You are on page 1of 30

Leadership Theory and Practice 7th

Edition Northouse Test Bank


Visit to Download in Full: https://testbankdeal.com/download/leadership-theory-and-pr
actice-7th-edition-northouse-test-bank/
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Multiple Choice

1. Context and culture is


a. An antecedent condition in servant leadership
b. A leader behavior in servant leadership
c. An outcome of transformational leadership
d. An outcome of servant leadership
Ans: A
Cognitive Domain: Knowledge
Answer Location: Antecedent Conditions
Question Type: MC

2. Liden’s servant leadership model is “trait-like” in that


a. Leader behaviors are identified
b. Leader attributes are part of the antecedent conditions
c. Humility is a consistent servant leadership factor
d. Identifying leader traits is an outcome of servant leadership
Ans: B
Cognitive Domain: Application
Answer Location: Antecedent Conditions
Question Type: MC

3. Which is an antecedent condition?


a. Leadership outcomes
b. Conceptualization
c. Follower receptivity
d. Putting followers first
Ans: C
Cognitive Domain: Knowledge
Answer Location: Antecedent Conditions
Question Type: MC

4. The people I am leading want me to use servant leadership. This is an example of


a. Collective bargaining
b. Emotional healing
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

c. Context and culture


d. Follower receptivity
Ans: D
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: MC

5. Dimensions of culture related to how power is used in different societies is an example of


which main component of Liden’s servant leadership model?
a. Antecedent conditions
b. Servant behaviors
c. Leadership outcomes
d. Transactional leadership
Ans: A
Cognitive Domain: Application
Answer Location: Antecedent Conditions
Question Type: MC

6. The qualities and disposition of the leader describe


a. Leader behaviors
b. Leader attributes
c. Ethical perspective
d. Follower growth
Ans: B
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: MC

7. Individuals who find servant leadership a form of micromanagement


a. Are receptive to this style of leadership
b. Lack one of the important outcomes of servant leadership
c. Lack one of the three antecedent conditions of servant leadership
d. Would enjoy working with a leader who uses servant leadership
Ans: C
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

8. Jasmine understands the complexities of all levels of her organization and successfully solves
problems that meet the organization’s mission. She is using which servant leader behavior?
a. Conceptualizing
b. Behaving ethically
c. Putting followers first
d. Empowering
Ans: A
Cognitive Domain: Application
Answer Location: Servant leader behaviors
Question Type: MC

9. Henry leads a group of 20 in a fast-paced telemarketing center. He stopped his own work to
console one of his followers who was struggling with a personal issue unrelated to his work. He
is using which servant leader behavior?
a. Helping followers grow and succeed
b. Emotional healing
c. Creating value for the community
d. Empowering
Ans: B
Cognitive Domain: Application
Answer Location: Servant leader behaviors
Question Type: MC

10. Kim leads a team of graduate students in food science who discover a new food ingredient
that tastes like salt but contains no artificial ingredients. Kim gives credit for the discovery to her
graduate students. She is displaying what servant leader behavior?
a. Foresight
b. Emotional healing
c. Putting followers first
d. Empowering
Ans: C
Cognitive Domain: Application
Answer Location: Servant leader behaviors
Question Type: MC

11. My math teacher not only helps me solve difficult equations, but she also wrote me a great
letter of recommendation for the college I want to attend that has a highly ranked math
department. She is using which servant leader behavior?
a. Helping followers grow and succeed
b. Emotional healing
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

c. Behaving ethically
d. Conceptualizing
Ans: A
Cognitive Domain: Application
Answer Location: Servant leader behaviors
Question Type: MC

12. My supervisor signed our company up for the annual “Day of Service” in our town. He
encouraged all of us to volunteer with him instead of working at our company that day. He is
using which servant leader behavior?
a. Conceptualizing
b. Creating value for the community
c. Behaving ethically
d. Emotional healing
Ans: B
Cognitive Domain: Application
Answer Location: Servant leader behaviors
Question Type: MC

