‫ﻣﺘﺮﺟﻢ ﻣﻦ ﺍﻹﻧﺠﻠﻴﺰﻳﺔ ﺇﻟﻰ ﺍﻟﻌﺮﺑﻴﺔ ‪www.onlinedoctranslator.

com -‬‬

‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‬

‫ﻃﺒﻌﺔ‪2021‬‬
 ‫ﻣﺤﺘﻮﻳﺎﺕ‬
‫ﻣﻘﺪﻣﺔ ‪3................................ .................................................. .................................................‬‬
‫ﻣﻬﻤﺔﺍﻟﺸﺮﻛﺔ ‪3................ .................................................. ...........................................‬‬
‫ﺗﻌﺮﻳﻒﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ ‪4... .................................................. ...........................................‬‬
‫‪-‬ﺧﺮﻳﻄﺔ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ ﻓﻲ ‪Alfa Acciai ............................................ ........................................ 4‬‬
‫ﺍﻟﺴﻠﻮﻙﻏﻴﺮ ﺍﻷﺧﻼﻗﻲ ‪5.............. .................................................. ...........................................‬‬
‫ﺍﻟﻘﻴﻢﺍﻷﺳﺎﺳﻴﺔ‪5 ............................ .................................................. ................................................‬‬
‫‪-‬ﺍﻟﻨﻬﺞ ﺍﻟﺘﻌﺎﻭﻧﻲ ‪5... .................................................. ...........................................‬‬
‫‪-‬ﺍﺳﺘﻘﺎﻣﺔ ‪5........................... .................................................. ................................................‬‬
‫‪-‬ﺍﻟﺤﻴﺎﺩﻳﺔ ‪5........................... .................................................. ...........................................‬‬
‫‪-‬ﻧﺰﺍﻫﺔ ‪5................................ .................................................. ................................................‬‬
‫ﻫﻴﻜﻞﻣﺪﻭﻧﺔ ﺍﻷﺧﻼﻗﻴﺎﺕ ‪6.............................................. ...........................................‬‬

‫ﺍﻟﺠﺰءﺍﻷﻭﻝ‪ :‬ﺍﻟﻤﺒﺎﺩﺉ ﺍﻟﻌﺎﻣﺔ ‪7... .................................................. ...........................................‬‬

‫‪-‬ﺳﺮﻳﺔ‪7................... .................................................. ................................................‬‬
‫‪-‬ﺗﺤﺴﻴﻦ ﺍﻻﺳﺘﺜﻤﺎﺭ ﻓﻲ ﺍﻷﺳﻬﻢ ‪7 ............................................ ...........................................‬‬
‫‪-‬ﻗﻴﻤﺔ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﺒﺸﺮﻳﺔ ‪7............................................... ...........................................‬‬
‫‪-‬ﺍﻟﻤﻌﺎﻣﻠﺔ ﺍﻟﻌﺎﺩﻟﺔ ‪7..................... .................................................. ...........................................................‬‬
‫‪-‬ﺍﻟﻨﺰﺍﻫﺔ ﺍﻟﺸﺨﺼﻴﺔ ‪7.............. .................................................. ...............................................‬‬
‫‪-‬ﺷﻔﺎﻓﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﻛﺘﻤﺎﻟﻬﺎ ‪7............... . ................................ ................................‬‬
‫‪-‬ﺍﻻﺟﺘﻬﺎﺩ ﻭﺍﻟﻌﻨﺎﻳﺔ ﻓﻲ ﺗﻨﻔﻴﺬ ﺍﻟﻌﻘﻮﺩ ﻭﺍﻟﻤﺴﺆﻭﻟﻴﺎﺕ ‪7...........................‬‬
‫‪-‬ﺍﻟﻨﺰﺍﻫﺔ ﻭﺍﻟﻌﺪﺍﻟﺔ ﻓﻲ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ ﻭﺇﻋﺎﺩﺓ ﺍﻟﺘﻔﺎﻭﺽ ﺑﺸﺄﻧﻬﺎ ‪7 ...............‬‬
‫‪-‬ﺟﻮﺩﺓ ﺍﻟﻤﻨﺘﺞ ﻭﺍﻟﺨﺪﻣﺔ ‪8 ................................................ . ................................ ................................‬‬
‫‪-‬ﺍﻟﻤﻨﺎﻓﺴﺔ ﺍﻟﻌﺎﺩﻟﺔ ‪8................ .................................................. ...............................................‬‬
‫‪-‬ﻣﺴﺆﻭﻟﻴﺔ ﺍﺟﺘﻤﺎﻋﻴﺔ ‪9.......... .................................................. ...............................................‬‬
‫‪-‬ﺍﻟﻤﺤﺎﻓﻈﺔ ﻋﻠﻰ ﺍﻟﺒﻴﺉﺔ ‪9................................................ ...........................................‬‬
‫‪-‬ﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ ‪9................................................ ...........................................‬‬

‫ﺍﻟﺠﺰءﺍﻟﺜﺎﻧﻲ‪ :‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﺍﻟﺨﺎﺭﺟﻴﺔ ﻭﺍﻟﺪﺍﺧﻠﻴﺔ ‪10...............‬‬

‫‪-‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﺴﺎﻫﻤﻴﻦ ‪10 ........................................‬‬
‫‪-‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﻮﻇﻔﻴﻦ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ‪10......‬‬
‫‪-‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻌﻤﻼء ‪11 ..........................................‬‬
‫‪-‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﻮﺭﺩﻳﻦ ‪11 .. ..........................................‬‬
‫‪-‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﺠﺘﻤﻊ ‪11 ................................‬‬
‫‪-‬ﺍﻟﺴﻴﺎﺳﺔ ﺍﻟﺒﻴﺉﻴﺔ‪-‬‬
‫‪-‬ﺳﻴﺎﺳﺔ ﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ ﺍﻟﻤﻬﻨﻴﺔ ‪11 ................................ ........................................‬‬
‫‪-‬ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﺪﻭﺍﺉﺮ ﺍﻟﺤﻜﻮﻣﻴﺔ ‪11 ......... ...........................................‬‬

‫ﺍﻟﺠﺰءﺍﻟﺜﺎﻟﺚ‪ :‬ﻃﺮﻕ ﺍﻟﺘﻨﻔﻴﺬ ‪12........................................... ..............................................‬‬

‫‪-‬ﺍﻟﻬﻴﺉﺔ ﺍﻹﺷﺮﺍﻓﻴﺔ ‪12........... .................................................. ...........................................‬‬
‫‪-‬ﺍﻟﻨﺸﺮ ‪13........................... .................................................. ..............................................‬‬
 ‫ﻣﻘﺪﻣﺔ‬

‫ﺗﺤﺪﺩﻣﺪﻭﻧﺔ ﺍﻷﺧﻼﻗﻴﺎﺕ ﻫﺬﻩ ﺍﻟﻘﻴﻢ ﻭﺍﻻﻟﺘﺰﺍﻣﺎﺕ ﺍﻟﺘﻲ ﺗﺨﻄﻂ ‪ Alfa Acciai‬ﻟﺘﺄﺳﻴﺲ ﻋﻤﻠﻴﺎﺗﻬﺎ‬
‫ﺍﻟﺘﺠﺎﺭﻳﺔﻭﻋﻼﻗﺎﺗﻬﺎ ﻣﻊ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ‪ ،‬ﻭﻓﻘﺎً ﻟﻤﻬﻤﺔ ﺍﻟﺸﺮﻛﺔ ﻭﺍﻟﺴﻴﺎﻕ ﺍﻻﺟﺘﻤﺎﻋﻲ‬
‫ﻭﺍﻻﻗﺘﺼﺎﺩﻱﻭﺍﻟﺒﻴﺉﻲ ﻭﺍﻟﺜﻘﺎﻓﻲ ﺍﻟﺬﻱ ﺗﻌﻤﻞ ﻓﻴﻪ‪.‬‬

‫ﻭﻣﻦﺧﻼﻝ ﺍﻋﺘﻤﺎﺩ ﻫﺬﻩ ﺍﻟﻤﺒﺎﺩﺉ ﺭﺳﻤﻴﺎً‪ ،‬ﺗﻈُﻬﺮ ‪ Alfa Acciai‬ﺣﺎﺟﺘﻬﺎ ﻭﺍﻟﺘﺰﺍﻣﻬﺎ ﻭﺭﻏﺒﺘﻬﺎ ﻓﻲ‬
‫ﺍﻟﺠﻤﻊﺑﻴﻦ ﺍﻹﺩﺍﺭﺓ ﺍﻟﺴﻠﻴﻤﺔ ﻟﻸﻋﻤﺎﻝ ﻣﻊ ﺍﺣﺘﺮﺍﻡ ﺍﻷﺷﺨﺎﺹ ﻭﺍﻟﺒﻴﺉﺔ ﺍﻟﻤﺤﻴﻄﺔ ﻋﻨﺪ ﺗﺤﻘﻴﻖ‬
‫ﺃﻫﺪﺍﻓﻬﺎ‪.‬‬

‫ﺗﻨﻄﺒﻖﻗﻮﺍﻋﺪ ﺍﻷﺧﻼﻗﻴﺎﺕ ﻋﻠﻰ ‪ Alfa Acciai‬ﻭﺃﻱ ﻣﻦ ﺍﻟﺸﺮﻛﺎﺕ ﺍﻟﺘﺎﺑﻌﺔ ﻟﻬﺎ‪ ،‬ﻭﻳﺠﺐ ﻣﺮﺍﻋﺎﺗﻬﺎ‬
‫ﻣﻦﻗﺒﻞ ﺟﻤﻴﻊ ﻣﻮﻇﻔﻲ ﺍﻟﺸﺮﻛﺔ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﻣﻌﻬﺎ‪ .‬ﻋﻼﻭﺓ ﻋﻠﻰ ﺫﻟﻚ‪ ،‬ﺗﻄﻠﺐ ‪ Alfa Acciai‬ﻣﻦ‬
‫ﺟﻤﻴﻊﺍﻟﺸﺮﻛﺎﺕ ﺍﻟﺰﻣﻴﻠﺔ ﻭﺍﻟﺸﺮﻛﺎﺕ ﺍﻟﺘﺎﺑﻌﺔ ﻭﺍﻟﻤﻮﺭﺩﻳﻦ ﺍﻟﺮﺉﻴﺴﻴﻴﻦ ﻭﺍﻟﻌﻤﻼء ﺍﻟﻌﻤﻞ ﺑﻤﺎ ﻳﺘﻤﺎﺷﻰ‬
‫ﻣﻊﺍﻟﻤﺒﺎﺩﺉ ﺍﻟﻌﺎﻣﺔ ﻟﻠﻤﺪﻭﻧﺔ‪.‬‬

