Chapter 5 Motivation

Here are 15 multiple choice questions related to the content in this tab. Each question has four possible
answers, and only one of them is correct.

1. What is the name of the theory that organizes human needs into the categories of existence,
relatedness, and growth?
o A) Maslow’s hierarchy of needs
o B) Herzberg’s two-factor theory
o C) McClelland’s need theory
o D) Alderfer’s ERG theory
2. What is the term for the healthy, normal stress that motivates an individual to achieve?
o A) Eustress
o B) Distress
o C) Challenge stress
o D) Intrinsic stress
3. What is the name of the test that was used as an early measure of the achievement motive?2
o A) Murray Thematic Apperception Test (TAT) 3
o B) Rorschach Inkblot Test
o C) Myers-Briggs Type Indicator (MBTI)
o D) Minnesota Multiphasic Personality Inventory (MMPI)
4. What is the name of the theory that suggests that people are motivated when they find
themselves in situations of inequity or unfairness?4
o A) Social exchange theory
o B) Equity theory 1
o C) Expectancy theory
o D) Goal-setting theory
5. What is the name of the theory that distinguishes between Theory X and Theory Y assumptions
about human motivation?
o A) McGregor’s theory
o B) Weber’s theory
o C) Smith’s theory
o D) Taylor’s theory
6. What is the name of the theory that proposes that motivation factors create job satisfaction and
hygiene factors create job dissatisfaction?
o A) Maslow’s hierarchy of needs
o B) Herzberg’s two-factor theory
o C) McClelland’s need theory
o D) Alderfer’s ERG theory
7. What is the name of the need that concerns the desire to influence others, change people or
events, and make a difference in life?56
o A) Need for achievement7
o B) Need for power
o C) Need for affiliation8
o D) Need for autonomy
8. What is the name of the need that concerns the urge to establish and maintain warm, close,
intimate relationships with others?
o A) Need for achievement7
o B) Need for power
o C) Need for affiliation 8
o D) Need for autonomy
9. What is the name of the concept that suggests that individuals should manage energy rather
than time and should strategically disengage from certain activities to balance the power of full
engagement?9
 o A) Eustress
o B) Loehr’s full engagement idea
o C) Positive energy
o D) Flow
10. What is the name of the need that encompasses excellence, competition, challenging goals,
persistence, and overcoming difficulties?10
o A) Need for achievement 7
o B) Need for power
o C) Need for affiliation8
o D) Need for autonomy
11. What is the name of the need that includes the desire for independence and freedom from
constraints?11
o A) Need for achievement7
o B) Need for power
o C) Need for affiliation8
o D) Need for autonomy
12. What is the name of the theory that groups the physiological and safety needs as lower-order
needs and the social, esteem, and self-actualization needs as upper-order needs?12
o A) Maslow’s hierarchy of needs
o B) McGregor’s theory
o C) Herzberg’s two-factor theory
o D) McClelland’s need theory
13. What is the name of the theory that emphasizes the nature of the interaction between the
individual and the environment in explaining and predicting motivation and behavior?13
o A) Internal theory
o B) Process theory
o C) External theory
o D) Content theory
14. What is the name of the theory that focuses on the social processes that influence motivation
and behavior?14
o A) Internal theory
o B) Process theory
o C) External theory
o D) Content theory
15. What is the name of the theory that gives primary consideration to variables within the
individual that lead to motivation and behavior?15
o A) Internal theory
o B) Process theory
o C) External theory
o D) Content theory
Answers

Here are the answers to the multiple-choice questions:

What is the name of the theory that organizes human needs into the categories of existence,
relatedness, and growth?

Answer: D) Alderfer’s ERG theory

What is the term for the healthy, normal stress that motivates an individual to achieve?

Answer: A) Eustress

What is the name of the test that was used as an early measure of the achievement motive?

Answer: A) Murray Thematic Apperception Test (TAT)

What is the name of the theory that suggests that people are motivated when they find themselves
in situations of inequity or unfairness?

Answer: B) Equity theory

What is the name of the theory that distinguishes between Theory X and Theory Y assumptions
about human motivation?

Answer: A) McGregor’s theory

What is the name of the theory that proposes that motivation factors create job satisfaction and
hygiene factors create job dissatisfaction?

Answer: B) Herzberg’s two-factor theory

What is the name of the need that concerns the desire to influence others, change people or events,
and make a difference in life?

Answer: B) Need for power

What is the name of the need that concerns the urge to establish and maintain warm, close, intimate
relationships with others?

