2018 LG Commercial Master Book-V1.3 - Organized

LG
Commercial Laundry
Commercial
Book
Appliance B2B QE/SE

LG Commercial Laundry Master Book
Contents Table of Contents
Page Contents
Commercial Product
6 Product Line Introduction

Nomenclature
Timeline
Specifications
18 Features Commercial USP
Control Panel Features
Technical Guides
32 Programming Quick Guide Washer/Dryer

35 Step by Step Programming Detailed Programming
Price Setting Programming
Custom Programming
42 Installation Auto-dosing Installation
Coin Box Installation
Stacking Installation
Unstacking Guide
Dryer Installation
Dryer Power Cord Installation
Clamping Guide
Gravity Drain Guide
Leg Stopper
59 Download Jig Guide Jig Instructions

Page Contents
Technical Guides
61 Conversion Guide LPG Conversion

Single/Stack Conversion
Coin/Card Conversion
OPL/Card Conversion (Titan washer)
Coin/OPL Conversion (old Giant-C dryer)
68 Commercial Info Water Level & Consumption
Maintenance
70 Maintaining Hygiene A Quick View for Managers

Gasket
Ventilation
Filter(Drain/Lint)
Running Tub Clean
77 Detergent Guide Oversuds Prevention
78 Unbalance (UB) Guide UB Prevention
79 Disassembly & Assembly Washer
Dryer
87 Maintenance Cautions Repairs
Improvements & Troubleshooting
89 Washer Improvements Black Gasket

External Fuse
New Tub Clean
Lidout Assembly
Door Frame
Page Contents
Improvements & Troubleshooting
94 Dryer Improvements Lint Filter

Pulley
Air Flow Switch
LQC Control
98 Washer Troubleshooting Error Codes
Water Supply
Drain Check
Dispenser Info
103 Dryer Troubleshooting Error Codes

Thermistor
Motor
Heater Switch
Gas Valve
Poor Drying Performance
Titan Intermittent Flame
LPG Conversion
Commercial
Commercial Product LG Commercial Laundry Master Book
Product Introduction
Washer Tools Dryer Tools
Atom Giant-C Titan-C Giant-C Titan-C
Payment Types
Coin Card OPL
LG tested Coin Drop/Card Reader brands

1. ESD
2. Greenwald
3. Munzprufer
Table of Contents
Nomenclature
Washer W = Giant-C Fast WiFi

L = Giant-C Fast
F = Giant-C Pro
069=Giant Washer P = Giant-C Plus
0C7=Titan Washer = Giant-C
F=Washer Type
F H 069 FD 7 L
Model Type
1=Normal DD =Coin Stack 6=Card Stack
H=Post DD 2=OPL Stack 7=Card Single
3=OPL Single 8=RFID Stack
4=Coin Single 9=RFID Single
Washer (North America)

G=Giant 1069=Giant Washer S=Single
T=Titan 2013=Titan Washer D=Stack
Model W=Washer Type
G C W L 1069 Q S 2
C=Commercial Giant Operated Color
P=Plus Q=Coin =White Normal DD
F=Pro C=Card 2=Platinum Normal DD
L=Fast & WiFi L=OPL 1=White Post DD
3=Platinum Post DD
4=White Fast & WiFi
5=Platinum Fast & WiFi
※ All Titans are Platinum

Table of Contents
Nomenclature
Dryer
V=Electric
N=Gas (Natural) 4=Single
P=LPG 7=Stack Upper
Type Type
R V 1329 A N 4 S
Model Type
D=Giant 1329=Giant Dryer =Card/OPL
C=Titan 1870=Titan Dryer N=Coin
Dryer (North America) S=Single

W=Upper Stack
L=WiFi D=Lower Stack
G=Giant Q=Coin
D=Titan G=Stacked Titan
T=Titan C=Card
P=Giant Plus Type
Model Operated
G D P 1329 Q G S 2
D=Giant Powers Color
C=Titan 1329=Giant Dryer G=Gas =White
1870=Titan Dryer E=Electric 2=Platinum Normal DD
S=Electric ※ All Titans are
Platinum
Table of Contents
Product Timeline – Washer (Giant)
Eagle (W)
• First commercial product
• Front SVC structure
• Discontinued in 2012
2007
Giant-C+ (W)
• Dispenser on top
• Twin Spray & Atomizer
• Tub Clean
2010
27 in. Giant-C (W) 2013
• Plated Control Panel
• Stack model
Giant-C Pro (W)
• Auto dosing
• External Fuse
• Wave Force
• #1 Energy Rating
2015
2017
Giant-C+ (W) Post DD
• Hall sensor removal
• Top Dispenser renovation 2014
2018
Giant-C Fast (W)

• Vibration Sensor
• 4 Damper
• New Tub Clean
Table of Contents
Product Timeline – Washer (Titan)
Titan-C (W) Pump Drain

• Pump Drain
Titan-C (W) Post DD

2018
2016
2014
Titan-C (W)
29 in. • Gravity Drain
• Emergency Switch
• Auto dosing
• Custom PGM
• Dispenser on top
Table of Contents
Product Timeline - Dryer
Giant-C Gas (D)

• Plated Control Panel
• Stack model
2017
Eagle Elec (D) 2010
• First commercial product 2016
• Front SVC structure Giant-C+ Elec (D)
• Discontinued in 2012 • Programming language change
• Pause function
2007
2010 • Card/OPL integration
Giant-C Elec (D)
2007 • Plated Control Panel
• Stack model
Eagle Gas (D)
• First commercial product
• Front SVC structure
27 in.
2017
2016
Titan-C (D)
• Air Flow Switch Improvement
2015
Titan-C (D)
• Rear module
• Stack model
29 in.
Table of Contents
Product Specs
GIANT-C FAST WASHER SPECIFICATIONS

Non-Heater Non-Heater WiFi
FH069FD*L/GCWL1069*** FH069FD*W/GCWL1069**(4/5)
CYLINDER
Drum Volume cu.ft (l) 3.7 (103.8) 3.7 (103.8)
Diameter in. (mm) 22.1 (560) 22.1 (560)
Depth in. (mm) 16.5 (419.3) 16.5 (419.3)
DIMENSIONS
in 27 x 38.7 x 30.2 27 x 38.7 x 30.2
Product (WxHxD)
cm 70 x 98.3 x 77 70 x 98.3 x 77
With Door Open in. (cm) 52.6 (139.6) 52.6 (139.6)
in 29.5 x 41.9 x 31.4 29.5 x 41.9 x 31.4
Carton (WxHxD)
mm 750 x 1,065x 797 750 x 1,065x 797
Weight (Product/Carton) lb (kg) 191.8 (87) / 209 (94.8) 191.8 (87) / 209 (94.8)
SPEED
Wash RPM 40~50 40~50
Extract (High Speed) Max RPM 1,200 1,200
G-force G 449 449
RATING
120/60/7 120/60/7
Electric Ratings V/Hz/A 220~240/50/7 220~240/50/7
220/60/7 220/60/7
*CONSUMPTION INDEX¹⁾
Water gal (l) 13.2 (50) 13.2 (50)
Electricity kW/hour 0.5 0.5
NOISE & CYCLE TIME
Noise Level (Sound Power) dB Lower than 57 Lower than 57
Program Duration in Minutes
min 36 36
(Default)
SYSTEM & CONTROL
Inverter Direct Drive Motor O O
Gyro Sensor O O
Wi-Fi - O
Heating Element W 1,000 (Tub Clean only) 1,000 (Tub Clean only)
Drain System Pump Drain
PROGRAMS
Hot Hot
Warm Warm
Cold Cold
Program List Delicates Delicates
Add Super Wash (Card & Coin)/ Add Super Wash (Card * Coin)/
Custom PGM (OPL) Custom PGM (OPL)
EXTERNAL FINISH
Drum Stainless Steel Stainless Steel
CIRCUIT PROTECTION
PCB Fuse - Main Control Board amps 12 (220~240V) 12 (220~240V)
PCB Fuse- Filter Assembly amps 15 15
*Dimensions and weights are approximate. *Design, features, and specifications subject to change without notice.
*Some models may not be available for sale in certain countries. *Model name may vary by country
1) Without loading / Default water level(Non heater/Heater) : High/Mid
Table of Contents
Product Specs
PREVIOUS GIANT-C WASHER SPECIFICATIONS

