The document defines 19 terms related to transportation, commerce, and customer service. It provides the definitions and examples for each term, including transport department, quantity, discounts, delivery, warranty, pollution, reduced, two-seater car, vehicles, minus, customer, possibly, deliver, company, payment, bank transfer, receipt, the after-sales service, and sat-nav system.
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Unit 3 lesson 2 p. 27 Glossary market leader Pre Intermediate
The document defines 19 terms related to transportation, commerce, and customer service. It provides the definitions and examples for each term, including transport department, quantity, discounts, delivery, warranty, pollution, reduced, two-seater car, vehicles, minus, customer, possibly, deliver, company, payment, bank transfer, receipt, the after-sales service, and sat-nav system.
The document defines 19 terms related to transportation, commerce, and customer service. It provides the definitions and examples for each term, including transport department, quantity, discounts, delivery, warranty, pollution, reduced, two-seater car, vehicles, minus, customer, possibly, deliver, company, payment, bank transfer, receipt, the after-sales service, and sat-nav system.
o Definition: The government agency responsible for regulating and overseeing transportation- related matters. o Example Sentence: The Transport Department issued new regulations for vehicle emissions. 2. Quantity (noun) o Definition: The amount or number of something, especially items or goods. o Example Sentence: The customer ordered a large quantity of office supplies. 3. Discounts (noun) o Definition: A reduction in price or cost, often offered as an incentive to customers. o Example Sentence: We're offering a 20% discount on all electronics this week. 4. Delivery (noun) o Definition: The process of bringing goods or products to a customer's location. o Example Sentence: The delivery of the new office furniture will be scheduled for next Monday. 5. Warranty (noun) o Definition: A written guarantee from the manufacturer or seller that a product is free from defects and will be repaired or replaced if necessary. o Example Sentence: The laptop comes with a one-year warranty against any manufacturing faults. 6. Pollution (noun) o Definition: The presence of harmful substances or contaminants in the environment, which can have a negative impact on air, water, or land. o Example Sentence: The company is working on initiatives to reduce pollution and minimize its carbon footprint. 7. Reduced (adjective) o Definition: Made smaller or less in size, amount, or degree. o Example Sentence: The reduced price on these items is available for a limited time. 8. Two-seater car (noun) o Definition: A small automobile designed to accommodate only two passengers. o Example Sentence: The company manufactures two-seater cars that are ideal for city commuting. 9. Vehicles (noun) o Definition: A general term for machines used for transportation, including cars, trucks, and motorcycles. o Example Sentence: The company offers a wide range of vehicles, from compact cars to large SUVs. 10. Minus (preposition) o Definition: Used to indicate subtraction or a negative value. o Example Sentence: The customer's account showed a balance of $1000 minus the $300 payment. 11. Customer (noun) o Definition: A person or organization that purchases products or services. o Example Sentence: The customer was satisfied with the prompt response from the support team. 12. Possibly (adverb) o Definition: Used to express that something may be true, but there is uncertainty. o Example Sentence: We may possibly have some additional stock arriving next week. 13. Deliver (verb) o Definition: To bring or transport goods or services to a specific location. o Example Sentence: The courier will deliver the package to your doorstep by 3 PM. 14. Company (noun) o Definition: An organization that produces, sells, or provides goods and services. o Example Sentence: The company specializes in manufacturing high-quality kitchen appliances. 15. Payment (noun) o Definition: The act of giving money or something of value in exchange for goods or services. o Example Sentence: The accepted payment methods include cash, credit card, or bank transfer. 16. Bank Transfer (noun) o Definition: A method of transferring money electronically from one bank account to another. o Example Sentence: You can make your payment via bank transfer using the provided account details. 17. Receipt (noun) o Definition: A document acknowledging the receipt of money or goods. o Example Sentence: Please keep your receipt as proof of purchase for any warranty claims. 18. The After-sales Service (noun phrase) o Definition: The support and assistance provided to customers after they have purchased a product or service. o Example Sentence: The after-sales service includes technical support and product repairs. 19. Sat-nav System (noun phrase) o Definition: A satellite navigation system, commonly found in vehicles, used for providing directions and mapping. o Example Sentence: The car comes equipped with a built-in sat-nav system for easy navigation.