Andrea (Andy) M.

Magan
andreammagan@gmail.com // 787-529-5934 // San Sebastian P.R.

SKILLS

★ Enthusiasm to give the best customer service

★ Punctual and Organized.
★ Bilingual and fast learner.

EXPERIENCE

Hacienda San Pedro, Santurce P.R.— Barista

● Working at Hacienda San Pedro developed my skills as a barista. I had great mentors
who taught me every process of coffee thoroughly, from the moment it is harvested
and roasted to the adjustment of the grinding and the proper serving.

Golden Berry, Hato Rey P.R.— Barista

● Here I earned the skill to prepare coffee beverages from an espresso machine as well
as preparing desserts and fruity arrangements as well as taking food orders via
telephone and preparing them for pick up.

Heeretea, Bayamon P.R.— Tea specialist

● Working for Heeretea enforced my experience in preparing drinks, especially oriental
drinks like milk tea with boba and others. I took care of organizing the shop and often
worked as a cashier explaining the menu to new customers.

Valija, Bayamon P.R.— Sales associate

● Having the opportunity as a sales associate has helped me grow with customer service
as well as expanding my knowledge in fashion trends and styles. It has given me the
chance to establish a better connection with customers which I could see reflected on
my sales.

San Juan Frappes — Frappe Artist/ Team Leader

● In this establishment, I lead a group of employees and assist management while
delivering exceptional service to customers. Learned recipes for drinks and food,
managed cash, and trained future employees

Sbarro, Orlando Fl. — Shift Supervisor

● This position gave me the ability to work in different areas such as cashier, cook,
representative, and group leader. Grew with the company and gave training to
upcoming employees as well as other achievements.