Professional Documents
Culture Documents
Motivating Employees
Motivating Employees
Motivating Employees
Employees should know that they are encouraged, empowered, and trusted to handle all of the many
and varied situations that come up in the guest service areas for which they are responsible. Even if
employees were properly selected and trained, management must continue to encourage them do their
jobs with responsibility, skill, enthusiasm, and fun. But how?
Survival Needs
In general, the most basic employee need is survival. To meet employee survival needs, the most
obvious inducement is money provided though a paycheck.
Social Needs
Speaking honestly doesn't always ensure a positive outcome. It matters how you deliver your thoughts
and how your actions reflect your words. Strive to maintain a positive and forward thinking approach
when interacting with colleagues.
Recognition Needs
Although the need for recognition is stronger in some people than in others, everybody likes to be
appreciated.
Achievement Needs
Speaking honestly doesn't always ensure a positive outcome. It matters how you deliver your thoughts
and how your actions reflect your words. Strive to maintain a positive and forward-thinking approach
when interacting with colleagues.