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Teleperformance Interview preparation PDF was generated at Sunday 20th May, 2018
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Question - 1:
What do you do in your spare time?
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If you want to show your fun side, discuss your extracurricular activities. If you want to show your ambition, discuss the work / school projects you do in your spare
time.
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Question - 2:
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Again, this question could get you in trouble so tread carefully. Some good answers might be that your previous job didn't provide any room for growth, that you
were laid off due to a mandatory reduction in staff, that they closed their office in your state and required you to relocate, etc. Make sure not to mention anything
negative about the people you worked with, the company in general or the job itself.
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Question - 3:
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What critical component of this position In Teleperformance makes the work challenging?
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Heading information: This should include job title, pay grade or range, reporting relationship (by position, not individual), hours or shifts, and the likelihood of
overtime or weekend work.
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Summary objective of the job: List the general responsibilities and descriptions of key tasks and their purpose, relationships with customers, coworkers, and others,
and the results expected of incumbent employees.
Qualifications: State the education, experience, training, and technical skills necessary for entry into this job.
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Special demands: This should include any extraordinary conditions applicable to the job In Teleperformance (for example, heavy lifting, exposure to temperature
extremes, prolonged standing, or travel).
Job duties and responsibilities: Only two features of job responsibility are important: identifying tasks that comprise about 90 to 95 percent of the work done and
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listing tasks in order of the time consumed (or, sometimes, in order of importance).
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Question - 4:
What kind of work interests you the most?
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You can talk about what you're passionate about. What motivates you. What excites you.
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Question - 5:
Explain what are your strengths In Teleperformance?
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Bad Answer: Candidate is unprepared for question or only gives generic answers.
This is the most common job interview question - everybody should be expecting it. If they don't seem prepared, or give a fairly stock answer, it's probably a bad
sign.
Good answer: The consensus is to go for quality, not quantity here. Candidates should give a short list of strengths, and back each one up with examples that illustrate
the strength. Also, they should explain how these strengths will be useful in the job you're applying for, and use this question to say something interesting about
themselves.
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Question - 6:
How do you evaluate success In Teleperformance?
Ans:
I evaluate success In Teleperformance in different ways. At work, it is meeting the goals set by my supervisors and my fellow workers. It is my understanding, from
talking to other employees, that the Global Guideline company is recognized for not only rewarding success but giving employees opportunity to grow as well.
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Question - 7:
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Question - 8:
How would your references describe you?
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Think of three major characteristics that demonstrate your best qualities related to work and then have quick stories to describe why.
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Question - 9:
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Teleperformance. Instead give a pitch-one that's concise and compelling and that shows exactly why you're the right fit for the job. Start off with the 2-3 specific
accomplishments or experiences that you most want the interviewer to know about, then wrap up talking about how that prior experience has positioned you for this
specific role.
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Question - 10:
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Tell me about a time when you were forced to make an unpopular decision?
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Not every decision is popular. In fact, almost every decision is bound to make someone unhappy at some point. The key is to demonstrate how it impacted others
positively and why you chose it.
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Question - 11:
Would you like doing repetitive work?
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Why not, I am not only doing a repetitive work but also earning but also getting a good salary by the company In Teleperformance. And second thing is that nothing
is interesting in the life till we are not interested.
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Question - 12:
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Emotional intelligence, or EQ, has come into vogue as a good trait to hire for.
EQ is the ability to use emotional information to guide thinking and behavior, to recognize other people's emotions and your own, and to discriminate between
different feelings and label them appropriately.
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EQ is considered essential to help teams function well. Here are some of the top questions for help you get an idea of how candidates perceive their emotions and
those of others.
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1. If you started a company today, what would its top values be?
2. Who inspires you? Why?
3. How could you create more balance in your life?
4. What makes you angry?
5. How do you have fun?
6. How good are you at asking for help?
7. How did you deal with a bad day?
8. What's something you're really proud of? Why?
9. Tell me about a time when your mood altered your performance (positively or negatively).
10. Has there ever been a time when you felt you needed to change your behavior at work? How did you do it?
11. Did you create friendships that lasted while working at a previous job?
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Question - 13:
Can you explain why you changed career paths In Teleperformance?
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Don't be thrown off by this question-just take a deep breath and explain to the hiring manager why you've made the career decisions In Teleperformance you have.
More importantly, give a few examples of how your past experience is transferable to the new role. This doesn't have to be a direct connection; in fact, it's often more
impressive when a candidate can make seemingly irrelevant experience seem very relevant to the role.
