have lived alongside leopards and threw little stones in retaliation.
trees decades ago to save them from snakes, and consider them part It is 20 years since Humayun died
cutting and initiated the Chipko of our community. It is this new after prolonged complications of a
Movement, remain inspirational, the concretisation that we fear,” she says. stroke following the attack on him
importance of mainstreaming gender Returning after I met the Bhoirs within SGNP. He would be delighted
in formulation of climate strategies is at the Warli village in Aarey, I saw a to know that women, young people,
recent. It is reflected in an agenda item hoarding for super-luxury housing. Warli adivasis, and so many people
of the COP26, ‘Gender and Climate In a lush forest with children across so many different interests,
Change’, which calls for sensitive and animals, it was headlined: professions, and life situations still
planning “integrating a gender “Why live in a concrete jungle work to make his life’s mission on
perspective into their processes”. when you can live in a forest?” this Earth worthwhile. They protect
Within Aarey, I watched as Pramila The next day, I read in my the irreplaceable biodiversity of our
SUMAIRA ABDULALI

and Chaitali Bhoir stood in front newspaper about a new 4.5-km city-forest today. Thanks to them,
of their home, a brown mud hut highway planned through SGNP. Humayun ’s legacy will endure.
decorated with Warli paintings. On Similar to the one my father-in-law ● SUMAIRA ABDULALI IS THE CONVENOR
every painting, love for their home successfully opposed in 1975, for OF AWAAZ FOUNDATION

NOVEMBER 19, 2021 • FORBES INDIA


Cross Border

GUERIN BLASK FOR FORBES

54 FTX co-founder
Sam Bankman-Fried
built a $22.5 billion
fortune before his 30th
birthday by profiting
off the cryptocurrency
frenzy—but he’s not a
true believer. He just
wants his wealth to
survive long enough to
give it all away

THE
CROESUS
OF CRYPTO
By STEVEN EHRLICH AND CHASE PETERSON-WITHORN

FORBES INDIA • NOVEMBER 19, 2021


SAM BANKMAN-FRIED

I
t’s a hazy late-summer yet to buy a single bitcoin. Now, five to survive increasing government
evening when Sam Bankman- months shy of his 30th birthday, he attention and outflank an army of
Fried drifts into Electric debuts on this year’s Forbes 400 at No. competitors vying for the business
Lemon, a “clean, conscious” 32, with a net worth of $22.5 billion. of more than 220 million traders
eatery on the 24th floor Save for Mark Zuckerberg, no one worldwide—all while braving the
of the five-star Equinox Hotel in in history has ever gotten so rich so boom-and-bust crypto cycles that
Manhattan’s Hudson Yards complex. young. The irony? Bankman-Fried is can spawn great fortunes at historic
The 29-year-old cryptocurrency no crypto evangelist. He’s barely even speeds yet level them just as quickly.
billionaire has jetted in from Hong a believer. He’s a mercenary, dedicated “He’s a phenom,” says Kevin
Kong in part to co-host this private to making as much money as possible O’Leary, star of ABC’s Shark Tank,
party but nonetheless tries to slink to (he doesn’t really care how) solely who recently invested in FTX and is
the corner of the room unnoticed. so he can give it away (he doesn’t a paid spokesperson. “He’s achieved
His standard attire—black hoodie, really know to whom, or when). a lot so far, and he has the respect
gray khaki shorts, beat-up New Steve Jobs obsessed over his of a lot of investors—I’m one of
Balances—might be camouflage on sleek and simple products. Elon them—but his job is just beginning.”
the streets below, but in this sea of Musk claims he’s in business to

T
cufflinks and cocktail dresses he save humanity. Not Bankman-Fried, he son of two Stanford law
stands out even more than 6-foot-9 whose philosophy of “earning to professors, Sam Bankman-
Obi Toppin, the New York Knicks give” drove him into the crypto Fried grew up reading Harry
power forward who’s mingling with gold rush, first as a trader, then as Potter, watching the San Francisco
the crowd. It doesn’t take long before the creator of an exchange, simply Giants and listening to his parents talk
Bankman-Fried is mobbed: Can I because he knew he could get rich. politics with West Coast academics.
pitch you something? What do you Asked if he would abandon crypto After graduating from a small private
think about the latest crypto crash? if he thought he could pile up more Bay Area high school that, he says,
How about a photo for Instagram? money doing something else—say, “would have been really great if I were
It’s all part of the job for the richest trading orange juice futures—he more hippie-ish and liked science 55
twenty-something in the world. doesn’t even pause: “I would, yeah.” less”, he enrolled at MIT, where
Bankman-Fried’s cryptocurrency At the moment, Bankman-Fried’s he “half-assed” his way through a
exchange, FTX, which enables traders
to buy and sell digital assets such as
bitcoin and Ethereum, raised $900 Save for Mark Zuckerberg, no one in history
million from the likes of Coinbase has ever gotten so rich so young. The irony?
Ventures and SoftBank in July at an Bankman-Fried’s not a crypto evangelist—
$18 billion valuation. It handles
some 10 percent of the $3.4 trillion
he’s barely even a believer. He’s a mercenary
face value of derivatives (mostly
futures and options) traded by crypto
investors each month. FTX pockets
0.02 percent of each of those trades on “effective altruism”, the utilitarian- physics degree, spending more time
average, good for around $750 million inflected notion of doing the most playing video games Starcraft and
in nearly risk-free revenue—and $350 good possible, is almost entirely League of Legends than studying. He
million in profit—over the last 12 theoretical. So far, he has given away figured he might become a physics
months. Separately, his trading firm, just $25 million, about 0.1 percent professor. But he was fundamentally
Alameda Research, booked $1 billion of his fortune, placing him among more interested in ethics and morality.
in profit last year making well-timed the least charitable members of “There’s a chicken tortured for five
trades of its own. Lately, Bankman- The Forbes 400. He’s betting that weeks on a factory farm, and you
Fried has been hitting the TV circuit he’ll eventually be able to multiply spend half an hour eating it,” says
to opine on bitcoin prices, regulations his giving by a factor of at least 900 Bankman-Fried, who is a vegan.
and the future of digital assets. by continuing to ride the crypto “That was hard for me to justify.”
“It’s a really weird, awkward in- wave instead of cashing out now. He read deeply in utilitarian
between time for the industry,” he “My goal is to have impact,” he says. philosophy, finding himself
says. “There’s just a lot of uncertainty But to get there, Bankman-Fried, who especially attracted to effective
in half the countries in the world.” moved to Hong Kong in 2018 and to altruism, a Silicon Valley–esque spin
Four years ago, Bankman-Fried had the Bahamas in September, will have on philanthropy championed by

NOVEMBER 19, 2021 • FORBES INDIA


Cross Border

Young Bucks
Worth $22.5 billion, Sam Bankman-Fried is the richest self-made newcomer in Forbes 400 history.
And at 29, he’s one of the youngest. Here’s how he stacks up against the competition

Sam Bankman-Fried
FIRST JOINED THE FORBES 400: Crossed the $22.5 billion mark: Age 29 Current age & net worth: 29 • $22.5 bin
2021 • Age 29 (worth $22.5 bln)

Mark Zuckerberg
2008 • Age 24 Age 29 37 • $134.5 bln
(worth $1.9 bln)

Sergey Brin
2004 • Age 31 Age 39 48 • $118.5 bln
(worth $5.7 bln)

Bill Gates
1986 • Age 30 Age 41 65 • $134 bln
(worth $800 mln)

Michael Dell
1991 • Age 26 Age 52 56 • $50.1 bln
(worth $600 mln)

$500 MLN $1 BLN $5 BLN $10 BLN $22.5 BLN $50 BLN $100 BLN $200 BLN

Net worths when joining The Forbes 400 have been adjusted for inflation.

Princeton philosopher Peter Singer in exchange for bitcoin, for example, from friends and family. He set
56 and favoured by folks like Facebook or when Mt. Gox, then the world’s up shop in a Berkeley, California,
co-founder Dustin Moskovitz. The primary crypto exchange, collapsed Airbnb with a handful of recent
basic idea: Use evidence and reason in 2014 after losing 850,000 bitcoins, college grads and began working the
to do the absolute most good possible. worth about $460 million at the arbitrage trade, hard. Sometimes
Typically, people give to trendy time. But towards the end of 2017, his entire staff would have to stop
causes or those that have affected when bitcoin was charging through work to swarm foreign-exchange
them personally. An effective altruist its first mainstream bull run, leaping websites because they couldn’t
looks to data to decide where and from $2,500 to nearly $20,000 a convert Japanese yen to dollars fast
when to donate to a cause, basing coin over just six months, he spied enough. At its peak, in January 2018,
the decision on impersonal goals like an opportunity. He noticed that the he says he was moving up to $25
saving the most lives, or creating the nascent market was not efficient: He million worth of bitcoin every day.
most income, per dollar donated. could buy bitcoin in the US and sell it But he soon grew frustrated
One of the most important variables, in Japan for up to 30 percent more. with the quality of the major crypto
obviously, is having a lot of money to “I got involved in crypto without exchanges. They were geared towards
give away to begin with. So Bankman- any idea what crypto was,” he making it easy for individuals to
Fried shelved the notion of becoming says. “It just seemed like there buy and sell a few bitcoins, but they
a professor and got to work trying was a lot of good trading to do.” were in no way equipped to handle
MARK, BILL, MICHAEL, SERGEY: AFP PHOTO; SAM: GETTY IMAGES

to amass a world-class fortune. In late-2017, he quit his job professional traders moving large sums
After graduating from MIT in and launched Alameda Research, at rapid speeds. Sensing his moment,
2014, he took a high-paying finance a quantitative trading firm, with he decided to start his own exchange.
gig, trading ETFs for quant firm about $1 million from savings and In 2019, he took some of the
Jane Street Capital, and funnelled
a chunk of his six-figure salary Towards end-2017, when bitcoin was charging
into philanthropic causes.
He paid little attention to the
through its first mainstream bull run, leaping
rough-and-tumble early days of from $2,500 to $20,000 a coin in over six
crypto—when the FBI shut down the months, Bankman-Fried spied an opportunity
Silk Road illicit online marketplace in
2013 for selling all sorts of contraband

FORBES INDIA • NOVEMBER 19, 2021


SAM BANKMAN-FRIED

ANTHONY KWAN / BLOOMBERG VIA GETTY IMAGES

profits from Alameda and $8


million raised from a few smaller
VC firms and launched FTX. He
quickly sold a slice to Binance, the
world’s biggest crypto exchange by
volume, for about $70 million.
At first it was slow going. A dozen
employees toiled from standing desks
in a Hong Kong WeWork, trying to
lure traders to their new exchange.
He soon found a niche catering to
more sophisticated investors looking
to trade derivatives—things like
bitcoin options or Ethereum futures.
Many derivatives traders have little
to no ideological conviction about
crypto. Like Bankman-Fried, they
simply want to make money.
As a result, they tend to make
substantially more trades, and for
higher amounts, than the average
retail investor. That leads to more fees
for FTX, which takes a cut of between Much of Bankman-Fried’s profits have gone straight to one of his biggest competitors. In
late 2019, Binance—the crypto exchange run by billionaire Changpeng Zhao, known as “CZ”
0.005 percent and 0.07 percent of (above)—pumped about $70 million into FTX. In July, Bankman-Fried bought out CZ’s stake for
each transaction. FTX is also one $2.3 billion. No wonder they’re “still friends”, as CZ told Forbes at the time
of the few exchanges that feature 57
tokenised versions of traditional makes it the fourth-largest derivatives round, which pushed its valuation to
stocks—offering, for instance, a exchange, behind only Bybit ($12.5 $18 billion. FTX is now worth more
crypto token that represents a share billion), OKEx ($15.5 billion) and than Carlyle Group or Nippon Steel.
of Apple. Since the business has industry leader Binance ($61.5 billion). It was founded just 29 months ago.
almost no overhead, its profit margins A year ago, it was doing just $1 billion

F
are high: Around 50 percent. in trades each day across 200,000 or all his early success, there’s
Bankman-Fried didn’t have users. As Bankman-Fried’s user base one way Bankman-Fried shows
the proper licences to operate in has ballooned to 2 million, he has his age: Among America’s 50
America’s highly-regulated derivatives raced to scale up his servers and beef richest people, he’s remarkably cash-
markets. So he based the business in up customer service and compliance. poor. Forget Swiss bank accounts or
Hong Kong, partly because he had “He can, through the force of a well-balanced portfolio of stocks
just attended a bitcoin conference in his character, move engineering and bonds. Virtually all his wealth
nearby Macau. At the start, that helped timelines up by unbelievable amounts is tied up in his ownership of about
him win over clients in Asia, a hotbed of time,” says Anatoly Yakovenko, the half of FTX and more than $11 billion
of crypto trading. But digital nomads founder of Solana, a cryptocurrency worth of FTX’s publicly traded FTT
grow few roots. Towards the end of with a $43 billion market cap. tokens—which can be used to make
September, he announced (via Twitter, Bankman-Fried’s nimbleness and payments or for trading discounts
naturally) that he plans to move the speed of execution has attracted on the FTX exchange, akin to a gift
headquarters of his 150-person outfit plenty of investor attention. In card or store credit. He also holds a
to the Bahamas to take advantage January 2020, crypto-focussed few billion dollars’ worth of other
of clearer crypto regulations and venture capital firms including cryptocurrencies he’s backing.
less-stringent Covid-19 travel Pantera Capital and Exnetwork It’s no surprise, then, that he has
restrictions. (His smaller American Capital pumped $40 million into the done a lot more earning than giving
exchange is based in Chicago.) business at a $1.2 billion valuation, so far. His $25 million in lifetime
In just two years of catering to the according to PitchBook. By this July, donations, directed towards a
more-sophisticated trader, FTX has seemingly every blue-chip VC in the smattering of causes, including voter
gotten huge. Its $11.5 billion average world wanted a piece of FTX. He was registration, global poverty mitigation
daily derivatives-trading volume able to raise that monster $900 million and artificial intelligence safety, is the