Non-Heater Heater
FH069FD**/GCWF1069*** F*069FD*PS/WD-H069BD*S
CYLINDER
Giant-C* : 3.6 (102.8) / Giant-C* : 3.6 (102.8) /
Drum Volume cu.ft (l)
Giant-C Pro : 3.7 (105.6) Giant-C Pro : 3.7 (105.6)
Diameter in. (mm) 22.1 (560) 22.1 (560)
Depth in. (mm) 16.5 (419.3) 16.5 (419.3)
DIMENSIONS
in 27 x 38.7 x 30.2 27 x 38.7 x 30.2
Product (WxHxD)
mm 686 x 983 x 767 686 x 983 x 767
With Door Open in. (mm) 52.6 (1,337) 52.6 (1,337)
in 29.7 x 44.4 x 31.3 29.7 x 44.4 x 31.3
Carton (WxHxD)
mm 755 x 1,127x 795 755 x 1,127x 795
Weight (Product/Carton) lb (kg) 191.8 (87) / 211.6 (96) 191.8 (87) / 211.6 (96)
SPEED
Wash RPM 40~50 40~50
Extract (High Speed) RPM 1,150 1,150
G-force G 413 413
RATING
120/60/5 -
Electric Ratings V/Hz/A 220~240/50/5 220~240/50/15~17.5
220/60/5 -
Water gal (l) 13.2 (50) 12 (45.5)
Electricity kW/hour 0.5 3.6~3.8
NOISE & CYCLE TIME
Program Duration in Minutes Giant-C* : 38
min 59 (60°C) Course²⁾
(Default) Giant-C Pro : 36
SYSTEM & CONTROL
Heating Element W - 3,200
PROGRAMS
Hot 90°C(194°F)
Warm 75°C(167°F)
Cold 60°C(140°F)
Program List Delicates 40°C(104°F)
Add Super Wash (Card & Coin)/ Cold
Custom PGM (OPL) *Custom PGM³⁾
EXTERNAL FINISH
CIRCUIT PROTECTION
2) Washer detects water temperature and adjusts heating time automatically if hot water supply is available
3) When you press button for 3 seconds, Cold cycle will be changed to Custom PGM
(Cold for coin model, Custom PGM for OPL model)
Table of Contents
Product Specs
TITAN-C WASHER SPECIFICATIONS

Non-Heater Heater
FH0C7FD**/TCW2013*** FH0C7FD3S
CYLINDER
Drum Volume cu.ft (l) 5.2 (147) 5.2 (147)
Diameter in. (mm) 24 (610.8) 24 (610.8)
Depth in. (mm) 20.4 (518.1) 20.4 (518.1)
DIMENSIONS
in 29 x 40.8 x 32 29 x 40.8 x 32
Product (WxHxD)
mm 737 x 1,036 x 814 737 x 1,036 x 814
With Door Open in. (mm) 53 (1,370) 53 (1,370)
in 31 x 44.3 x 33.3 31 x 44.3 x 33.3
Carton (WxHxD)
mm 788 x 1,125x 846 788 x 1,125x 846
Weight (Product/Carton) lb (kg) 221.8 (100.6) / 248 (112.5) 221.8 (100.6) / 248 (112.5)
SPEED
Wash RPM 46 46
Extract (High Speed) RPM 980 980
G-force G 327 327
RATING
120/60/5 -
Electric Ratings V/Hz/A 220~240/50/5 220~240/50/14~17
220/60/5 -
Water gal (l) 15.6 (59) 12.4 (47)
Electricity kW/hour 0.5 3.2~3.8
NOISE & CYCLE TIME
Program Duration in Minutes (Default) min 37 59
SYSTEM & CONTROL
120V 1,000 (Only for Tub Clean)
Heating Element W 3,200
220V 2,000 (Only for Tub Clean)
Gravity Drain/Pump Drain*
Drain System Gravity Drain
(NA Only)
Emergency Stop Button O (OPL Only) O (OPL Only)
Auto Dosing Interface O O
Damper 4 Friction Dampers 4 Friction Dampers
PROGRAMS
Hot 90°C
Warm 75°C
Cold 60°C
Program List
Delicates 40°C/30°C
Add Super Wash (Card & Coin)/ Cold
Custom PGM (OPL) *Custom PGM²⁾
EXTERNAL FINISH
CIRCUIT PROTECTION
2) When you press button for 3 seconds, Cold cycle will be changed to Custom PGM.
(Cold for coin model, Custom PGM for OPL model)
Table of Contents
Product Specs
ATOM WASHER SPECIFICATIONS

Non-Heater Heater
FH2A9TDP3/WD-BH2337D9 FH2A9TDP3S
CYLINDER
Diameter in. (mm) 19.1 (484.6) 19.1 (484.6)
Depth in. (mm) 14.7 (372) 14.7 (372)
DIMENSIONS
in 23.6 x 33.5 x 21.7 23.6 x 33.5 x 21.7
Product (WxHxD)
mm 600 x 850 x 550 600 x 850 x 550
With Door Open in. (mm) 39 (990) 39 (990)
in 26.0 x 34.8 x 25.8 26.0 x 34.8 x 25.8
Carton (WxHxD)
mm 660 x 885 x 655 660 x 885 x 655
Weight (Product/Carton) lb (kg) 134.5 (61) / 143.3 (65) 134.5 (61) / 143.3 (65)
SPEED
Wash RPM 45 45
Extract (High Speed) RPM 1,200 1,200
RATING
Electric Ratings V/Hz/A 220~240/50/5 220~240/50/10
Water gal (l) 11.7 (44.3) 11.7 (44.3)
Electricity kW/hour 2.1 2.1
NOISE & CYCLE TIME
Program Duration in Minutes
min 36 36
(Default)
SYSTEM & CONTROL
Heating Element W 2,000 2,000
PROGRAMS
Hot 90°C(194°F)
Warm 75°C(167°F)
Cold 60°C(140°F)
Program List
Delicates 40°C(104°F)
Spin Only Cold
Add Super Wash Power
EXTERNAL FINISH
CIRCUIT PROTECTION
PCB Fuse - Main Control Board amps 8 (220~240V/50Hz) 8 (220~240V/50Hz)
HOSE
Inlet Hose ft. (mm) 4.1 (1,250) 4.9 (1,500)
Drain Hose ft. (mm) 7.7 (2,350) 6.6 (2,000)
Table of Contents
Product Specs
GIANT-C DRYER SPECIFICATIONS