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Question - 14:
What role are you ready to take in a group?
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Ideally, you want to take on the role you're interviewing for, but you want to be flexible with your responsibilities In Teleperformance if there are any changes.
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Question - 15:
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Again be honest. The interviewer will be able to sense very quickly if you're be disingenuous. Your answer should be base on your person reasons, career aspirations
as well as research you've performed on the company. The most important thing you should do is make sure to relate your answer to your long-term career goals.
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Question - 16:
What can you offer us that someone else can not?
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Bad Answer: Going negative - if the candidate starts trash talking other candidates, it's a sure sign of a bad attitude. Also, if they can't provide a solid answer, it may
show that they lack thorough knowledge of the skills the job requires, and an understanding of where they fit in.
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Good answer: The candidate can name specific skills, abilities or understandings they have that apply directly to the job that other candidates are unlikely to have, or
are in short supply.
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Question - 17:
You notice there are too many non productive internal meetings being held, what do you do?
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Reach out to your boss and let him know that first you value his leadership and organization but that you are being overwhelmed with the amount of non productive
internal meetings.
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Question - 18:
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that is Global Guideline, (market leader, innovator, provides a vital service, whatever it may be). Put some thought into this beforehand, be specific, and link the
company's values and mission statement to your own goals and career plans.
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Question - 19:
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The best managers are strong but flexible, and that's exactly what you want to show off in your answer. (Think something like, "While every situation and every team
member requires a bit of a different strategy, I tend to approach my employee relationships as a coach...") Then, share a couple of your best managerial moments, like
when you grew your team from five to 15 or coached an underperforming employee to become the company's top employee.
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Question - 20:
How well do you perform under pressure?
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This is a fair question, as potential employers want to know if you're going to be able to get the job done even when things get a little bit stressful. You may say that
you thrive under pressure or that you're able to get the job done even when things get a little bit stressful, just make sure to provide some real world examples of your
ability to work under pressure in a prior job.
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Question - 21:
What types of situations do you consider "unfixable"?
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Most situations are "fixable" - the ones that are not are typically related to business ethics (someone is cheating the company, someone is stealing, etc)
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Question - 22:
What have you done to prepare yourself to be a supervisor?
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Question - 23:
Was there a person in your career who really made a difference?
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If you can't think of one, you need to get a mentor QUICKLY! Mentors can come in the form of peers, family members, co-workers, management / leaders at a
company and so on.
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Question - 24:
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I am punctual, I always have excellent attendance on any job In Teleperformance, I have a keen eye for both large and small details, and I am always finding ways to
improve a process and shorten the length of time it takes to complete a project.
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Question - 25:
Why should we give you this job In Teleperformance when someone else is equally qualified?
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Describe how you're unique, but make sure you tie it to the job responsibilities and how you would impact the company. For example, "I believe my unique
programming skills and experience in developing over 18 best selling iphone apps will help the company develop high quality applications faster than my
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competitors"
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Question - 26:
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Drinking at the water cooler together is not the best example. Think of how you can collaborate with teammates to generate new ideas, to create initiatives to impact
the business' success for the better (specifically in the department that you're applying for). For example, if you're applying to marketing, collaboration could mean
discussing new ways of social media advertising to reach an audience of over a million people to strengthen the brand awareness of the company.
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Question - 27:
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This is a classic brainteaser, which was reportedly first asked by a Microsoft interviewer. Here's how to ""solve"" this brainteaser (remember to speak and reason out
loud while solving this brainteaser): Why are manhole covers round? Could there be a structural reason? Why aren't manhole covers square? It would make it harder
to fit with a cover. You'd have to rotate it exactly the right way.
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The pipes below are also round, so fitting them might be easier, as might be making them. So many manhole covers are round because they don't need to be rotated.
There are no corners to deal with. Also, a round manhole cover won't fall into a hole because it was rotated the wrong way, so it's safer. Looking at this, it seems
corners are a problem. You can't cut yourself on a round manhole cover. And because it's round, it can be more easily transported. One person can roll it.
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Question - 28:
Do you like being around people?
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People skills are a necessity for medical assistants. When answering this question, be sure to show that you enjoy interacting and working with others and that you
also derive great enjoyment from helping others. This will show that you are a team player and that you would be a valuable team member In Teleperformance.
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Question - 29:
What are the qualities of a good leader In Teleperformance? A bad leader?