NOVEMBER 19, 2021 • FORBES INDIA


SAM BANKMAN-FRIED

Cross Border

rough mathematical equivalent of a two or three worse than the average He’s also pouring hundreds of
typical 29-year-old American stuffing company but not a factor of 20 or millions into mainstream marketing.
$15 into a Salvation Army bucket. 30.” He notes that FTX buys carbon He agreed to pay $210 million to stamp
“There’s a lot of work to be done,” credits to offset its consumption and the FTX brand on leading esports
he admits, saying major giving is “not a is investing $1 million into carbon league TSM in June, struck a $135
short-term goal. It’s a long-term one.” capture and storage initiatives. million deal to rename the Miami
At the moment, essentially none Perhaps his biggest challenge Heat’s arena in March and inked a
of his profits are going towards of all, though, is where he goes $17.5 million contract for the naming
philanthropy. Including a pledge of from here. Specifically, he needs rights to UC Berkeley’s football field
1 percent of its net fees, FTX and to find a way to maintain FTX’s in August. Plus he recently launched
its employees have earmarked $13 hypergrowth without running a $30 million ad campaign to promote
million for charity so far. But mostly afoul of government regulators. FTX through ambassadors such as
he’s plowing billions back into his Cryptocurrencies are outright Shark Tank’s O’Leary, NFL legend
businesses, including spending $2.3 banned or face draconian restrictions Tom Brady and NBA superstar Steph
billion in July to buy back Binance’s in countries including China, Bolivia Curry. All three have equity in FTX.
15 percent stake in FTX—doubling and Turkey. In the US, Congress has Bankman-Fried’s aim: To position
down on his bet that if he keeps already introduced at least 18 bills this his risk-taking two-year-old financial
building his wealth, he can make year that directly affect the industry. firm as something safe and mature.
a bigger charitable impact later. Brian Armstrong, the billionaire CEO If your company becomes part of
The trade-off between earning of Coinbase, recently denounced everyday discourse, it’s much harder
now and giving later has tormented the Securities and Exchange for politically-sensitive regulators
billionaires for ages. Warren Buffett
bickered with his late wife, Susan,
over whether they should let the Bankman-Fried has done a lot more earning
magic of compound interest grow than giving so far. His $25 million in lifetime
58 their fortune and then give it away, donations is mathematically equivalent to a
or donate their assets during their typical 29-year-old American stuffing $15
lifetimes. After all, money compounds,
but so do many of the world’s into a Salvation Army bucket
problems. In the end, Susan won.
In 2006, Buffett announced he was
beginning to give away nearly all
his wealth, to be spent right away. Commission during a spat over Lend, to shut you down. It’s a playbook
“I see little reason to delay giving a proposed crypto lending product. written by PokerStars during the
when so much good can be achieved Coinbase ended up dropping it. first great online gambling boom,
through supporting worthwhile Meanwhile, Bankman-Fried has which peaked around 2010, and
causes,” Chuck Feeney, the 90-year- been putting FTX’s $900 million later adopted by sports gaming
old co-founder of Duty Free Shoppers, cash infusion to work, hunting for outfits FanDuel and DraftKings.
who has given away his entire $8 acquisitions that will either expand He also wants to move beyond
billion fortune, said in 2019. his user base or give him licences crypto. Last year, he steered FTX
Another concern: Is making to operate in key jurisdictions. In into prediction markets, which let
money from crypto fundamentally August, FTX announced that it would traders bet on the outcome of real-
at odds with Bankman-Fried’s acquire LedgerX, a New York–based world events like the Super Bowl and
mission to do good? A year of crypto exchange that has already won presidential elections. He’s eyeing
mining, the process of solving permission from the US Commodity broader expansion, too: The hope is
arbitrary mathematical problems Futures Trading Commission to sell that one day customers will be able
to generate new coins, uses gobs of crypto derivatives. That means FTX to buy and sell everything from an
energy, enough to power Belgium. may soon be the first major crypto Ethereum call option to a share of
“Those concerns are real, but exchange to offer derivative products Microsoft or a mutual fund on FTX.
sometimes a little overblown. If you in America, ahead of Binance, “There’s a wide world out there,”
look at carbon produced per dollar Coinbase and Kraken. “They moved says the single biggest beneficiary of
of economic activity, crypto is not commendably rapidly to cut that the crypto boom. “We shouldn’t think
a huge outlier,” Bankman-Fried deal,” says Christopher Giancarlo, that crypto is going to be the most
claims. “It’s probably a factor of former chairman of the CFTC. fertile ground to work in forever.”

FORBES INDIA • NOVEMBER 19, 2021


CAPITOL INVESTOR

PHOTOGRAPH BY JAMEL TOPPIN FOR FORBES

CAPITOL
INVESTOR
On most of Wall Street, “government”
is a four-letter word. But private equity
billionaire Ramzi Musallam has turned
tragedy into a Forbes 400 fortune by
mastering the motivations of the largest
player in the global economy
By NATHAN VARDI AND HANK TUCKER

59

NOVEMBER 19, 2021 • FORBES INDIA


Cross Border

R
amzi Musallam blood—and a lawsuit—between no doubt about it, and being close
returned to his desk Musallam and McKeon’s family. to how the government thinks
after a quick trip to the But these manoeuvres laid the about those markets enables us to
bathroom on September foundation for a stunning Wall Street understand how we can best invest.”
10, 2012, to success. Nearly a decade later, Veritas The formula has worked. In
find his assistant visibly shaken. Capital’s assets have grown from January, Veritas was listed as the
She informed him that a call had $2 billion in 2012 to $36 billion private equity industry’s fourth-
come in about Musallam’s boss, today, and its funds have generated best-performing firm by the closely
Robert McKeon. He had just killed staggering net internal rates of return followed HEC–Dow Jones ranking
himself in his southern Connecticut of 31 percent. The funds have lost (see ‘Best in Buyouts’), ahead
mansion at the age of 58. money on only a single investment of high-flying firms like Thoma
Musallam jumped in his car and ($87 million on a solar panel company Bravo, Vista Equity Partners
raced the 40 miles from Midtown in New Mexico), and since Musallam and Clayton, Dubilier & Rice.
Manhattan to Darien, Connecticut. took over, Veritas has distributed Despite his ease navigating
He was close to McKeon and knew $12 billion to its investors. At 53, Washington and Wall Street,
his boss was struggling with his Musallam finds himself worth Musallam shuns publicity. He rarely
mental health. But Musallam never an estimated $4 billion, good speaks to the press. He is one of
expected McKeon would take his enough for a debut appearance a handful of financiers with top
own life. He was a force of nature. on this year’s Forbes 400. government security clearance.
Through sheer will, McKeon had Musallam produced this track “There are people in the private
worked himself up from the streets record by focusing on technology equity world who have a lot of
of the Bronx, where his father companies that operate in sectors visibility. That is not Ramzi. He is
was a Drake’s Cakes delivery man dominated by the United States’ understated but extremely effective,”
supporting seven children, to the federal government, particularly says David Solomon, CEO of
upper echelons of defense, health care and education. Goldman Sachs. “He has quietly built
60 finance. Musallam was in shock. America’s $6.8 trillion worth of an extremely valuable business being
“It was just so devastating,” annual spending and sweeping at the intersection of government-
Musallam says. “For as long as I regulatory power give it unparalleled regulated markets and technology,
had known him, we had worked sway in these markets. While many which is rare for private equity.”
together. It was tough. I had never buyout firms try to avoid investing

A
experienced anything like this.” in areas affected by government Palestinian Christian born
While McKeon’s American interference, Musallam’s strategy in Jerusalem, Ramzi’s
dream had soured into a nightmare, hinges on understanding what father, Samih Musallam,
Musallam’s was about to soar. He the most influential player in the landed in New York City in late
returned to the office to devise a
plan to stave off the collapse of
Veritas Capital, the private equity “There are people in the private equity world
firm McKeon had founded in 1992. who have a lot of visibility. That is not Ramzi.
Musallam had come onboard He is understated but extremely effective.”
in 1998 and was Veritas’ second-
highest-ranking executive. The
morning after the suicide, Musallam
began holding emergency meetings
with the company’s investors. global economy will do next. 1950, shortly after the first Arab-
McKeon’s death meant they “I and the firm maintain a very Israeli war in 1948. His first night at
suddenly had the right to tear up close proximity to government the YMCA, all his belongings were
their commitments to fund Veritas’ because government is at the stolen. He persevered, eventually
deals. Instead, Musallam persua- forefront of all the complexities earning a civil engineering degree
ded them to bet on him. He also and issues that confront us,” says from the University of Missouri
cut a deal with McKeon’s family Musallam, sitting in his Manhattan before settling—and prospering—in
that would transfer ownership of office, whose broad views of Central Effingham, Illinois. By the mid-
McKeon’s majority stake in Veritas, Park mark it as distinctly distant 1960s, the now successful Samih
mostly to Musallam. Years later, from Washington, DC. “These are returned to the Middle East; his
the hasty deal would produce bad government-influenced markets, second son, Ramzi, was born

FORBES INDIA • NOVEMBER 19, 2021


CAPITOL INVESTOR

in 1968 in Amman, Jordan. tired of funneling most of his unit’s helped convince McKeon to move
Samih Musallam worked for profits to Bruce Wasserstein. beyond his deal-by-deal approach
the US Army Corps of Engineers, At Veritas, McKeon owned and raise private equity funds from
moving his family constantly. a majority of the company and institutional investors that would lock
Ramzi’s formative years were raised money on a deal-by-deal up cash for years. That gave them
spent in emerging markets such basis from a network of CEOs, flexibility and helped the business
as Saudi Arabia and Tanzania. including Chevron’s George Keller grow. Second, Musallam figured
“We were literally in the middle and Ford’s Harold “Red” Poling. out that defense contractors would
of nowhere—there was nothing His only partner was Thomas be fertile buyout targets for funds
there, no village, nothing,” recalls Campbell, a fellow banker who had willing to deal with the idiosyncrasies
Musallam of his years in Africa. “We left Wasserstein Perella with him of government contracting. Starting
were homeschooled and learned to start Veritas and who McKeon with the purchase of PEI Electronics,
through correspondence. There was would shove out the door in 2007. a Huntsville, Alabama-based military
no iPad. We would do an assignment Musallam pushed McKeon equipment maker, Veritas cobbled
and my mom would mail it in.” in two new directions. First, he together what would become
Musallam says the experience was Integrated Defense Technologies,
an immersion course in navigating High Flier: At 38, Robert McKeon was a which it listed on the New York Stock
Wall Street wunderkind doing big deals at
relationships with people from Wasserstein Perella, such as a reported Exchange in 2002. Defense deals
different cultural backgrounds, $300 million buyout of makeup company would become Veritas’ bread and
Maybelline in 1990. He even contemplated
one that taught him sensitivity and running for governor of Connecticut. It would butter. When one looked particularly
resilience. His family was once held all come crashing down 20 years later when promising, McKeon would take a
he took his own life at 58
at gunpoint in Tanzania and shaken
down by bandits on a dirt road. “I
thought it was normal,” he says.
By the time Musallam was in
high school, his family returned to 61
the US and landed in Pine Brook,
New Jersey. He studied economics
at Colgate University and started
on Wall Street as a JPMorgan
investment banker in 1990 before
jumping two years later into private
equity at a boutique firm, Berkshire
Partners. He then headed to the
University of Chicago for business
school, where he talked himself into
a job with the investment operation
of Jay Pritzker, the billionaire who
built the Hyatt Hotels chain. When
he graduated in 1998, Musallam
headed to New York, where he
was hired by Robert McKeon.
Six years earlier, McKeon had
founded Veritas Capital after
leaving Wasserstein Perella & Co,
the pioneering investment bank
co-founded by Bruce Wasserstein
and immortalised in a 1989 Forbes
story, ‘Bid ’em Up Bruce’, which
described how the firm’s clients
were often coaxed into overpaying
for targets. McKeon had run
Wasserstein Perella’s successful
private equity arm and had grown
SHERRIE NICKOL-CNYB

