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STANDARD REQUIREMENTS FOR CHANGE OF BILLING DETAILS

CHANGE OF NAME
ALL criteria listed below must be fulfilled.

• Payment of all outstanding on the account (for postpaid accounts only).


• Written and signed instruction by property owner authorizing account information change.
• Proof of Property Ownership (Any of the Below)
a) Registered Deed of Assignment – A legal document transferring a real estate to a new owner.
b) Affidavit of Sales (To support a Deed of Assignment that is not yet registered in the registry).
c) Will and Testament – a legal document expressing a person’s wish as to how their property should be
distributed upon their death.
d) Letter of Administration – a legal document that allows someone to act as administrator of a real estate in a
case where the previous owner died without a will.
e) Certificate of Occupancy - Approval issued by a government agency, that a newly completed (or substantially
completed) building meets the required health and safety standards and therefore can be inhabited.
• Valid means of Identification. (Driver’s License or Int’l Passport or National ID card or PVC)

CHANGE OF ADDRESS
ALL criteria listed below must be fulfilled.

• Payment of all outstanding on the account (for postpaid accounts only).


• Written and signed instruction by property owner authorizing account information change.
• Proof of Address Change (Land Use Charge or LAWMA or LASRA or Letter from Local Govt)
• Valid means of Identification. (Driver’s License or Int’l Passport or National ID card or PVC)

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