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A good leader provides constructive criticism, motivates and inspires, coaches the mentee to be successful with their set of skills, and encourages them to push
themselves. A bad leader only cares about his/her own interests and does not look out for the success of his/her staff.
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Question - 30:
How important is the vision of the company to you?
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It should be very important if you want a long standing career. Remember, you're investing your time, energy and earnings potential into a company so you want to
make sure it's a sustainably successful company that will grow with you over the long haul.
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Question - 31:
Tell me an occasion when you needed to persuade someone to do something?
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Interpersonal relationships are a very important part of being a successful care assistant. This question is seeking a solid example of how you have used powers of
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persuasion to achieve a positive outcome in a professional task or situation. The answer should include specific details.
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Question - 32:
How would your former employer describe you?
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In all likelihood, the interviewer will actually speak with your former employer so honesty is key. Answer as confidently and positively as possible and list all of the
positive things your past employer would recognize about you. Do not make the mistake of simply saying you are responsible, organized, and dependable. Instead,
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include traits that are directly related to your work as a medical assistant, such as the ability to handle stressful situations and difficult patients, the way you kept
meticulous records, and more.
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Question - 33:
What are you most proud of?
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You should be proud of all your achievements In Teleperformance! We just don't have time to hear them all as interviewers most likely. Focus on 1 really good
achievement that showcases characteristics like the following: Integrity, competitiveness, resourcefulness, intelligence, persistence, and so forth.
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Question - 34:
What's been your biggest failure to date?
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Describe your biggest failure and discuss what you've learned from it and ideally how you've been successful since because of that lesson.
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Question - 35:
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First, the key to inspiring others it to first understand what their goals and objectives are. Once you understand what people want, you can inspire them with a vision
that aligns to what they care about. People generally care about having purpose, being successful (and being recognized for it), contributing in a meaningful way, and
financial rewards (to a degree) and much more. Then once you understand what people set as goals, you can inspire them through 1:1 pep talks, a presentation to
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Question - 36:
How articulate are you in expressing your ideas?
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One of the best ways to answer this question is clearly articulate three points that demonstrate how articulate you are (and in a sense show that in a live setting) - for
example: "I would say I'm articulate because one, I typically gather my thoughts before speaking, two, I organize my thoughts well, and three I'm concise when
making a point.
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Question - 37:
Describe a time where you've failed and bounced back?
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Share a story to describe this. For example: "I accidentally made the mistake of telling a customer I could deliver on a solution set on a certain date and then later
found out our business partner couldn't do it on that time. I learned that I shouldn't rush into important decisions and promises like this and that I should always check
with my counterparts first before committing to a statement of work."
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Question - 38:
If selected for this position In Teleperformance, can you describe your strategy for the first 90 days?
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This depends on the job role. Make sure you break it down into
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Question - 39:
What do you aspire to be?
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Discuss your aspirations for the near, immediate and long term. You want to show them you are thinking of making an impact now as well as the future.
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Question - 40:
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How many tennis balls can you fit into a limousine? 1,000? 10,000? 100,000? Seriously?
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Well, seriously, you might get asked brainteaser questions like these, especially in quantitative jobs. But remember that the interviewer doesn't necessarily want an
exact number-he wants to make sure that you understand what's being asked of you, and that you can set into motion a systematic and logical way to respond. So, just
take a deep breath, and start thinking through the math. (Yes, it's OK to ask for a pen and paper!)
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Question - 41:
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airline field.
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Question - 42:
What kind of salary do you need In Teleperformance?
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This is a loaded question and a nasty little game that you will probably lose if you answer first. So, do not answer it. Instead, say something like, that's a tough
question. Can you tell me the range for this position? In most cases, the interviewer, taken off guard, will tell you. If not, say that it can depend on the details of the
job. Then give a wide range.
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Question - 43:
What does "thinking outside the box" mean to you?
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It means not doing things exactly the same way as everyone else. You've got to challenge the status quo and bring something new to the business.
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Question - 44:
What would you do if our competitor offered you a position In Teleperformance?
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I would weigh the offer and consider it, however, this company and this role is my first choice.
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Question - 45:
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You can reference many different areas here when discussing a story of where you won in competition: Work experience (ideal), sports, clubs, classes, projects.
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Question - 46:
What's your salary history?