NOVEMBER 19, 2021 • FORBES INDIA


Cross Border

cue from Bruce Wasserstein and the investors and the firm—he was insurance companies. Musallam was
grab more of the riches for himself. dealing with losing someone he certain that Veritas needed to go
He personally made $350 million was close to, and he never wavered, big on health care data—and after
just from DynCorp, a military even answering questions that were putting up $465 million, Veritas was
contractor that was sold in 2010. sometimes probing and personal,” able to acquire the group in a $1.3
McKeon’s death tripped Veritas’s says Veritas investor Claudia Baron, billion leveraged buyout, making
“key-person” provision, giving the who runs $6 billion of private equity it one of the firm’s largest bets.
firm’s investors the right to stop investments for Chicago-based Musallam renamed the Thomson
providing capital for new deals. Had asset manager PPM America. “I Reuters unit Truven Health
enough of those investors walked thought, if that is how he acts during Analytics and initiated $165 million
away, it would have destroyed the a stressful time, he’s going to have of new capital expenditures to help
firm. Musallam had six months to the same level of thoughtfulness transform the company from a
get through the key-person process and integrity in deal work.” mere data provider into a business
before the investor spigot turned off. that could help customers learn

F
“I don’t get stressed,” Musallam says. or years, Musallam was how to provide better care while
“I was very focussed because I obsessed with the digitisation reducing costs and waste. To speed
knew in my heart that we had of health records. He things along, Truven was paired
a tremendous opportunity.” was first turned on to the idea with a defense intelligence software
He traveled across America of a government–private sector company Veritas had purchased from
to meet with Veritas’ investors, partnership involving health care IT Lockheed Martin that had already
ultimately convincing every one through conversations with Kerry developed efficient algorithms
of them to stick with him and his Weems, who headed Medicare in to analyse petabytes of data.
team, partly by cutting Veritas’ George W Bush’s administration. “We make our companies
management fees. “There was no Musallam made a habit of staying collaborate,” Musallam says. “It’s not
real precedent for this,” Musallam
says. “We got 100 percent approval
62
from our investor base, which
McKeon’s death tripped Veritas’s “key-
nobody thought we could get.” person” provision, giving investors the right
At the same time, Musallam to walk away, destroying the firm. Musallam
had to persuade McKeon’s estate, had six months before the investor spigot
controlled by one of his brothers
and established for the benefit of his
would turn off.
four children, to transfer McKeon’s
Veritas ownership to him. Absent
Musallam’s efforts to get investor
buy-ins, the whole firm would close to people like Weems, who a nice thing to do, it’s a requirement.”
have collapsed, so his negotiating controlled one of the largest Musallam pivoted Truven
position with the family was strong. budgets in the US government. toward the public sector. It began
By January 2013, McKeon’s family Veritas would dip its toe into selling its services to government
agreed to transfer ownership of these waters in 2007 by buying its customers such as Medicare for the
Veritas in exchange for 10 percent first health care IT services firm, first time. In 2016 Truven sold to
of the proceeds of any future sale Vangent. It would sell the company IBM for $2.6 billion, making Veritas
of its management company and to General Dynamics four years 3.2 times its original investment.
the three general partnerships later for a $350 million profit. Veritas is the rare government-
associated with its existing funds. “Health care is a broken focussed buyout shop that does not
They also retained a reduced portion system,” Musallam says. “My hire prominent former politicians
of McKeon’s performance fees from fundamental belief is that or government officials. Instead,
existing Veritas funds and 5 percent technology can improve it.” Musallam prefers to tap into decades
of the performance fees for the next In 2012, Musallam approached of relationships. He spends a lot
two funds Veritas raised. It was a information giant Thomson Reuters of time sitting through briefings
complete victory for Musallam: The about buying the businesses it had in “sensitive compartmented
firm would remain in business with cobbled together to provide data information facilities” (SCIFs) set
him as its majority owner and CEO. on insurance claims and health up by the military, for which top
“He was not just dealing with care expenditures to hospitals and security clearances are required—

FORBES INDIA • NOVEMBER 19, 2021


CAPITOL INVESTOR

StandardAero quickly expanded


Best in Buyouts in Europe and Asia. Having
Private equity is a notoriously secretive business—which makes it hard developed a way to trim the time
for outsiders to assess which firms are outperforming. The best data required to repair jet engines, it
comes from Oliver Gottschalg, a professor at HEC Paris business school, was soon winning new government
who analysed 529 firms over a 10-year period.
contracts. In 2019, Musallam sold
RANK FIRM ASSETS PERFORMANCE SCORE StandardAero to Carlyle Group
for $5.3 billion, more than tripling
1 Francisco Partners
$25 bln 2.4 Veritas’ initial investment.
By 2019 Veritas was humming,
2 Genstar Capital Partners
$33 bln 1.79 with all five of its buyout funds
performing in the industry’s top
quartile, according to research firm
3 Vitruvian Partners
$12 bln 1.71 Preqin. Simultaneously, the great
bull market had outside investors
4 Veritas Capital
$36 bln 1.65 lining up to own stakes in Wall
Street’s most successful firms, and in
5 Waterland Private Equity Investments
$11 bln 1.57 2020, New York–based Dyal Capital
approached Musallam to buy a stake
in the business. In October 2020,
6 Thoma Bravo
$83 bln 1.48 Musallam agreed to sell 11.8 percent
of Veritas to Dyal for $725 million in
7 Hg Capital
$37 bln 1.48 cash, plus a $200 million sweetener
in the form of a loan to Veritas, which
8 Leonard Green & Partners
$50 bln 1.47 created a windfall for Musallam and
his Veritas partners, who pocketed 63
most of the proceeds. The deal
9 Clayton, Dubilier & Rice
$43 bln 1.29 valued Veritas at $6.2 billion, with
Musallam retaining a majority stake.
SOURCE HEC–Dow Jones
Unfortunately, the Dyal deal
upset Robert McKeon’s heirs. This
and mobile phones are banned. buyout. Veritas had BeyondTrust February, the family sued Musallam
“The US government is the boost its R&D spending by 44 for breach of contract, claiming the
largest single investor in technology, percent to bolster its products, $200 million loan was designed to
bar none, by multiples of what the which stop both rogue employees cheat them out of their right to 10
entire venture capital community and external bad guys from hacking percent of the proceeds of any sale of
invests—dozens of different federal in. BeyondTrust’s revenue swelled, the firm, some $20 million. In court,
agencies investing directly into growing 20 percent a year, and in Musallam claimed he stayed true to
companies,” Musallam says. “A lot 2018 Veritas sold it for $755 million, the contract. “A loan is not a sale,” he
of the businesses that we’re very making 3.8 times what it put in. stated. In September, the New York
familiar with have gotten their Musallam has kept one foot firmly State Supreme Court agreed with
start through government-funded in the defense arena. In 2015 Veritas, Musallam and tossed out the case.
customer R&D programmes. together with some co-investors, put While dealing with McKeon’s
Google, Apple, a lot of what is down $845 million to buy flailing family, Musallam worked from
on your iPhone. Tesla is another aerospace repair company Standard- a desk near a large picture of his
example, the space companies— Aero from Dubai Aerospace in a $2.1 father, Samih, who died a decade ago.
built through collaboration in some billion deal. Musallam had just raised It’s a reminder that the American
form with the government.” $1.9 billion for Veritas’ first new dream is alive and well—but also
The burgeoning field of fund under his watch and wagered that great happiness requires
cybersecurity is another focus for a big chunk of it on the Scottsdale, more than just great wealth.
Veritas. In 2014, Musallam bought Arizona, company. (Musallam knew “He did what you hear and
a busted security startup called aerospace well given that Veritas had read about—he took the boat to
BeyondTrust, putting up $145 formerly owned Vertex Aerospace, New York,” Musallam says. “He’s
million of equity in a $310 million a StandardAero competitor.) overlooking and watching me.”

NOVEMBER 19, 2021 • FORBES INDIA


In Focus

House of Brands
Content, creators and commerce: Glance, an InMobi group company, wants to lead
India’s next big online opportunity by executing a long-term live commerce strategy
By HARICHANDAN ARAKALI

R
emember the old
teleshopping channels
on your cable
television? The mobile
internet version of
that will happen on your phone’s
locked screen—at least that is what
Glance is betting on, given that it is
the biggest provider of locked-screen
content in some seven markets in Asia,
including India, which is its base.
Glance is part of India’s first tech
unicorn InMobi, an ad-tech platform
company, and also owns a popular
short video app, Roposo, which it
purchased about two years ago. It is
64 betting that the next modern version
of retailing will increasingly be what
is called a creator-led commerce,
or ‘live commerce’, where talented
folk, including celebrities, will
entice us to buy everything from
mascara to sneakers and headphones.
The company expects this to be a
multi-billion dollar opportunity.
With $145 million in funding
from Google and Mithril Capital,
which it announced in December
2020, Glance’s first big purchase was
an ecommerce company, Shop101,
in June, which meant it acquired

“When mobile
shopping is live,
and influencer led,
it makes shopping
more interesting
and authentic.”
PIYUSH SHAH
CO-FOUNDER, INMOBI

FORBES INDIA • NOVEMBER 19, 2021


GLANCE

Mega Content Platforms—Agile and Innovative Platforms Emerge from China and India

100
WAVE 3 WAVE 2 WAVE 1
INNOVATION FIRST PLATFORM MOBILE FIRST PLAYERS FIRST ENTRANTS - DESKTOP ERA
90
Daily Active Users in mln (DAU)

80

70

60

50

40

30

20
Note: TikTok growth between 50-100
10 mln driven by acquisition of Musical.ly

SOURCE Zinnov
0
Launch 12 24 36 48 60 72 84
Months since launch to reach 100 mln DAU

a full-stack online commerce very different model altogether.”


platform. And since Glance did not Glance has its platforms with a 65
want to leave the creative side of large audience to offer, whereas the
things to chance, it struck a joint Collective Artists Network will bring
venture with the Collective Artists forth its access to the creator and
Network in July, probably India’s celebrity side of things, he says.
largest talent management agency. “We believe that both live
The joint venture—majority commerce and creative video
owned by Glance, and operated commerce are on the cusp
jointly with the Collective Artists of disrupting the shopping
Network—is called Glance Collective. ecosystem, not just in India, but
Asia and globally,” says Mansi
CELEBRITY-LED ECOMMERCE Jain, vice president for content
“Glance Collective is a very and revenue at Glance.
interesting play, linked to our focus How Jain expects this to work is
on influencer and celebrity-led
ecommerce, but more to be able
“Glance Collective that the combination of Glance and
Roposo offers a large audience to the
to directly incubate and create a wants to create creators by way of millions of daily,
bunch of celebrity and creative a 100 new weekly and monthly active users.
brands,” Piyush Shah, co-founder
of InMobi, and president and COO
brands around Glance alone has over 130 million
daily active users. “We will be working
of Glance tells Forbes India. the identities of with the creators end-to-end, from
Through the joint venture, celebrities and creation of the brands to launching
Glance expects to work with several
creators and celebrities — a hundred
influencers.” and scaling them,” Jain says.
The joint venture expects to work
for starters — “to actually create VIJAY SUBRAMANIAM with “top Bollywood celebrities
these brands which they can be CO-FOUNDER AND GROUP CEO, to leading digital influencers”
calling their own,” Shah says. “It’s COLLECTIVE ARTISTS NETWORK in different categories such as
going to be an overall effort for us entertainment and food, for example,
to create a house of brands in a she says. There will be some

NOVEMBER 19, 2021 • FORBES INDIA


In Focus

names in the near future, she says. India’s Live Commerce are continuity in entertainment,
These celebrities could be actors, fresh content every day, localised
comedians, and home chefs and so on,
to become ~$4-5 billion reach for creators, and decreasing
says Vijay Subramaniam, co-founder GMV by 2025 attention span among viewers.
and group CEO of Collective Artists Live Commerce GMV—split by type
Network. Glance Collective wants of platform WHAT’S THE COMPETITION?
to create a 100 new brands around Total live commerce Glance has competition. VerSe
the identities of an equal number of Innovation has raised $450 million
celebrities and influencers, he says.
The idea here is that the creator
$4-5 bln in its Series-I funding round, said
the Bengaluru-based local language
and the celebrity can go live technology platform company
themselves on Glance and Roposo $~2 bln in a press release on August 12.
to talk about their own brand. “They Via ecommerce Investors include Siguler Guff, Baillie
platform
will bring their heart and soul to Gifford, and affiliates of Carlyle
this because they want the (brand) Asia Partners Growth II. Existing
Via Short-form platform
experience to reflect who they are, and investors Sofina Group, Qatar
that’s where we think this will create
magic for the consumers,” Jain says.
$2.5-3 Investment Authority (QIA) and
BCap also participated in this round.
A typical example is a young bln VerSe Innovation says its
influencer posting short videos proprietary technology platform
describing various beauty products serves one out of every two internet
on both Glance and Roposo. In the users in the country through its short
coming days, she will be able to 30-40% 60-70 %
Fashion and
video platform Josh and its local
Beauty &
integrate that with features like polls Personal care Others language content platform Dailyhunt.
and questions that viewers can pose. Less than six months earlier in
66 Eventually, a shopping cart process Beauty & Personal February, VerSe raised more than
will be built into the apps, where care to generate $200 million in an investment
users can browse products that the $1+ bln GMV in from Falcon Edge Capital via
influencer has been talking about, and 2025 from short- Alpha Wave Ventures, Glade
buy them. This will be increasingly form live commerce Brook Capital Partners, Google,
interactive, and in local languages too. SOURCE RedSeer
Microsoft and QIA, taking the total
Shop101’s integration with capital raised in the first half of
Glance and Roposo will provide all 2021 alone to over $650 million.
the technology and infrastructure into this, consultancy RedSeer The latest investment will
needed for online commerce—from noted in a report in June. The live be focused on strengthening
manufacturing to distribution. It commerce segment is expected to the company’s position as the
also offers an online marketplace for clock a gross merchandise value of “largest, fastest growing local
any direct-to-consumer brand out $4-5 billion by 2025, led by strong language AI driven content
there that wants to tap the Glance growth in beauty and personal care platform in the country”, VerSe
and Roposo user base. That means and fashion, both in metros and says in its press release.
creators can not only promote small cities, RedSeer projects. “With a strategic focus on video
their own brands, but also “pick up RedSeer expects short-form content and building for Bharat, we
any product and showcase them content to catalyse a live commerce have seen strong traction emerging
within their content”, Jain says. volume of $2.5-3 billion by 2025 from the next billion users coming out
India’s ban on global short-video in India. Short-form content is the of regional India,” Virendra Gupta,
leader TikTok set the scene for fastest growing content category in VerSe’s founder, says in the press
domestic startups such as Glance, India as well as globally, according release. “This investment comes at a
ShareChat and Dailyhunt to capitalise to the consultancy. The market is time when we are on path to further
on the opportunity. A year down expected to see a three-fold growth expand into newer geographies
the line, Indian short-form video in users in the next five years in and widen our family of apps to
apps captured most of the user India. As short-form sees more serve audiences at a global level.”
base left behind by TikTok and adoption, it will inevitably boost the VerSe plans on both deepening and
are growing the market as well. live commerce segment as well. broadening its artificial intelligence
It was time for brands to tap Some of the reasons for this growth and machine learning capabilities