13. I give my teaching assistants the freedom to set their own office hours and create grading
rubrics for the assignments they independently grade. I am using which servant leader behavior?
a. Persuasion
b. Creating value for the community
c. Behaving ethically
d. Empowering
Ans: D
Cognitive Domain: Application
Answer Location: Servant leader behaviors
Question Type: MC

14. Which leader behavior is the defining characteristic of Liden’s servant leadership model?
a. Behaving ethically
b. Emotional healing
c. Putting followers first
d. Empowering
Ans: C
Cognitive Domain: Comprehension
Answer Location: Servant leader behaviors
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

15. Leaders who do the right thing are applying which of Liden’s servant leader behaviors?
a. Empowering
b. Behaving ethically
c. Emotional healing
d. Putting followers first
Ans: B
Cognitive Domain: Comprehension
Answer Location: Servant leader behaviors
Question Type: MC

16. Which of the following is not an outcome of servant leadership?


a. Follower performance
b. Organizational performance
c. Follower conceptual ability
d. Follower growth
Ans: C
Cognitive Domain: Comprehension
Answer Location: Leadership Outcomes
Question Type: MC

17. Servant leadership


a. Directly impacts society
b. Indirectly impacts society
c. Has not been shown to impact society
d. Is not a useful theory of leadership
Ans: B
Cognitive Domain: Comprehension
Answer Location: Leadership Outcomes
Question Type: MC

18. For servant leadership to be successful


a. Followers need to be open to this type of leadership
b. Followers need to become servants themselves
c. Followers must share all antecedent conditions
d. Followers must have an altruistic philosophy toward work
Ans: A
Cognitive Domain: Comprehension
Answer Location: How Does SL Work?
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Question Type: MC

19. Which of the following is a strength of servant leadership approach?


a. Research supports the identification of the seven leader behaviors
b. The follower focus implies servant leadership is not about leading
c. There is no consensus on a common definition of servant leadership
d. It frames leadership on the principles of followers first
Ans: D
Cognitive Domain: Comprehension
Answer Location: Strengths
Question Type: MC

20. One criticism of servant leadership is


a. It puts followers first at the expense of the leader
b. The Servant Leadership Questionnaire has not been validated
c. Conceptualizing leader behaviors could be a cognitive ability
d. Altruism is a central component
Ans: C
Cognitive Domain: Application
Answer Location: Criticism
Question Type: MC

21. When leaders use good communication skills to understand and acknowledge followers’
viewpoints they are using which characteristic of a servant leader?
a. Healing
b. Listening
c. Persuasion
d. Conceptualization
Ans: B
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

22. My leader tries to appreciate what I am thinking and feeling in our interactions; he is using
which characteristic of a servant leader?
a. Empathy
b. Listening
c. Persuasion
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

d. Conceptualization
Ans: A
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

23. When my leader shows she cares about my personal well-being she is using which
characteristic of a servant leader?
a. Awareness
b. Listening
c. Healing
d. Conceptualization
Ans: C
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

24. I am attuned to my physical, social, and political environments and my impact on others. I
am using which characteristic of a servant leader?
a. Stewardship
b. Listening
c. Persuasion
d. Awareness
Ans: D
Cognitive Domain: Application
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

25. My leader gently but clearly convinces me to change. He is using which characteristic of a
servant leader?
a. Foresight
b. Awareness
c. Persuasion
d. Conceptualization
Ans: C
Cognitive Domain: Application
Answer Location: Ten Characteristics Servant Leader
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

26. My leader is a real visionary and helps us solve organizational problems in creative ways.
She is using which characteristic of a servant leader?
a. Building community
b. Listening
c. Foresight
d. Conceptualization
Ans: D
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

27. My leader is great at predicting the future based on past experiences. He is using which
characteristic of a servant leader?
a. Empathy
b. Awareness
c. Persuasion
d. Foresight
Ans: D
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

28. My leader takes careful responsibility for managing the resources of our organization. This is
an example of which characteristic of a servant leader?
a. Stewardship
b. Commitment to the growth of people
c. Persuasion
d. Conceptualization
Ans: A
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

