COMMUNICATION ENGLISH

05

** Mention /Discuss the advantages and disadvantages of verbal communication:

** Very Very Important

Verbal communication is in voice or audio or sound format. The mode of verbal

communication is face-to-face talk, interview, lecture, speech, telephonic call, meeting,
or video conference.

Advantages:

1. Verbal communication is easier for both literate and illiterates.

2. Immediate reply or feedback is possible which gives much satisfaction to
communicators of both ends, i.e., both of sender and receiver.
3. It is hard to manipulate, inflate or exaggerate the words or audio message
once sent.
4. It may make a communication complete in true sense because of immediate
feedback from both ends.
5. It is less time-consuming than written communication.
6. In verbal communication, it is easy to motivate employees intelephonic talk,
face-to face talk on in seminar also.

Disadvantages:

1. If it is not a face-face talking then it needs special device like telephone,

radio, or any audio channel which may not be available everywhere.
2. Record keeping is difficult. Though at present age of multimedia it has
become easier.
3. Chance of argument, quarrelling and chaos is high which may plunder the
communication.
4. The probability of misunderstanding is very high in verbal communication.
5. Communicator does not have the chance to retract his derogatory, illegal,
unnecessary words once used. Only he can apologize verbally.
6. Even in digital form or soft form audio message or verbal messages
consumes larger memory.
7. It may be problematic for people of hearing problem.
8. If communicators of both ends are of different languages then an interpreter
or translator is needed which is expensive, time consuming etc.

PREPARED BY BISWAJIT ROY