FORBES INDIA • NOVEMBER 19, 2021


GLANCE

to “drive further on monetisation Short-form content advantage may not last, it certainly
including ecommerce and live gives Glance the early-mover edge.
streaming”, the company says. VerSe
to see 3x growth Shop101 was founded by
has a local language creator base by FY26 in India Abhinav Jain, Aditya Gupta and
of over 50 million people, and 00 Kalpak Chhajed in 2015 as a social
its platform sees over 80 billion 500-6 ecommerce platform. Today, it is a
video plays per month, according Short-form MAU full stack ecommerce company, with
(mln users) ~2.7x
to the company’s press release. a 300-strong team, a network of 10
VerSe has more than 115 300 million resellers and 10,000 supplier
million monthly active users partners, serving customers in 2,000
and over 56 million daily active 215 towns. Among its investors were Vy
users. Dailyhunt serves over 300 Capital, Stellaris Venture Partners,
million users every month, offering Unilever Ventures and Kalaari Capital.
FY 26P
content in 14 languages from more FY 22P “When we invested in Shop101
than 100,000 content partners FY 21E 67% in 2017, the thesis was that people
and individual content creators, 36% 45% are more likely to buy something
U
according to the press release. orm MA from someone they trust. This was
Short-f rtphone users)
f sma
“The company’s accelerated growth (as % o beginning to happen on social media
over the last 24 months has positioned and today it’s called social commerce.
Age-wise adoption of short-form
them as category leaders in the digital (% of smartphone users) We expect it to become a large
local language content space in India opportunity,” Rahul Chowdhri, a
with both Dailyhunt and Josh,”
85 founding partner at Stellaris Venture
75 75
Vikram Vaidyanathan, managing Partners tells Forbes India. “And
60
director, Matrix India, an early 53 Shop101 and Glance have synergies
46
investor, says in the press release. that will hopefully lead to much
Mohalla Tech, which operates 32 33 larger outcomes as a combine.”
25 67
FY26P
FY21E

the local language social media “It is very clear that Glance has a
platform ShareChat, and a short- 3 large base of users who come to their
video platform, Moj, said in July that 14-17 18-24 25-34 35-44 44+ properties and spend a lot of time
it raised $145 million as an extension YRS YRS YRS YRS YRS looking at influencer videos. Shop101
SOURCE RedSeer
of its Series-F round of funding. brings the commerce expertise and
The investment valued Mohalla that’s the synergy that we think
Tech at $2.88 billion. Investors to it, Ankush Sachdeva, co-founder works very well with the two of them
include Singapore’s Temasek, Moore and CEO of Mohalla Tech, says in coming together,” Chowdhri says.
Strategic Ventures and Mirae-Naver the press release. “To strengthen our
Asia Growth Fund, which is jointly leadership position, we will continue THE EVOLUTION OF GLANCE
set up by Mirae Asset and South to invest in our AI capabilities, Glance is among the fastest-growing
Korean web portal Naver Corp. scaling our global AI organisation, content platforms, and the largest
In April, Mohalla Tech raised $502 building advanced editing tools platform of its scale to come out
million. The company will use the and helping our creators monetise of India, according to Zinnov, a
money to improve its AI feed, attract on the platform,” Sachdeva says. consultancy. It is part of the latest
and incentivise content creators and The company says that an average wave of mega content platforms,
buttress cybersecurity. In total, the user spends 34 minutes a day on the third wave, which includes
six year-old startup has raised $911 Moj, and the platform receives 4.5 TikTok and WeChat from China,
million so far. The company has billion views daily. ShareChat has and Glance from India. Glance
hired senior executives in the AI/ an average user time spent of 31 took less than 21 months to race
ML spaces in recent months in the minutes daily. Moj and ShareChat to 100 million daily active users,
UK and the US, and continues to together reach 340 million users. Zinnov notes in a whitepaper on
aggressively look for more senior India’s digital economy in March.
recruits in this space, Mohalla Tech THE SHOP101 ADVANTAGE Shah recalls building Glance
said in a press release in July. One thing that seems to give Glance “almost like a stealth project”. The
Moj has a monthly active user base an edge is its quick move to acquire a lock screen came across as pristine
of 160 million, with nearly one in three strong ecommerce capability through mobile real estate, yet untapped, so
of them making and adding content the purchase of Shop101. While the there was an opportunity to reimagine

NOVEMBER 19, 2021 • FORBES INDIA


GLANCE

In Focus

how content was discovered. With The overall experience makes


its 130 million daily active users it “better than a television
across India and Southeast Asia, App (non-gaming) ranking advertisement”, Shah says. In the long
Glance is among the top 10 content by downloads across iOS term, “a loftier ambition is to help
platforms worldwide, he says. and Android in India young creators monetise their talent
The company works closely on a more sustained basis and not
with five handset makers including just a one-off cheque”, he explains.
Samsung, Xiaomi and Oppo, This is because there will be revenue-
Josh Moj ShareChat Dailyhunt Roposo
and has an installed base of over sharing models that will emerge in
300 million smartphones. The 2 7 25 30 37 India too. The concept is not new—in
lock screen app surfaces news, 5 2 9 57 129 the US, for example, a reviewer of an
games, and entertainment, and electronics gadget, who has a large
soon, there will be shopping. 7 9 18 61 197 following, will get a small cut for every
Glance acquired Roposo in 2019 Q2 2021 (Jan-Mar) Q1 2021 Q4 2020 purchase of the gadget made using a
with the idea that the next generation App (non-gaming) link provided on her Youtube channel.
of content for youth will be led by ranking by MAU across A team of more than 40 data
influencers. Acquiring Shop101 was iOS and Android in India scientists is continuously working on
about looking at the intersection of the AI to make the Glance experience
content, creators and commerce to very relevant and personalised.
reimagine mobile shopping altogether. Glance is also working on making the
ShareChat Dailyhunt Moj Josh Roposo
“Our thesis is that traditional content visually appealing “like an
ecommerce is functional and intent- 21 22 24 64 164 Instagram on your lock screen”, says
led. More and more, I would say, 21 26 23 88 204 Shah. Finally, Glance aims to be live
consumers, especially youth, are as up-to-the-minute as possible with
looking for shopping experiences that 27 23 73 104 163 what is happening around the user.
68 are fun and entertaining, and yet the Q2 2021 (Jan-Mar) Q1 2021 Q4 2020 In the future, there are other areas
SOURCE App Annie
product has to be good as well,” Shah that Glance could expand into. For
says. “We’ve seen this happening in example, if there is a greater sense of
China in a big manner. When mobile normalcy next year with more people
shopping is live, and influencer led, being vaccinated against Covid-19, and
it makes shopping more interesting the technology backbone and supply perhaps even vaccines for children,
and authentic. And we want to bring chain infrastructure will come from it will not be difficult for Glance to
that change in India and globally, Shop101. Glance will also tap into offer coupons and discounts to stores
through creators, influencers and Shop101’s reseller network, Shah says. in local malls. Financial services
celebrities—that’s the overall plot.” This will enable all kinds of can be offered too—with the idea of
Glance and Roposo are strong on brands, be it a large consumer embedded finance catching up in the
the content and creator side, and goods company or a new-age digital world—and this is something
Shop101 brings a strong ecommerce direct-to-consumer brand or even Shah says they are keen on, but have
backbone, tech and infrastructure. a small-town entrepreneur making not invested in enough yet, because
“This is the first major strategic garments. Sellers started with large currently the focus is entirely on
investment we have made after our ecommerce marketplaces when growing the live commerce segment.
funding in December, so you can those were the only options, but the Over the next two years, Shah
imagine that this is pretty important content and creator-led online sales expects Glance to be much more
to us,” Shah says. “We were already model offers a more authentic and international—“that’s a huge ambition
monetising through ads as one intimate alternative, Shah says. for us”. InMobi has a large part of its
pillar, but now commerce is going This has prompted many direct- core business coming from the US
to be our second important pillar for to-consumer brand startups to start and China. In the same way, Glance
monetising Glance and Roposo.” making the effort to use digital content will go global over the next two
The deal was a mix of cash and to connect with their brands. Sugar years. The next step will be to take
equity, and the entire 300-person Cosmetics, which has been doing this Roposo global as well. “Who knows
team at Shop101, including the for some years now, is an example, how we evolve as a platform. Just
founders, is being integrated with as is, more recently, Pankhuri, a look at how WeChat has evolved in
Glance. While the content experience women-oriented online community- China, or ByteDance,” Shah says.
will happen on Glance and Roposo, based social commerce site. “We want to do this step by step.”

FORBES INDIA • NOVEMBER 19, 2021


Eye For Detail
And Change
Text By DARIELLE BRITTO

rchitecture has the power the factors that have led to Raman Sikka, 53, an associate

A to influence change
and affect behaviour,
whether we realise it or not.
creative designs and innovative
methods to better build these ‘built
environments’ we live in and use.
principal at Sikka Associates
Architects, is big on using green
technologies to create enjoyable and
69

Every detail—location, layout, Some of the top architects in the environmentally friendly spaces.
materials, purpose—of a particular country, who have long advocated For Canna Patel, 59, founder
project can transform the lives for change in the field, are working and chairperson of HCP Interior
of occupants, a society and on designs to build structures Design Pvt Ltd, modern techniques
contribute to nation building. that cater to our current needs, need to be tweaked to echo
The Top 30 architects in India while being mindful of nature Indian sensibilities that will lead
have a common desire to have and our planet’s resources. to more efficient daily living.
a meaningful impact in a way For instance, Debasish Guha, And Sandeep Shikre, 56,
that their works serve people 69, founding director of ARCOP CEO and founding principal of
and create a positive change. Associates Private Limited, Sandeep Shikre and Associates,
The pandemic, global warming, believes technology should be combines art and engineering to
need for adaptive design, and used as a tool to enhance design create functional and contextually
greater urbanisation are among and creative capability. relevant structures for people.

M ETH O DO LOGY
The research process was two-fold: One, we made a long list of architects from across the country.
The next step was narrowing down to a ‘shorter longlist’—the names most likely to make it to the top 30 architects. The final list was decided on
specific parameters—duration in the field, achievements, prominent projects, contribution to the field, use of sustainable practices.

* This is the second part of the Forbes India The Bold Club: India’s Top 30 Architects Powered by Kohler. The remaining 10 names on the list will be
published in the next edition

NOVEMBER 19, 2021 • FORBES INDIA


Sustainability Through
Passive Architecture
he desire to improve

T environments, to breathe
new life in the people that
inhabit them, has been a driving
force for Debasish Guha and his
firm ARCOP Associates Private
Limited, which he co-founded with
Ramesh Khosla in Delhi in 1985.
The company has expanded its
offices to four locations in India and
overseas in Oman. Over the last three
years, it has made between `50 crore
and `55 crore in revenue per year.
Creating designs to have a positive
effect has been at the core of every

ARCOP Associates
Private Limited
70
Debasish Guha, 69
Founding Director

project in the firm’s portfolio.


Guha says the Garden Estate in
Gurugram, which was one of the
first residential gated communities
in the country in 1989, “had a very
positive effect in transforming the
real estate scenario in India”.
Some of the firm’s major projects
include the Indian Institute of
Technology (IIT)-Hyderabad Debasish Guha’s major projects include the IIT-Hyderabad campus, the Medanta Super
campus design, government Speciality Hospital in Gurugram and (above) the Taj Resort & Convention Centre in Goa
housing in Amravati, Medanta
Super Speciality Hospital in the unknown frontier in mind, we regenerative principles and a lean
Gurugram and the Taj Resort & created a strategy of partnering design approach,” says Guha. “My
Convention Centre in Goa. Its between client, architect and design philosophy is to achieve
ongoing projects include residential contractor to work together towards simplicity through a creative
and real estate developments achieving common goals.” process which is sensitive to the
EDRIC GEORGE FOR FORBES INDIA

for Emaar and Bharti Realty. Sustainability through passive surroundings and the natural
For Guha, working on the Kabul architecture has been a major environment.” He adds that
Sarena Hotel in 2002 was one of element in the company’s design technology will play a dominant
the most exciting and challenging process. “All our institutional role in shaping architecture in the
experiences. “Kabul was devastated projects such as IITs, IIMs, AIIMS, future. “Technology should be used
after the long war in Afghanistan,” IISER etc. are designed as GRIHA- as a tool to enhance our design and
he says. “With the challenges and rated sustainable campuses using creative capability,” he says.