29. My leader helped me advance my career by giving me additional opportunities to learn and
expand my skills. He is using which characteristic of a servant leader?
a. Stewardship
b. Building community
c. Commitment to the growth of people
d. Awareness
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Ans: C
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

30. Our team feels a sense of unity and relatedness that helps us identify with the greater value of
our organization because our leaders use of which characteristic of a servant leader?
a. Stewardship
b. Building community
c. Commitment to the growth of people
d. Awareness
Ans: B
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

31. The servant leader characteristic in which the leader has vision and solves problems in
creative ways is similar to the problem-solving competency in which leadership approach?
a. Behavioral
b. Skills
c. Transformational
d. Authentic
Ans: B
Cognitive Domain: Analysis
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

32. Which researcher(s) identified the 10 characteristics of servant leaders?


a. Liden et. al
b. Luthans and Avolio
c. Riggio
d. Spears
Ans: D
Cognitive Domain: Knowledge
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

33. Spears’s 10 characteristics of a servant leader were derived from


Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

a. House’s original work on ethical leadership


b. Greenleaf’s original work on servant leadership
c. House’s original work on charismatic leadership
d. Bass’s original work defining transformational leadership
Ans: B
Cognitive Domain: Knowledge
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

34. Greenleaf’s original writing about servant leadership is accepted as a leadership


a. Theory
b. Model
c. Approach
d. Dissertation
Ans: C
Cognitive Domain: Knowledge
Answer Location: Ten Characteristics Servant Leader
Question Type: MC

35. Which statement is most correct about servant leadership?


a. There are two models of servant leadership: Liden’s and Spears’s.
b. The only model of servant leadership is Liden’s.
c. There are several models that describe servant leadership.
d. No models of servant leadership have been shown to be effective.
Ans: C
Cognitive Domain: Application
Answer Location: Building a Theory about SL
Question Type: MC

36. Which characteristics of servant leadership are found in all models of servant leadership
described in the text?
a. Wisdom and humility
b. Wisdom and courage
c. Vision and courage
d. None are consistent across all models
Ans: D
Cognitive Domain: Application
Answer Location: Building a Theory about SL
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

37. The purpose of Liden et. al’s research on servant leadership was to
a. Discredit servant leadership as a theory
b. Clarify the altruistic nature of servant leadership
c. Provide a framework consistent with transformational leadership
d. Provide a framework for understanding servant leadership complexities
Ans: D
Cognitive Domain: Application
Answer Location: Model of Servant Leadership
Question Type: MC

38. The three main components of the servant leadership model are
a. Authenticity, antecedent conditions, motivation
b. Conceptualization, servant leader behaviors, performance outcomes
c. Idealized consideration, performance outcomes, servant leader behaviors
d. Servant leader behaviors, antecedent conditions, leadership outcomes
Ans: D
Cognitive Domain: Knowledge
Answer Location: Model of Servant Leadership
Question Type: MC

39. A pre-existing factor that influences servant leadership process is


a. An outcome of servant leadership
b. An antecedent condition of servant leadership
c. An effect of servant leadership
d. A behavior in servant leadership
Ans: B
Cognitive Domain: Comprehension
Answer Location: Model of Servant Leadership
Question Type: MC

40. Servant approach is about


a. Service and influence
b. Influence and skill development
c. Service and authoritarianism
d. Adaptive and influential leadership
Ans: A
Cognitive Domain: Comprehension
Answer Location: Description
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Question Type: MC

41. The clearinghouse and research center on servant leadership is now called
a. The Center for Applied Ethics
b. The Service and Leadership Center
c. The Greenleaf Center for Servant Leadership
d. The Center for Service and Ethical Behaviors
Ans: C
Cognitive Domain: Knowledge
Answer Location: Description
Question Type: MC

42. The first papers about servant leadership were written by


a. Liden
b. Spears
c. Greenleaf
d. House
Ans: C
Cognitive Domain: Knowledge
Answer Location: Description
Question Type: MC