Gas Electric
RN1329***** / RV1329**** / GDP1329*E** /
GDP1329*G** TD-V1329EA*
CYLINDER
Diameter in. (mm) 26.1 (663) 26.1 (663)
Depth in. (mm) 22.5 (570.6) 22.5 (570.6)
DIMENSIONS
in 27 x 38.7 x 30.1 27 x 38.7 x 30.1
Product (WxHxD)
mm 686 x 983 x 764 686 x 983 x 764
With Door Open in. (mm) 49.8 (1,264) 49.8 (1,264)
in 29.9 x 46.1.4 x 31.3 29.9 x 46.1.4 x 31.3
Carton (WxHxD)
mm 760 x 1,170x 795 760 x 1,170x 795
Weight (Product/Carton) lb (kg) 130 (59) / 143 (65) 130 (59) / 143 (65)
RATING
120/60/5 120 (240)/60/26
220~240/50/2.4 220~240/50/22.5
Electric Ratings V/Hz/A
220/60/3 220/60/21
- 240/50/19.5¹⁾
*CONSUMPTION INDEX PER CYCLE
Gas W 5.81 -
Electricity W 350 4,600~5,400
SYSTEM & CONTROL
Heating Type Gas (LNG/LPG)²⁾ Electric
Type of Drying Ventilation Ventilation
Air Flow CFM 160 160
Motor KW 0.3 (220~240V/50Hz) 0.3 (220~240V/50Hz)
Gas Ratings KW/BTU 0.4 (220V/60Hz) 0.4 (220V/60Hz)
Heating Element W 5.8/20,000 -
Program Duratin in Minutes 45 (NA) / 50 (EU) 45 (NA) / 50 (EU)
min
(Default) / 45 (Australia) / 45 (Australia)
CONNECTIONS
Air Outlet Diameter in. (mm) 4 (100) 4 (100)
Exhaust Airflow Diameter in. (mm) 4 (100) 4 (100)
PROGRAMS
High Temp High Temp
Med Temp Med Temp
Program List
Low Temp Low Temp
No Heat No Heat
EXTERNAL FINISH
Drum Alcosta Alcosta
1) 4,500W for some countries due to power limitation (e.g. Australia).
2) Gas type depends on country sales model.
Table of Contents
Product Specs
TITAN-C DRYER SPECIFICATIONS

Gas
RN1870A**/TCD1870***
CYLINDER
Drum Volume cu.ft (l) 9.0 (254)
Diameter in. (mm) 28.2 (716)
Depth in. (mm) 24.2 (614)
DIMENSIONS
in 29 x 40.2 x 42.9
Product (WxHxD)
mm 737 x 1,022 x 1,090
With Door Open in. (mm) 65.1 (1,655)
Single : 30.7 x 44.7 x 44.4
in
Stack : 30.7 x 83.1 x 44.4
Carton (WxHxD)
Single : 781 x 1,137 x 1,128
mm
Stack : 781 x 2,110 x 1,128
Weight (Product/Carton) lb (kg) 220 (100) / 240 (108.8)
RATING
Electric Ratings V/Hz/A 120/60/10
CONSUMPTION INDEX (PER CYCLE)
Gas kWh 15
Electricity W 920
SYSTEM & CONTROL
Heating Type Gas (Default LNG)
Type of Drying Ventilation
Air Flow CFM 350
Drum Motor KW 0.5 (120V/60Hz)
Fan Motor KW 0.3
Gas Ratings KW/BTU 16.1/55,000
CONNECTIONS
Air Outlet Diameter in. (mm) 6 (154)
Exhaust Airflow Diameter in. (mm) 6 (154)
PROGRAMS
High Temp
Med Temp
Program List
Low Temp
No Heat
EXTERNAL FINISH
Drum Stainless Steel
Table of Contents
Commercial Product USP
Unique Sales Point: Durability

Premium Powder Coating Multi Heat Treatment
Our powder coated finish creates the same To ensure superior performance LG heat treats the
durability as it does when painting a car. It is sure to shaft which connects our drums and motors. This
last long and provide an easy to clean exterior. protects against gradual wear and tear.
Inverter Direct Drive™ Top-Mounted Dispenser

Unlike the traditional belt and pulley system, the LG No worries about detergent spilling from a soap
commercial laundry drum is directly attached to the drawer down the front of this machine. The LG top-
motor providing superior durability and reliability. mounted soap dispenser makes it easy to keep
Fewer parts equals fewer repairs. things clean.
Steel Control Panel

• Motor directly attached to drum The front access panel is constructed of strong coated
• Quiet operation with little vibration steel – not plastic, to enhance reliability and provide
• Excellent durability due to brushless motor and an important security barrier for the coin box and
lack of belt and pulley vault as well as the machine control assembly.
• High-tech design and manufacturing
Table of Contents
Unique Sales Point: Durability

Multiple Damper Vibration Reduction Tempered Glass
Multiple dampers absorb vibration and reduce The tempered glass door is less susceptible to
noise creating a quieter washing environment. breakage and scratching, while the transparent cover
allows for easy viewing.
External Fuse
If repairs are necessary, the main PCB fuse can be
easily replaced without replacing the entire main
PCB. This saves on repair time and costs.
Stainless Steel Drum for Washer
The stainless steel drum helps prevent clothes from
staining or damage during the wash cycle.
Table of Contents
Unique Sales Point: Efficiency

Space Saving Atomizing System
The small cabinet size with bigger washing capacity The Atomizing nozzle sprays fresh water onto the
and stackable design allows more customers and clothes and the door. This helps produce a rapid fill
more machines in limited space. so clothes are soaked sooner and longer providing a
better washing performance. It also cleans the door
glass every time the water sprays on it, reducing
your burden of cleaning any excess soap residue.
10° Tilted Drum Tub Cleaning System

LG's commercial washer tub is tilted at 10°. It
A dirty tub from hours of long operation can affect
enables the washer to have a higher level of water
washing performance. Our tub cleaning program
in the tub than the competition. This allows us to
helps you keep a clean tub even in the busiest
use less water while not sacrificing superior washing
locations.
performance.
Embossed Inner Drum

The surface of the embossed inner drum increases Vibration Sensing System
the amount of contact with fabric. This creates The gyro sensor vibration sensing system quickly
better washing action and helps remove more dirt detects unbalanced loads, so the cycle does not
and stains. waste any time finishing the wash.
Table of Contents
Unique Sales Point: Efficiency