FORBES INDIA • NOVEMBER 19, 2021


The duo strives to use design

Creating Order With to inspire end-users, whether it’s


working on a family home or a
university campus. “I think design

Model Structures plays a very strong role in motivating


the user of that project,” says Dalal.
The Nasscom headquarters in Noida,
onali Bhagwati knew last couple of years has been for instance, was designed to include

S CEPT University in
Ahmedabad—an institute
that she describes as “the most awe-
approximately `20 crore per annum,
has worked on over 300 projects,
including Taj Vivanta in Bengaluru,
public space for activities. “Good
design is intelligence made visible
and caring for our environment
inspiring”—was the place to be at Holiday Inn in Aero City, New should be the foundation of all
to make her dream of becoming an Delhi, Thapar University in Patiala future developments,” says Dalal.
architect a reality. It was also where and Paras Quartier in Haryana. DPA’s ongoing works include
Sohrab Dalal fell in love with the “We believe in creating built two large mixed-use projects
field after taking the architecture environments which are meaningful, for an international developer
exam on a whim. It was probably well-designed, well-detailed and in Noida and Gurugram.
fate that prevented him from well-integrated,” says Bhagwati. Bhagwati feels cities need to be
pursuing a career in engineering. shaped in an organised manner
The couple, who met at college Designplus Associates to foster social interactions and
to pursue a similar goal, had Services Pvt Ltd (DPA) encourage well-being. “I think we
established a firm in 1991, which need to get out of our comfortable
they merged in 2010 to form Sonali Bhagwati, 59 offices—‘our oasis’ —and look at
Designplus Associates Services Pvt Managing Partner the chaos in our public realm, and
Ltd (DPA)—an integrated design try and do small pilot projects
consultancy firm with offices in Sohrab Dalal, 61 to improve our community 71
Haryana, Delhi and Gurugram. Partner and create order through good
DPA, whose turnover in the design,” says Bhagwati.

MADHU KAPPARATH

Sonali Bhagwati
and Sohrab Dalal
have worked on
over 300 projects

NOVEMBER 19, 2021 • FORBES INDIA


Catalyst Of Change
he journey to becoming

T prominent figures in
the architectural world
was shaped by different events
for three ambitious men.
As a child, Yatin Patel was
fascinated with shapes and blocks
with which he used to make
structures, utility objects and
prototypes. Bimal Desai’s family
structural engineering business
heavily influenced his desire to
create iconic high-performance
structures. Having an architect-
father shaped Mehul Shah’s
early inclinations to leave his
own mark in the industry.
Somewhere along the way, their

DSP Design Associates


72
Yatin Patel, 56
Mehul Shah, 56
Bimal Desai, 53
Founders and Principals

paths crossed and in 1988, the trio


established DSP Design Associates,
an internationally renowned (From left) Bimal
Desai, Yatin Patel and
architecture, interior design and Mehul Shah design
smart building advisory practice. tech-intelligent human-
adaptive spaces
The firm, whose current financial
year turnover is `200 crore, has five
multi-disciplinary studios in India catalyst of change, uniquely, and one-of-its-kind in the entire
and an overseas office in Singapore. for each client’s organisational Southeast Asian region,” says Desai.
“Our firm’s principles mandate us as ambitions,” says Desai. Its ongoing projects include a
designers to design tech-intelligent The Oracle Financial Services multi-tenant office in Hyderabad
human-adaptive spaces,” says Patel. (formerly i-Flex Solutions) in for the Sattva Group and Tech-
Commercial Campuses for Bengaluru, an award-winning Commercial Campuses for
Capgemini in Mumbai, high-rise design, is a testament to how the Bagmane Group in Mumbai.
NEHA MITHBAWKAR FOR FORBES INDIA

building Omkar 1973, and mixed- firm can exploit the design potential The firm believes smart buildings
use development TransStadia of a space with even a client’s one- can yield substantial improvements
in Ahmedabad are some of sentence brief. “An inspirational in performance, wellness and risk
their prominent projects. statement and thought-provoking mitigation. “This can be achieved
“DSP Design as a studio brief by the client triggered our by a purposeful and methodical
is committed to delivering creativity and innovation to approach to technology in design,
a design that is contextually conceive a project which would be development and property
relevant while acting as a an architectural engineering marvel management,” says Shah.

FORBES INDIA • NOVEMBER 19, 2021


Tweaking Techniques
To Reflect Indian Ethos
anna Patel has had a 30-year that would represent the state—a

C career as an architect and


interior designer, executing
over 300 projects of varying scales.
HCP Interior Design Pvt Ltd
Canna Patel, 59
Founder and Chairperson
personification of Gujarat,” says
Patel. For the project, the firm
integrated various traditional
However, none of it may have come crafts, art and motifs inspired by
to fruition if fate hadn’t intervened. the heritage of the state. “Each
A failed attempt at getting into them timeless for the setting they space, regardless of hierarchy,
an undergraduate programme in occupy. “Our projects reflect a fine would encourage encounters with
textile design led Patel to explore sensitivity to the Indian climate, some element that was innately
her love for art and architecture. social norms, cultural values and from Gujarat,” says Patel.
“I enrolled for a bachelor’s in aspirations; features that are Currently, the firm is
architecture at CEPT University, essential, yet often missing in serving as the interior sub-
and have since never looked contemporary projects,” says Patel. consultant for the prestigious
back,” says Patel, daughter of The Sachivalay project is one of Central Vista Redevelopment
architect Hasmukh Patel. its landmark projects that reflects Project in New Delhi.
In 2006, Patel established the practice’s ethos. Swarnim Sankul Patel feels abstracting design
interior design and architecture 1 and 2 were proposed on either concepts from the country’s
firm HCP Interior Design Pvt Ltd side of the Gujarat Vidhan Sabha culture is important. “As Indian
in Ahmedabad, which has worked (Gujarat Legislative Assembly) designers, we need to rethink 73
on projects in Delhi, Mumbai, building in the Sachivalay complex modern techniques and products,
Indore, Jaipur, and Gujarat. There in Gandhinagar to accommodate and tweak them to echo Indian
is a distinctive Indianness in its the various ministers of state. sensibilities that will lead to more
works, which helps to render “This required designing spaces efficient daily living,” says Patel.

MAYUR D BHAT FOR FORBES INDIA

Canna Patel’s
projects reflect
a fine sensitivity
to the Indian
climate and
social norms

NOVEMBER 19, 2021 • FORBES INDIA


Spiritual Side To
Timeless Designs
iran Patel’s inspiration to introduced him to the world of (Hiren Patel Architects) in 1990.

H become an architect came


from his family. His father
was a town planner and government
designing and building structures.
Eventually, he completed B Arch
at CEPT University in Ahmedabad
The architecture, interior design
and landscaping studio works on a
mix of projects—private residence,
officer. His older brothers were in 1989. Shortly after, Patel worked farmhouses, apartments, schools
civil engineers. “I saw them making in Switzerland for a year before and hospitality—across India and
models when I was in school,” returning to Ahmedabad and overseas in France and the US.
says Patel. These experiences establishing design studio HPA “We have a love for design and
details,” says Patel. “People love
the blend of nature in our work.”
Creating timeless, meaningful
architecture and design in a spiritual
way is the firm’s mission. “To me,
my work is a worship to God and
it shall reflect at the end when the
work is completed,” says Patel.
Out of the numerous
projects of all sizes and scales
74

HPA (Hiren Patel Architects)


Hiren Patel, 56
Founder

in the firm’s portfolio, there


are two in Ahmedabad that are
particularly special for Patel—
the Dadamiyan Mosque and the
Manav Gulzar Community Centre
for underprivileged children.
“Because of their quality and
purity in design, and their positive
impact on users,” says Patel.
“These are spaces that cannot be
captured in photos. One needs to
visit the place to understand.”
Currently, the firm is
working on high-end homes and
MAYUR D BHATT FOR FORBES INDIA

apartments across the country.


Patel feels Indian cities need to
be shaped to incorporate nature
Hiren Patel is as many lack gardens and urban
a believer in
incorporating forests. “Doing that will change
nature in city the psychology of people living
projects
in urban areas,” he says.

FORBES INDIA • NOVEMBER 19, 2021


Scaling New Heights
Niroop Reddy’s
firm has a diverse
portfolio—high-end
homes, hospitals,
boutique hotels, and
business schools

75

iroop Reddy’s journey to diverse portfolio—high-end homes,

N becoming an architect
began with an idea that
was not his own. “It was not my
NA Architects
Niroop Reddy, 45
Founder and Principal Architect
hospitals, boutique hotels, and
business schools. It has worked on
projects in India and overseas.
childhood dream to be an architect,” The Twins in Hyderabad, the
says Reddy, who was into computer Rupana Reddy, 41 world’s largest single floor plate
science in his youth and had Principal Interior Designer luxury residential apartments, and
plans to take up engineering. a newly completed 400-bed smart
Worried that he might move hospital in Dubai are a reflection of
abroad to pursue this stream, interior design firm NA Architects. the firm’s innovative design solutions
his father persuaded him to take Reddy got his first big break to meet a client’s requirements. Its
up architecture so that he could in 2004 when the chief minister ongoing projects include a high-rise
be closer to home. A jovial and of Andhra Pradesh approached building W for DSR in Hyderabad.
VIKAS CHANDRA PURETI FOR FORBES INDIA

obedient Reddy was up for the him to design his offices and But it is his firsts in various
challenge and earned a B Arch at residence. It was his work on that categories—residential, commercial
the Madras University in 1999. project that helped take the firm etc.—that are most special to Reddy.
Reddy’s journey in the field began to new heights. “We had a lot of “That’s where I got a chance to prove
when he joined a startup in Delhi references and then a lot of big myself in different categories,” says
to gain practical training. By 2001, developers approached us,” he says. Reddy. “I am one of those architects
Reddy and his wife Rupana founded Today, the firm has offices who wants to improve every day and
Hyderabad-based architecture and in Bengaluru and Dubai and a do something new every day.”

NOVEMBER 19, 2021 • FORBES INDIA


Amalgamation
Of Art And Logic

76

Viraj and SP Patki


believe in a mindful
approach to each
project’s function
and requirement

volving with the times inspired by the Louvre Museum in

E has helped SP and Viraj


Patki thrive for decades as
designers of creative structures.
PG Patki Architects
Viraj Patki
Principal Architect, Interior
Paris—is a reflection of the firm’s
mindful approach to each project’s
function and requirement. “This is a
SP still considers himself a black pyramid surrounded by a water
Designer
student of architecture despite body. The engineering is just perfect
having over 30 years of experience. SP Patki in the sense of air conditioning,
“My journey is an evolution because Principal Architect structure and acoustics,” says Viraj.
I feel architecture itself is one of “It’s a statement of simplicity and
the most dynamic professions,” says still incorporates everything that you
SP. “It evolves as societies evolve.” residential townships, including would want to strive to achieve.”
“I think it is one profession landmark projects such as the St. The firm’s ongoing projects
where art and logic meets,” Regis and Palladium in Mumbai, include shopping malls and hotels.
says Viraj, whose career has The Oberoi Amarvilas, Agra, and While there is greater use
spanned over 20 years. AIG Hospitals in Hyderabad. of technology and mechanical
Today, the couple runs one of the Ethical practice is foremost services, SP feels architects need
NAYAN SHAH FOR FORBES INDIA

country’s top architectural firms, for the firm. “We realise what we to understand such practices to
PG Patki Architects, which was build is going to live for generations practice good architecture. “I
founded 45 years ago by SP’s father, because I think whatever we build think what the newer generation
the late PG Patki, in Mumbai. The is going to influence the way people of architects should practise is
firm’s portfolio includes diverse live,” says Viraj. Work on the something that will benefit the
projects, from luxury hotels to meditation centre for Osho in Pune— future generations,” he says.

FORBES INDIA • NOVEMBER 19, 2021


Designing For The
People And Future
ecoming a cricketer was interior design and construction Mumbai, which won the firm the

B Sandeep Shikre’s boyhood


dream, but after much
contemplation, architecture
management under one roof. What
started as a two-person company
has expanded to 200-plus staffers.
AIT Award-Germany, features
unique characteristics of Indian
ethnicity in a contemporary manner.
seemed to be a natural career There’s also an office in Pune. The Kohinoor Square in
choice that aligned with his goals. In the past 32 years, the Mumbai is a mixed-use high-rise
“I think architecture is a very internationally-recognised firm building created with revolutionary
noble profession,” says Shikre. has produced several prominent design elements. “Many firsts for
“It’s extremely rewarding.” works. The Dandi Memorial, for the Indian subcontinent were
In 1989, Shikre set up design instance, was designed to capture introduced during the execution of
consultancy firm Sandeep Shikre and the experience of Mahatma Gandhi’s the Kohinoor Square, including the
Associates (SSA) with wife Alpa in Salt Satyagraha from Sabarmati jump-form shuttering, compass-
Mumbai, which houses architecture, to Dandi. The Mudra House in
Sandeep Shikre and
Associates (SSA Architects)
Sandeep Shikre, 56
CEO and Founding Principal
77
Alpa Shikre, 52
Principal

based vertical transportation, and


unitised curtain wall,” says Shikre.
SSA’s ongoing projects include
the urban renewal of Mahim
Bay and a commercial complex
for Kirloskars. The firm’s ethos,
‘Architecture and Beyond’,
signifies a collaborative approach
to combine art and engineering to
create functional and contextually
relevant structures for people.
“Architecture is space, people and
happiness,” says Shikre. “At the
end of the day, you are designing
for the people, so your architecture
has to be people-centric.”
In addition, all projects reflect
NEHA MITHBAWKAR FOR FORBES INDIA

the basic principles of sustainability.


