Internal Assignment-1

Course M.B.A
Health care Hospital services quality
Management Management
Semester 3
Total Marks 15

Q.1 Attempt any two questions ( 5 Marks each- Word Limit-500)

A. What is Total Quality Management (TQM) in the context of hospitals?

B. What are the potential challenges or barriers to implementing Total
Quality Management in hospitals?
C. What are the key components of a comprehensive hospital records
management system?

Q.2. Write short notes on the following topics (1 Mark each- Word Limit-
100)

A. Quality-the-Perception
B. Quality Circle
C. Materials Management
D. Hospital records management system
E. Strategic Management