‫ﺗﻨﻄﺒﻖﻗﻮﺍﻋﺪ ﺍﻷﺧﻼﻕ ﻫﺬﻩ ﻓﻲ ﺇﻳﻄﺎﻟﻴﺎ ﻭﺧﺎﺭﺟﻬﺎ ﻣﻊ ﻣﺮﺍﻋﺎﺓ ﺍﻟﺘﻨﻮﻉ ﺍﻟﺜﻘﺎﻓﻲ ﻭﺍﻻﺟﺘﻤﺎﻋﻲ‬

‫ﻭﺍﻻﻗﺘﺼﺎﺩﻱﻓﻲ ﺍﻟﺒﻠﺪﺍﻥ ﺍﻟﺘﻲ ﺗﻌﻤﻞ ﻓﻴﻬﺎ ‪.Alfa Acciai‬‬

‫ﻣﻬﻤﺔﺍﻟﺸﺮﻛﺔ‬

‫ﺗﺴﻬﻴﻞﻧﻤﻮ ﺍﻷﻋﻤﺎﻝ ﺍﻟﻤﺴﺘﺪﺍﻣﺔ‪ ،‬ﻣﻦ ﺧﻼﻝ ﺇﻧﺘﺎﺝ ﻭﺗﻄﻮﻳﺮ ﻣﻨﺘﺠﺎﺕ ﺍﻟﺼﻠﺐ ﺑﻤﺎ ﻳﺘﻤﺎﺷﻰ ﻣﻊ‬
‫ﻇﺮﻭﻑﺍﻟﻌﻤﻞ ﺍﻟﻤﺜﺎﻟﻴﺔ ﻭﺗﻘﻠﻴﻞ ﺍﻟﺘﺄﺛﻴﺮ ﺍﻟﺒﻴﺉﻲ ﻟﻌﻤﻠﻴﺎﺗﻨﺎ‪.‬‬

‫‪3‬‬ ‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬

 ‫ﺗﻌﺮﻳﻒﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ‬
‫ﺗﻌﺘﻘﺪ‪ Alfa Acciai‬ﺃﻥ ﺗﺤﻘﻴﻖ ﺃﻫﺪﺍﻓﻬﺎ ﻳﻌﻨﻲ ﺇﻧﺸﺎء ﻭﺗﻄﻮﻳﺮ ﻋﻼﻗﺎﺕ ﺃﺧﻼﻗﻴﺔ ﺇﻳﺠﺎﺑﻴﺔ ﻣﻊ‬
‫ﺃﺻﺤﺎﺏﺍﻟﻤﺼﻠﺤﺔ‪ ،‬ﺃﻱ ﺍﻷﻃﺮﺍﻑ ﺍﻹﻳﻄﺎﻟﻴﺔ ﺃﻭ ﺍﻷﺟﻨﺒﻴﺔ ﺍﻟﺨﺎﺻﺔ ﻭﺍﻟﻌﺎﻣﺔ ﺍﻟﻤﺸﺎﺭﻛﺔ ﺑﺸﻜﻞ ﻣﺒﺎﺷﺮ‬
‫ﻓﻲﺃﻋﻤﺎﻝ ﺍﻟﺸﺮﻛﺔ‪ ،‬ﺃﻭ ﺍﻟﻤﺘﺄﺛﺮﺓ ﺑﻬﺎ ﺑﺸﻜﻞ ﻣﺒﺎﺷﺮ‪/‬ﻏﻴﺮ ﻣﺒﺎﺷﺮ‪.‬‬

‫ﻭﺑﺎﻟﺘﺎﻟﻲﻓﺈﻥ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ ﻳﺸﻤﻠﻮﻥ ﺍﻟﻤﺴﺎﻫﻤﻴﻦ ﻭﺍﻹﺩﺍﺭﺓ ﻭﺍﻟﻤﻮﻇﻔﻴﻦ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ‬

‫ﻭﺍﻟﻌﻤﻼءﻭﺍﻟﻤﻮﺭﺩﻳﻦ ﻭﺷﺮﻛﺎء ﺍﻷﻋﻤﺎﻝ‪ .‬ﺑﺎﻟﻤﻌﻨﻰ ﺍﻷﻭﺳﻊ‪ ،‬ﻳﺸﻤﻞ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ ﺃﻳﻀﺎً ﺍﻷﻓﺮﺍﺩ‬
‫ﻭﺍﻟﻤﺠﻤﻮﻋﺎﺕﻭﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﺘﻲ ﺗﻤﺜﻠﻬﻢ ﻭﺍﻟﺬﻳﻦ ﺗﺘﺄﺛﺮ ﻣﺼﺎﻟﺤﻬﻢ ﺑﺸﻜﻞ ﻣﺒﺎﺷﺮ‪/‬ﻏﻴﺮ ﻣﺒﺎﺷﺮ‬
‫ﺑﻌﻤﻠﻴﺎﺕ‪ .Alfa Acciai‬ﻭﻗﺪ ﻳﺸﻤﻞ ﺫﻟﻚ ﺍﻟﻤﺠﺘﻤﻌﺎﺕ ﺍﻟﻤﺤﻠﻴﺔ ﻭﺍﻟﻮﻃﻨﻴﺔ ﺍﻟﺘﻲ ﺗﻌﻤﻞ ﻓﻴﻬﺎ‬
‫‪ ،Alfa Acciai‬ﻭﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﻨﻘﺎﺑﻴﺔ‪ ،‬ﻭﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﺒﻴﺉﻴﺔ‪ ،‬ﻭﺍﻷﺟﻴﺎﻝ ﺍﻟﻘﺎﺩﻣﺔ ﻭﻣﺎ ﺇﻟﻰ ﺫﻟﻚ‪.‬‬

‫ﺧﺮﻳﻄﺔﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ ﻓﻲ ‪ALFA ACCIAI‬‬

‫ﺇﺩﺍﺭﺓ‬

‫ﻋﻤﻼء‬ ‫ﻋﻤﺎﻝ‬

‫ﻣﺒﻴﻌﺎﺕ‬
‫ﺷﺒﻜﺔ‬ ‫ﺍﺗﺤﺎﺩﺗﺠﺎﺭﻱ‬
‫ﻣﻨﺪﻭﺏ‬

‫ﺍﻟﻤﺴﺎﻫﻤﻴﻦ‬
‫ﺍﻟﻤﻮﺭﺩﻳﻦ‬

‫ﺣﻜﻮﻣﺔ‬
‫ﻣﺤﻠﻲ‬
‫ﺍﻷﻗﺴﺎﻡ‬
‫ﻣﺠﺘﻤﻊ‬

‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬ ‫‪4‬‬

 ‫ﺍﻟﺴﻠﻮﻙﻏﻴﺮ ﺍﻷﺧﻼﻗﻲ‬
‫ﻓﻲﺍﻟﻌﻤﻠﻴﺎﺕ ﺍﻟﺘﺠﺎﺭﻳﺔ‪ ،‬ﺳﻴﺆﺩﻱ ﺍﻟﺴﻠﻮﻙ ﻏﻴﺮ ﺍﻷﺧﻼﻗﻲ ﺇﻟﻰ ﺗﻌﺮﻳﺾ ﻋﻼﻗﺔ ﺍﻟﺜﻘﺔ ﺑﻴﻦ ‪Acciai‬‬
‫‪ Alfa‬ﻭﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ ﻟﻠﺨﻄﺮ‪ .‬ﻛﻘﺎﻋﺪﺓ ﻋﺎﻣﺔ‪ ،‬ﻓﺈﻥ ﺳﻠﻮﻙ ﺍﻟﻔﺮﺩ ﺃﻭ ﺍﻟﻤﻨﻈﻤﺔ ﺍﻟﺬﻱ ﻳﺘﻀﻤﻦ‬
‫ﺍﻟﺤﺼﻮﻝﻋﻠﻰ ﻓﻮﺍﺉﺪ ﺇﺿﺎﻓﻴﺔ ﻣﻦ ﺍﻟﺘﻌﺎﻭﻥ ﻋﻦ ﻃﺮﻳﻖ ﺇﺳﺎءﺓ ﺍﺳﺘﺨﺪﺍﻡ ﻣﻨﺼﺐ ﺍﻟﺴﻠﻄﺔ ﻳﺸﻜﻞ‬
‫ﺳﻠﻮﻛﺎًﻏﻴﺮ ﺃﺧﻼﻗﻲ ﻭﻳﺸﺠﻊ ﺍﻟﺴﻠﻮﻙ ﺍﻟﻌﺪﺍﺉﻲ ﺗﺠﺎﻩ ﺍﻟﺸﺮﻛﺔ‪.‬‬

‫ﺍﻟﻘﻴﻢﺍﻷﺳﺎﺳﻴﺔ‬
‫ﺍﻟﻨﻬﺞﺍﻟﺘﻌﺎﻭﻧﻲ‬
‫ﺗﻬﺪﻑ‪ Alfa Acciai‬ﺇﻟﻰ ﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﻋﻼﻗﺔ ﺛﻘﺔ ﻭﺗﻄﻮﻳﺮﻫﺎ ﻣﻊ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ‪ ،‬ﺃﻱ ﺍﻷﻓﺮﺍﺩ ﺃﻭ‬
‫ﺍﻟﻤﺠﻤﻮﻋﺎﺕﺃﻭ ﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﺘﻲ ﺗﻌﺘﺒﺮ ﻣﺪﺧﻼﺗﻬﺎ ﺿﺮﻭﺭﻳﺔ ﻟﺘﺤﻘﻴﻖ ﺃﻫﺪﺍﻑ ﺍﻟﺸﺮﻛﺔ‪ ،‬ﺃﻭ ﺍﻟﺬﻳﻦ‬
‫ﻟﺪﻳﻬﻢﻣﺼﻠﺤﺔ ﻓﻲ ﺗﺤﻘﻴﻘﻬﺎ‪.‬‬

‫ﺍﺳﺘﻘﺎﻣﺔ‬
‫ﻳﺠﺐﺗﺠﻨﺐ ﺍﻟﻤﻮﺍﻗﻒ ﺍﻟﺘﻲ ﻳﻜﻮﻥ ﻓﻴﻬﺎ ﻟﻸﻃﺮﺍﻑ ﺍﻟﻤﺸﺎﺭﻛﺔ ﻓﻲ ﺍﻟﻤﻌﺎﻣﻼﺕ ﺍﻟﺘﺠﺎﺭﻳﺔ ﺗﻀﺎﺭﺏ‬
‫ﻓﻲﺍﻟﻤﺼﺎﻟﺢ ﺃﻭ ﻳﺒﺪﻭ ﺃﻥ ﻟﺪﻳﻬﺎ ﺗﻀﺎﺭﺑﺎً ﻓﻲ ﺍﻟﻤﺼﺎﻟﺢ ﻋﻨﺪ ﺍﻟﻘﻴﺎﻡ ﺑﺄﻱ ﻧﺸﺎﻁ‪ .‬ﻳﺘﻀﻤﻦ ﺫﻟﻚ‬
‫ﺍﻟﺤﺎﻻﺕﺍﻟﺘﻲ ﻳﺴﻌﻰ ﻓﻴﻬﺎ ﺍﻟﻤﺘﻌﺎﻭﻥ ﺇﻟﻰ ﺗﺤﻘﻴﻖ ﻣﺼﻠﺤﺔ ﺗﺨﺘﻠﻒ ﻋﻦ ﻣﻬﻤﺔ ﺍﻟﺸﺮﻛﺔ ﻭﺗﺤﻘﻴﻖ‬
‫ﺍﻟﺘﻮﺍﺯﻥﺑﻴﻦ ﻣﺼﺎﻟﺢ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ‪ ،‬ﺃﻭ ﺗﺤﻘﻴﻖ ﻣﻨﻔﻌﺔ ﺷﺨﺼﻴﺔ ﻣﻦ ﺍﻟﻔﺮﺹ ﺍﻟﺘﺠﺎﺭﻳﺔ‬
‫ﻟﻠﺸﺮﻛﺔ‪،‬ﻭﺍﻟﺤﺎﻻﺕ ﺍﻟﺘﻲ ﻳﻌﻤﻞ ﻓﻴﻬﺎ ﻣﻤﺜﻠﻮ ﺍﻟﻌﻤﻼء ﺃﻭ ﺍﻟﻤﻮﺭﺩﻳﻦ ﺃﻭ ﺍﻹﺩﺍﺭﺍﺕ ﺍﻟﺤﻜﻮﻣﻴﺔ ﺑﺸﻜﻞ‬
‫ﻳﺘﻌﺎﺭﺽﻣﻊ ﻭﺍﺟﺒﺎﺕ ﺍﻟﺜﻘﺔ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻤﻮﻗﻔﻬﻢ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ‪.Alfa Acciai‬‬