“SSA has designed over 8 million sq
ft of green-certified projects,” says
Shikre. Designing for the future,
says Shikre, will have to “be about
understanding sociology, people
and technology, and integrating it
Sandeep and Alpa Shikre have designed over 8 million sq ft of green-certified projects into a human-centric design.”

NOVEMBER 19, 2021 • FORBES INDIA


Reconfiguring Spaces
In Impactful Ways
Raman Sikka of Sikka
Associates believes
in providing holistic
sustainability and
unique experiences
with his designs

78

childhood interest in ‘Live by Design’ is the firm’s

A sketching, designing and


engineering drawing
became the building block for
Sikka Associates
Architects (SAA)
Raman Sikka, 53
mission and philosophy that has
helped it achieve great heights.
“Working with leading international
Raman Sikka to reconfigure spaces architects and firms has kept us
Associate Principal
in impactful ways. Honing his abreast of global standards and
boyhood passions helped Sikka trends,” says Sikka. Apart from
make Sikka Associates Architects Bhutan, Sri Lanka and Oman. making efficient and cost-effective
(SAA)—an architectural design The firm has won many accolades buildings, SAA is big on using green
consultancy firm established by for its innovative designs and it is technologies to create spaces that
his father SR Sikka in 1981—one of now working on a landmark project, are enjoyable and environmentally
the leading firms in the world. the NSCBI Airport in Kolkata, friendly. “Our own head office
The New Delhi-based firm that stands out in its impressive in New Delhi—LEED Platinum
comprises a multi-talented team— portfolio. “It is a unique statement rated—is a live example to our staff
planners, architects, designers and of seamless landscape, architecture and clients of our commitment
engineers—working on a range and structure,” says Sikka. Other to sustainability,” says Sikka. He
of projects in all sectors, from ongoing projects include the World believes “holistic sustainability and
architectural design to master Trade Center—one of the world’s unique experiences” are the key
planning across the country, largest single office buildings—in elements designers and architects
AMIT VERMA

including Jodhpur, Shillong and New Delhi and the museum on should keep in mind when creating
Leh, as well as overseas in China, Indian prime ministers in the capital. structures for the future.

FORBES INDIA • NOVEMBER 19, 2021


Global Practices
For Smart Architecture
ong before making a name

L for himself as an architect,


Vijayanandan Somurao was
designing small residences at the
age of 15. “I generally had a great
affinity towards this profession,” says
Somurao. “I believe our work is going
to fill a large part of our life and the
only way to be truly satisfied is to
do what you believe is great work.”
Somurao, who has been in the
industry for 25 years, established
Chennai-based architectural firm
Taamaesek Engineering Consortium
in 2001. The company, which has an

Taamaesek Engineering
Consortium
79
Vijayanandan Somurao, 51
Founder

annual turnover of approximately


`3.5-4 crore, provides a wide
range of services—architecture,
project management, quantity
surveying, and mechanical and
engineering services. It is known
for its innovative and cost-effective
designs across India, including
cities such as Chennai, Bengaluru,
Hyderabad and Coimbatore. Vijaynandan Somurao‘s
firm has joint ventures
The company has also entered with companies in
into joint venture agreements Japan and Singapore
for global projects
to collaborate on global projects
with companies such as Japan’s
Fujita and Yamashita Sekkei, and design for the end user without Taamaesek strives to implement
Singapore’s I Buildings and Dr Yee. compromising their carpet area,” international architectural practices
While the firm has worked on says Somurao. “Effective usage in Indian projects and takes natural
many housing projects, commercial space in bio labs is generally 40-45 resources into careful consideration
P. RAVIKUMAR FOR FORBES INDIA

estates, bio parks, hotels, and percent, but in this project we during every stage of a project. “We
information technology parks, the achieved up to 70 percent,” says produce smart designs and use
Ticel Bio Park in Chennai remains Somurao. The Chennai Trade available technologies to ensure
one of the most memorable projects Centre, Tidel IT Park in Pattabiram that structures generate minimal
for Somurao. “We gave high floor and Bannari IT space are some harmful effects to the ecosystem and
efficiency and flexibility in the of the firm’s ongoing projects. the communities,” says Somurao.

NOVEMBER 19, 2021 • FORBES INDIA


In Focus

Once Upon a
Time in Korea…
How Kross Komics is wooing Indian readers with gripping Korean stories narrated
in the webtoon format—and filling the gap in content for young women
By RAJIV SINGH

S
halini Mishra starts neck-deep in debt,” says the 19-year- employee is heartbroken over her
narrating her favourite old, alluding to the protagonist. seven-year-long crush),” she adds.
story on a Zoom video Reading the gripping story on the Enters Kang Tae Mu, a third-
call from Kanpur, Uttar Kross Komics app installed on generation business conglomerate,
Pradesh. A business her smartphone, the young Hindi who is hell-bent on marrying the next
proposal, a blind date and then… that’s undergrad student reveals more girl he meets to keep his grandfather
how the Korean romantic comedy about the plot. “Karz mein hai, happy. Meanwhile, Ha Ri gets a
webtoon—A Business Proposal—starts, aur dil bhi toota hai bechari ka (To business proposal: Go on a blind date,
in an office setting. “Shin Ha Ri is add to her debt woes, the young and get rejected to earn a few extra

FORBES INDIA • NOVEMBER 19, 2021


KROSS KOMICS

NAME
bucks. “Taiyaar ho gayi woh (She is & GAME company which started operations
game),” says Mishra, with a twinkle in India in December 2019.
in her eye. Ha Ri wears a wig, puts on Kross Komics caters to young
heavy makeup and portrays herself readers—15 to 25; makes available
as a foul-mouthed diva. In a twist, Founded in May 2019, Kross Korean stories in English, Hindi and
Komics is based out of Seoul
the blind date—who happens to the Telugu; and works on a freemium
company’s CEO—gets smitten by her. Started India operations in model. Readers can access the first
Back in Delhi, Ritika Guha is ready December 2019 five episodes of the digital comics
to talk about a special story. She finds for free, and then they have the
the name, and the plot, of the Korean Offers content option to ‘wait and pay’, which
digital comic quite fascinating: I Was in English, Telugu, means they can either wait for a
and Hindi across
tricked into this Fake Marriage. The nine genres couple of days and choose to read
fantasy plot, underlines the 15-year- the next episode when it’s available
old school student, begins in a royal for free or make a payment and
court and revolves around Leyrin unlock the stuff immediately.
Efran, who becomes a countess Thomas, for his part, has indeed
overnight. But to secure her family’s Works on a freemium managed to unlock the business
title and estate, she is left with only model—first five potential which rides on the K-wave.
one option: To get married. “Efran episodes are free “There is a strong overlap between
decides to marry a mysterious and the Indian and Korean cultures,”
arrogant stranger,” stresses Guha like Has 45,000 daily active contends Thomas, underlining
a professional storyteller. Everything users and 4.3 million the reason behind the K-pop,
was going according to the script, app downloads K-drama, K-food, K-cosmetics and
but then something happened… Kross Komics rage in the country.
In the financial capital of India, Majority of readers are women A Business Proposal, one of the
Rohit Gupta is in love with a web from Tier I and II cities best-selling webtoons from Kross 81
comic title—Do as you Like it. The Forayed into mobile gaming Komics, is now being remade into a
Korean fantasy story revolves around with Kross Games in Sept 2020 K-drama. The story, he explains, is
Dian, who travels to Evenhart Castle Kross Komic’s best-selling a light, enjoyable romantic comedy
in place of Lady Selene to help her webtoon—A Business Proposal— that keeps readers hooked due to
avoid an unwanted marriage. The to be remade into a K-drama its intriguing twists. The characters
feisty maid makes a daring approach are realistic, sweet, quirky, and are
by taking refuge with Sir Evenhart entangled in family expectations.
claiming a false identity. “What “They are also extremely relatable
happens next is…,” Gupta’s voice to Gen-Z and millennials,” he adds.
disappears as the internet goes What has made Korean web
for a toss. After a few minutes, he stories click massively in India,
reconnects. “I suppose the internet is though, is another sweet fact.
at its best only in a fictional world, and A majority of the readers are
not in Mumbai,” he says with a smile. women from Tier I and II cities.
Meanwhile in Seoul, South Korea, Marketing experts decode the
Hyunwoo Thomas Kim is eagerly magic sauce used in the saucy Korean
waiting to unravel a triangular
love story: Korean fiction, Indian
readers, and Kross Komics. “It’s
a blockbuster,” he says smiling. “The Korean entrepreneur
Thomas—as the entrepreneur prefers has understood the genre
to be addressed—starts with the that appeals best to the
numbers. Kross Komics has 45,000
daily active users in India. “We have
modern young woman.”
had over 4.3 million app downloads JESSIE PAUL
in such a short span of time,” says CHIEF EXECUTIVE OFFICER, PAUL WRITER
the co-founder and president of
Kross Komics, the Korean webtoon

NOVEMBER 19, 2021 • FORBES INDIA


In Focus
MEET K-STAR
HYUNWOO
stories of Kross Komics. Once upon
a time, romance novels by Georgette THOMAS KIM marketing professor at Bharatiya
Vidya Bhavan’s SP Jain Institute
Heyer and Mills and Boons were a of Management and Research in
staple for young women. “One had Mumbai. The central characters
to hide their ‘shocking’ covers under not only resonated with the target
text books,” says Jessie Paul, chief Finished college from Yonsei audience, but the series were also a
executive officer of Paul Writer, a B2B University, Seoul; and MBA from reflection of the positive and negative
marketing agency. And vernacular Waseda University, Tokyo emotions experienced by women.
magazines and their serialised stories Has had stints with Goldman Sachs, Fast forward 20 years. The
were a staple for those who read in Bain & Company, and Walt Disney entertainment world seemed to
local languages, and made readers Imagineering have forgotten girls in the 15-20
graduate from comics to books. age group—who don’t identify with
As the trend now moves to soap operas, find the idiot box a
In 2004, started
shorter and more visual content, Kross Pictures, boring place and are hooked to
the need is met by graphic novels. a multinational OTT for binging salvation. This age
“Surprisingly, this market need is film and group had also outgrown Tinkle
satisfied by a Korean entrepreneur,” es production and other comics. The Gen-Z girl,
Kross Pictur
company dealing
says Paul. Thomas, she lets on, Aggarwal points out, is seeking her
in the production
has understood the genre that and distribution individual identity. The imagery
appeals best to the modern young of films and TV of traditional ‘women’ didn’t find
woman. The long digital tail is dramas favour and ‘glamour anchors’
finally delivering value to an often- were seen as repulsive. “The
ignored audience: The young Indian Korean webtoons were just what
woman. “Move over Chetan Bhagat. she was looking for,” she says.
Hyunwoo Thomas Kim is here,” The stories, characters and the
82 underlines the marketing expert. fantasy world of Kross Komics
What has also helped Kross resonated with young Indian women.
Komics find wider acceptance is its The women are aspirational, career-
smartness in sharply identifying its oriented, seek more meaningful
audience or readers. While most relationships and look at a life
of the blockbuster Korean comic beyond marriage and in-laws.
series rolled out by the company Kross Picture “Finally, women were not the
have women as the hero, the rest office in 20 s set up its India supporting characters,” she adds.
15
narrate the story from the lens four Indian , and has produced What also boosted the popularity
movies: TE3
or perspective of a woman. 2016), Oh! B N (Hindi, of Kross Komics is the availability
Thomas, some reckon, has Netrikann (Taby (Telugu, 2019), of content in Hindi and Telugu.
Blind (Hind amil, 2021), and
done an Ekta Kapoor. i, 2021) Back in 2015, when Thomas
Ashita Aggarwal explains. Two came to India, he was running
decades ago, the K-series—TV serials Kross Pictures, a multinational film
starting with the letter ‘K’—made distribution and production company
Kapoor the undisputed soap opera started in Seoul in 2004. His window
queen. Though the magic looked to Indian cinema opened with 3
simple, the producer was able to Idiots, which released towards the
do what others couldn’t: Target end of 2009. “I was highly impressed
homemakers in the 25-50 age group. with that movie,” he recalls. The
Before the K world, Indian Korean producer decided to set up
television was mostly dominated shop in India, and in 2015 he started
by family shows with dominant Indian operations for Kross Pictures.
male protagonists, and women The reaction of his family and
In December 2019,
were seen supporting the story started webtoon friends about the Indian move
in their traditional role. “K-series platform Kross Komics was along expected lines. “They
predominantly had women branded me crazy,” he says smiling.
protagonists and, for a change, Though Thomas had mapped two
males supporting the story,” says the quintessential Indian things that

