Summary of Benefits Package in Costa Rica

Welcome to Fiserv! We are excited that you are thinking about joining our organization. Your benefits
are

an important aspect of working at Fiserv and we strive to provide our associates with a benefit package
that

is market competitive and beneficial to you.

Health & Wellness Benefits

Vacation/Annual Leave

Paid Time Away

• Medical Insurance - hospital/surgical, major medical, outpatient,

pharmacy, maternity, preventive care, mental health

• Dental – preventive, basic and major restorative benefits

• Eye Exam (INS) – Eye exam coverage

• Life Insurance (INS) – includes Accidental Death &

Dismemberment (AD&D), Total & Permanent Disability

(TPD) as well as advancement for terminal illness and

funeral expenses; available to associates only

Vacation Days

Twelve (12) days

Fourteen (14) days

Sixteen (16) days

Twenty-six (26) days

Savings/Investment Options

• ASEFISERV (Asociación Solidarista) - Associates can join starting on the first day of employment.

Fiserv's associates are saving 5% of their monthly base salary, Fiserv will save for the associates 3%

after 3 months of active employment. After 18 months of employment, Fiserv will save for the
associates

4%, and after 36 months,5%.

• Employee Stock Purchase Plan (ESPP) - you choose an amount between 1% to 10% to be

automatically deducted from each paycheck. These contributions are later used to purchase shares with
company discount at close price. The period to purchase shares opens every three months.

Health Benefits cover associates and

first consanguinity level relatives

and/or legal dependents.

• On-site Medical Clinics and Telemedicine

• Nutritionist

• Business Travel Accident Insurance

Years of Continuous Service

Up to 3 years*

3 years

5 years

10 years

*3 month waiting period for new hires

• Marriage – 3 days

• Paternity Leave – 3 days

• Bereavement – 1 to 3 days

• Disability – 100% pay for the first 3 days

• Holidays – you can enjoy those holidays falling on a

Saturday or Sunday since Fiserv will normally moved those

to Friday or Monday respectively. Those that are moved by

law to Monday will be observed that day.

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Benefits

• Tuition Assistance Program – may apply after six (6) months of employment. Applies when obtaining a

degree or certification program that directly relates to the associate’s job at Fiserv

• Work From Home – Depending on your particular role, you will have the opportunity to work remotely

Please discuss with your prospective manager.

• Parking – Onsite parking on a first-come, first-serve basis.

• Living Proof Recognition Program: associates get recognition points that can be exchanged for
products or gift

cards.

• Employee Assistance Program (EAP): Associates and members of their household have access to
completely

confidential counseling to help resolve any personal, family or work-related concerns.

• Associate Referral Program: (Refer a candidate and get compensated).

• Annual Engagement Activity: Celebrate achievements with a fun activity for all associates.