CNL-515: Counseling Skills Scale

Week 3 Video Assignment 1

Part One:

Directions: Reflect on the recorded “session” and evaluate yourself by completing the table
below. Record the overall rating in the “Total Score” column on the left at the end of the
document. Include comments in each skill area as needed to help justify the rating.

Locate the recorded Zoom session and add the Zoom link from the session here:
https://youtu.be/szkb_vprvWA

1. Session Management
Skills 1 2 3 4 5 Comments
Strongly Disagree Somewha Agree Strongly
Disagree t Agree
Ability to x Volunteer
effectively client
review informed acknowledged
consent with and agreed that
client. sessions are
confidential,
session is
being
recorded, and
counselor
limitation such
as legally
required to
report any
disclosure
regarding harm
to self or
others.
Ability to x As a mock
establish rapport counselor I
with client. started off with
 greeting the
volunteer
client,
informing
them of my
title and years
of practice to
begin the
conversation, I
then inquired
to learn more
about the
client, for
example, she
stated she
recently
moved back
into the city to
begin her
graduate
degree.
Ability to open x I greeted my
and close client in the
session beginning,
effectively. introduced
myself and
inquired on
how she is
doing. At the
end I closed
the session
with a
suggestion
both client and
counselor
agreed upon
for the next
meeting;
however, I
could have
summarized
the session,
then make a
suggested pri-
or to closing.
Ability to x I did not bring
provide timely up session was
warning towards coming to an
the end of the end. This is
session. something I
will need to
remember
about.

2. Attending Skills
Skills 1 2 3 4 5 Comments
Strongly Disagree Somewha Agree Strongly
Disagree t Agree
Ability to x I was able to
engage in provide full
appropriate eye eye contact
contact and interaction
throughout the
session;
however, light
was not
correctly
placed; thus,
causing the
video to look
bright. Also, I
notice I look to
the sides
sometimes
without
realizing that
I’m doing it.
This is
something I
need to stay
conscious
about and also
address light
 toward my
face to reduce
brightness.
Ability to use x I was
nonverbals nodding,
(face client, open facing the
posture, nodding client. leaning
head, leaning in, in, and in a
and relax posture) relaxed posture
without any
side-to-side
movements.
Ability to reflect x Reflected that
client feelings client was
Try using the bothered,
format (You feel frustrated, or
_____ because stressed over
_____) to capture the situation of
the feeling word roommates and
and the possible constantly
reasons for the communicatin-
feeling. Phrase
g her concern.
this tentatively so
that clients can Client
reject or modify acknowledged
your reflection if reflection.
it is not correct.
Ability to reflect x I was able to
meaning understand
(This looks like a clients'
paraphrase but concern with
goes beyond what roommates and
the client says to see that it was
include their something that
meaning, values, has been
and goals.) bothering her
for quite a
while.
Ability to reflect x Client
content mentioned that
(This is a kitchen is
paraphrase of normally not
what the client cleaned
said.) consistently
and other areas
 of the home, I
reflected on
the issue and
provided self-
disclosure to
suggest an idea
that client may
use like
making a
calendar for
cleaning dates.
I also gave the
client an
opportunity to
suggest own
ideas.
Ability to use x I used
open-ended questions that
questions allowed clients
to continue
conversation
instead of ‘yes
or no”
responses
throughout the
session.
Ability to x Used the terms
paraphrase “I see,” to
acknowledge
what the client
has said but
also repeat
their
statement.
Ability to x Re-stated
summarize client’s
concerns and
why she may
be concerned

Total Score: ---__54__

Part Two:

Comments/Reflection: Take a moment to discuss your experience, areas you feel you did well, and areas
you feel you could improve. It is mandatory to discuss both areas.

I feel with previous practice throughout the discussion questions, I have learned to remain calmer and
more open in communicating with volunteer clients. I show that I’m engaged in the conversation and
also that I’m listening to them and caring about their concerns. I feel like I could improve in being more
conscious about my eye contact, I noticed when I talk sometimes, I look off to the side without realizing.
Another key take away is informing client that session is coming to an end and inquire if there is
anything else client would like to inform or disclose prior to closing as it can allow them to bring in
conversation for the next session or communicate any last-minute concerns. Towards the end prior to
closing, I can also try to summarize what has been discussed since the start of the session and right
before closing to end on a note that client was heard.