Excellent Dry Performance Titan-C only Self-heating System Heater washer model only
A new, wider fan increases airflow to dry clothes The self-heating system detects the water
more quickly, which improves drying performance temperature and automatically adjusts the heating
and energy efficiency. time, where there is a hot water supply available.
This saves time and increases your turnover rate.
Heater On/Off Flexibility Heater Model Only

Heavy Duty Motor Titan-C only
Install a washer that will continue to meet your
LG commercial dryers also incorporate a durable needs without requiring additional space. Because
motor which improves the airflow and heating the machine can operate either with a heater or
system. This results in better drying performance without, it's like two machines in one.
and increased drying capacity.
Gas/Air Flow Optimization Titan-C only Power Wash Program Atom only
LG conventional dryers control air and gas flow The Atom’s Power Wash program includes a heating
by turning the unit ON and OFF. LG commercial system that boils water, improving wash
dryers allocate the appropriate amount of gas performance.
and air in several phases to control air flow. This
significantly increases energy efficiency.
Table of Contents
Unique Sales Point: Convenience

Auto Liquid Supply Injection Interface Customized Cycles OPL Washer Only
LG commercial washers are equipped with Users can design their own cycles, selecting washing
detergent injection supply. This system controls 4 or time, rinse time, water level, etc. and save up to 20
5 individual trigger signals for liquid supply injection. wash cycles to provide optimized washing
This makes it very simple for your detergent performance.
suppliers to connect their liquid supply system to
the machine.
Easy Programming
Intuitive programming controls allow operators to
choose from a variety of functions and programs,
including price, cycle time, cycle parameters, spin-
speed and more, ensuring that all washing
requirements are met.
Easy Repair System

LG commercial laundry products are all front service
accessible. Valuable service time will never be
wasted gaining access to key service elements.
Table of Contents

Reversible Dryer Door AdaptAble™ Controls
The direction of the door swing can be easily Easy to reach AdaptAble™ controls let you save
changed to the customer’s preference, left or right, space without compromising capacity. The controls
with no additional parts required. are always within reach and are versatile enough to
meet your needs.
Duct Clogging Sensor

Sensor Dry EU OPL Electric Dryer Only LG commercial dryers display an error code when
The electrode sensor automatically monitors ducts are clogged. This makes it easy to detect
temperature and moisture in the clothes and problems and perform regular maintenance.
adjusts final drying time for excellent drying
performance. Of course, time dry is available, too.
Dual Lock System Coin Washer & Dryer Stack Only

LG’s double locking system for the front panel and
Installation Flexibility coin vault access provides increased security.
Install laundry appliances to meet your needs and
your location, with side by side or stacked
configurations. The units are easy to move and
reinstall in a new location.
Table of Contents

WiFi Smart ThinQ™ Wave Force
Change settings and monitor the machines through At the end of the wash cycle, the water fills again
LG’s Smart ThinQ™. Remotely check the status of and a wave force is used to clean the tub surface
the machine, profits of each location, and basic automatically, helping to maintain a clean tub.
machine settings via WiFi.
Table of Contents
Washer Panels
Coin Single Type
Coin Stack Type
Card/OPL Type
1. Display LED 2. Cycle Button 3. Operational Function Button

4. Start/Pause Button 5. Status LED
Table of Contents
Washer Panels (WiFi model)
Coin Single Type
Coin Stack Type
Card/OPL Type
1. Display LED 2. Cycle Button 3. Operational Function Button

Table of Contents
Dryer Panels
Coin Single Type
Coin Stack Upper Type
Coin Stack Lower Type
1. Display LED 2. Cycle Button

Table of Contents
Dryer Panels
Card Type
OPL Type

Table of Contents
Dryer Panels (WiFi model)
Coin Single Type
Coin Stack Upper Type
Coin Stack Lower Type

Table of Contents
Dryer Panels (WiFi model)
Card Type
OPL Type

Table of Contents
Technical
Technical Guides LG Commercial Laundry Master Book
Programming Quick Guide
Key for programming:

Press button Description tESt : Used to test functions, end cycles,
Washer Dryer
factory reset, etc.
StUP : Used to set features and customize
HOT HIGH Moves to upper level or back to standby state CLCt : Used to check cycle machine history
WARM MED Moves to next feature in the same level (+)
COLD LOW Moves to previous feature in the same level (-)
START START Enters the selected feature
Service Mode Roadmap

Press START to go down levels
Press HOT / HIGH to go up levels
Standby 1st Level 2nd Level
1.00 tESt LqC1 LqC1 is displayed when you enter Service Mode
or EEPt
PUSH
COUr
hILL
StUP r9Pr
SPCt
FEA1
CCCC
nrPC
rt
tSSd
CLCt ACtI
ACtC
Table of Contents
Entering Service Mode
Washer Dryer
How to enter Programming mode: How to enter Programming mode:

1. Press HOT & COLD simultaneously. 1. Press and hold HIGH & LOW simultaneously.
will be displayed. will be displayed.
2. Press WARM three times until is displayed, 2. Press MED three times until is displayed,
then press START . then press START .
3. Display will show . 3. Display will show .
You are now in service mode. You are now in service mode.
Frequently used test features
Important Test Features: Important Test Features:

EEPt Factory reset (pw:23) EEPt Factory reset (pw:23)
COUr Courtesy cycle (pw:19) COUr Courtesy cycle (pw:19)
kILL Kill cycle (pw: 17) kILL Kill cycle (pw: 17)
tcl Tub clean course
Important Collect Features:

ACtI Accumulated Total Income
ACtC Accumulated Total Cycle Count
※ When checking cycle count, if the count exceeds 10,000 cycles,

the display will alternate between the first 4 digits and the 5th digit.
i.e.) Display alternating ‘1H’ and ‘0132’, the cycle count is 10,132.
Table of Contents
Frequently used setup features
Washer Dryer
Important Setup Features:
r9Pr Regular price (default) tSSd Top spin speed r9Pr Regular price (default)
SCPA Super wash price UULE Water level SPPr Special price
SPCt Super wash type dHUE Drop count FEA1
FEA1 UESd Shutdown time after UE ↘Uend Vend type (coin/card)
↘noSt Non-stop wash (on/off) rSEn Rinse spin (on/off) ↘toFF Top off (on/off)
↘SUUE Super wash (on/off) rSUE Drop count during rinse spin FEA2
↘Uend Vend type (coin/card) ↘PAUS Pause function (on/off)