FORBES INDIA • NOVEMBER 19, 2021


KROSS KOMICS

Koreans loved—yoga and curry— “Webtoons are just the


what he also found intriguing was
the fact that while many Koreans
right ‘snackable’ reading in
had visited India as tourists, there today’s times when people
were only a few who were doing are seeking meaningful
business by staying in India. But he entertainment.”
was confident of finding opportunity
in the land of chaos. “I somehow ASHITA AGGARWAL
knew that India would work out MARKETING PROFESSOR, SP JAIN INSTITUTE
well for me,” he recounts. OF MANAGEMENT AND RESEARCH
Mumbai—and Bollywood—became
his first stop. The first movie to be
produced by Kross Pictures was Teen
(Te3n), a remake of South Korean the response was overwhelming. from Korea: Digital comic stories.
film Montage. Though the mystery “We didn’t know we had a huge The opportunity, though, came
thriller assembled a big cast— fan following here,” BM, one of the with its own set of unique challenges.
Amitabh Bachchan, Nawazuddin band members, reportedly said. For an outsider, the diversity of
Siddiqui and Vidya Balan—it didn’t While KARD was pleasantly culture and language in India is
do well at the box office. The surprised with India’s growing extremely fascinating. But for the
lesson was learnt: A sharper script, love for Korean culture, Seo Young investment banker-turned producer,
and strong women characters. Doo was quick to sense the trend. India was an overwhelming
Three years later, in 2019, In December 2018, the Korean experience. In the beginning, he
Thomas backed a Telugu movie entrepreneur launched an online too fell for the widely-held
Oh! Baby. This time the storyline venture—Korikart—to etail Korean perception among foreigners
of the fantasy comedy, which was a beauty, skincare, food, fashion, that vernacular languages in the
remake of South Korean film Miss home and kitchen products. The country are quite similar. “The 83
Granny, had a woman protagonist. company saw a huge uptick in biggest challenge was to strike a
A surly septuagenarian, Netflix sales not only from metro cities balance between similarities and
points out in its movie description but also from regions like Punjab differences,” he says smiling.
section, gets another chance at and the Northeast. “We also see Another tough task was
her 20s after having her photo rising demand from Bihar and Uttar learning Hindi. “I have only learnt
snapped at a studio that magically Pradesh,” the founder said in an one word: Namaste,” he says
takes 50 years off her life. The plot interview to Forbes India last year. with a laugh, adding that he did
clicked, the movie worked, and Interestingly, around the same take some lessons in Hindi but
Thomas unwittingly got his success time, young Indian girls were falling gave up quickly. “It’s difficult to
formula for prospective webtoons. in love with Korean cosmetics pronounce the words,” he says.
brands. About 39 percent of Indian In spite of the challenges, Thomas
SAY HELLO TO HALLYU women stated that their skincare persisted with his India journey.
Interestingly, by the time Thomas routine consisted 25 percent of A big credit goes to food. One of
rolled out Kross Komics, Korean K-beauty products, according to his Indian friends in Seoul started
culture in the form of K-pop, a survey conducted by Rakuten a restaurant serving authentic
K-drama, K-food and K-cosmetics Insight last year. About 3 percent Indian curries. “I love tandoori
had made deep inroads in India, of the surveyed women in India chicken,” he says laughing.
and across the world. K-dramas said that all their skincare products For the Korean entrepreneur in
such as Love Alarm, True Beauty, were from Korean brands. India, the next big challenge and
Itaewon Class, My ID is Gangnam The trend has only gathered pace. opportunity would be to take his
Beauty, and Extraordinary You As part of a global collaboration stories from K to K—Kashmir to
were making waves globally. with South Korean boy band BTS, Kanyakumari—in multiple regional
Back in India, the ripple effect which has got a massive following languages. Is he game? “Absolutely,”
was strongly felt. In 2019, when across the world, American burger he says. And if he does manage to
KARD—one of the biggest names in brand McDonald’s rolled out a BTS expand his kingdom of stories in
the Korean pop (K-pop) industry— meal in India in June this year. India, one might get to read a
toured India for its maiden Back in 2019, Thomas found success story that goes, “Once
concert in Delhi and Guwahati, the market ripe for another offering upon a time in India, a Korean…”

NOVEMBER 19, 2021 • FORBES INDIA


Interview

‘Indian Businesses yet to Make


The Most of AI Solutions’
Romesh Wadhwani, Indian-American billionaire and CEO of SymphonyAI, on
his 50-year entrepreneurial journey and why businesses that are early
adopters of AI will be the ones to create sustained advantages
By NAANDIKA TRIPATHI

F
rom getting rejected by
124 VC firms to building
a company which brings
in $2.5 billion in annual
revenues, and becoming
a listee of Forbes’ richest people
in the world, SymphonyAI CEO
Romesh Wadhwani has transformed
and built over 40 companies in his
50-year entrepreneurial journey. In
a conversation with Forbes India, the
74-year-old speaks about starting his
84 first company in a foreign country,
the challenges he faced along the way,
diversifying business into AI and its
role in replacing jobs. Edited excerpts:

Q How is SymphonyAI different


from other AI firms?
One of our biggest differences is the
way we’ve structured our company
around various vertical business
units, each of them serving a different
purpose. We are targeting life
sciences, hospital systems, retailers, Q How far has India come company, Compuguard Corporation,
consumer packaged goods companies, in implementing AI? in Pittsburgh, to develop and
financial services companies, It’s coming along pretty fast. I would commercialise software for energy
manufacturers, and media companies. say India has come very far, we have management and security in
The second thing we’ve done is a fast growing team of very high commercial buildings, immediately
that rather than trying to sell the quality data scientists and AI scientists after getting my PhD, no one would
technology platform, we are selling who are helping build some of our give me any venture capital. I only
solutions. We have developed our solutions but also helping other needed $100K, but I had to call 125
EurekaAI technology platform companies. But talking about how far different VC firms all over the US; the
primarily to help us offer the best has Indian business come in using AI first 124 said no, the last one, Urban
value generating solutions for our solutions, I would say, not very far. National Corp in Boston, said yes, and
customers, not because we want that led to my building Compuguard
to just sell the technology or the Q You have built/transformed and the start of my business career.
platform technology by itself. So we over 40 companies. What are When I was building my second
use the platform technology as an some of the challenges you company, American Robot, in
enabler to create better solutions have faced in your career? Pittsburgh, as a robotics technology
faster than we would be able to. When I was starting my first leader, I raised over $40 million

FORBES INDIA • NOVEMBER 19, 2021


ROMESH WADHWANI

in venture capital. Unfortunately, approach is to identify important displaced jobs, AI will too, but
Japanese manufacturers of robots areas of social need, develop AI- remember that all new technologies
started dumping their robots in the powered solutions, and then work unleash new types of work.
US at below manufacturing cost with the central government, state
to win market share. As a small governments, foundations, and other Q What recommendations would
company, we were caught in this partners to validate these solutions you give CEOs who haven’t
trade war, and I could not think of in pilot programmes. If these pilots started looking into AI yet?
a successful business model in this are successful, we then implement Get going now. The early adopters of
brutal environment. At the same these solutions at a much larger scale. AI will be the ones to create sustained
time, I felt honour-bound to do the The institute has grown rapidly to business advantages. The best recipe
best for the VCs who had invested about 100 talented AI programme is to focus on AI use cases at the senior
because of their faith in me. So I spent managers, engineers, data scientists, level for buy-in and to do the work to
several years working round the and researchers, all based in India. ID the right use cases where AI can
clock to transform the company into drive rapid value. Don’t waste time on
a computer integrated manufacturing Q To what extent do you predict general AI platforms—get packaged
software company, ultimately AI will replace jobs? Has it software to solve specific problems.
delivering most of their investment started happening already? Many companies have wasted years
back to the VC firms. After 10 years For the most part, AI doesn’t replace and millions on large sprawling
of working 90–100-hour weeks, jobs—it helps humans make better projects that don’t yield results.
I came away from this gruelling decisions. In some cases, it allows
experience with just a few hundred humans to focus on what they are Q What does wealth mean to you?
thousand dollars as my equity reward good at, and offloads things that a Wealth is a privilege and a
but a wealth of experience in how computer and AI algorithms can do responsibility. I worked hard to
to build a technology business in better. For example, in life sciences, achieve success, just the way others
a tough market with aggressive, AI can help find new drugs faster by have done. Wealth means I have
well-financed competitors. giving researchers better insight to the means to help others achieve 85
When I was building my third select trial patients, which accelerates success, which is what the Wadhwani
company, Aspect Development Inc, trials and increases the likelihood Foundation efforts are for. I’m part
a leader in enterprise software for of success. In manufacturing, an of the Gates Buffett Giving Pledge,
supply chain management, I decided
that I’d need to do this in Silicon
Valley to attract the best talent. So I
“For the most part, AI doesn’t replace jobs—
moved to Silicon Valley with my wife it helps humans make better decisions.”
and daughter after resigning from
multiple boards in Pittsburgh. We
left behind a large circle of business
colleagues and friends in Pittsburgh engineer can use his/her limited to contribute the majority of what
and started life as an entrepreneur time to service equipment in the I have to philanthropic causes.
all over again in Silicon Valley with factory right before it breaks, by
no network of any kind. It was better predicting when machines Q Have you had any failures? What
difficult but ultimately rewarding. will fail. AI can help risk officers in were the lessons from those?
banks sift through the millions of After 50 years and 40 companies, I’m
Q What was the thought behind daily transactions to pinpoint likely thrilled that I’ve had no corporate
the Wadhwani Institute for fraud, so they can reduce the time disasters or meltdowns resulting in
Artificial Intelligence which you wasted investigating false positives. the complete failure of a company. My
founded with your brother at the That said, AI is automating typical first two companies were mediocrities:
University of Mumbai in 2018, mundane tasks, and the nature of I didn’t know that then, but I know
committing over $30 million? work and the types of jobs will change. now with the benefit of hindsight
My brother Sunil and I jointly Certain types of jobs, like first-line and experience. Aspect Development
established Wadhwani Institute for AI customer service or IT helpdesk, are and Symphony Technology Group
for social good to leverage the power already impacted—AI handles many have been extremely successful.
of AI in improving public health, initial issues so humans can focus SymphonyAI is going well, and
agriculture, skilling, infrastructure on higher-value, more complicated we hope to get to $1 billion in
and other areas of social need. Our matters. Like previous tech waves revenue in the next four years.

NOVEMBER 19, 2021 • FORBES INDIA


Cross Border

I Covid’s
n the gritty, gray concrete
lobby of Firebrand
Collective—a women’s
coworking space in Kansas

Entrepreneur
City’s industrial West
Bottoms district—Jackie Nguyen
makes lattes laced with cardamom

Explosion
and lychee from her colorful mobile
coffee shop. A colossal dragon head
covers the shop, Cafe Cà Phê, painted
the bold yellow and red of the South
Vietnamese flag, with dashes of
bright blue in a nod to the French High unemployment, the magnifying power of the web
influence on the country’s food. “And and fresh fintech financing are fuelling an eruption of
of course, this is Kansas City,” says startups not seen in decades. And America will never go
Nguyen, 32. “They’re the colours back to business as usual
of the Chiefs and Royals, too.”
Cafe Cà Phê serves “Hella Good
By MANEET AHUJA
Lattes” and “Saigon” iced coffee to

86
PHOTOGRAPHS: CHRIS CRISMAN FOR FORBES

Matt Redler’s startup, Panther, helps companies hire low-cost but Former Miss Saigon star Jackie Nguyen left Broadway’s limelight
far-flung foreign workers. “Since the pandemic hit, we have all to open Kansas City Vietnamese coffee shop Cafe Cà Phê. “I really
participated in an uncharted experiment around remote work.” wanted to own something on my own.”

