Professional Documents
Culture Documents
B. Customer Benefits
- Sip n’ Shawarma offers a balanced meal with the benefits of fiber, protein, and essential
nutrients.
- The inclusion of vegetables supports heart health and skin quality.
Key Activities
- Customer service and satisfaction
- Inventory management
- Social media marketing
- Ensuring cleanliness and safety
- Online ordering
Value Proposition
- Customizable options, allowing customers to choose between veggie or all-meat shawarma.
- Emphasis on healthy ingredients like tomatoes and cucumbers.
- Customer-centric approach, aligning sales and marketing strategies.
Customer Relationships
- Primarily targeting college students.
- Gaining referrals from satisfied customers.
- Direct interactions with customers.
- Family-oriented service.
Channels
- Phone orders
- Social media platforms
- Online reservations
Customer Segments
- Students who prefer food delivery.
- Health-conscious individuals.
- Families seeking convenient meal options.
Cost Structure
- Expenses include raw materials, delivery, and cooking costs.
- Marketing expenses.
- Labor and operational costs.
Revenue Streams
- Revenue primarily generated from direct sales to customers.
- Online orders contribute to revenue as well.
2. Competitor Strengths
- Innovative business plans to stand out in the competitive market.
- Adaptability to changing customer preferences.
3. Competitor Weaknesses
- Some competitors may have a pessimistic mindset, impacting their ability to persevere through
challenges.
- Early price hikes can deter potential customers, especially in the initial stages of business.