43. Servant leadership is


a. Follower focused
b. Leader focused
c. Authority focused
d. Paternalistic
Ans: B
Cognitive Domain: Comprehension
Answer Location: Description
Question Type: MC

44. Greenleaf includes in his definition of servant leadership


a. Being taken care of by the servant follower
b. An emphasis on leaders first serving others
c. The servant follower serving others first
d. The servant follower serving the leader first
Ans: B
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Cognitive Domain: Comprehension


Answer Location: Description
Question Type: MC

45. Greenleaf advocated


a. How organizations can influence leaders to rally followers
b. Using communication to build consensus in groups
c. Using power and authority to influence followers
d. Ethics are poor in modern for-profit organizations
Ans: B
Cognitive Domain: Knowledge
Answer Location: Historical Basis of Servant Leadership
Question Type: MC

46. Servant leadership places followers first and


a. Is a leadership model that incorporates social justice
b. Emphasizes adapting to followers’ competence and commitment
c. Uses adaptive leadership principles
d. Shifts authority to the followers
Ans: A
Cognitive Domain: Application
Answer Location: Description
Question Type: MC

47. Servant leadership is


a. Descriptive
b. Prescriptive
c. Both descriptive and prescriptive
d. Neither descriptive or prescriptive
Ans: C
Cognitive Domain: Comprehension
Answer Location: Description
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

48. Servant leadership has been called a paradox because


a. It is not a trait but a behavior that can be learned.
b. It asks leaders to serve and influence others at the same time.
c. It is both a theory and an approach.
d. Followers grow while being served.
Ans: B
Cognitive Domain: Comprehension
Answer Location: Description
Question Type: MC

49. The opposite of servant leadership is


a. Laissez-faire leadership.
b. Path-goal leadership.
c. Authentic leadership.
d. Coercive leadership.
Ans: D
Cognitive Domain: Application
Answer Location: Historical Basis of SL
Question Type: MC

50. According to Greenleaf, the best measure of servant leadership is


a. Whether the leader has the necessary traits to lead.
b. Whether the leader is ethical.
c. Whether followers are willing to support the leader.
d. Whether followers are nurtured by the leader.
Ans: D
Cognitive Domain: Comprehension
Answer Location: Historical Basis of SL
Question Type: MC

51. Which of the following is not a component of Spears's 10 characteristics of servant leaders?
a. Listening
b. Healing
c. Sympathy
d. Stewardship
Ans: C
Cognitive Domain: Knowledge
Answer Location: Ten Characteristics SL
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

52. Which of the following is true of antecedent conditions that have an impact on servant
leadership?
a. Dimensions of culture will influence leadership.
b. Leader attributes are much less important in this model.
c. Leaders need to conceptualize the situation or organization well.
d. Leaders need to put followers first.
Ans: A
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: MC

53. According to this leadership theory, leaders should be held accountable for failing to
anticipate future trends and problems in the organization.
a. Path-goal leadership
b. Servant leadership
c. Leader–member exchange
d. Transformational leadership
Ans: B
Cognitive Domain: Application
Answer Location: Ten Characteristics
Question Type: MC

54. Under what conditions does servant leadership fail to have a positive impact on followers?
a. When subordinates are unskilled or uneducated.
b. When the organization rewards coercive leader behavior.
c. When subordinates already exhibit a high level of organizational citizenship behavior.
d. When subordinates don't want guidance from the leader.
Ans: D
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

55. The concept that servant leaders care about the personal well-being of their followers is best
expressed by which characteristic of servant leadership?
a. Healing
b. Stewardship
c. Persuasion
d. Awareness
Ans: A
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics
Question Type: MC

56. According to the 10 characteristics of servant leadership, stewardship is _____.


a. Clear and persistent communication that convinces others to change
b. Attempting to see the world from another's point of view
c. Referring to the leader's ability to see the future
d. Taking responsibility for the leadership role
Ans: D
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics
Question Type: MC

57. Which of the following is not a servant leader behavior?


a. Empowering
b. Behaving ethically
c. Geniality
d. Conceptualizing
Ans: C
Cognitive Domain: Knowledge
Answer Location: SL Behaviors
Question Type: MC