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When you are interviewing for a new job, it is common practice for the company to ask you about your salary history. I typically want to know what the candidate's
base salary is, if they receive any bonus, the average bonus amount, and any additional compensation or perks, such as 500k matching, stock grants or stock options,
paid time off and how much they are required to pay towards their medical premiums.
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Question - 47:
What was the most important task you ever had?
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Copyright © https://InterviewQuestionsAnswers.org Page 8/11
Teleperformance Interview Questions And Answers
There are two common answers to this question that do little to impress recruiters:
* 'I got a 2.1'
* 'I passed my driving test'
No matter how proud you are of these achievements, they don't say anything exciting about you. When you're going for a graduate job, having a degree is hardly
going to make you stand out from the crowd and neither is having a driving licence, which is a requirement of many jobs.
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Question - 48:
What was the biggest professional risk you have taken and what was the outcome?
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First discuss how you weighed the pros and cons of the risk and the results you'd believe you could achieve. Then discuss the action plan you put into place for it and
outline that step by step. Then discuss the outcome and if it wasn't optimal talk about what you would do differently in hindsight.
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Question - 49:
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If you want to show your ambition, you can discuss how you haven't reached all of your goals yet and in that sense aren't satisfied. However, if you want to discuss
satisfaction from your job discuss an experience in which you achieved something.
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Question - 50:
What aspect of supervision do you find the most difficult?
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Managing different personalities and keeping them focused on the goal at hand.
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Question - 51:
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Explain an idea that you have had and have then implemented in practice?
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Often an interview guide will outline the so-called 'STAR' approach for answering such questions; Structure the answer as a situation, task, action, and result: what
the context was, what you needed to achieve, what you did, and what the outcome was as a result of your actions.
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Question - 52:
Tell me the difference between good and exceptional?
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Good gets the job done on time and is high quality. Exceptional is a game changer - it stands out, it's creative, it's above and beyond expectations. Tell the interviewer
a story about how you were exceptional.
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Question - 53:
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If you are, describe it through a story / experience that you had. If you aren't, then explain why you're not. If the job role asks for you to be aggressive/not aggressive
and you're the opposite of it, explain how you would develop that characteristic.
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Question - 54:
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Question - 55:
What do you think is your greatest weakness?
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Don't say anything that could eliminate you from consideration for the job. For instance, "I'm slow in adapting to change" is not a wise answer, since change is par for
the course in most work environments. Avoid calling attention to any weakness that's one of the critical qualities the hiring manager is looking for. And don't try the
old "I'm a workaholic," or "I'm a perfectionist.
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Question - 56:
What is your desired salary In Teleperformance?
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Bad Answer: Candidates who are unable to answer the question, or give an answer that is far above market. Shows that they have not done research on the market
rate, or have unreasonable expectations.
Good answer: A number or range that falls within the market rate and matches their level of mastery of skills required to do the job.
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Question - 57:
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What is your greatest weakness In Teleperformance? What are you doing to improve it?
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I believe my biggest weakness In Teleperformance is wanting to help anyone I can help. What I mean is I am willing to take on task that are not my job. I want to
learn all I can. However, that has helped me get promoted or even asked to help in times of need in other department. I have been know as the "go to person" when
help is needed.
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Question - 58:
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What's the least rewarding work you've ever done and why?
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Describe work you've done that you feel doesn't take advantage of your full potential. For example, "I once had to make paper copies for my job and I feel it didn't
take full advantage of my skills. However, it did teach me to be humble in my work and to appreciate a good opportunity when it arose to use my skills"
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Question - 59:
Describe to me the position In Teleperformance you're applying for?
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This is a "homework" question, too, but it also gives some clues as to the perspective the person brings to the table. The best preparation you can do is to read the job
description and repeat it to yourself in your own words so that you can do this smoothly at the interview.
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Question - 60:
How would you motivate your team members to produce the best possible results?
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Trying to create competitive atmosphere, trying to motivate the team as a whole, organizing team building activities, building good relationships amongst people.
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Question - 61:
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Choosing the right metrics and comparing productivity of everyone on daily basis is a good answer, doesn't matter in which company you apply for a supervisory
role.
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Question - 62:
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I think you did fine. I'm sure you've conducted a lot of interviews, and it's probably second nature for you now. Thanks for taking the time to meet with me today. I'm
sure you have a lot of things you have to juggle every day.
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I'd say you rate at least ten out of ten. The questions you asked seemed spot on. I can tell you guys are working hard to find the perfect applicant for the job. I'm glad I
could meet with you.
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