‫ﺍﻟﺤﻴﺎﺩ‬
‫ﻻﺗﻤﺎﺭﺱ ‪ Alfa Acciai‬ﺍﻟﺘﻤﻴﻴﺰ ﻋﻠﻰ ﺃﺳﺎﺱ ﺍﻟﻌﻤﺮ ﺃﻭ ﺍﻟﺠﻨﺲ ﺃﻭ ﺍﻟﺘﻮﺟﻪ ﺍﻟﺠﻨﺴﻲ ﺃﻭ ﺍﻟﺼﺤﺔ ﺃﻭ‬
‫ﺍﻟﻌﺮﻕﺃﻭ ﺍﻟﺠﻨﺴﻴﺔ ﺃﻭ ﺍﻟﺮﺃﻱ ﺍﻟﺸﺨﺼﻲ ﺃﻭ ﺍﻹﻳﻤﺎﻥ ﺑﺎﻟﻘﺮﺍﺭﺍﺕ ﺍﻟﺘﻲ ﺗﺆﺛﺮ ﻋﻠﻰ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ )‬
‫ﺍﻟﻌﻤﻼء‪،‬ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﺸﺮﻛﺎء‪ ،‬ﺇﺩﺍﺭﺓ ﺷﺆﻭﻥ ﺍﻟﻤﻮﻇﻔﻴﻦ‪ ،‬ﺗﺨﺼﻴﺺ ﺍﻟﻮﺍﺟﺒﺎﺕ‪ ،‬ﺍﺧﺘﻴﺎﺭ ﺍﻟﻤﻮﺭﺩﻳﻦ‬
‫ﻭﺍﻹﺩﺍﺭﺓ‪،‬ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﺠﺘﻤﻌﺎﺕ ﺍﻟﻤﺤﻠﻴﺔ ﻭﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﺘﻲ ﺗﻤﺜﻠﻬﺎ(‪.‬‬

‫ﻧﺰﺍﻫﺔ‬
‫ﻳﺠﺐﺃﻥ ﺗﺘﻮﺍﻓﻖ ﺟﻤﻴﻊ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﺘﻲ ﺗﻘﻮﻡ ﺑﻬﺎ ﻣﺠﺎﻟﺲ ﺇﺩﺍﺭﺓ ﺍﻟﺸﺮﻛﺎﺕ ﻭﺍﻟﻤﻮﻇﻔﻴﻦ‬
‫ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦﺍﻟﺨﺎﺭﺟﻴﻴﻦ ﻣﻊ ﺍﻟﺘﺸﺮﻳﻌﺎﺕ ﻭﺍﻟﻤﻌﺎﻳﻴﺮ ﺍﻟﺤﺎﻟﻴﺔ‪ ،‬ﻭﺃﻥ ﺗﺴﺘﻨﺪ ﺇﻟﻰ ﻣﺒﺎﺩﺉ ﺃﻗﺼﻰ‬
‫ﺩﺭﺟﺎﺕﺍﻟﻨﺰﺍﻫﺔ ﻭﺍﻟﻤﻮﺿﻮﻋﻴﺔ ﻭﺍﻟﻮﻻء ﻭﺍﻟﺸﻔﺎﻓﻴﺔ‪ .‬ﻳﺠﺐ ﺍﺳﺘﺨﺪﺍﻡ ﺟﻤﻴﻊ ﻣﻮﺍﺭﺩ ﺍﻟﺸﺮﻛﺔ ﻭﺃﺻﻮﻟﻬﺎ‬
‫ﺑﻜﻔﺎءﺓﻭﻭﻓﻘﺎً ﻟﻼﺳﺘﺨﺪﺍﻡ ﺍﻟﻤﻘﺼﻮﺩ ﻣﻨﻬﺎ‪ .‬ﺗﺴﺘﺨﺪﻡ ﺍﻟﺸﺮﻛﺔ ﺃﺩﻭﺍﺕ ﺗﻨﻈﻴﻤﻴﺔ ﻣﺼﻤﻤﺔ ﻟﻤﻨﻊ‬
‫ﺍﻟﻤﻮﻇﻔﻴﻦﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﻣﻦ ﺍﻧﺘﻬﺎﻙ ﻣﺒﺎﺩﺉ ﺍﻟﻨﺰﺍﻫﺔ ﻭﺍﻟﺸﻔﺎﻓﻴﺔ ﻭﺍﻟﻤﺸﺮﻭﻋﻴﺔ ﻭﻣﺮﺍﻗﺒﺔ ﺍﻻﻣﺘﺜﺎﻝ‪.‬‬

‫‪5‬‬ ‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬

 ‫ﻫﻴﻜﻞﻣﺪﻭﻧﺔ ﺍﻷﺧﻼﻗﻴﺎﺕ‬

‫ﺗﻨﻘﺴﻢﻣﺪﻭﻧﺔ ﺍﻷﺧﻼﻗﻴﺎﺕ ﺇﻟﻰ ﺍﻷﻗﺴﺎﻡ ﺍﻟﺘﺎﻟﻴﺔ‪:‬‬

‫• ﺍﻟﺠﺰء ﺍﻷﻭﻝ‪ :‬ﺍﻟﻤﺒﺎﺩﺉ ﺍﻟﻌﺎﻣﺔ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ‪ ،‬ﻣﻊ ﺗﺤﺪﻳﺪ ﺍﻟﻘﻴﻢ‬
‫ﺍﻷﺳﺎﺳﻴﺔﺍﻟﺘﻲ ﺗﻘﻮﻡ ﻋﻠﻴﻬﺎ ﻋﻤﻠﻴﺎﺕ ‪Alfa Acciai‬؛‬

‫• ﺍﻟﺠﺰء ‪ :2‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻔﺉﺔ ﺃﺻﺤﺎﺏ ﺍﻟﻤﺼﻠﺤﺔ‪ ،‬ﻣﻊ ﻣﺒﺎﺩﺉ ﺗﻮﺟﻴﻬﻴﺔ ﻭﻣﻌﺎﻳﻴﺮ‬
‫ﻣﺤﺪﺩﺓﻳﺠﺐ ﻋﻠﻰ ﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﻣﻊ ‪ Alfa Acciai‬ﻣﺮﺍﻋﺎﺗﻬﺎ ﻟﻼﻣﺘﺜﺎﻝ ﻟﻠﻤﺒﺎﺩﺉ ﺍﻟﻌﺎﻣﺔ ﻭﻣﻨﻊ‬
‫ﺍﻟﺴﻠﻮﻙﻏﻴﺮ ﺍﻷﺧﻼﻗﻲ؛‬

‫• ﺍﻟﺠﺰء ‪ :3‬ﺁﻟﻴﺎﺕ ﺍﻟﺘﻨﻔﻴﺬ ﺍﻟﺘﻲ ﺗﺼﻒ ﻧﻈﺎﻡ ﻣﺮﺍﻗﺒﺔ ﺍﻻﻟﺘﺰﺍﻡ ﺑﻤﻴﺜﺎﻕ ﺍﻷﺧﻼﻕ ﻭﺍﻟﺘﺤﺴﻴﻦ‬
‫ﺍﻟﻤﺴﺘﻤﺮﻟﻪ‪.‬‬

‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬ ‫‪6‬‬

 ‫ﺍﻟﺠﺰءﺍﻷﻭﻝ‪ :‬ﻣﺒﺎﺩﺉ ﻋﺎﻣﺔ‬

‫ﺳﺮﻳﺔ‬

‫ﺗﻀﻤﻦ‪ Alfa Acciai‬ﺳﺮﻳﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻲ ﺑﺤﻮﺯﺗﻬﺎ ﻭﻓﻘﺎً ﻟﻠﺘﺸﺮﻳﻌﺎﺕ ﺍﻟﻮﻃﻨﻴﺔ ﺍﻟﺤﺎﻟﻴﺔ ﺑﺸﺄﻥ‬
‫ﺣﻤﺎﻳﺔﺍﻟﺒﻴﺎﻧﺎﺕ ﺍﻟﺸﺨﺼﻴﺔ‪.‬‬

‫ﻳﻠﺘﺰﻡﺍﻟﻤﻮﻇﻔﻮﻥ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻮﻥ ﺑﺎﻟﻤﺤﺎﻓﻈﺔ ﻋﻠﻰ ﺳﺮﻳﺔ ﺍﻷﺧﺒﺎﺭ ﻭﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﺘﻲ ﻳﺤﺼﻠﻮﻥ ﻋﻠﻴﻬﺎ‬
‫ﺃﺛﻨﺎءﻣﻤﺎﺭﺳﺔ ﺃﻋﻤﺎﻟﻬﻢ ﻭﺍﻟﺘﻲ ﻻ ﻳﺠﻮﺯ ﺍﻹﻓﺼﺎﺡ ﻋﻨﻬﺎ ﻭﻓﻘﺎ ًﻟﻠﻘﻮﺍﻧﻴﻦ ﻭﺍﻷﻧﻈﻤﺔ‪ ،‬ﻣﻊ ﺍﻹﺷﺎﺭﺓ ﺑﻮﺟﻪ‬
‫ﺧﺎﺹﺇﻟﻰ‪:‬‬

‫• ﺍﻟﻤﻌﺮﻓﺔ ﻭﻛﻞ ﻣﺎ ﺗﺤﻤﻴﻪ ﺍﻟﺴﺮﻳﺔ ﺍﻟﺼﻨﺎﻋﻴﺔ‬

‫• ﺍﻟﺨﻄﻂ ﺍﻟﺘﺠﺎﺭﻳﺔ ﻭﺍﻻﺳﺘﺮﺍﺗﻴﺠﻴﺔ ﻭﺍﻻﻗﺘﺼﺎﺩﻳﺔ ﻭﺍﻟﻤﺎﻟﻴﺔ ﻭﺍﻟﻤﺤﺎﺳﺒﻴﺔ ﻭﺍﻟﺘﺠﺎﺭﻳﺔ‬
‫ﻭﺍﻹﺩﺍﺭﻳﺔﻭ‪/‬ﺃﻭ ﺍﻟﺘﺸﻐﻴﻠﻴﺔ‬
‫• ﺍﻟﻤﺸﺎﺭﻳﻊ ﻭﺍﻻﺳﺘﺜﻤﺎﺭﺍﺕ‬
‫• ﻣﻌﺎﻳﻴﺮ ﺍﻹﻧﺘﺎﺝ ﻭﺍﻟﺘﺸﻐﻴﻞ ﻭﺍﻹﻧﺘﺎﺟﻴﺔ ﻟﻠﺸﺮﻛﺔ‬
‫• ﺍﺗﻔﺎﻗﻴﺎﺕ ﺍﻟﺸﺮﻛﺎﺕ ﻭﺍﻟﻌﻘﻮﺩ ﺍﻟﺘﺠﺎﺭﻳﺔ‪.‬‬

‫ﺑﺎﻹﺿﺎﻓﺔﺇﻟﻰ ﺫﻟﻚ‪ ،‬ﻳﺘﻌﻴﻦ ﻋﻠﻰ ﻣﻮﻇﻔﻲ ‪ Alfa Acciai‬ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﻣﻌﻬﺎ ﻋﺪﻡ ﺍﺳﺘﺨﺪﺍﻡ‬
‫ﺍﻟﻤﻌﻠﻮﻣﺎﺕﺍﻟﺴﺮﻳﺔ ﻷﻏﺮﺍﺽ ﻻ ﺗﺘﻌﻠﻖ ﺑﻮﺍﺟﺒﺎﺗﻬﻢ ﺍﻟﺨﺎﺻﺔ‪.‬‬