FORBES INDIA • NOVEMBER 19, 2021


A Hundred Years POST-COVID ENTREPRENEURSHIP

Of Unemployment
In a matter of months, Covid-19 destroyed
jobs on a scale not seen since the Great
Depression. Millions of Americans have since
some 200 customers a day. Monthly started companies out of need—and opportunity and Louisiana. To spotlight this
revenue is roughly $30,000. “It’s Unemployment rate upcoming, diverse, entrepreneurial
25%
been a crazy, amazing ride,” says Great Depression
generation, Forbes is launching
Nguyen, a first-time entrepreneur. 25% in August 1933 the Next 1000, a reader-nominated
“The only business I knew before list of small-business founders,
this was show business.” 20% scattered across America, with
A little over a year ago, Nguyen less than $10 million in funding
was an actress who had spent nearly and revenue. Businesses like these
two decades in musical theatre. 15%
drive the economy, employing
Before the pandemic, she made 14.7% more than 30 million Americans.
April 2020
$90,000 a year on the touring The startup surge continues
production of Miss Saigon. On through 2021. In February, there
10%
March 15, 2020, she performed in were nearly 430,000 registrations
Fort Myers, Florida. The next day, for new businesses, an increase
the lights went out on Broadway. of 40 percent from February
“I didn’t have a house, car or any 5% 2020—the last month before
significant savings,” Nguyen says. the pandemic froze the global
She moved to Kansas City from economy. As the world gets back
Long Island City, Queens, investing 0% to business, many new founders
$10,000 from her scant savings 1920 2021 like Nguyen aren’t looking back.
SOURCE Bureau of Labor Statistics, St. Louis Fed
and an additional $13,000 from

A
Kickstarter (it helps to have 4,000 month into the nationwide
Instagram followers). She’s never applications, according to the US lockdown, 22 million jobs
going back to the Great White Census Bureau. That’s nearly 840,000 vanished. Unemployment
Way. “As an actress, my career was more than 2019—a 25 percent jump. neared 15 percent—the second-
always at the mercy of someone It’s a stark difference compared to highest rate in 100 years, topped 87
else,” she says. “Now I get to make the 2008 credit crisis, which saw an only by the Great Depression.
all my choices and get to be very 8 percent drop in new applications. The hardest hit were thriving
intentional behind what I choose.” “This makes you sit up and pay experience-based industries
attention,” says John Lettieri, co- like restaurants, retail, travel,

N
guyen is one of the 4 founder and CEO of the Economic Hollywood, sports and other live
million–plus people Innovation Group, a bipartisan events. Nearly 40 percent of all
fuelling America’s think tank. “It’s not what many jobs lost came from the travel and
unprecedented entrepreneurial of us would have expected on hospitality industries, based on a
explosion. Sparked by pandemic the front end of this crisis.” US Travel Association study. By
unemployment not seen since the Up also are the number of new mid-April 2020, the restaurant and
depths of the Great Depression, a startups likely to hire employees. retail sectors had each lost roughly
permanent shift in where we live Labelled “high-propensity” 2.5 million jobs. Those lucky enough
and work, access to fresh sources of businesses by the IRS, these to keep their positions awoke to a
capital through fintech, ubiquitous potential job creators jumped seemingly endless new reality of
cheap technology and dogged 15 percent in 2020. “During remote work and virtual school.
determination, Americans are 2008’s Great Recession, the new- After the pandemic terminated
betting on themselves and launching employer businesses fell by nearly her gig as a wedding photographer,
companies at a historic rate. 230,000 from their previous year’s Jade Adams threw herself into her
Every recession seeds a bumper level,” Lettieri says. “During the houseplant hobby, collecting more
crop of startups. As the maxim goes, Covid crisis, they climbed over than 200 exotic plants like rare
necessity is the mother of invention. 200,000—it’s a mirror image.” alocasias and philodendron pink
But this time it’s different. Just as And the most significant spikes princesses. When the vegetation
the Covid recession, in its breadth, in these job-creating businesses overtook her apartment, she began
size and speed, was astounding, are happening far from expensive selling the plants on Facebook and
so will be its impact on America’s coastal hubs. Instead, the deep then, in July, she hawked $15,000
small-business landscape. South is driving the boom, worth at a pop-up in Knoxville,
In 2020, more than 4.3 million with triple-digit growth across Tennessee’s Central Collective
people registered for new business Georgia, Mississippi, Alabama event space. By last October, Adams,

NOVEMBER 19, 2021 • FORBES INDIA


Startup Nation
Cross Border As new businesses spring up across the country,
the South shines. In Q1, applications for startups
deemed likely job creators by the IRS have surged
by more than 80% in Alabama, Louisiana and
Georgia. Mississippi saw a 125% bump
23, bet her entire $20,000 savings resident Matt Redler co-founded
on a brick-and-mortar shop called 25% 50% 75% 100%
the software company Panther to
Oglewood Avenue. She earned the help businesses hire programmers
investment back within a matter of and designers from around the
days. “The houseplant market has world. Before the pandemic, Redler,
blown up during the pandemic,” she 23, had used overseas coders to
says. “More people are home and build a website for booking private
trying to bring the outdoors inside.” chefs. Covid killed the appetite for
Adams, who made about $48,000 that service, but Redler quickly
a year as a wedding photographer, shifted. He wagered that the rise
has grossed $265,000 in revenue of remote work would create a
since October. She uses Instagram tidal wave of demand for cheap
SOURCE Economic Innovation Group
to share photos of her plants and foreign labour. “Companies that
give gardening advice to 15,000 tap into global talent pools will
followers. In January, she hosted Digital Dominance be far better positioned to excel
Houseplants 101 on Handmade, Seventy percent of new startups were either tech- over the next decade,” he says.
based companies or relied on online tools from the
HGTV’s 630,000-subscriber start, a recent Salesforce survey found
While less expensive than
YouTube channel. The former American employees, international
marital shutterbug isn’t going back Startups that are workers come with a host of
behind the camera anytime soon. digital or relied on payroll and compliance headaches.
tech from day one
“I make too much money to do Panther gives US companies
Startups that added
that,” Adams says. “This is it.” tech tools to scale
access to tech workers in 160
countries. Its software handles

I
Startups not using
f Covid’s economic carnage tech to operate background checks, onboarding
created the need for millions and payroll, and helps firms follow
88 of Americans to start a local labour and tax rules. Redler
CASH FLOW SHOP POP
business, technology provided has recently raised $4.2 million
PayPal saw business Since Covid, stores selling
the tools. Widespread video payments climb 33% internationally on Shopify from Soma Capital, Adapt VC
communication, social media, in 2020 increased by a third and angel investors including Jon
$866 B
e-commerce, cloud computing and Oringer, the billionaire founder
DIY websites make it cheap and 690,000+ of Shutterstock, who’s also a
easy for anybody to launch a global client. Says Redler: “Talent is
company from their basement. $649 B 520,000+ everywhere, but opportunity is not.”
“The internet economy has The Covid lockdowns proved
become so pervasive and so that most employees can be as
intertwined with every aspect productive without a central
of our economy,” says EIG’s office—and millions will never
Lettieri. “Today, you have the return to one. A March Harvard
2019 2020 2019 2020
opportunity to do things remotely SOURCE Salesforce, PayPal, Deloitte
Business School study found that
that would never have been more than 25 percent of office
possible even ten years ago.” workers hope to remain remote.
Shopify, the $150 billion (market options to borrow cash. In 2020, Maisha Burt launched
cap) software company that lets small business-loan marketplace Lendio Workchew, a Forbes Next 1000
businesses sell online, saw a near- fulfilled more than 100,000 non-PPP honoree, in 2018 to turn hotels, bars
80 percent increase in new stores in small-business loans—a 500 percent and restaurants into coworking
2020. Digital-payments giant PayPal increase from the previous year. spaces during the daylight hours,
had a 40 percent rise in business “The influx of new technology has when they’re often unused. Burt,
accounts over the same period. made the barrier to entry zero,” says 46, got the idea while working
According to a Salesforce survey, a Shopify’s global head of sales and as a government consultant. “I
whopping 70 percent of new startups marketing, Loren Padelford. “You was stuck working from home,”
are either technology companies or can launch a company overnight she says. “I needed something
digital-first from day one. Meanwhile, and start selling globally.” between a coffee shop, which was
a host of online lenders are giving Tech lets people work from unpredictable, and a WeWork,
a wide range of founders more anywhere, too. In June 2020, Tampa which was too expensive.”

FORBES INDIA • NOVEMBER 19, 2021


POST-COVID ENTREPRENEURSHIP

The Next 1000


Before the pandemic, Burt targeted
individuals, but she has since chased
company-wide deals as employers
look to reduce office space—and
employees grow weary of working
out of kitchens and repurposed
Pandemic Pivots
closets. “We are reimagining These five standouts from the Next 1000, our new listing
what communal workspaces look of entrepreneurs from across America with less than $10
like, cost and feel like,” Burt says. million in revenue or funding but infinite hustle, are making
“For partners, we activate and quick adjustments and creative plans to position their
monetise their underused spaces.” businesses for post-pandemic success
In March, Burt raised $2.5
WEST
million from Harlem Capital Nathalie Walton • 36
Partners, Techstars Ventures, Expectful • San Francisco
Etsy co-founder Chris Maguire
Pregnancy rates plummetted during the
and Kabbage co-founder Kathryn pandemic, but stress on young moms soared.
Petralia. Cash in hand, Burt is now So Walton is transforming her pregnancy-
meditation app, Expectful, into a wellness
expanding Workchew to 17 new company for new and aspiring mothers. Walton,
cities including New York, Detroit, an alum of Google and Airbnb, offers guides
Seattle and San Francisco. “We’re on stress and parenting, plus virtual support
groups and remote yoga classes. Subscription
charging full speed ahead,” she says. revenue could top $2 million in 2021. In January,
She’s not alone. Millions are she raised a $4 million–plus seed round from
investors including Harlem Capital and the
leaving their old careers to start Sequoia Scout Fund.
new businesses. That’s a silver
lining to the devastating and tragic MIDWEST
Covid crisis. The 1930s, wracked Ryan Meitl • 35 89
Rivet Work • Detroit
by the Great Depression, also gave
us television, commercial airlines Meitl is taking collaboration software from the
and air conditioning. Just as FDR cubicle to the construction site. His software
startup, Rivet Work, connects offices to far-flung
gave us Social Security and federally job sites, digitally organising workers, supplies
guaranteed bank deposits, President and schedules. The added efficiency helped
builders cope with the pandemic’s housing
Biden is proposing a massive boom. Launched in 2020, the early-stage startup
expansion of federal government has partnered with local construction companies
NORTHEAST in Michigan and recently raised $600,000 to
programmes. Titans like Microsoft,
Christine Marcus • 50 expand elsewhere.
Genentech, Vanguard and Home Alchemista • Boston
Depot emerged from the stagflation SOUTHEAST
When Covid closed offices, corporate caterer
of the 1970s. And while the 2008 Marcus lost all her clients but one: Vaccine Jason D. Rose • 33
recession decimated the financial maker Moderna. To reach new customers, the Skyler • Orlando
sector and housing markets, it MIT grad developed temperature-controlled
food lockers that sell Alchemista’s salads and Proving that technology enables you to start a
also launched Instagram, Uber, sandwiches in socially distanced settings. global company from anywhere, Rose built his
Hong Kong mattress brand from the comfort of
Airbnb, WhatsApp and Slack. She rents high-tech vending machines, which
his Orlando home. He launched Skyler in 2017,
are stocked daily, to landlords and building
The pandemic has already managers for up to $5,000 a month. Sales are using Shopify to sell a bed-in-a-box customised
spawned more than 4 million new on track to hit $8 million in 2021. for the Hong Kong market—a firmer mattress
with a cooling gel for the city’s steamy summers.
businesses. For their founders, After the 2019 anti-government protests and the
SOUTHWEST
there’s no going back. “We could pandemic pushed down storefront rents, Rose is
Dennis Cail • 50 finally opening a physical Skyler shop and staffing
see a revival of society and economy Zirtue • Dallas it with unemployed salespeople. But he still lives
just as the Roaring ’20s unfolded and works in Florida.
This entrepreneur is breaking the rule that
after the first World War and friends and money don’t mix. In 2018, the Navy
the 1918 flu,” says Dan Wang, an vet created Zirtue to let you borrow cash from
associate professor of business at your personal network. His software handles
the terms, rates, loans and repayments. Business
Columbia University. “It’s not a doubled during the pandemic, with Zirtue
stretch to suggest that we will see brokering $10 million in friend-to-friend loans.
Google, Morgan Stanley and Northwestern
an explosion of new ideas coming Mutual recently invested $2.5 million
from these new ventures.” in Cail’s startup.

NOVEMBER 19, 2021 • FORBES INDIA


ForbesLife thoughts
ON TRANSPORTATION
BRITTA PEDERSEN / POOL / AFP
The reality about
transportation is that it’s
future-oriented. If we’re
planning for what
we have, we’re behind
the curve.
—ANTHONY FOXX
American lawyer
GETTY IMAGES

Public transportation
is like a magnifying
glass that shows you
civilisation up close.
—CHRIS GETHARD
American actor Every mode of transport that we use—
whether it’s planes, trains, automobiles,
90
Our goal was to bikes, horses—is reusable, but not rockets.
completely change
transportation. Change So we must solve this problem in order to
traffic. And make it
possible to get anywhere
become a space-faring civilisation.
you want to go without —ELON MUSK
owning a car.
American entrepreneur
—LOGAN GREEN
American entrepreneur
With Hyperloop One,
we are on the brink of
Uber is a company the first great
that is redefining the breakthrough in
transportation industry transportation
on a global basis; to technology of the 21st
be part of that story century, eliminating
is something that is the barriers of time
AFP PHOTO

AFP PHOTO

interesting and would be and distance and


a real privilege. unlocking vast economic
—DARA KHOSROWSHAHI
opportunities.
Iranian-American Bike is the most —SHERVIN PISHEVAR
For every $1 billion
businessman democratic transport American entrepreneur we invest in public
vehicle. Bike is the most transportation, we create
daring, challenging as 30,000 jobs,
it gives its owner the save thousands of
tempting feeling of An advanced city is not dollars a year for
freedom, that is why one where even the poor each commuter,
one can say without any use cars, but rather one and dramatically
exaggeration, bike is a where even the rich use cut greenhouse gas
symbol of freedom. public transport. emissions.
—VLADIMIR PUTIN —ENRIQUE PENALOSA —BERNIE SANDERS
AFP PHOTO

President of Russia Colombian politician American politician

FORBES INDIA • NOVEMBER 19, 2021


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