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Roll No. Exam Code


:

Subject Code-3116
M.B.A. EXAMINATION

(Batch 2019 Onwards) (Distance)


(First Semester)
BUSINESS COMMUNICATION

MBA-106

Maximum Marks: 70
Time: 3 Hours

Note Attempt Five questions in all, selecting one

question from each Unit. Q. No. 1 is


compulsory. All questions carry equal marks.

Explain the following:


( Formal communication

hCompleteness in communication

Sign Language
Plagiarism
(cTelephone etiquettes
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P.T.O.
0Notice vs. Circular

(g) Employee Newsletter.

Unit I

2 Discuss the network of busines5


communication. Also explain the pros and cons

of grapevine.

33. Throw light on the growing importance of


online business communication in pandemic

times

Unit II

cues
4People have more faith in non-verbal
than the verbal communication." Explain the,
12111icarnce of non-verbal communicalo1
igt of the
above statement.
5.
Discuss the different verbal
aspects of
Cominunication
J-3116
2
nit i
6 What are the different types of buSiness lcftcrs
Explain the fornmat business
of a letter
Discuss the fomat of a long report. What is
the purpose of writing a report in
busi
Organisations

Unit IV

epurc Our restime for a corporate joh.

9
9
ht
s istening important in business?
Discuss the various issues involved in
listening.

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