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Smart therapy?
Difficulties getting face-to-face psychiatric therapy have led to the rise
of tech alternatives, but how helpful are they, asks Eleanor Morgan

A
CROSS all forms of information with an app, it
psychiatric therapy, there would be good to know how that
is a focus on developing information will be handled. A
a relationship between patient 2019 study found that nearly half
and therapist. This is known of such apps didn’t have a privacy
as the therapeutic alliance, a policy. The study references the
crucial factor in the success of meditation app Happify, stating
sessions. But such therapy can that it “requested 18 permissions,
be expensive, hard to access and including access to users’ text
have long waiting times, so many messages and contacts list”. On
people don’t get to experience reviewing Happify’s current
this kind of relationship. privacy policy, there is no mention
Tech companies have stepped in of text messages, but other
to fill the gap, and people wanting information still gets collected.
fast support can now use an app Bloom states that it may
rather than having to wait feeling partner with third parties to share
frustrated or demoralised. In information in order to provide
many ways this is good, but there or improve its services. This may
are reasons to be cautious about seem like inoffensive language
the boom in easy access therapy. when you want to get started on
Therapy apps often use trying not to feel bad. Then you
computerised cognitive see Bloom advertising on huge
behavioural therapy models, billboards with statements like:
mindfulness and journalling to “To all 8k users who felt tired.
help people manage low-mood and We’re here to wake you up.”
anxiety. The popular self-therapy Tech companies analysing our
app Bloom offers guided exercises nearly 50,000 users – didn’t find A therapy app may seem a private thoughts and plastering
to help users examine their convincing evidence that apps proactive step, and capturing them up on the streets feels like a
thoughts and behaviour, featuring improved low mood or reduced someone’s thought patterns is wake-up call. The therapy sector
a library of pre-recorded video anxiety or suicidal thoughts (PLoS technically possible via clinical needs a radical overhaul for many
clips, with titles such as “Learning Digital Health, doi.org/gpgmn3). questionnaires like the GAD-7, reasons, and the tech solutions
to love yourself”. Happify claims There can also be a placebo which apps may create their own offered in this unregulated field
that “your emotional well-being effect: a 2018 study compared versions of. The results can then may help in some way, for some
can be measured”, scores it for you the guided meditation app be used to gauge improvements. people. But at what cost? ❚
and provides games and tasks, like Headspace – one of the most However, self-reporting bias
cognitive behavioural therapy- popular on the market, with means we only ever have a minor Need a listening ear? Visit bit.ly/
informed thought exercises, to 2 million subscribers in 2020 – understanding of what is going SuicideHelplines for hotlines and
help you improve your mood. against a “sham” app that focused on. We can’t explore the deeper websites around the world.
Such discreet, low-cost on guided breathing without a meaning of someone’s emotional
interventions may help increase mindfulness aspect. Participants problems with standardised
self-awareness and offer a sense of reported improved outcomes like questionnaires, least of all Eleanor Morgan is a
SIMONE ROTELLA

control, but a recent meta-analysis critical thinking (being able to without another human present. journalist and trainee
of mobile app mental health analyse uncomfortable thought Then there is the issue of data. psychotherapist
interventions – based on data from patterns, say) with both versions. If we are sharing vulnerable @eleanormorgan

9 April 2022 | New Scientist | 25

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