‫ﺗﺤﺴﻴﻦﺍﻻﺳﺘﺜﻤﺎﺭ ﻓﻲ ﺍﻷﺳﻬﻢ‬
‫ﺗﺴﻌﻰ‪ Alfa Acciai‬ﺇﻟﻰ ﺿﻤﺎﻥ ﺃﻥ ﺃﺩﺍﺉﻬﺎ ﺍﻻﻗﺘﺼﺎﺩﻱ‪/‬ﺍﻟﻤﺎﻟﻲ ﻳﺤﻤﻲ ﻭﻳﺰﻳﺪ ﻣﻦ ﻗﻴﻤﺔ ﺍﻷﻋﻤﺎﻝ‪،‬‬
‫ﻣﻦﺃﺟﻞ ﺗﻌﻮﻳﺾ ﺍﻟﻤﺨﺎﻃﺮ ﺍﻟﺘﻲ ﻳﺘﺤﻤﻠﻬﺎ ﺍﻟﻤﺴﺎﻫﻤﻮﻥ ﻣﻦ ﺧﻼﻝ ﺍﺳﺘﺜﻤﺎﺭ ﺭﺅﻭﺱ ﺃﻣﻮﺍﻟﻬﻢ‬
‫ﺑﺸﻜﻞﻛﺎﻑ‪ٍ.‬‬

‫ﻗﻴﻤﺔﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﺒﺸﺮﻳﺔ‬
‫ﻳﺸﻜﻞﻣﻮﻇﻔﻮ ‪ Alfa Acciai‬ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻮﻥ ﻣﻌﻬﺎ ﻋﻨﺼﺮﺍً ﻻ ﻏﻨﻰ ﻋﻨﻪ ﻟﻨﺠﺎﺡ ﺍﻟﺸﺮﻛﺔ‪ .‬ﻭﻧﺘﻴﺠﺔ‬
‫ﻟﺬﻟﻚ‪،‬ﺗﻘﻮﻡ ﺍﻟﺸﺮﻛﺔ ﺑﺤﻤﺎﻳﺔ ﻭﺗﻄﻮﻳﺮ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﺒﺸﺮﻳﺔ ﻣﻦ ﺃﺟﻞ ﺗﺤﺴﻴﻦ ﻭﺗﻌﺰﻳﺰ ﺍﻟﻤﻬﺎﺭﺍﺕ ﺍﻟﻔﺮﺩﻳﺔ‬
‫ﻭﺑﺎﻟﺘﺎﻟﻲﺃﺻﻮﻝ ﺍﻟﺸﺮﻛﺔ ﻭﺍﻟﻘﺪﺭﺓ ﺍﻟﺘﻨﺎﻓﺴﻴﺔ‪.‬‬

‫ﻣﻌﺎﻣﻠﺔﻋﺎﺩﻟﺔ‬
‫ﻋﻨﺪﺇﺩﺍﺭﺓ ﺍﻻﺗﻔﺎﻗﻴﺎﺕ ﺍﻟﺘﻌﺎﻗﺪﻳﺔ ﺍﻟﺘﻲ ﺗﻨﻄﻮﻱ ﻋﻠﻰ ﻋﻼﻗﺔ ﻫﺮﻣﻴﺔ‪ ،‬ﺧﺎﺻﺔ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ‬
‫ﺑﺎﻟﻤﻮﻇﻔﻴﻦ‪،‬ﺗﻠﺘﺰﻡ ‪ Alfa Acciai‬ﺑﺘﻄﺒﻴﻖ ﻣﺒﺎﺩﺉ ﺍﻟﻤﻌﺎﻣﻠﺔ ﺍﻟﻌﺎﺩﻟﺔ ﻭﺍﻟﻨﺰﺍﻫﺔ‪ ،‬ﻭﻣﻨﻊ ﺃﻱ ﺇﺳﺎءﺓ‬
‫ﺍﺳﺘﺨﺪﺍﻡﻟﻠﺴﻠﻄﺔ‪ .‬ﻋﻠﻰ ﻭﺟﻪ ﺍﻟﺨﺼﻮﺹ‪ ،‬ﺗﺘﻌﻬﺪ ‪ Alfa Acciai‬ﺑﻀﻤﺎﻥ ﺃﻥ ﺍﻟﻌﻼﺝ ﻻ ﻳﺘﻀﻤﻦ‬
‫ﻣﻤﺎﺭﺳﺔﺍﻟﺴﻠﻄﺔ ﺍﻟﺘﻲ ﺗﻀﺮ ﺑﺎﺳﺘﻘﻼﻟﻴﺔ ﺍﻟﻤﻮﻇﻒ ﺃﻭ ﻛﺮﺍﻣﺘﻪ‪ ،‬ﻭﺃﻥ ﻗﺮﺍﺭﺍﺕ ﺗﻨﻈﻴﻢ ﺍﻟﻌﻤﻞ ﺗﺤﻤﻲ‬
‫ﺍﻟﻘﻴﻤﺔﺍﻟﺬﺍﺗﻴﺔ‪.‬‬

‫‪7‬‬ ‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬

 ‫ﺍﻟﺠﺰءﺍﻷﻭﻝ‪ :‬ﻣﺒﺎﺩﺉ ﻋﺎﻣﺔ‬

‫ﺍﻟﻨﺰﺍﻫﺔﺍﻟﺸﺨﺼﻴﺔ‬
‫ﺗﻀﻤﻦﺷﺮﻛﺔ ‪ Alfa Acciai‬ﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺍﻟﺴﻼﻣﺔ ﺍﻟﺠﺴﺪﻳﺔ ﻭﺍﻟﻤﻌﻨﻮﻳﺔ ﻟﻠﻤﻮﻇﻔﻴﻦ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ‪،‬‬
‫ﻭﺗﻮﻓﺮﺃﻣﺎﻛﻦ ﻋﻤﻞ ﻭﻇﺮﻭﻑ ﺁﻣﻨﺔ ﻭﺻﺤﻴﺔ ﺗﻀﻤﻦ ﺍﻟﻜﺮﺍﻣﺔ ﺍﻟﺸﺨﺼﻴﺔ‪ .‬ﻭﻟﺬﻟﻚ‪ ،‬ﻟﻦ ﻳﺘﻢ ﺍﻟﺘﺴﺎﻣﺢ‬
‫ﻣﻊﺍﻟﻄﻠﺒﺎﺕ ﺃﻭ ﺍﻟﺘﻬﺪﻳﺪﺍﺕ ﺍﻟﻤﺼﻤﻤﺔ ﻹﻗﻨﺎﻉ ﺍﻷﻓﺮﺍﺩ ﺑﺎﻟﺘﺼﺮﻑ ﺑﺸﻜﻞ ﻏﻴﺮ ﻗﺎﻧﻮﻧﻲ ﺃﻭ ﺍﻧﺘﻬﺎﻙ‬
‫ﻗﻮﺍﻋﺪﺍﻷﺧﻼﻕ‪ ،‬ﺃﻭ ﺍﺳﺘﺨﺪﺍﻡ ﺳﻠﻮﻙ ﻳﻀﺮ ﺑﺎﻟﻤﻌﺘﻘﺪﺍﺕ ﺍﻟﺸﺨﺼﻴﺔ ﺃﻭ ﺍﻟﺨﻴﺎﺭﺍﺕ ﺍﻷﺧﻼﻗﻴﺔ‪.‬‬

‫ﺷﻔﺎﻓﻴﺔﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﻛﺘﻤﺎﻟﻬﺎ‬
‫ﺗﺘﻌﻬﺪ‪ Alfa Acciai‬ﺑﺘﻮﻓﻴﺮ ﻣﻌﻠﻮﻣﺎﺕ ﻛﺎﻣﻠﺔ ﻭﺷﻔﺎﻓﺔ ﻭﻣﻔﻬﻮﻣﺔ ﻭﺩﻗﻴﻘﺔ ﺑﺤﻴﺚ ﻳﺘﻤﻜﻦ ﺃﺻﺤﺎﺏ‬
‫ﺍﻟﻤﺼﻠﺤﺔ‪،‬ﻋﻨﺪ ﺇﻗﺎﻣﺔ ﻋﻼﻗﺎﺕ ﻣﻊ ﺍﻟﺸﺮﻛﺔ‪ ،‬ﻣﻦ ﺍﺗﺨﺎﺫ ﻗﺮﺍﺭﺍﺕ ﻣﺴﺘﻘﻠﺔ ﻣﻊ ﺇﺩﺭﺍﻙ ﺍﻟﻤﺼﺎﻟﺢ‬
‫ﺍﻟﻤﻌﻨﻴﺔﻭﺍﻟﺒﺪﺍﺉﻞ ﻭﺍﻟﻌﻮﺍﻗﺐ ﺍﻟﻤﻬﻤﺔ‪ .‬ﻭﻋﻠﻰ ﻭﺟﻪ ﺍﻟﺨﺼﻮﺹ‪ ،‬ﻋﻨﺪ ﺍﻻﺗﻔﺎﻕ ﻋﻠﻰ ﺍﻟﻌﻘﻮﺩ‪ ،‬ﺗﺤﺪﺩ‬
‫‪ Alfa Acciai‬ﺑﺸﻜﻞ ﻭﺍﺿﺢ ﻭﺷﺎﻣﻞ ﺍﻟﺴﻠﻮﻙ ﺍﻟﺬﻱ ﻳﺠﺐ ﺃﻥ ﺗﻌﺘﻤﺪﻩ ﺍﻷﻃﺮﺍﻑ ﺍﻟﻤﺘﻌﺎﻗﺪﺓ ﻓﻲ‬
‫ﺟﻤﻴﻊﺍﻟﻈﺮﻭﻑ ﺍﻟﻤﺘﻮﻗﻌﺔ‪.‬‬

‫ﺍﻻﺟﺘﻬﺎﺩﻭﺍﻟﻌﻨﺎﻳﺔ ﻓﻲ ﺗﻨﻔﻴﺬ ﺍﻟﻌﻘﻮﺩ ﻭﺍﻟﻤﺴﺆﻭﻟﻴﺎﺕ‬

‫ﻳﺠﺐﺗﻨﻔﻴﺬ ﺍﻟﻌﻘﻮﺩ ﻭﺍﺗﻔﺎﻗﻴﺎﺕ ﺍﻟﻌﻤﻞ ﻋﻠﻰ ﺍﻟﻨﺤﻮ ﺍﻟﻤﻨﺼﻮﺹ ﻋﻠﻴﻪ ﻣﻦ ﻗﺒﻞ ﺍﻷﻃﺮﺍﻑ ﻋﻦ ﻋﻠﻢ‪.‬‬
‫ﻻﻳﺠﻮﺯ ﻟﺸﺮﻛﺔ ‪ Alfa Acciai‬ﺍﺳﺘﻐﻼﻝ ﻧﻘﺺ ﺍﻟﻤﻌﺮﻓﺔ ﺃﻭ ﻋﺪﻡ ﺍﻟﻘﺪﺭﺓ ﻟﺪﻯ ﻧﻈﻴﺮﺍﺗﻬﺎ‪.‬‬