UALU Auto-dosing inlet time
↘PrSH Prewash (on/off) rPdC Regular price cycle time
tyPE
↘tEIn Twin spray (on/off) SPdC Special price cycle time
↘Pdtd Pay or Free (vend or OPL)
FEA2 Co1 Coin 1 value
↘Cdrd Type of card reader
↘PAUS Pause function (on/off) Co2 Coin 2 value (top off price)
↘Cndr Type of coin drop
FEA3 toPT Top off time
CUSt Custom programming
↘EFSP Wi-Fi registration tyPE
PrCC Prewash time ↘Pdtd Pay or Free (vend or OPL)
CCCC Wash time ↘Cdrd Type of card reader
nrPC Number of rinse cycles ↘Cndr Type of coin drop
rt Rinse time
Washer Dryer
For Your Reference For Your Reference
1. Non-stop wash: simultaneous rinse & spin 1. Top off: additional drying time in smaller
2. Super wash type: wash time increase, one increments
more rinse, or both 2. Regular price cycle time: default drying time for
3. Twin spray: using circulation pump to spray regular priced course
water from bottom of tub 3. Special price cycle time: default drying time for
4. Drop count: redistribution attempt to special priced course
balance load (1 tumble action = 1 drop) 4. Coin 1 value: value of coin increments
5. Shutdown time: following UE on display, 5. Coin 2 value: value of coin increments for top off
cycle will end after the set time
6. Rinse spin: spin(drain) step during rinse
Table of Contents
Step by Step Programming
Entering SVC Mode Display Course Type Display

Card Type: Insert Service Card Hot
Coin Type: Turn on/off toggle switch Warm
OPL (or All types after post DD model) Cold
1. Press Hot & Cold at the same time Delicates
2. Press Warm 3 times (only for heater model)
3. Press Start
Change Wash Time (CCCC) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Warm Until display
Press Start
Press Warm or Cold To adjust ~
Press Start
Press Warm or Cold To adjust 5min ~ 15min
Press Start (next COS)
Press Hot 3 times To exit
Change Number of Rinses (nrPC) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Start
Press Warm or Cold To adjust 1 ~ 5 rinses
Change Rinses Time (rt) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Start
Press Warm or Cold To adjust 8min ~ 16 min
Table of Contents
Change Top Spin Speed (tSSd) Display Note Display

Enter SVC Mode 1200 RPM (1150 Pro)
Press Hot 1000 RPM
Press Warm 900 RPM
Press Start 800 RPM
Press Warm Until display 700 RPM
Press Start 600 RPM
Press Warm or Cold To adjust ~ 500 RPM
Press Start
Press Warm or Cold To adjust 0 to 6
Change Water Level (UULE) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Start
Press Warm or Cold To adjust LO, MID, HI
How to Change Regular Price (r9Pr) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Warm or Cold To adjust 0.00 ~ 9.95
Press Start
How to Change to Free Vend (Pdtd) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Start or
Press Warm or Cold To adjust pay or vend
Press Start To select
Table of Contents
How to Turn on Twin Spray (tEIn) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Warm or Cold Until display
Press Start
Press Warm or Cold To adjust enable or disable
How to Turn on Non-Stop Rinse (noSt) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Start
※ Non-Stop Rinse spins and jet sprays to save time.
Regardless of nrPC, number of rinse is set to 1 automatically.
How to Turn on Prewash (PrSH) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start
Press Start
Table of Contents
Factory Reset (EEPt) Display

Enter SVC Mode L9C1
Press Start
Press Start
Courtesy Cycle (COUr) Display

Enter SVC Mode
Press Start
Press Start
Select cycle to run, then Press Start
Kill Cycle (hILL) Display

Enter SVC Mode
Press Start
Press Start
Drain and cycle ends with beeping
Source: CGI
Table of Contents
Price Setting Programming

Country (Loc1) Range Increments
England (0) 0~10.00 0.10
Australia (1) 0~10.00 1.00
USA (2) 0~9.95 0.05
China (3) 0~199 1
Korea (4) 0~9500 100
Japan (5) 0~9500 100
Canada (6) 0~9.95 0.05
Philippines (7) 0~995 5
1. Regular Price determines all prices when Regular Hot price, Regular Cold price and Regular Warm price are “0.00”
For example) rgPr (Regular price) 1.00 Hot 1.00
rgCP (Regular Delicates price) 0.00 Warm 1.00
rgrP (Regular Warm/Cold price) 0.00 Cold 1.00
rgHP (Regular Hot price) 0.00 Delicates 1.00
2. Regular Cold Price determines Delicates Price

3. Regular Warm Price determines Warm/Cold Price

4. Regular Hot Price determines Hot Price

5. Making all price zero.

※ In case of dryers, all course prices are identical. Just set up the regular price.
Table of Contents
Custom Programming Setup

You can create up to 20 custom programs to meet your specific needs.
Only available in OPL mode
Entering SVC Mode Display Course Type Display
Card Type: Insert Service Card Hot
Coin Type: Turn on/off toggle switch Warm
OPL (or All types after post DD model) Cold
1. Press Hot & Cold at the same time Delicates
2. Press Warm 3 times (only for heater model)
3. Press Start
Set up Custom Program (CUSt) Display

Enter SVC Mode
Press Hot
Press Warm
Press Start
Press Start 2 times →
Press Warm or Cold To adjust no 1~no20
Press Start
Make desired settings (refer to below for options)
Table of Contents
How to use Custom Program

Follow the below instructions to use the custom programs.
Only available in OPL mode
1. Press the 5th course button (Add Super Wash/Custom PGM)
2. Press the Hot or Warm button to pick the customized course number
3. Press the Start/Pause button to begin the customized course
Table of Contents
Auto Dosing
Technical Setup
Guides LG Commercial Laundry Master Book
Download Jig Guide
Components
Model & Serial No
Power Adapter Jig Download

Harness Jig
Setting up
< Caution > Must disconnect the Power Cord, or Electric shock can occur
Electric shock can occur.
Back Side
1. Connect the power adapter to power supply
To download
to PCB directly
Jig
2. Connect Power cord to Download Jig
[V7.2]Caution!
Direct Mode
To download
3. Connect Main PCB of machine to Jig through Harness
※ Please double check connector (front of machine)
Table of Contents
Auto Dosing
Technical Setup
Guides LG Commercial Laundry Master Book
Download Jig Guide
File Downloading
Note: the button is on the back
▶ Step 1 . Searching the file of the Model
[V7.2]Caution! Model:
LG
LG
Direct Mode Press button Titan_PDD_v28 You can cycle through

different Models you
want to re-flash by
pressing the button.
▶ Step 2. Selecting file of the Model
Model: Selected:
LG
LG
Titan_PDD_v28 Press & hold button. Titan_PDD_v28 Press button to
Display will show start download
Once you find the Model ‘selected’
you want to re-flash, you
can select it by pressing
and holding the button
▶ Step 3. Re-flashing with selected file
1-1)Toshiba TX3 2-11)Toshiba TX3 2-11)Toshiba TX3

LG
LG
LG
Entering…… Downloading XX% UpgradeComplete
Please verify that Chksum

correlates with correct model.
When you completed re-flash, Please do factory reset (EEPt).
Table of Contents
LPG Conversion: Giant
Giant Dryer
The Dryer is shipped from the factory set up and adjusted to operate on natural gas.
The conversion must be performed only by a licensed gasfitter.
Step 1. Change orifice

1. Disassemble Dryer 2. Remove Pipe (2 Screw)
Do not touch igniter
3. Remove Nozzle 4. Replace Nozzle (LPG) 5. Assemble Pipe 6. Screws 2 points
Step 2. Adjust screw setting