58. A factor that appears to influence the impact of servant leadership on outcomes such as
personal and organizational job performance is ______.
a. Leader attributes
b. Follower receptivity
c. Leader context and culture
d. Leader-follower timing
Ans: B
Cognitive Domain: Application
Answer Location: Antecedent conditions
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Question Type: MC

59. Servant leadership works best when _____.


a. There is a balance of power between the leaders and followers
b. Leaders are altruistic and have a strong motivation to help others
c. Leaders use a task-oriented approach
d. Leaders are willing to leave followers to work on their own
Ans: B
Cognitive Domain: Comprehension
Answer Location: Model of SL
Question Type: MC

60. One criticism of servant leadership is


a. Researchers have been unable to reach a consensus on a common definition.
b. Servant leadership makes altruism the central component of the leadership process.
c. There is not enough focus on the role of influence and power in leadership.
d. A follower's readiness to receive servant leadership moderates its potential usefulness.
Ans: A
Cognitive Domain: Comprehension
Answer Location: Criticisms
Question Type: MC

61. Which of the following is not an outcome of servant leadership?


a. Follower performance and growth
b. Organizational performance
c. Societal impact
d. Leader empowerment
Ans: D
Cognitive Domain: Knowledge
Answer Location: Outcomes
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

62. Under servant leadership, followers may become servant leaders themselves. This is an
example of what?
a. Organizational performance
b. Leadership duplication
c. Follower performance and growth
d. Societal impact
Ans: C
Cognitive Domain: Comprehension
Answer Location: SL Behaviors
Question Type: MC

63. Which of the following statements is false?


a. Servant leadership is most effective in situations where subordinates are not open to being
guided.
b. Servant leaders place the good of followers over their own self-interests.
c. Servant leadership emphasizes that leaders be attentive to the concerns of their followers.
d. Healing is one characteristic of a servant leader.
Ans: A
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: MC

64. What makes up the core of the servant leadership process?


a. Antecedent conditions
b. Characteristics of the leader
c. Servant leader behaviors
d. Context and culture
Ans: C
Cognitive Domain: Comprehension
Answer Location: SL Behaviors
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

65. Ray was chosen by his boss to lead a team of coworkers during a companywide project. Ray
spent a lot of time getting to know each of his individual team members and fostering intergroup
relationships. Throughout the project, the people on Ray's team developed a deep sense of unity
and relatedness to one another. Which characteristic of servant leadership best describes Ray's
methods?
a. Conceptualization
b. Building community
c. Stewardship
d. Awareness
Ans: B
Cognitive Domain: Application
Answer Location: SL Behaviors
Question Type: MC

66. Which three antecedent conditions have an impact on servant leadership?


a. Context and culture; societal effect; follower receptivity
b. Follower receptivity; emotional healing; creating value for the community
c. Follower performance and growth; societal impact; behaving ethically
d. Context and culture; leader attributes; follower receptivity
Ans: D
Cognitive Domain: Knowledge
Answer Location: Outcomes
Question Type: MC

67. Which of the following is not involved in servant leadership training?


a. Self-assessment exercises
b. Educational sessions
c. Visualization
d. Goal setting
Ans: C
Cognitive Domain: Comprehension
Answer Location: Application
Question Type: MC
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

68. What makes servant leadership similar to the skills approach and styles approaches of
looking at leadership?
a. It focuses on leadership from the point of view of the leader.
b. It focuses on leadership from the point of view of the follower.
c. It emphasizes the importance of communication in leadership.
d. It accentuates the significance of the leader-follower relationship.
Ans: A
Cognitive Domain: Application
Answer Location: Application
Question Type: MC

69. Servant leaders do all of the following except


a. Put followers first.
b. Empower followers.
c. Help followers develop full personal capacities.
d. Rely on followers to independently initiate growth.
Ans: D
Cognitive Domain: Comprehension
Answer Location: Application
Question Type: MC