‫ﺍﻟﻨﺰﺍﻫﺔﻭﺍﻟﻌﺪﺍﻟﺔ ﻋﻨﺪ ﺇﺩﺍﺭﺓ ﺍﻟﻌﻘﻮﺩ ﻭﺇﻋﺎﺩﺓ ﺍﻟﺘﻔﺎﻭﺽ ﺑﺸﺄﻧﻬﺎ‬

‫ﻳﺠﺐﻋﻠﻰ ﺃﻱ ﺷﺨﺺ ﻳﻌﻤﻞ ﺑﺎﺳﻢ ‪ Alfa Acciai‬ﺃﻭ ﺑﺎﻟﻨﻴﺎﺑﺔ ﻋﻨﻬﺎ ﺗﺠﻨﺐ ﺍﻻﺳﺘﻔﺎﺩﺓ ﻣﻦ‬
‫ﺍﻹﻏﻔﺎﻻﺕﺍﻟﺘﻌﺎﻗﺪﻳﺔ ﺃﻭ ﺍﻷﺣﺪﺍﺙ ﻏﻴﺮ ﺍﻟﻤﺘﻮﻗﻌﺔ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﺍﻟﻘﺎﺉﻤﺔ‪ ،‬ﺑﻬﺪﻑ ﻭﺣﻴﺪ ﻫﻮ ﺇﻋﺎﺩﺓ‬
‫ﺍﻟﺘﻔﺎﻭﺽﻋﻠﻰ ﺍﻟﻌﻘﺪ ﻻﺳﺘﻐﻼﻝ ﺍﻻﻋﺘﻤﺎﺩ ﻋﻠﻰ ﻇﺮﻭﻑ ﺃﺣﺪ ﺍﻷﻃﺮﺍﻑ ﺃﻭ ﺿﻌﻔﻬﺎ‪.‬‬

‫ﺟﻮﺩﺓﺍﻟﻤﻨﺘﺞ ﻭﺍﻟﺨﺪﻣﺔ‬
‫ﺗﻮﺟﻪﺷﺮﻛﺔ ‪ Alfa Acciai‬ﻋﻤﻠﻴﺎﺗﻬﺎ ﻧﺤﻮ ﺇﺭﺿﺎء ﺍﻟﻌﻤﻼء ﻭﺣﻤﺎﻳﺘﻬﻢ ﻣﻦ ﺧﻼﻝ ﺍﻟﺘﺮﺣﻴﺐ ﺑﺎﻟﻄﻠﺒﺎﺕ‬
‫ﺍﻟﺘﻲﻳﻤﻜﻨﻬﺎ ﺗﺤﺴﻴﻦ ﺟﻮﺩﺓ ﺍﻟﻤﻨﺘﺞ ﻭﺍﻟﺨﺪﻣﺔ‪ .‬ﻭﻧﺘﻴﺠﺔ ﻟﺬﻟﻚ‪ ،‬ﺗﺼﻤﻢ ‪ Alfa Acciai‬ﻋﻤﻠﻴﺎﺕ‬
‫ﺍﻟﺒﺤﺚﻭﺍﻟﺘﻄﻮﻳﺮ ﻭﺍﻟﺘﺴﻮﻳﻖ ﺍﻟﺨﺎﺻﺔ ﺑﻬﺎ ﻭﻓﻘﺎً ﻟﻤﻌﺎﻳﻴﺮ ﻋﺎﻟﻴﺔ ﻣﻦ ﺟﻮﺩﺓ ﺍﻟﻤﻨﺘﺞ ﻭﺍﻟﺨﺪﻣﺔ‪.‬‬

‫ﺍﻟﻤﻨﺎﻓﺴﺔﺍﻟﻌﺎﺩﻟﺔ‬
‫ﺗﺤﺎﻓﻆﺷﺮﻛﺔ ‪ Alfa Acciai‬ﻋﻠﻰ ﺃﻫﻤﻴﺔ ﺍﻟﻤﻨﺎﻓﺴﺔ ﻣﻦ ﺧﻼﻝ ﺍﻻﻣﺘﻨﺎﻉ ﻋﻦ ﺍﻟﻤﻤﺎﺭﺳﺎﺕ ﺍﻟﺘﻲ‬
‫ﺗﺸﻜﻞﻣﻨﺎﻓﺴﺔ ﻏﻴﺮ ﻋﺎﺩﻟﺔ‪.‬‬

‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬ ‫‪8‬‬

 ‫ﺍﻟﺠﺰءﺍﻷﻭﻝ‪ :‬ﻣﺒﺎﺩﺉ ﻋﺎﻣﺔ‬

‫ﻣﺴﺆﻭﻟﻴﺔﺍﺟﺘﻤﺎﻋﻴﺔ‬
‫ﺗﺪﺭﻙﺷﺮﻛﺔ ‪ Alfa Acciai‬ﺍﻟﺘﺄﺛﻴﺮ ﺍﻟﻤﺒﺎﺷﺮ ﻭﻏﻴﺮ ﺍﻟﻤﺒﺎﺷﺮ ﺍﻟﺬﻱ ﻳﻤﻜﻦ ﺃﻥ ﺗﺤﺪﺛﻪ ﺃﻧﺸﻄﺔ ﺍﻟﺸﺮﻛﺔ‬
‫ﻋﻠﻰﺍﻟﻈﺮﻭﻑ ﻭﺍﻟﺘﻨﻤﻴﺔ ﺍﻻﻗﺘﺼﺎﺩﻳﺔ ﻭﺍﻻﺟﺘﻤﺎﻋﻴﺔ ﻭﺍﻟﺮﻓﺎﻫﻴﺔ ﺍﻟﻌﺎﻣﺔ ﻟﻠﻤﺠﺘﻤﻊ‪ ،‬ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ‬
‫ﺃﻫﻤﻴﺔﺍﻟﺴﻤﻌﺔ ﺍﻟﻄﻴﺒﺔ ﺩﺍﺧﻞ ﺍﻟﻤﺠﺘﻤﻌﺎﺕ ﺍﻟﺘﻲ ﺗﻌﻤﻞ ﻓﻴﻬﺎ‪ .‬ﻟﻬﺬﺍ ﺍﻟﺴﺒﺐ‪ ،‬ﺗﻬﺪﻑ ‪Alfa Acciai‬‬
‫ﺇﻟﻰﺍﻟﻘﻴﺎﻡ ﺑﺎﺳﺘﺜﻤﺎﺭﺍﺕ ﻣﺴﺘﺪﺍﻣﺔ ﺑﻴﺉﻴﺎً ﻣﻊ ﻣﺮﺍﻋﺎﺓ ﺍﻟﻤﺠﺘﻤﻌﺎﺕ ﺍﻟﻤﺤﻠﻴﺔ ﺑﺸﻜﻞ ﻛﺎﻣﻞ‪ ،‬ﻭﻛﺬﻟﻚ‬
‫ﺩﻋﻢﺍﻟﻤﺒﺎﺩﺭﺍﺕ ﺫﺍﺕ ﺍﻟﻘﻴﻤﺔ ﺍﻟﺜﻘﺎﻓﻴﺔ ﻭﺍﻻﺟﺘﻤﺎﻋﻴﺔ ﻣﻦ ﺃﺟﻞ ﺗﺤﺴﻴﻦ ﺳﻤﻌﺘﻬﺎ ﻭﻣﻜﺎﻧﺘﻬﺎ‬
‫ﺍﻻﺟﺘﻤﺎﻋﻴﺔ‪.‬‬

‫ﺣﻤﺎﻳﺔﺍﻟﺒﻴﺉﺔ‬
‫ﺍﻟﺒﻴﺉﺔﻫﻲ ﻣﻮﺭﺩ ﺛﻤﻴﻦ ﺗﻠﺘﺰﻡ ﺷﺮﻛﺔ ‪ Alfa Acciai‬ﺑﺤﻤﺎﻳﺘﻪ‪ ،‬ﻭﺗﺨﻄﻂ ﺍﻟﺸﺮﻛﺔ ﻷﻧﺸﻄﺘﻬﺎ ﻣﻦ‬
‫ﺧﻼﻝﺍﻟﺴﻌﻲ ﻟﺘﺤﻘﻴﻖ ﺍﻟﺘﻮﺍﺯﻥ ﺑﻴﻦ ﺍﻟﻤﺒﺎﺩﺭﺓ ﺍﻻﻗﺘﺼﺎﺩﻳﺔ ﻭﺍﻟﻤﺘﻄﻠﺒﺎﺕ ﺍﻟﺒﻴﺉﻴﺔ‪ ،‬ﻣﻊ ﻣﺮﺍﻋﺎﺓ‬
‫ﺍﻷﺟﻴﺎﻝﺍﻟﻘﺎﺩﻣﺔ‪ .‬ﻭﻟﺬﻟﻚ‪ ،‬ﺗﺘﻌﻬﺪ ‪ Alfa Acciai‬ﺑﺘﺤﺴﻴﻦ ﺗﺄﺛﻴﺮ ﻋﻤﻠﻴﺎﺗﻬﺎ ﺍﻟﺘﺠﺎﺭﻳﺔ ﻋﻠﻰ ﺍﻟﺒﻴﺉﺔ‬
‫ﻭﺍﻟﻤﻨﺎﻇﺮﺍﻟﻄﺒﻴﻌﻴﺔ‪ ،‬ﻭﻣﻨﻊ ﺍﻟﻤﺨﺎﻃﺮ ﻋﻠﻰ ﺍﻟﻤﺠﺘﻤﻌﺎﺕ ﻭﺍﻟﻤﻨﺎﻃﻖ ﺍﻟﻤﺤﻴﻄﺔ ﺑﻬﺎ‪ ،‬ﻟﻴﺲ ﻓﻘﻂ ﺑﻤﺎ‬
‫ﻳﺘﻤﺎﺷﻰﻣﻊ ﺍﻟﺘﺸﺮﻳﻌﺎﺕ‪ ،‬ﻭﻟﻜﻦ ﺃﻳﻀﺎً ﻭﻓﻘﺎً ﻟﻠﺘﻄﻮﺭ ﺍﻟﺘﻜﻨﻮﻟﻮﺟﻲ ﻭﺃﻓﻀﻞ ﺍﻟﻤﻤﺎﺭﺳﺎﺕ ﺍﻟﺼﻨﺎﻋﻴﺔ‪.‬‬

‫ﺣﻤﺎﻳﺔﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ‬
‫ﺗﻌﻤﻞﺷﺮﻛﺔ ‪ Alfa Acciai SpA‬ﻭﻓﻘﺎً ﻟﺘﺸﺮﻳﻌﺎﺕ ﺍﻟﺴﻼﻣﺔ ﺍﻟﺼﺎﺩﺭﺓ ﺑﻤﻮﺟﺐ ﺍﻟﻤﺮﺳﻮﻡ‬
‫ﺍﻟﺘﺸﺮﻳﻌﻲﺭﻗﻢ ‪ 81/2008‬ﻭﺍﻟﺘﻌﺪﻳﻼﺕ ﺍﻟﻼﺣﻘﺔ‪ ،‬ﻭﻗﺪ ﺃﻧﺸﺄﺕ ﻧﻤﻮﺫﺝ ﺍﻟﺤﻮﻛﻤﺔ ﺍﻟﺨﺎﺹ ﺑﻬﺎ ﺑﻤﺎ‬
‫ﻳﺘﻤﺎﺷﻰﻣﻊ ﺃﻫﺪﺍﻑ ﺍﻟﻮﻗﺎﻳﺔ ﻭﺍﻟﺘﺤﺴﻴﻦ ﺍﻟﻤﺴﺘﻤﺮ‪.‬‬

‫‪9‬‬ ‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬

 ‫ﺍﻟﺠﺰءﺍﻟﺜﺎﻧﻲ‪ :‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﺍﻟﺨﺎﺭﺟﻲ‬
‫ﻭﺍﻟﻌﻼﻗﺎﺕﺍﻟﺪﺍﺧﻠﻴﺔ‬

‫ﻣﺒﺎﺩﺉﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﺴﺎﻫﻤﻴﻦ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻤﺴﺎﻫﻤﻴﻬﺎ‪ ،‬ﺗﻠﺘﺰﻡ ‪Alfa Acciai‬‬

‫ﺑﻤﺎﻳﻠﻲ‪:‬‬
‫• ﺗﺤﺴﻴﻦ ﺍﻻﺳﺘﺜﻤﺎﺭﺍﺕ ﻣﻊ ﺗﻨﻔﻴﺬ ﺇﺩﺍﺭﺓ ﻣﺴﺆﻭﻟﺔ ﺍﺟﺘﻤﺎﻋﻴﺎ ﺗﺘﻮﺍﻓﻖ ﻣﻊ ﻣﻌﺎﻳﻴﺮ ﺍﻟﻌﻨﺎﻳﺔ ﺍﻟﺪﻭﻟﻴﺔ‪.‬‬

‫• ﺍﻟﻌﻤﻞ ﺑﺤﻴﺚ ﻳﺘﻢ ﺣﻤﺎﻳﺔ ﻣﻮﺍﺭﺩ ﺍﻟﺸﺮﻛﺔ‪ ،‬ﻭﺗﺠﻨﺐ ﺍﻻﺳﺘﺨﺪﺍﻡ ﻏﻴﺮ ﺍﻟﺴﻠﻴﻢ ﺍﻟﺬﻱ ﻗﺪ ﻳﺆﺩﻱ ﺇﻟﻰ‬
‫ﺍﻟﺨﺴﺎﺭﺓﺃﻭ ﺗﻘﻠﻴﻞ ﺍﻟﻜﻔﺎءﺓ‪ ،‬ﻣﻊ ﺇﻋﻄﺎء ﺍﻷﻭﻟﻮﻳﺔ ﻟﻤﺼﺎﻟﺢ ﺍﻟﺸﺮﻛﺔ ﻋﻠﻰ ﻣﺼﺎﻟﺢ ﺍﻟﻤﺴﺎﻫﻤﻴﻦ‬
‫ﺍﻷﻓﺮﺍﺩ‪.‬‬
‫• ﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺳﺮﻳﺔ ﻛﺎﻓﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺘﻌﻠﻘﺔ ﺑﺄﻋﻤﺎﻝ ﺍﻟﺸﺮﻛﺔ‪.‬‬
‫• ﺗﺰﻭﻳﺪ ﺟﻤﻴﻊ ﺍﻟﻤﺴﺎﻫﻤﻴﻦ‪ ،‬ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﻣﺴﺎﻫﻤﻲ ﺍﻷﻗﻠﻴﺔ‪ ،‬ﺑﻤﻌﻠﻮﻣﺎﺕ ﻭﺍﺿﺤﺔ ﻭﺷﺎﻣﻠﺔ ﻭﻓﻲ‬
‫ﺍﻟﻮﻗﺖﺍﻟﻤﻨﺎﺳﺐ ﺣﻮﻝ ﺍﺳﺘﺮﺍﺗﻴﺠﻴﺎﺕ ﺍﻟﺸﺮﻛﺔ‪ ،‬ﺑﻤﺎ ﻳﺘﻮﺍﻓﻖ ﻣﻊ ﺣﻘﻮﻗﻬﻢ‪ ،‬ﺑﺤﻴﺚ ﻳﺘﻠﻘﻮﻥ‬
‫ﻧﻔﺲﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﻻﺗﺨﺎﺫ ﻗﺮﺍﺭﺍﺕ ﻣﺴﺆﻭﻟﺔ ﺑﺤﺮﻳﺔ‪.‬‬

‫• ﺿﻤﺎﻥ ﻣﻮﺛﻮﻗﻴﺔ ﺍﻟﻤﻌﻠﻮﻣﺎﺕ ﺍﻟﻤﺤﺎﺳﺒﻴﺔ‪ ،‬ﺍﻟﺘﻲ ﻳﺠﺐ ﺃﻥ ﺗﻤﺜﻞ ﻭﺿﻊ ﺍﻟﻌﻤﻞ ﺑﺸﻜﻞ ﺻﺤﻴﺢ‬
‫ﻭﺗﻮﻓﺮﺍﻷﺩﻭﺍﺕ ﺍﻟﻼﺯﻣﺔ ﻟﺘﺤﺪﻳﺪ ﻭﻣﻨﻊ ﺍﻟﻤﺨﺎﻃﺮ ﺍﻟﻤﺎﻟﻴﺔ ﻭﺍﻟﺘﺸﻐﻴﻠﻴﺔ‪.‬‬

‫• ﺗﺴﻬﻴﻞ ﺍﻻﺗﺼﺎﻝ ﺑﻴﻦ ﻫﻴﺉﺎﺕ ﺍﻹﺩﺍﺭﺓ ﻭﺍﺟﺘﻤﺎﻋﺎﺕ ﺍﻟﻤﺴﺎﻫﻤﻴﻦ‪ ،‬ﻭﺍﻟﺘﺄﻛﺪ ﻣﻦ ﺗﻨﻔﻴﺬ ﻫﺬﻩ‬
‫ﺍﻻﺟﺘﻤﺎﻋﺎﺕﺑﺸﻜﻞ ﻣﺮﺿﻲ ﻭﺣﻀﻮﺭ ﻣﻤﺜﻠﻲ ﻫﻴﺉﺔ ﺍﻹﺩﺍﺭﺓ‪.‬‬

‫ﻣﺒﺎﺩﺉﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﻮﻇﻔﻴﻦ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ‬

‫ﻓﻴﻤﺎﻳﺘﻌﻠﻖ ﺑﻤﻮﻇﻔﻴﻬﺎ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﻣﻌﻬﺎ‪ ،‬ﺑﻤﺎ ﻓﻲ ﺫﻟﻚ ﺍﻟﻤﻮﻇﻔﻴﻦ ﺍﻟﺘﻨﻔﻴﺬﻳﻴﻦ‪ ،‬ﺗﺘﻌﻬﺪ ‪Acciai‬‬
‫‪ Alfa‬ﺑﻤﺎ ﻳﻠﻲ‪:‬‬
‫• ﺗﻮﻇﻴﻒ ﺍﻟﻤﻮﺍﺭﺩ ﺍﻟﻤﻄﻠﻮﺑﺔ ﻓﻘﻂ ﻟﺘﻠﺒﻴﺔ ﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﺸﺮﻛﺔ ﺍﻟﻤﻠﻤﻮﺳﺔ ﻭﺍﻟﻄﺎﺭﺉﺔ‪ ،‬ﻋﻠﻰ ﺃﺳﺎﺱ‬
‫ﺍﻟﻤﻠﻒﺍﻟﺸﺨﺼﻲ ﺍﻟﻤﻄﻠﻮﺏ ﻟﻤﻞء ﺍﻟﻮﻇﻴﻔﺔ ﺍﻟﺸﺎﻏﺮﺓ ﻭﺑﻤﺎ ﻳﺘﻤﺎﺷﻰ ﻣﻊ ﺳﻴﺎﺳﺔ ﺗﻜﺎﻓﺆ ﺍﻟﻔﺮﺹ‪،‬‬
‫ﻭﺗﺠﻨﺐﺍﻟﻤﺤﺴﻮﺑﻴﺔ ﻭﺍﻟﺘﻤﻴﻴﺰ ﺍﻟﻤﺘﻌﻠﻖ ﺑﺎﻟﻌﻮﺍﻣﻞ ﻏﻴﺮ ﺍﻟﻤﻬﻨﻴﺔ‪.‬‬

‫• ﺗﻮﻓﻴﺮ ﺑﻴﺉﺔ ﻋﻤﻞ ﺩﺍﻋﻤﺔ ﺗﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﺘﻄﻮﻳﺮ ﺍﻟﻤﻬﻨﻲ ﺍﻟﻤﺴﺘﻤﺮ ﻭﺍﻛﺘﺴﺎﺏ ﺍﻟﻤﻬﺎﺭﺍﺕ‪ ،‬ﺣﻴﺚ‬
‫ﻳﻤﻜﻦﺗﺤﺴﻴﻦ ﻗﺪﺭﺍﺕ ﻭﻣﻌﺮﻓﺔ ﻛﻞ ﻓﺮﺩ ﻭﺯﻳﺎﺩﺗﻬﺎ ﺑﺸﻜﻞ ﻣﺴﺘﻤﺮ‪.‬‬

‫• ﺗﻄﻮﻳﺮ ﺛﻘﺎﻓﺔ ﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ ﻓﻲ ﻣﻜﺎﻥ ﺍﻟﻌﻤﻞ‪.‬‬

‫• ﻣﻜﺎﻓﺄﺓ ﺍﻟﻤﻮﻇﻔﻴﻦ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﻭﻓﻘﺎً ﻟﺬﻟﻚ ﻭﺑﺸﻜﻞ ﻣﻨﺎﺳﺐ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻮﺍﺟﺒﺎﺗﻬﻢ‪ ،‬ﻭﺩﻓﻊ‬
‫ﻣﺰﺍﻳﺎﺍﻟﺤﻮﺍﻓﺰ ﻓﻘﻂ ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﺄﻫﻤﻴﺔ ﺍﻟﺪﻭﺭ ﺍﻟﺬﻱ ﻳﺸﻐﻠﻮﻧﻪ ﻭﺍﻟﻤﺴﺆﻭﻟﻴﺎﺕ ﺍﻟﻤﻘﺎﺑﻠﺔ‪.‬‬

‫• ﺗﻌﺰﻳﺰ ﺑﻴﺉﺔ ﻋﻤﻞ ﻣﺘﻨﺎﻏﻤﺔ ﻭﺧﺎﻟﻴﺔ ﻣﻦ ﺍﻟﺘﺤﺮﺵ ﻭﻗﺎﺉﻤﺔ ﻋﻠﻰ ﺍﻻﺣﺘﺮﺍﻡ ﺍﻟﻤﺘﺒﺎﺩﻝ ﻭﺍﻟﺴﻠﻮﻙ‬
‫ﺍﻟﻤﻨﺎﺳﺐﻭﺍﻟﺘﻮﺍﺻﻞ‪.‬‬
‫• ﺗﺄﺩﻳﺐ ﺍﻟﻤﻮﻇﻔﻴﻦ ﺃﻭ ﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﺍﻟﺬﻳﻦ ﻳﺴﻴﺉﻮﻥ ﺍﺳﺘﺨﺪﺍﻡ ﻣﻨﺎﺻﺒﻬﻢ ﻟﻄﻠﺐ ﺧﺪﻣﺎﺕ ﻣﻦ‬
‫ﻣﺮﺅﻭﺳﻴﻬﻢ‪،‬ﺃﻭ ﺍﻟﺬﻳﻦ ﻳﺘﺼﺮﻓﻮﻥ ﺑﺸﻜﻞ ﻏﻴﺮ ﻗﺎﻧﻮﻧﻲ ﺃﻭ ﻳﻨﺘﻬﻜﻮﻥ ﺍﻟﻤﺒﺎﺩﺉ ﺍﻟﻮﺍﺭﺩﺓ ﻓﻲ ﻣﺪﻭﻧﺔ‬
‫ﺍﻷﺧﻼﻗﻴﺎﺕﻫﺬﻩ‪.‬‬

‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬ ‫‪01‬‬

 ‫ﺍﻟﺠﺰءﺍﻟﺜﺎﻧﻲ‪ :‬ﻣﺒﺎﺩﺉ ﺍﻟﺴﻠﻮﻙ ﺍﻟﺨﺎﺭﺟﻲ‬
‫ﻭﺍﻟﻌﻼﻗﺎﺕﺍﻟﺪﺍﺧﻠﻴﺔ‬

‫ﻣﺒﺎﺩﺉﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻌﻤﻼء ﻳﺠﺐ ﺃﻥ ﺗﺴﺘﻨﺪ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻌﻤﻼء ﺇﻟﻰ ﺃﻗﺼﻰ‬

‫ﺩﺭﺟﺎﺕﺍﻻﺣﺘﺮﺍﻓﻴﺔ ﻭﺍﻟﻜﻔﺎءﺓ‪ ،‬ﻣﻊ ﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺳﺮﻳﺔ ﺃﻱ ﻣﻌﻠﻮﻣﺎﺕ ﻳﺘﻢ ﺍﻟﺤﺼﻮﻝ ﻋﻠﻴﻬﺎ‪ .‬ﻭﻣﻦ‬
‫ﺃﺟﻞﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺳﻤﻌﺔ ﺍﻟﺸﺮﻛﺔ‪ ،‬ﻳﺠﺐ ﺃﻥ ﺗﺘﻢ ﻛﻞ ﻋﻼﻗﺔ ﻭﻓﻘﺎً ﻟﻠﺘﺸﺮﻳﻌﺎﺕ ﻭﻣﺒﺎﺩﺉ ﺍﻟﺸﻔﺎﻓﻴﺔ‬
‫ﻭﺍﻻﺳﺘﻘﻼﻟﻴﺔ‪.‬‬

‫ﻭﻳﺠﺐﺗﺠﻨﺐ ﺍﻻﺗﺼﺎﻝ ﺑﺎﻷﻃﺮﺍﻑ ﺍﻟﻤﺘﻮﺭﻃﺔ ﻓﻲ ﺃﻧﺸﻄﺔ ﻏﻴﺮ ﻗﺎﻧﻮﻧﻴﺔ ﺃﻭ ﻻ ﺗﺴﺘﻮﻓﻲ ﻣﺘﻄﻠﺒﺎﺕ‬

‫ﺍﻟﻤﻬﻨﻴﺔﻭﺍﻟﻤﻮﺛﻮﻗﻴﺔ‪ ،‬ﺑﺎﻹﺿﺎﻓﺔ ﺇﻟﻰ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺃﻃﺮﺍﻑ ﺛﺎﻟﺜﺔ ﺗﻘﻮﻡ ﺑﺄﻧﺸﻄﺔ ﺗﻀﺮ ﺑﺎﻟﺒﻴﺉﺔ‬
‫ﻭﺍﻟﺼﺤﺔﻭﺣﻘﻮﻕ ﺍﻹﻧﺴﺎﻥ‪.‬‬

‫ﻣﺒﺎﺩﺉﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﻮﺭﺩﻳﻦ ﻭﻳﺠﺐ ﺗﻄﺒﻴﻖ ﻣﺒﺎﺩﺉ ﻣﻤﺎﺛﻠﺔ ﻋﻠﻰ ﺍﻟﻌﻼﻗﺎﺕ‬

‫ﻣﻊﺍﻟﻤﻮﺭﺩﻳﻦ‪ .‬ﻭﻳﺠﺐ ﺍﻟﺘﺮﻛﻴﺰ ﺑﺸﻜﻞ ﺧﺎﺹ ﻋﻠﻰ ﺟﻮﺩﺓ ﺍﻟﺨﺪﻣﺎﺕ ﺍﻟﻤﻘﺪﻣﺔ ﻭﻛﻴﻔﻴﺔ ﺗﻨﻔﻴﺬﻫﺎ‪ .‬ﻳﺘﻢ‬
‫ﺍﺧﺘﻴﺎﺭﺍﻟﻤﻮﺭﺩﻳﻦ ﻋﻠﻰ ﺃﺳﺎﺱ ﻣﺆﻫﻼﺗﻬﻢ‪ ،‬ﻣﻊ ﺍﻷﺧﺬ ﻓﻲ ﺍﻻﻋﺘﺒﺎﺭ ﻋﻮﺍﻣﻞ ﻣﺜﻞ ﺍﻟﺠﻮﺩﺓ ﻭﺍﻻﺑﺘﻜﺎﺭ‬
‫ﻭﺳﻤﻌﺔﺍﻟﺴﻮﻕ‪ ،‬ﻭﻳﺘﻢ ﺇﻋﻄﺎء ﺍﻷﻭﻟﻮﻳﺔ ﻟﻠﻤﻮﺭﺩﻳﻦ ﺍﻟﺬﻳﻦ ﻟﺪﻳﻬﻢ ﺳﻴﺎﺳﺎﺕ ﻟﺤﻤﺎﻳﺔ ﺍﻟﺒﻴﺉﺔ‪.‬‬

‫ﻣﺒﺎﺩﺉﺍﻟﺴﻠﻮﻙ ﻓﻲ ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﻤﺠﺘﻤﻊ‬

‫• ﺍﻟﺴﻴﺎﺳﺔ ﺍﻟﺒﻴﺉﻴﺔ‬
‫ﺣﺪﺩﺕﺷﺮﻛﺔ ‪ Alfa Acciai‬ﺳﻴﺎﺳﺔ ﺑﻴﺉﻴﺔ ﻣﻦ ﺧﻼﻝ ﺗﻌﺮﻳﻒ ﺍﻟﻨﻈﺎﻡ ﻭﻓﻘﺎً ﻟﻠﻤﻌﻴﺎﺭ ‪ISO 14001‬‬
‫‪ .UNI EN‬ﻭﺗﻠﺘﺰﻡ ﺍﻟﺸﺮﻛﺔ ﺗﻤﺎﻣﺎً ﺑﺎﻟﺘﺸﺮﻳﻌﺎﺕ ﺍﻟﺒﻴﺉﻴﺔ‪ ،‬ﻭﺗﻠﺘﺰﻡ ﺑﻤﻨﻊ ﺗﻠﻮﺙ ﺍﻟﻄﺒﻴﻌﺔ ﻭﺣﻤﺎﻳﺔ‬
‫ﺍﻟﻤﺸﻬﺪﺍﻟﺒﻴﺉﻲ ﻟﻠﻤﻮﻗﻊ ﺍﻟﺼﻨﺎﻋﻲ‪.‬‬

‫• ﺳﻴﺎﺳﺔ ﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ ﺍﻟﻤﻬﻨﻴﺔ‬

‫ﻗﺎﻣﺖﺷﺮﻛﺔ ‪ Alfa Acciai‬ﺑﺘﺤﺪﻳﺪ ﺳﻴﺎﺳﺔ ﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ ﺍﻟﻤﻬﻨﻴﺔ ﻣﻦ ﺧﻼﻝ ﺇﻧﺸﺎء ﻧﻈﺎﻡ‬
‫ﻳﺘﻮﺍﻓﻖﻣﻊ ﻣﻌﻴﺎﺭ ‪ .BS OHSAS 18001‬ﺗﺴﻌﻰ ﺷﺮﻛﺔ ‪ Alfa Acciai‬ﺇﻟﻰ ﺍﻻﻣﺘﺜﺎﻝ ﺍﻟﻜﺎﻣﻞ‬
‫ﻟﻠﻮﺍﺉﺢﺍﻟﻤﻌﻤﻮﻝ ﺑﻬﺎ ﺑﺸﺄﻥ ﺍﻟﺼﺤﺔ ﻭﺍﻟﺴﻼﻣﺔ ﻓﻲ ﻣﻜﺎﻥ ﺍﻟﻌﻤﻞ‪ ،‬ﻭﺗﺴﻌﻰ ﺟﺎﻫﺪﺓ ﻟﻀﻤﺎﻥ ﺍﻟﺮﻗﺎﺑﺔ‬
‫ﺍﻟﻜﺎﻓﻴﺔﻓﻲ ﻫﺬﺍ ﺍﻟﻤﺠﺎﻝ ﻭﻣﻨﻊ ﺍﻟﻤﻮﺍﻗﻒ ﺍﻟﺘﻲ ﻗﺪ ﺗﺸﻜﻞ ﺧﻄﻮﺭﺓ ﻋﻠﻰ ﺍﻟﻌﻤﺎﻝ‪.‬‬

‫• ﺍﻟﻌﻼﻗﺎﺕ ﻣﻊ ﺍﻟﺪﻭﺍﺉﺮ ﺍﻟﺤﻜﻮﻣﻴﺔ‬

‫ﺇﻥﺍﻟﻌﻼﻗﺎﺕ ﻣﻦ ﺃﻱ ﻧﻮﻉ ﻣﻊ ﺍﻹﺩﺍﺭﺍﺕ ﺍﻟﺤﻜﻮﻣﻴﺔ ﻭﺍﻟﻤﻨﻈﻤﺎﺕ ﺍﻟﻤﻤﺎﺛﻠﺔ ﺗﻌﺘﻤﺪ ﻋﻠﻰ ﺍﻟﺴﻠﻮﻙ‬
‫ﺍﻷﺧﻼﻗﻲﻭﺃﻗﺼﻰ ﺩﺭﺟﺎﺕ ﺍﻟﻨﺰﺍﻫﺔ‪.‬‬
‫ﻭﻋﻠﻰﻭﺟﻪ ﺍﻟﺨﺼﻮﺹ‪ ،‬ﻳﺤُﻈﺮ ﺗﻘﺪﻳﻢ ﻫﺪﺍﻳﺎ ﻟﻠﻤﻮﻇﻔﻴﻦ ﺍﻟﻌﻤﻮﻣﻴﻴﻦ ﺃﻭ ﺃﻗﺎﺭﺑﻬﻢ ﻣﻦ ﺃﻱ ﻧﻮﻉ ﻳﻤﻜﻦ‬
‫ﺃﻥﺗﺆﺛﺮ ﻋﻠﻰ ﺍﻟﻘﺮﺍﺭﺍﺕ ﺃﻭ ﺗﻀﻤﻦ ﺃﻱ ﻧﻮﻉ ﻣﻦ ﺍﻟﻤﻨﻔﻌﺔ ﻟﺸﺮﻛﺔ ‪.Alfa Acciai‬‬

‫ﺗﺘﻌﻬﺪ‪ Alfa Acciai‬ﺃﻳﻀﺎً ﺑﺎﻟﺘﻌﺎﻭﻥ ﺍﻟﻜﺎﻣﻞ ﻣﻊ ﺍﻟﻤﺴﺆﻭﻟﻴﻦ ﺍﻟﻌﻤﻮﻣﻴﻴﻦ ﺍﻟﺬﻳﻦ ﺗﺘﻮﺍﺻﻞ ﻣﻌﻬﻢ‬
‫ﺍﻟﺸﺮﻛﺔ‪،‬ﺣﻴﺚ ﺗﺠﻤﻊ ﻭﺗﻌﺎﻟﺞ ﻭﺗﻘﺪﻡ ﺃﻱ ﻣﻌﻠﻮﻣﺎﺕ ﻣﻄﻠﻮﺑﺔ ﻋﻠﻰ ﺍﻟﻔﻮﺭ‪ ،‬ﻭﺗﻌﻤﻞ ﺑﺄﻗﺼﻰ ﻗﺪﺭ ﻣﻦ‬
‫ﺍﻟﺸﻔﺎﻓﻴﺔﻭﺍﻟﻮﺿﻮﺡ ﻟﻀﻤﺎﻥ ﻋﺪﻡ ﺧﺪﺍﻉ ﺍﻟﺴﻠﻄﺎﺕ ﺃﻭ ﺗﻀﻠﻴﻠﻬﺎ‪.‬‬