Gas(Natural & Propane) Setting : Use a flat blade screwdriver
※ Giant C & C+ models
LNG LPG
※ LPG orifice kit : 383EEL3002D (M171)
Table of Contents
LPG Conversion: Titan
Titan Dryer
Step 1. Plug in converter connector
1. Unplug Dryer 2. Plug converter connector
Step 2. Change orifice

1. Remove Nozzle 2. Replace with LPG Nozzle
Step 3. Check manifold pressure

Check gas pressure
a) Load 85% capacity and run cycle.

b) Adjust nut to set max manifold
pressure to 8.67”w.c.
※ LPG orifice kit : 383EEL3002G (M171)
Table of Contents
Conversion Guide: Stack type and Single type
Washer: each type needs the corresponding parts
Stack Type Parts
Panel assembly, control (F210)
Plate assembly, top (A110)
Hose, Inlet
(F327,F340)
Display PCB (F110)
Frame assembly (A390)
Dispenser assembly (F300) Drawer, Assembly (F220) Frame, Body (M410)
※ Stacking kit: AGF30609833 (Loc No. A900)
Single Type Parts
Display PCB (F110)
Dispenser assembly (F300) Hose, Inlet Frame, Body (M410)

(F324,F326,F327)
Table of Contents
Conversion Guide: Stack type and Single type
Dryer: each type needs the corresponding parts
Stack Lower Type Parts Stack Upper Type Parts
Plate assembly, top (A210) Plate assembly, top (A210)
Coin type
Card/OPL type
Single Type Parts
Cable assembly (A601)
Stack Upper type
Stacking kit: AGF30609833 (A900)

Stack Lower type
Single type
※ Panel assembly, control (A110) also differs for Coin types
Table of Contents
Conversion Guide: Coin type, Card type, and OPL type
Giant Washer
Coin Type Parts Card Type Parts
Panel assembly, control (F210) Panel assembly, control (F210)
Plate assembly, top (A110) Plate assembly, top (A110)
Frame assembly (A390) Frame assembly (A390)
OPL Type Parts
Table of Contents
Conversion Guide: OPL to Card (Titan)
Titan Washer Conversion

Gravity Drain Type
OPL Type Parts Card Type Parts
Switch Assembly, Safety (A335)

Sheet, Display Cover, Guide (A117)
Sheet, Display Dummy Cable

(Gravity Drain)
Pump Drain Type

OPL Type Parts Card Type Parts
Sheet, Display Cover, Guide (A117)

Sheet, Display
(Pump Drain)
Table of Contents
Conversion Guide: Coin to OPL (Old Giant-C dryer)
Using Coin type machines as OPL (Giant-C)

Assemble
Jumper Cable / Dummy Cable

※ No Part Number
Instructions
1. Set price to 0.00
2. Remove Control Panel
3. Attach dummy cable to Coin Connector
Pins 10 and 12 are connected
Table of Contents
Commercial Info: Water Level & Consumption
Atomizing Spray
Soaks clothes quickly
Rinses suds off door glass
Twin Spray
Increases visibility of water
Even distribution of soapy water
Giant-C Giant-C Plus/Pro/Fast

Water level Frequency Water level Frequency
LOW 237 LOW 238

Washing Washing MIDDLE 235
HIGH 230
LOW 237 HIGH 230
Rinsing LOW 238
HIGH 230
Rinsing MIDDLE 233
＊Water Consumption /HIGH 233
-Low : 30.15 ℓ / 7.96 gal
-High : 56.56 ℓ / 14.94 gal ※Water consumption
-Low : 27.30 ℓ / 7.21 gal
Reference -Middle : 42.81 ℓ / 11.31 gal
-High : 49.86 ℓ / 13.17 gal
frequency Supply water(Liter/gal)
238 9.10 / 2.40
237 10.05 / 2.65
235 12.47 / 3.29
233 15.17 / 4.01
230 19.52 / 5.16
※ Based on empty tub.
Consumption may vary depending on load.
Table of Contents
Maintenance
Maintenance LG Commercial Laundry Master Book
Maintaining Hygiene
A Quick View for Managers (Washer)

Wash out detergent residue Run tub clean with cleaning agent
and clean dispensers
Clean exterior of
machines with dry cloth
Clean gaskets with bleach

Clean out drain filters
Leave washer doors open when not running.

In case circumstances prevent fully opening door,
use Magnetic Holder for ventilation.
※ Detailed maintenance guides in following pages.

Table of Contents
Maintaining Hygiene
A Quick View for Managers (Dryer)
Clean exterior of
machines with dry cloth
Clean lint filters
Ventilate laundry room (windows/doors)
※ Detailed maintenance guides in following pages.

Table of Contents
Maintaining Hygiene
Gasket (Door Seal) Maintenance

Please clean gasket regularly, as residue may get on clothes if not maintained properly.
※ Wear rubber gloves and eye

protection while performing the
following procedure.
1. Dilute ¾ cup(177ml) liquid chlorine bleach with 1 gallon(3.8L) of warm/hot water
2. Use this solution to wipe down

all surfaces of the gasket and
glass gasket to remove any
deposits left there. (The gasket is
stiff. Make sure to fold back the
lip of the gasket to get under the
edge where residue can build up.)
3. Wipe the gasket and glass with a dry cloth.

4. Leave the door open to allow gasket to dry completely.
※ In case circumstances prevent fully opening door,

use Magnetic Holder for ventilation.
Table of Contents
Maintaining Hygiene
Gasket (Door Seal) Maintenance

Gasket Aging Process
Upon first installation (or gasket

replacement), rib on the bottom of gasket
may wear down as it breaks in to the
machine. This “Aging Process” is a normal
occurrence and after initial settling,
should not pose a problem.
Gasket Rib
Exchanging Gaskets
When you replace gaskets, make sure to push in the bottom of the gasket.
The gasket has to be properly placed, or it can cause more wearing of the ribs.
Also, make sure to apply some grease to reduce wearing down of the gasket.
Apply grease before replacing

i.e. Casmoly CAS-4 grease
Table of Contents
Maintaining Hygiene
Proper Ventilation
Washer
During operating hours, if it is difficult to leave unused machines’ doors fully open,
use the magnetic holder to allow ventilation for washers.
Magnetic holder
Door fully closed Door slightly open

using magnetic holder
※ Before leaving for the night, make sure to leave doors fully open!
Dryer
It is beneficial for laundry room to be well ventilated (windows/doors open),
to keep humidity and temperature down.
It will also help for proper dryer operation.
Table of Contents
Maintaining Hygiene
Drain Filter Maintenance

The washing machine fails to drain if the drain pump filter is clogged.
Periodically clean the drain filter to prevent clogging with foreign objects (sludge)
1. Open the drain pump filter cover 2. Drain hose to drain the remaining water
3. Twist the pump filter 4. Clean the pump filter and opening.
counterclockwise to remove
5. Reassemble the filter and the filter cover.
Lint Filter Maintenance

Regularly clean lint filter to prevent clogging and allow for proper dryer operation.
Table of Contents
Maintaining Hygiene
Running Tub Clean (Preventing Sludge)

