Terms and Conditions CF211FF5

What you need to know for your car rental in Copenhagen:

Your Benefits In This Offer:
Airport taxes, Fair Fuel Policy, Unlimited Mileage

Your rental includes

Unlimited mileage, Rental Rates & VAT, All taxes and fees, Airport Taxes, Collision Damage Waiver, Third party insurance,
Theft insurance, Road Tax, Premium Location Fee

Your rental excludes

Fuel, Highway tolls

Included package in this rental:

Full Insurance Package

(Check T&C)

Third party liability (Liability Insurance for damages or injuries to any 3rd party outside the vehicle)
Collision Damage Waiver (covers you against damages to your rental car)
Theft protection (covers you against theft of the rental car)

With this package you are FULLY PROTECTED, except for the first portion of the claim (Excess)
in the event of damage or theft to the rental car:

Excess:

7500 DKK for damages and theft

Guarantee / Deposit / Bond:

7500 DKK

Fuel Policy:
Fair Fuel Policy: The car rental company will have the car filled with fuel for you and you have to return the car with a full tank.
The car rental company will charge you for every missing quarter of a tank and a refueling fee might apply. A fuel deposit
might be required, which will be refunded at the end of the rental if the car is returned with a full tank of fuel.

Driver age:

Minimum Driver age for this car is: 23

Optional Items and Fees

Optional insurances/ options purchased locally are controlled by the local rental provider.
Options can be subject to availability even when booked. No charge made locally for unavailable items.
Any alterations to your voucher made locally could incur extra charges.

Third Party Liability cover amounts included in the rates:

Coverages are subject to General Terms of the Company insurance contract with its insurer, and accepted by signing the rental contract.

- For bodily injuries per accident, up to 93 000 000 DKK.

- For property damages per accident (excluding rented car), up to 19 000 000 DKK.
Payment :
The following credit cards are accepted:
American Express, Diners Club, Master / Eurocard, VISA.
Cash, Debit or Prepaid cards are not accepted.
A valid credit card in the name of the main driver must be presented as guarantee for the rental.
Our local car rental partner may charge/reserve an amount of 800 EUR as guarantee,
which will be refunded/released after the end of the rental period if no damage/theft has occurred.
Two credit cards are required to rent car group Peugeot 508 (F3) automatic, BMW 5series (F4) automatic, Audi A6 (F5)
automatic, Audi A6 Avant (DA3), Audi A4 (E1), Volvo V70 (D4) or similar.
Excess waiver insurance is available locally, offered by our car rental partner, as an optional extra form of insurance to
provide cover for all or part of the excess.
Please note that all local payments will be made in Danish Krone (DKK).

Driver requirements :
Maximum age of driver is 85 years
Driver must hold a full, valid licence for at least 1 year with no major endorsements
International driver’s licence in addition with the national one, is required in case that the driver's licence is not written in
Roman characters.
International driving licence or a sworn translation (made by the embassy or the consulate) is mandatory for all customers
residing in China, Japan or Russia in case the national driving licence does not have its basic information in Roman
characters.

Ferrying the car :

Domestic is normally allowed. Any extra cost will be paid locally.
You have to inform the car rental company that you will take the rented car on a ferry.

Across the border rentals :

are allowed to Austria, Belgium, Finland, France, Germany, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain,
Sweden and Switzerland. If driving into Austria, Finland, Germany, Norway, Sweden and Switzerland, from November
through March, it is mandatory to book snow/winter tires.
Cross border card must be ordered during the booking procedure.
In case of offence against Cross Border Territorial Restrictions all insurances lose their validity.

International one way rentals:

IMPORTANT: Limited kilometres may apply, please check after your booking confirmation.

Other Information :
Unfortunately, our prices are not valid for residents of Denmark.

Cancellation Policy
Free of Charge for Cancellations made online via My Booking 48 hours before the rental start date.
Cancellations less than 48 hours incur a non-refundable maximum amount of 50 Euro* (or equivalent currency).
*Due to the currency exchange rate used by your bank this amount may be slightly higher or lower.
No Refund is made for a No Show or failure to produce the correct documentation, driver's licence, passport/ ID card, credit
card etc.

Amendments and changes

Amendment of a Confirmed booking Made via My Booking online.
When an amendment is made a new order is created.
Until new order (amendment) is confirmed by rental provider the original order remains valid.
After confirmation the original order is automatically cancelled and all related payments will be adjusted.
Please Note: Amending your booking is FREE OF CHARGE
Prices vary and local provider may be different. New voucher will be issued.
Amending a not confirmed booking results in the original order being cancelled immediately.

Extension of a booking in rental can be made either by making a new booking via CarFlexi (requires confirmation by a local
provider, not necessarily the same) or by arranging it with the local provider.
If the extension is arranged with the local provider, “Theft & Damage Excess Protection” package, “Wheels, Tires,
Undercarriage and Glass Coverage” or any other service offered by CarFlexi (if chosen) is not valid for the extended days.

Other charges
Usually, upon collection, the car rental provider will hold an amount on your credit card, to cover the excess (if applicable) and
any missing fuel, until the car and fuel tank are returned in the same condition.
Cash or debit card payments are rarely accepted.
The renter is responsible for parking and traffic fines, towing costs and toll fines. Any dissatisfaction with the rental car must
be reported immediately to the local provider.

Out of operating hour charges

Any ‘out of operating hour’ charges, if applicable, are always INCLUDED in our prices.
Any deviation from the confirmed pick up/ return times on your voucher could incur extra charges, closed station or your
booking treated as No Show.
We strongly recommend contacting your local provider in the case of any time change.
Tip: A common practice of most other sites is to hide this charge

Authorized driver
Main driver: The person named on the voucher (main driver) has to sign the car rental contract at the time of pick up.
Additional driver: Details are not required at the time of booking. It is advisable to book this option online to take advantage of
our online price.
Young Driver Fee: Always INCLUDED in our prices.
Tip: All other sites hide this charge.
Note: Any young driver fee, if applicable to additional drivers will be paid locally.

If the person specified on the voucher as the “main driver” is not stated on the local hire contract/ agreement, then refundable
service of "Theft & Damage Excess Protection" or "Wheels, Tires, Undercarriage and Glass Coverage", if are opted online
during the booking procedure, become invalid.

Any local/ government tax changes will be reflected in the amount to pay locally.
Using our website signifies your acceptance of the above together with the General Terms and Conditions of
CarFlexi.
The above terms and conditions are a summary of the car rental company's terms and conditions as last updated. Please
note that the applicable terms and conditions are those that apply to the contract that has been accepted and signed at the
time of collection.
The rental agreement entered into at the local destination is exclusively between yourself and the car rental provider.

Please note that we try to have the best translations possible to all languages. In some cases there might be a small
difference between the translations due to the car rental business model. So you might want to consult the English version of
the Terms & Conditions as well, which is the original written language. Thank you for your understanding.