‫‪11‬‬ ‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬

 ‫ﺍﻟﺠﺰءﺍﻟﺜﺎﻟﺚ‪ :‬ﻃﺮﻕ ﺍﻟﺘﻨﻔﻴﺬ‬

‫ﺍﻟﻬﻴﺉﺔﺍﻹﺷﺮﺍﻓﻴﺔ‬

‫ﺃﻧﺸﺄﺕ‪ Alfa Acciai‬ﻫﻴﺉﺔ ﺇﺷﺮﺍﻓﻴﺔ ﺩﺍﺧﻠﻴﺔ ﻣﻜﻠﻔﺔ ﺑﺎﻹﺷﺮﺍﻑ ﻋﻠﻰ ﺗﻨﻔﻴﺬ ﻭﻣﺮﺍﻗﺒﺔ‬
‫ﻣﺪﻭﻧﺔﺍﻷﺧﻼﻗﻴﺎﺕ ﻫﺬﻩ ﻭﻧﻤﻮﺫﺝ ﺍﻟﺘﻨﻈﻴﻢ ﻭﺍﻹﺩﺍﺭﺓ ﻭﺍﻟﻤﺮﺍﻗﺒﺔ ﺍﻟﺬﻱ ﺗﻢ ﺇﻧﺸﺎﺅﻩ ﻭﻓﻘﺎً‬
‫ﻟﻤﺘﻄﻠﺒﺎﺕﺍﻟﻤﺮﺳﻮﻡ ﺍﻟﺘﺸﺮﻳﻌﻲ ‪.231/01‬‬

‫ﻭﺗﺸﻤﻞﻭﺍﺟﺒﺎﺗﻬﺎ ﻣﺎ ﻳﻠﻲ‪:‬‬
‫• ﺍﻹﺷﺮﺍﻑ ﻋﻠﻰ ﺗﻮﺯﻳﻊ ﺍﻟﻘﻮﺍﻋﺪ ﻭﺍﻻﻣﺘﺜﺎﻝ ﻟﻬﺎ‪.‬‬
‫• ﺗﻨﺴﻴﻖ ﺇﺟﺮﺍءﺍﺕ ﺍﻟﺸﺮﻛﺔ ﺍﻟﺘﻲ ﺗﻨﻔﺬ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻟﻘﻮﺍﻋﺪ‪.‬‬

‫• ﺍﻗﺘﺮﺍﺡ ﺗﻐﻴﻴﺮﺍﺕ ﻋﻠﻰ ﻣﺤﺘﻮﻳﺎﺕ ﺍﻟﻤﺪﻭﻧﺔ ﻭﺁﻟﻴﺎﺕ ﺍﻟﺘﻨﻔﻴﺬ‪.‬‬

‫• ﺗﻘﺪﻳﻢ ﺗﻘﺎﺭﻳﺮ ﻣﻨﺘﻈﻤﺔ ﺇﻟﻰ ﻣﺠﻠﺲ ﺍﻹﺩﺍﺭﺓ ﺣﻮﻝ ﺍﻹﺟﺮﺍءﺍﺕ ﺍﻟﻤﺘﺨﺬﺓ ﻭﺍﻟﻘﻀﺎﻳﺎ ﺍﻟﺘﻲ‬
‫ﺗﻈﻬﺮ‪.‬‬

‫ﻳﺠﻮﺯﻟﻠﻬﻴﺉﺔ ﺍﻹﺷﺮﺍﻓﻴﺔ ﺍﻻﺳﺘﻌﺎﻧﺔ ﺑﻤﺤﺘﺮﻓﻴﻦ ﺧﺎﺭﺟﻴﻴﻦ ﻋﻨﺪ ﺗﻨﻔﻴﺬ ﺍﻷﻧﺸﻄﺔ ﺍﻟﻤﺬﻛﻮﺭﺓ‬

‫ﺃﻋﻼﻩ‪.‬‬

‫ﻭﻳﺠﺐﺍﻹﺑﻼﻍ ﻋﻦ ﺃﻱ ﺧﺮﻕ ﻟﻠﻤﺪﻭﻧﺔ‪ ،‬ﻛﻴﻔﻤﺎ ﺗﻢ ﺍﻛﺘﺸﺎﻓﻪ‪ ،‬ﺇﻟﻰ ﺍﻟﻬﻴﺉﺔ ﺍﻹﺷﺮﺍﻓﻴﺔ‪.‬‬

‫ﺳﺘﻘﻮﻡﺍﻟﻬﻴﺉﺔ ﺍﻹﺷﺮﺍﻓﻴﺔ ﺑﺤﻤﺎﻳﺔ ﺃﻱ ﺷﺨﺺ ﻳﻘﻮﻡ ﺑﺎﻹﺑﻼﻍ ﻋﻦ ﺍﻻﻧﺘﻬﺎﻛﺎﺕ ﻣﻦ‬
‫ﺍﻷﻋﻤﺎﻝﺍﻻﻧﺘﻘﺎﻣﻴﺔ ﺍﻟﻤﺤﺘﻤﻠﺔ‪ ،‬ﻭﺍﻟﺤﻔﺎﻅ ﻋﻠﻰ ﺳﺮﻳﺔ ﻫﻮﻳﺘﻪ‪ ،‬ﻣﻊ ﻣﺮﺍﻋﺎﺓ ﺍﻻﻟﺘﺰﺍﻣﺎﺕ‬
‫ﺍﻟﻘﺎﻧﻮﻧﻴﺔ‪.‬‬

‫ﻳﺸﻜﻞﺃﻱ ﺧﺮﻕ ﻟﻘﻮﺍﻋﺪ ﺍﻷﺧﻼﻗﻴﺎﺕ ﻋﺪﻡ ﻭﻓﺎء ﺍﻟﻤﻮﻇﻔﻴﻦ ﺃﻭ ﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﺑﺎﻻﻟﺘﺰﺍﻣﺎﺕ‬

‫ﺍﻟﺘﻌﺎﻗﺪﻳﺔ‪،‬ﻭﻳﺘﻢ ﺍﻟﺘﻌﺎﻣﻞ ﻣﻌﻪ ﻭﻓﻘﺎً ﻟﻠﺸﺮﻭﻁ ﺍﻟﻘﺎﻧﻮﻧﻴﺔ ﻭﺍﻟﺘﻌﺎﻗﺪﻳﺔ‪.‬‬

‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬ ‫‪21‬‬

 ‫ﺍﻟﺠﺰءﺍﻟﺜﺎﻟﺚ‪ :‬ﻃﺮﻕ ﺍﻟﺘﻨﻔﻴﺬ‬

‫ﺍﻟﻨﺸﺮ‬

‫ﺩﺧﻠﺖﻣﺪﻭﻧﺔ ﺍﻷﺧﻼﻗﻴﺎﺕ ﺣﻴﺰ ﺍﻟﺘﻨﻔﻴﺬ ﻓﻲ ‪ 22‬ﻳﻮﻟﻴﻮ ‪ 2010‬ﻭﻫﻲ ﻣﺘﺎﺣﺔ ﻟﺠﻤﻴﻊ ﺃﺻﺤﺎﺏ‬

‫ﺍﻟﻤﺼﻠﺤﺔﺍﻟﺬﻳﻦ ﻳﻄﻠﺒﻮﻧﻬﺎ ﻓﻲ ﺍﻟﻤﻘﺮ ﺍﻟﺮﺉﻴﺴﻲ ﻟﻠﺸﺮﻛﺔ‪.‬‬

‫ﻭﻳﻤﻜﻦﺍﻻﻃﻼﻉ ﻋﻠﻴﻪ ﺃﻳﻀﺎً ﻋﻠﻰ ﻣﻮﻗﻊ ﺍﻟﺸﺮﻛﺔ‪www.alfaacciai.it().‬‬

‫ﻣﻦﺃﺟﻞ ﺗﺤﻘﻴﻖ ﺃﻗﺼﻰ ﻗﺪﺭ ﻣﻦ ﺍﻟﻔﻬﻢ ﻟﻤﺤﺘﻮﻳﺎﺕ ﺍﻟﻤﺪﻭﻧﺔ ﺑﻴﻦ ﺍﻟﻤﺪﻳﺮﻳﻦ ﻭﺍﻟﻤﻮﻇﻔﻴﻦ‬
‫ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ‪،‬ﺗﺨﻄﻂ ‪ Alfa Acciai‬ﻟﺪﻭﺭﺍﺕ ﺗﺪﺭﻳﺒﻴﺔ ﻭﺗﺤﺪﻳﺜﺎﺕ ﻣﻨﺘﻈﻤﺔ‪ ،‬ﻭﺍﻟﺘﻲ ﻳﺘﻢ ﺗﻨﻈﻴﻤﻬﺎ‬
‫ﻓﻴﻤﺎﻳﺘﻌﻠﻖ ﺑﺎﻟﻘﺴﻢ ﻭﺩﻭﺭ ﺍﻟﻤﺸﺎﺭﻛﻴﻦ‪.‬‬

‫ﺗﻌﻤﻞ‪ Alfa Acciai‬ﻋﻠﻰ ﺇﻋﻼﻡ ﺟﻤﻴﻊ ﺍﻟﻤﻮﻇﻔﻴﻦ ﻭﺍﻟﻤﺘﻌﺎﻭﻧﻴﻦ ﺑﻤﺘﻄﻠﺒﺎﺕ ﻣﺪﻭﻧﺔ ﺍﻷﺧﻼﻗﻴﺎﺕ‬
‫ﻭﺗﻨﻔﻴﺬﻫﺎﻣﻦ ﺧﻼﻝ ﺧﻄﺔ ﻋﻤﻞ ﺍﻟﺘﻮﺍﺻﻞ‪ ،‬ﻭﺗﺴﻠﻂ ﺍﻟﻀﻮء ﻋﻠﻰ ﺿﺮﻭﺭﺓ ﺍﻻﻣﺘﺜﺎﻝ ﻟﻠﻤﺪﻭﻧﺔ‪ .‬ﻋﻠﻰ‬
‫ﻭﺟﻪﺍﻟﺨﺼﻮﺹ‪ ،‬ﺗﺮﻛﺰ ﺍﻟﺸﺮﻛﺔ ﻋﻠﻰ ﺗﻔﺴﻴﺮ ﻭﺗﻮﺿﻴﺢ ﻣﺒﺎﺩﺉ ﻭﻣﺘﻄﻠﺒﺎﺕ ﺍﻟﻤﺪﻭﻧﺔ‪ ،‬ﻭﺍﻟﺘﺤﻘﻖ ﻣﻦ‬
‫ﺍﻻﻟﺘﺰﺍﻡﺑﻬﺎ‪ ،‬ﻭﺗﺤﺪﻳﺚ ﻣﺒﺎﺩﺉﻬﺎ ﺑﻤﺎ ﻳﺘﻤﺎﺷﻰ ﻣﻊ ﺍﻟﻤﺘﻄﻠﺒﺎﺕ ﺍﻟﺘﻲ ﺗﻈﻬﺮ ﻓﻲ ﺳﻴﺎﻗﺎﺕ ﻭﺇﻋﺪﺍﺩﺍﺕ‬
‫ﻣﺨﺘﻠﻔﺔ)ﻣﺜﻞ ﺗﻨﻈﻴﻢ ﺍﻟﺸﺮﻛﺔ ﻭﺍﻟﺼﻨﺎﻋﺔ ﻭﺍﻟﺴﻮﻕ(‪.‬‬

‫‪31‬‬ ‫ﻣﺪﻭﻧﺔﻟﻘﻮﺍﻋﺪ ﺍﻟﺴﻠﻮﻙ‪/‬‬