It is absolutely essential and crucial to run regular tub clean cycles to avoid sludge.
※ Every location and every user affects tub hygiene differently.
You may have to differ tub clean frequency based on installation site.
Before running tub clean, make

sure to put in Tub Cleaning
Agents (Detergents) to the tub.
This is necessary for a successful
clean.
Different types of Tub Cleaning Agents
How to enter Tub Clean

Entering SVC Mode Display
Card Type: Insert Service Card L9C1
Coin Type: Turn on/off toggle switch L9C1
OPL (or All types after post DD model)
1. Press Hot & Cold at the same time 0
2. Press Warm 3 times 3
3. Press Start L9C1
Tub Clean(tcL) Display ※ Giant-C models will

Enter SVC Mode L9C1 return to L9C1 after
Press Warm Until display tcL
Press Start
tub clean. Press Hot
Tub clean starts
and remaining 1:43 two times to exit.
time is displayed
After tub clean, automatically return to standby
How to use the New Tub Clean Feature

1. One-Touch Entry: Press and hold Warm key for 3 seconds to enter tub clean mode
2. Select number of continuous tub clean cycles you wish to run (1~3 cycles)
 It is recommended to run at least two cycles
3. Press Start to begin tub clean. After tub clean, machine automatically
returns to standby
Table of Contents
Detergent Guide
Single type machine
"High Efficiency" Liquid detergent is

recommended.
Stack type machine
Use detergent less than 1 / 4 Cup (2 Ounces, 50g).

For best results, do not use TOO much soap.
Too much soap will lead to oversudsing,

causing unbalance and inefficient cleaning.
Table of Contents
Unbalance (UB) Guide
To prevent No-Spinning & UE
Do not use
Small blanket & big towel only
Unbalanced clothes will cause UE

and prevent proper final extraction
Do use
Half Half Load

-Less than 2/3 load
-Mix small load
-Put only one blanket
Table of Contents
Washer: Disassembly and Assembly
Washer Disassembly (Control Panel and Top Plate)

Please make sure to unplug the machine before disassembling or repairing any of the parts.
Control Panel (T20H screwdriver needed)
Unscrew two T20H screws on the Control Panel, then disconnect display board connectors
To assemble, perform in reverse order
Top Plate (T20H screwdriver needed)
Remove the 4 caps and screws on the dispenser
Unscrew two T20H screws in the front, then push the top plate back forcefully and lift
Table of Contents
Washer Disassembly (Main PCB)

Main PCB (Philips screwdriver needed)
Unscrew two screws on the body frame, then unlatch the holder on the protective cover
Disconnect all the connectors, then remove the screw at the back of the washer.
Replace Main PCB as needed.
Table of Contents
Washer Disassembly (Cabinet Cover)

Cabinet Cover (Philips & T20H screwdriver, Outer Gasket Jig needed)
Remove the gasket spring using the Jig, then detach the gasket from the cabinet cover
Unscrew the screws at top of the cabinet cover, and the T20H screw on the cap cover (bottom)
After removing the cap cover, unscrew the screw below pump filter, then remove the inner case
Next steps continued on following page Table of Contents

Disassembly (Cabinet Cover) continued

Unscrew the screw on the bottom of cabinet. Then, tilt the cabinet forward and disconnect the door switch
Pull cabinet cover ~30° then lift it to detach cabinet cover

Table of Contents
Dryer: Disassembly and Assembly
Dryer Disassembly (Control Panel and Top Plate)

Control Panel (T20H screwdriver needed)
Unscrew two T20H screws on the Control Panel, then disconnect display board connectors
Top Plate (T20H screwdriver needed)
Unscrew the two T20H screws, then push back the Top Plate forcefully
Table of Contents
Dryer Disassembly (Main PCB and Cabinet Cover)

Main PCB (Philips screwdriver needed)
Disconnect all the connectors, then remove 2 screws holding the Main PCB
Replace Main PCB as needed
Cabinet Cover (T20H & Philips screwdriver needed)
Unscrew the two screws below the door, and unscrew the 4 screws at top of cabinet cover
Tilt the cover and disconnect the door switch, then remove the cabinet cover. Unscrew 2 screws of frame
Next steps continued on following page Table of Contents

Dryer Disassembly (Cabinet Cover continued)

Unscrew 2 screws at front of frame and remove the front frame
Unscrew 2 T20H screws at bottom panel to remove, then unscrew 4 T20H screws of the bottom frame
Table of Contents
Dryer Disassembly (Cabinet Cover continued)

Drum (Philips screwdriver needed)
Unscrew 4 screws holding the drum, then disconnect the sensor connector
Remove front cover. Then, push the pulley to loosen the belt carefully
Detach the belt and carefully remove the drum. Replace drum as needed
Table of Contents
Maintenance Caution
Repairs
When making repairs, take caution of the below.
1. Grease Reapplication
When taking apart machines, make sure to reapply grease to these parts
a) Damper pins
b) Exterior of door gasket
c) Spring holder
2. Damper Pin Replacement

In case of removing the outer tub and the damper pin, be careful not to
damage the pins from bending/folding
If you see bent damper pins, you must replace them before reassembling
3. Stripped Screws
When assembling/disassembling the machine, make sure you use the
proper torque on screws
If you use too much torque on screws, it may strip them and cause
problems when you need to unscrew them
Table of Contents
Improvements
Troubleshooting
Improvements & Troubleshooting LG Commercial Laundry Master Book
Washer: Black Gasket
Improvement: better design and increased antibacterial substance

Application: April 2017
Part Number :
4986ER0004L 4986ER0004P
Dark Gray Black

- Applied antibacterial material
(Before 0.24% -> After 0.60%)
- Reformed gasket structure for
increased durability
Table of Contents
Washer: External Fuse
Improvement: replace fuse without replacing whole PCB

Application: Giant-C Pro ELC, November 2016
Before (fuse embedded in coating) After (external fuse)
How to Replace the Fuse
1) Unhook wire from hooks
2) Pop out fuse from PCB Cover

※ Caution: Make sure to unplug
the machine before making repairs
3) Unplug Fuse Assembly Connector and replace with new harness

Fuse Assembly (Single,Harness)
P/no. 6877ER3003X (SVC Loc F121)
※LG is not responsible for any
damage that may incur from
replacing individual fuse part. Only
replace with LG part.
4) Make sure to secure fuse on PCB cover and latch wire on the hook
Table of Contents
Washer: New Tub Clean
Improvement: New algorithm and heating for longer, more powerful clean
Application: Giant-C Pro MLS, August 2017
Longer Cleaning Time New Cleaning Algorithm
30min  60min washing for better Continuous High RPM Cleaning for powerful
cleaning in one cycle cleaning
Heating System New Detection Algorithm
70ºC Heating to soften detergent buildup Laundry load detection to prevent damage
to clothes
Oversuds detection
One-Touch Entry
• Hold & press warm button to enter tub clean
• Can repeat # of tub clean cycles
Table of Contents
Washer: Lid Out Assembly
Improvement: Removed unnecessary detergent space & design change

First Application: December 2014 (detergent compartment)
May 2015 (design change)
1. Removed unnecessary detergent compartment on left