Answer: C) Need for affiliation

What is the name of the concept that suggests that individuals should manage energy rather than
time and should strategically disengage from certain activities to balance the power of full
engagement?

Answer: B) Loehr’s full engagement idea

What is the name of the need that encompasses excellence, competition, challenging goals,
persistence, and overcoming difficulties?
 Chapter 6 - Learning and Performance Management

Here are 15 multiple choice questions related to the content in this tab. Each question has four
possible answers, and only one of them is correct.

Q1. What is the process of modifying behavior by following specific behaviors with positive or
negative consequences?1

a) Classical conditioning b) Operant conditioning c) Reinforcement theory2 d) Social learning theory

Q2. What is the term for an individual’s internal expectancy to perform a specific task effectively?

a) Self-efficacy b) Self-esteem c) Self-regulation d) Self-actualization

Q3. What is the strategy to cultivate desirable behavior by either bestowing positive consequences or
withholding negative consequences?3

a) Reinforcement b) Punishment c) Extinction d) Modeling

Q4. What is the strategy to discourage undesirable behavior by either bestowing negative
consequences or withholding positive consequences?3

a) Reinforcement b) Punishment c) Extinction d) Modeling

Q5. What is the strategy to weaken a behavior by attaching no consequences to it?4

a) Reinforcement b) Punishment c) Extinction d) Modeling

Q6. What is the theory that holds that reinforcement enhances desirable behavior, whereas
punishment and extinction diminish undesirable behavior?5

a) Classical conditioning b) Operant conditioning c) Reinforcement theory d) Social learning theory

Q7. What is the theory that offers a complementary alternative to behaviorist approaches and
asserts that learning occurs when we observe other people and model their behavior?

a) Classical conditioning b) Operant conditioning c) Reinforcement theory2 d) Social learning theory

Q8. What is the process of establishing desired results that guide and direct behavior?6

a) Goal setting b) Goal orientation c) Goal attainment d) Goal commitment

Q9. What is the acronym for the characteristics of effective goals, which are Specific, Measurable,
Attainable, Realistic, and Time-bound?

a) SMART b) SMARTER c) SMARTS d) SMARTY

Q10. What is the goal-setting program based on interaction and negotiation between employees and
managers?7

a) Management by objectives (MBO)8 b) Management by results (MBR) c) Management by exception

(MBE) d) Management by participation (MBP)

Q11. What is the evaluation of a person’s performance?9

a) Performance management b) Performance appraisal c) Performance feedback d) Performance

measurement

Q12. What is the process of defining, measuring, appraising, providing feedback on, and improving
performance?1011

a) Performance management b) Performance appraisal c) Performance feedback d) Performance

measurement

Q13. What is the behavior above and beyond the call of duty that spans many jobs?12

a) Organizational citizenship behavior (OCB) b) Organizational commitment behavior (OCB) c)

Organizational culture behavior (OCB) d) Organizational change behavior (OCB)

Q14. What is the feedback method that involves multiple sources of information, such as peers,
subordinates, customers, and self?

a) 360-degree feedback b) 180-degree feedback c) 90-degree feedback d) 45-degree feedback

Q15. What is the term for the extent of agreement between actual performance and measured
performance?

a) True assessment b) Validity c) Reliability d) Accuracy

 Here are the answers to the multiple-choice questions:

What is the process of modifying behavior by following specific behaviors with positive or negative
consequences?

Answer: b) Operant conditioning

What is the term for an individual’s internal expectancy to perform a specific task effectively?

Answer: a) Self-efficacy

What is the strategy to cultivate desirable behavior by either bestowing positive consequences or
withholding negative consequences?

Answer: a) Reinforcement

What is the strategy to discourage undesirable behavior by either bestowing negative consequences
or withholding positive consequences?

Answer: b) Punishment

What is the strategy to weaken a behavior by attaching no consequences to it?

Answer: c) Extinction

What is the theory that holds that reinforcement enhances desirable behavior, whereas punishment
and extinction diminish undesirable behavior?

Answer: c) Reinforcement theory

What is the theory that offers a complementary alternative to behaviorist approaches and asserts
that learning occurs when we observe other people and model their behavior?

Answer: d) Social learning theory

What is the process of establishing desired results that guide and direct behavior?

Answer: a) Goal setting

What is the acronym for the characteristics of effective goals, which are Specific, Measurable,
Attainable, Realistic, and Time-bound?

Answer: a) SMART

What is the goal-setting program based on interaction and negotiation between employees and
managers?

Answer: a) Management by objectives (MBO)