The Institute of Management Sciences

COURSE OUTLINE
Course Name Oral communication Prepared On Spring 2023
Course Code Eng-231
Credit Hours 3
Instructor Natasha Butt Semester Fall 2023
Course Objective
This course is designed to equip students with the knowledge and skills required for
effective oral communication and presentation in various personal and professional
contexts. It covers the importance of oral communication, the impact of verbal and non-
verbal cues, persuasive speaking, listening skills, and the art of confident and engaging
public speaking. Additionally, the course delves into the analysis of body language, stress
management, and the art of discourse analysis, providing a comprehensive foundation for
effective oral communication.

Course Learning Outcomes

CLO # Description
1. Students will demonstrate proficiency in oral communication by effectively conveying
information, ideas, and messages in various personal and professional contexts.

2. Students will develop the confidence and persuasive speaking skills necessary to engage and
influence diverse audiences, both in public speaking and interpersonal communication
situations.

3. Students will master the art of non-verbal communication, including body language
analysis, to enhance their ability to convey and interpret messages accurately.
Teaching & Learning Methodology

Class lectures, slides, audios, Videos, TV and Talk Shows, Movie review, Ted Talks Assignments and Quiz.

Textbook(s)

How to Win Friends and influence People by Carnegie

Learn to Win Arguments and Succeed by Gupta

The Definite book of Body Language by Allan plus Barbara

Managing Conflict and Negotiation by B. D Singh

 Reference Book(s)
Communicating at Work by Ronald B. Adler, Communication Skills for Professionals by Nira Konar &

English Skills with Reading by John Langan

Grading Policy
Assessment Instruments Percentage
Quizzes 10
Assignments 5
Presentations 5
Class participation and attendance 10
Mid Term Exam 30
Final Exam 40
Week-wise Course Outline
Session # Activities
Contents (Lectures, slides,
presentations, homework,
assignments, quizzes etc.)
1 Oral Communication
 Importance Of oral communication PPT, Lecture, Class
 Forms of Oral communication discussions
 Barriers in Oral communication
 Oral communication in Business
2 Verbal and Non Verbal communication PPT, Lecture, Class
 Verbal Messages discussions, videos
 Non-Verbal communication
Assignment 1
 Gender difference in
Communication
3 Persuasive Speaking
 The art of Speaking TED talks, lecture, PPT,
 Public speaking speaking practices in class.
 Audience attention
Speeches and presentation
4.
 Types of Speeches
 Dialogue Delivery
 Presentation skills TED talks, lecture, PPT,
 Rapport Building speaking practices in class.
5 Body Language Analysis

 5c’s of body language (Context,

Congruence, Culture, Consistency,
Clusters)
 Functions of Body language (regulating, TED talks, lecture, PPT,
substituting, conflicting, moderating, Videos, body language
complementing and repeating) analysis of different
 Elements of body language (Eye contact, Celebrities
gestures, facial expressions, tone, voice,
posture, movement, touch appearance)
QUIZ 1
6. Confidence Building
 Self Confidence TED talks, lecture, PPT, self-
 Importance of Confidence analysis of confidence.
 Strategies of building Confidence
 Difference between Confidence and
Over Confidence
7 Listening Skills IELTS listening Audios,
 Active and Reflective Listening lecture, PPT
 Role of listening in Oral
communication
 Barriers of Listening QUIZ 2

 Types of Listening (Deep Listening,

therapeutic listening, Critical
Listening and full listening)

8 Mid Term Mid- Term exam

Picture Description
9
 Effective Picture Talk
 Guideline and Techniques of
Picture Conversation PPT, Lecture, Image Analysis,
 3 Cs of Image description class discussions
(Concise, Complete and
contextual)
10 Interview Skills
 Employment interview Lecture, PPT, Mock
 Preparing and planning an Interviews and presentations
Interview
 Appearance and Dress Code

11 Anxiety and Stress Management

 Causes of Speech Anxiety
 Overcoming Fear of Public
Lecture, Videos, speaking
speaking
practices, PPT and class
 Strategies to release Tension discussions
12 TV Show and Movie Discussion
 Literary aspects of a movie Movie & TV Show analysis,
 Dramatic aspect of a movie PPT, lecture, discussions and
ASSIGNMENT 2
 Cinematic aspect of a movie
 Critical analysis of a Movie
13 Networking and Social Relations
PPT, Lecture, class
 5 Bs of Networking
discussions and class
 Expanding Social Circle
activities for networking
 The importance of building
relations

14 Discourse Analysis
 Theory of discourse analysis
 Elements of discourse
 Foucault Theory of Discourse PPT, Lecture, Notes and
 Categories of Discourse analysis:
ASSIGNMENT 3
(Structural analysis, cognitive analysis,
social cultural analysis,
critical analysis and synthetic analysis)
 15 Grice Conversational Maxim
 Maxim of quality
 Maxim of quantity PPT, Lecture, Notes and
 Maxim of relevance PRE-FINAL QUIZ 3
 Maxim of manner
16 Final Term Final-Term Exam

General Guidelines for Students

 Attend classes consistently and arrive on time.
 Address your professors with respect and professionalism.
 Create a healthy learning environment by following classroom rules.
 Avoid offensive or disrespectful language.
 Dress professionally and be hygienic.
 Refrain from any form of harassment, including physical, mental, or verbal.
 Be courteous and considerate to fellow students, professors, and staff.
 Submit assignments and projects on time.

Understanding the lectures, doing assignments will be very helpful in quizzes, mid-
Term and final to get a good grades. IN FACT, IT IS VERY IMPORTANT TO
CONCENTRATE ON GETTING THE KNOWLEDGE NOT GRADES