70. Helping followers to grow and succeed and creating value for the community are both
behaviors of which type of leadership?
a. Transformational leadership
b. Servant leadership
c. Authentic leadership
d. Transactional leadership
Ans: B
Cognitive Domain: Comprehension
Answer Location: SL Behaviors
Question Type: MC

71. When servant leadership is practiced, organizational performance is positively affected


because
a. Followers become aware of their full potential.
b. Leaders create more opportunities for subordinates.
c. Subordinates go beyond the basic requirements of their job duties.
d. Leader-follower communication is mutually respected and enhanced.
Ans: C
Cognitive Domain: Application
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Answer Location: Outcomes


Question Type: MC

72. How does servant leadership differ from path-goal theory?


a. Focuses on the behaviors leaders should exhibit to put followers first.
b. Is unconcerned with the way leaders should treat followers.
c. Focuses on the need for leaders to perfect themselves before helping others.
d. Makes the need for task completion necessary before relationships can thrive.
Ans: A
Cognitive Domain: Application
Answer Location: Summary
Question Type: MC

Multiple Selection

73. Which servant leadership behaviors in Liden’s model are also found in Spears’s 10
characteristics of servant leadership?
a. Ethical behavior; Awareness
b. Follower growth; Building community
c. Listening; Empowering
d. Conceptualizing; Healing
Ans: B, D
Cognitive Domain: Application
Answer Location: Servant Leader Behaviors
Question Type: MS

74. When leaders use servant leadership behaviors, the expected outcome on followers is
a. Greater self-actualization
b. Followers may themselves become servant leaders
c. Reduced need for leader interaction
d. Increased dependence on servant leaders
Ans: A, B
Cognitive Domain: Comprehension
Answer Location: Leadership Outcomes
Question Type: MS
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

75. Servant leadership focuses on the behaviors leaders should exhibit to


a. Successfully improve productivity
b. Support followers’ personal development
c. Put followers first
d. Improve followers’ skills
Ans: B, C
Cognitive Domain: Comprehension
Answer Location: How Does SL Work?
Question Type: MS

76. Which researcher(s) have been involved with describing servant leadership?
a. Greenleaf and Spears
b. Kouzes and Posner
c. Bass and Avolio
d. Liden et al. and Spears
Ans: A, D
Cognitive Domain: Comprehension
Answer Location: Model of Servant Leadership
Question Type: MS

77. Which of the following theories are leader centered?


a. Transformational
b. Servant
c. Skills
c. Path–goal
Ans: B, C
Cognitive Domain: Application
Answer Location: Description
Question Type: MS

78. The basic premise of servant leadership includes


a. The good of the followers
b. Follower development
c. Strong morals
d. All followers appreciate servant leadership
Ans: A, B, C
Cognitive Domain: Comprehension
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Answer Location: Description


Question Type: MS

79. Servant leadership


a. Has not been used extensively in leadership training programs
b. Has been used extensively in leadership training programs
c. Is used only in top management leadership training programs
d. Is used at all levels of management in leadership training programs
Ans: B, D
Cognitive Domain: Comprehension
Answer Location: Application
Question Type: MS

80. Which of the following leadership approaches is used extensively in leadership training
programs?
a. Trait
b. Skills
c. Authentic
d. Servant
Ans: B, D
Cognitive Domain: Application
Answer Location: Application
Question Type: MS

True/False

81. There are only two models in servant leadership, Spears’s and Liden’s.
a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Building a Theory of SL
Question Type: TF

82. Leader courage and humility are two characteristics consistent across all models of servant
leadership.
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Building a Theory of SL
Question Type: TF

83. Servant leadership is not used widely in leadership training programs.


a. True
b. False
Ans: False
Cognitive Domain: Knowledge
Answer Location: Application
Question Type: TF

84. Servant leadership can be applied at all levels of management in all types of organizations.
a. True
b. False
Ans: True
Cognitive Domain: Knowledge
Answer Location: Application
Question Type: TF

85. Leaders can both serve and influence their followers at the same time.
a. True
b. False
Ans: True
Cognitive Domain: Knowledge
Answer Location: Description
Question Type: TF

