Chethana N

SUMMARY CONTACT
Dedicated Supply Chain Executive with 1.5 years of expertise in supply chain chethananbharadwaj2001@gmail.co
management. Proficient in utilizing the Freshdesk tool to efficiently handle 100+ m
tickets daily, ensuring seamless supply chain operations. Additionally, adept at 8310246528
managing First-mile and last-mile escalations, optimizing processes, and Bengaluru, India 560078
enhancing overall supply chain efficiency. Committed to delivering results and
driving continuous improvement in supply chain processes.

SKILLS

EXPERIENCE • Logistics Management

• Inventory Analysis
Shiprocket Omuni Ltd - SCM Executive
• Relationship Building
Bengaluru, India • 05/2022 - Current
• Communication
*Managed and resolved escalated facility management issues promptly and
efficiently. • Leadership
*Collaborated with cross-functional teams to address and rectify facility-related
concerns.
*Developed and implemented proactive measures to prevent recurring issues, EDUCATION
resulting in improved facility performance and tenant satisfaction.
*Maintained documentation of all escalations, actions taken, and resolutions Bachelor Of Commerce: Accounting
achieved. APS COllege Of Commerce
*Oversaw logistics-related escalations, ensuring timely resolution and customer Bengaluru • 09/2023
satisfaction.
*Worked closely with logistics partners and carriers to address shipping delays,
damaged goods, and other transportation issues.

DTDC Express Ltd - Retail Associate

Bengaluru, India • 01/2021 - 04/2022

• Greeted customers and provided excellent customer service.

•
• Assisted customers in finding products, answered questions, and made product
recommendations.
• Maintained store appearance by stocking shelves, organizing merchandise
displays, and cleaning counters.
• Operated cash register to process payments from customers.