 Helps mitigate over-usage of detergent
2. Changed Lid Out design

 Included instructions to use less soap; Included Chinese translation
Table of Contents
Washer: Titan Door Frame
Improvement: Increased thickness of coating to increase corrosion resistance

First Application: February 2018
1. Optimized protective coating thickness on door frame

 Two protective layers of coating has been thickened
 One crack-causing layer has been thinned to minimize possible cracks
2. Increased number of reliability checkpoints

 More checkpoints from supplier to ensure better reliability of product
 Now checking weakest reference point to confirm durability at worst case
Different layers of coating

• thickened to protect against corrosion
※ Microscopic view of door frame layers
Table of Contents
Dryer: Lint Filter
Improvement: Thicker plastic rounding and relocation of weld line

First Application: December 2014
1. Thicker rounding
Thickness increased by
1mm
Increased R R application
0.5mm→2mm 0.5mm→1.5mm
2. Weld line relocation
Table of Contents
Dryer: Pulley
Improvement: Increased motor pulley depth for 50Hz Dryers

First Application: June 2017
Before After
50Hz Pulley 50Hz Improved Pulley
1.9mm 3.6mm
(0.6) (1.95)
Φ24.9 Φ28.1
21
(22.2) (24.9) 21
13.0
13.0
20.0 20.0
Similar pulley depth and

belt thickness could lead
to possible belt slip.
Before After
(24.9mm)
(22.2mm)
Before After
24.9mm 28.1mm
Table of Contents
Dryer: Air Flow Switch
Improvement: Improved Air Flow Switch structure

First Application: June 2016
Before After
Ribs added to increase

structural durability.
Table of Contents
Dryer: LQC Control
Improvement: Temperature Control to protect outlet thermostat during LQC

First Application: June 2018 (2018.6.20)
Initial Issue: Outlet thermostat would cut off during LQC1 test mode
due to long duration of heating during LQC heating step.
Heating too long

while testing
Open
Before After
• Control temperature • Control temperature

 100°C (212°F) Off, 90°C (194°F) On  68°C (154.4°F) Off, 64°C (147.2°F) On
• Heating Time Limit (None) • Heating Time Limit (3min)
Table of Contents
Washer Troubleshooting
Error Codes
Table of Contents
Error Codes (Wi-Fi)
Table of Contents
Water Supply Check (IE)
Verify the voltage of the inlet valve

connector is correct.
Table of Contents
Drain Check (OE)
May vary depending on your machine
Table of Contents
Dispenser Inlet Information
Table of Contents
Dryer Troubleshooting
Error Codes
Error Codes (Wi-Fi)
Table of Contents
Thermistor Check
Table of Contents
Motor Check
Table of Contents
Heater Switch Check
Table of Contents
Gas Valve Check
Table of Contents
Poor Drying Performance

Check Point Roadmap
Check the Air flow
• Reinstall exhaust duct (LG Dryer
1) Visible Check: Cut off Thermostat
15ft (4.5mm↓))
(Hi limit) vs Thermistor Yes
• Guide exhaust duct installation
2) Manometer under 1.5 cm (0.6 inch)
• Install suction fan
water column
No
• Regular Duct Clean (every

2. Not enough Maintenance
6~12months)
- Exhaust Duct
Yes • Clean lint filter every cycle
- Lint filter clogging & cleaning
• Replace Drum seal, Roller, or
- Dryer Airflow pathway leakage
other related parts
No
3. Faulty heating elements

- Faulty Heater 1, 2 • Exchange Parts
Yes
- Faulty Gas Conversion • Check LPG/LNG conversion
No
4. Note
- Proper Load Test & Guide : 5kg ~ 7kg,
No • Check surrounding environment
Guide: load for drying(less than 2/3 use)
- Consistent Maintenance
Table of Contents
Titan Dryer Intermittent Flame

In case of intermittent flame issue on Titan dryer, the below should be checked.
1) Check that Neutral and Ground is properly connected. Ignition controller can
mistakenly recognize it as intermittent flame if Neutral and Ground is switched.
2) Check that the power line ground wiring is properly installed.
Flame intermittent occurs when ground wiring is not good.

(Ignition controller can’t recongnize flame on bad ground wiring condition.)
Live(Hot) : 120Vac  Good
Power
Supply
Neutral(Cold) : 0V  Good
Earth(Ground) : 0V  Bad
Not connected or Not grounded

 Flame is intermittent
Table of Contents
LPG Troubleshooting
Titan LPG Conversion
Table of Contents
LPG Troubleshooting
Titan LPG Conversion (continued)
Table of Contents
LPG Troubleshooting
Table of Contents
LPG Troubleshooting

In case of high altitude installation, make adjustments to burner orifice.
Table of Contents

2018 LG Commercial Master Book-V1.3 - Organized

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LG

Appliance B2B QE/SE

6 Product Line Introduction

32 Programming Quick Guide Washer/Dryer

59 Download Jig Guide Jig Instructions

61 Conversion Guide LPG Conversion

70 Maintaining Hygiene A Quick View for Managers

Improvements & Troubleshooting

89 Washer Improvements Black Gasket

Improvements & Troubleshooting

94 Dryer Improvements Lint Filter

103 Dryer Troubleshooting Error Codes

Washer Tools Dryer Tools

Atom Giant-C Titan-C Giant-C Titan-C

LG tested Coin Drop/Card Reader brands

Washer W = Giant-C Fast WiFi

Washer (North America)

※ All Titans are Platinum

Dryer (North America) S=Single

Product Timeline – Washer (Giant)

Giant-C Fast (W)

Product Timeline – Washer (Titan)

Titan-C (W) Pump Drain

Titan-C (W) Post DD

Product Timeline - Dryer

Giant-C Gas (D)

GIANT-C FAST WASHER SPECIFICATIONS

PREVIOUS GIANT-C WASHER SPECIFICATIONS

TITAN-C WASHER SPECIFICATIONS

ATOM WASHER SPECIFICATIONS

GIANT-C DRYER SPECIFICATIONS

TITAN-C DRYER SPECIFICATIONS

Unique Sales Point: Durability

Inverter Direct Drive™ Top-Mounted Dispenser

Steel Control Panel

Unique Sales Point: Durability

Unique Sales Point: Efficiency

10° Tilted Drum Tub Cleaning System

Embossed Inner Drum

Unique Sales Point: Efficiency

Heater On/Off Flexibility Heater Model Only

Unique Sales Point: Convenience

Easy Repair System

Unique Sales Point: Convenience

Duct Clogging Sensor

Dual Lock System Coin Washer & Dryer Stack Only

Unique Sales Point: Convenience

Coin Stack Type

1. Display LED 2. Cycle Button 3. Operational Function Button

Coin Stack Type

1. Display LED 2. Cycle Button 3. Operational Function Button

Coin Stack Upper Type

Coin Stack Lower Type

1. Display LED 2. Cycle Button

1. Display LED 2. Cycle Button

Coin Stack Upper Type

Coin Stack Lower Type

1. Display LED 2. Cycle Button

1. Display LED 2. Cycle Button

Key for programming:

COLD LOW Moves to previous feature in the same level (-)

START START Enters the selected feature