86. There is no single accepted definition of servant leadership.


a. True
b. False
Ans: True
Cognitive Domain: Comprehension
Answer Location: Application
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Question Type: TF

87. Foresight and conceptualization are two characteristics of the first model of servant
leadership.
a. True
b. False
Ans: True
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics
Question Type: TF

88. There is a lack of agreement among researchers on what specific characteristics define
servant leadership.
a. True
b. False
Ans: True
Cognitive Domain: Comprehension
Answer Location: Ten Characteristics
Question Type: TF

89. Servant leadership can be effective in any organizational context.


a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Applications
Question Type: TF

90. Follower receptivity is an outcome of servant leadership.


a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: TF
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

91. Antecedent conditions refer to the societal trends that enable servant leadership to be
effective.
a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: TF

92. Emotional healing is the central motivation behind the servant leadership process.
a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: SL Behavior
Question Type: TF

93. The first step in becoming a servant leader is to aspire to lead.


a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Model of SL
Question Type: TF

94. According to the Liden et al. (2008) model of servant leadership, behaving ethically and
empowering followers are servant leader behaviors that produce desirable leadership outcomes.
a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Model of SL
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Question Type: TF

95. Servant leadership can enhance group performance by clarifying goals and increasing team
potency.
a. True
b. False
Ans: True
Cognitive Domain: Comprehension
Answer Location: Model of SL
Question Type: TF

96. Servant leadership stresses the role of personal influence in the leadership process.
a. True
b. False
Ans: True
Cognitive Domain: Comprehension
Answer Location: Model of SL
Question Type: TF

97. Servant leadership is most effective when subordinates have an external locus of control.
a. True
b. False
Ans: False
Cognitive Domain: Comprehension
Answer Location: Antecedent Conditions
Question Type: TF

Essay

98. How does the power of servanthood compare with French and Raven's five bases of social
power?
Ans: Referent power: leaders are liked and adored by followers. Expert power: based on
followers' perceptions of the leader's competence. Legitimate power: having status or formal job
authority. Reward power: having the capacity to reward behavior. Coercive power: having the
capacity to penalize or punish others. Servant leadership is more about shared power.
Cognitive Domain: Analysis
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Answer Location: Servant Leadership Defined


Question Type: Essay

99. How can a leader develop the ability to be a visionary?


Ans: Conceptualization: providing a clear sense of goals and direction. Foresight: using what has
happened in the past compared with what is happening in the present to predict what will happen
in the future.
Cognitive Domain: Application
Answer Location: 10 Characteristics
Question Type: Essay

100. Why might some subordinates not want to work with servant leaders?
Ans: Servant leaders concern themselves with inequalities and injustices. Those at the top of the
organization will be brought down to the level of those who have less in order to even things out.
There is little incentive to achieve higher since everyone is viewed as equals
Cognitive Domain: Application
Answer Location: Follower Receptivity
Question Type: Essay

101.Defend or refute: Servant leadership should be conceptualized as a behavior rather than a


trait.
Ans: If conceptualized as a behavior, servant leadership can be learned and is available to
everyone. Liden et al.'s research identifies seven specific behaviors that individuals can develop
to become servant leaders. If conceptualized as a trait, servant leadership appears to be reserved
for only a special few who exhibit this trait. A trait perspective lends credence to those who
argue that certain people are “called” to be leaders.
Cognitive Domain: Analysis
Answer Location: Servant Leadership Defined
Question Type: Essay

102. Explain the process of how servant leadership works.


Ans: Focuses on the behaviors leaders should exhibit to put followers first and help them in their
personal development. Leaders make it a priority to listen closely to followers and treat them
fairly. Leaders develop strong relationships with followers and help them reach their full
potential. Servant leadership spreads within the organization and creates a culture of serving
others. Ultimately, this culture leads to caring for the community and society at large.
Cognitive Domain: Analysis
Answer Location: Application
Peter G. Northouse, Leadership: Theory and Practice, Seventh Edition: Instructor Resource

Question Type: Essay

You might also like