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Business Research Method Research Proposal

By (Name)

Course

Professor

University

Date
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Introduction

Education plays a key role in the prosperity and development of any given nation. The

intelligence, talent, motivation, and personality of an individual are molded by his or her

educational background. University education has met the growing need for information,

communication, and knowledge. It should be noted, however, that the conventional system of

education requires a lot of modifications and improvements. Possibly, online education could be

a major development in the near future (Aithal & Aithal, 2016, pp 18). This paper, therefore,

discusses the satisfaction level and the nature of education in Australia. Also, this paper will

explain how students from three different cultures fair and their level of satisfaction in regards to

the business education in Australia.

Students’ expectations in Australia

Students from various cultures have some expectations when studying in Australia. It is

irrefutable that Australia is one of the prime destinations for students seeking to undertake

education at the higher levels. According to sources, Australia’s economic growth depends

largely on education export (Lopez-Leyva & Rhoades, 2016, pp 17). By studying in Australia,

students expect to grow intellectually and at an individual level. Students expect that learning

will help them achieve the desired employment prospects (Care & Anderson, 2016, pp 21).

Notably, tertiary education is seen as an essential tool in the quest to secure employment. Other

cultures greatly value education and apparently see it as luxurious. For this reason, many

students value the acquisition of education and acknowledge Australia as the major hotspot for

tertiary studies (Zaharie, Mcdougall &Osoian, 2015, pp 45). In some way, the manner in which

various cultures view education plays a role in students’ expectations.


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Satisfaction level and nature of education in Australia

Being a multicultural nation, Australia offers learning opportunities to a wide variety of

students from different cultures. The learning process, especially in the classrooms has surprised

many international students studying in Australia (Arambewela &Hall, 2006, pp 141). It has

been observed that the Australian system of education encourages students to think critically

about the ideas they are presented with in the classroom and express their own ideas. Also, they

are given room to differ with their lecturers or tutors on different ideas (Reimers & Villegas-

Reimers, 2014, pp 31). More importantly, students are given the chance to seek for further

clarifications on topics that they do not understand. Another surprising thing about the education

Australia is the number of hours full-time students are in contact with their tutors and lecturers.

Research infrastructure, management, and policies have been enacted to help empower students

and improve the education standards (Harman, 2000, pp 15). This being said, it should be noted

that the Australian students are greatly encouraged to adopt independent learning. In other

words, students spend time a lot of time outside the classroom exploring topics, ideas, and course

materials.

The Australian education system has been kind enough to incorporate students from

different cultural origins. Overseas students go to Australia with distinct social, intellectual, and

cultural experiences. Studies suggest that their cultural beliefs, attitudes, and values can cause

study shock (Teodora, 2012, pp 38). A recent survey conducted in Australia among students

from Malaysia, Singapore, and Hong Kong, all taking a business degree showed that they had

difficulties coping with the academic standards and requirements. Particularly, the students had

difficulties with language skills, independent learning, time management, and participation.
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Moreover, their study methods were remarkably poor. It should be noted, however, that the

education system in Australia caters for the needs of the overseas students. Currently, these

students are being offered top-notch academic and counseling services that meet international

requirements (Zaharie, Osoian & Gavrea, 2013, pp 172). The education system in Australia is

coupled with an up-to-date and comprehensive curriculum, highly trained tutors and lecturers,

and strong international standards (Williams, Rassenfosse, Jensen & Marginson, 2013, pp 17).

Hence, the students from Malaysia, Singapore, and Hong Kong are well empowered and

motivated by the excellent system. Despite the challenges faced by students from the three

cultures, the level of satisfaction among these students is improving given the fact that the

education system has solved the problems experienced by the overseas students.
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Bibliography

Arambewela, R, Hall, J, Jul2006 ‘A comparative analysis of international education satisfaction

using servqual’, Journal of Services Research, Special Issue, Vol. 6, p141-163. 23p, EBSCOhost,

viewed 27 July 2017.

Harman, G, 2000 ‘Allocating Research Infrastructure Grants in Post-binary Higher Education

Systems: British and Australian approaches’, Journal of Higher Education Policy and

Management, Vol. 22, No. 2, EBSCOhost, viewed 27 July 2017.

Zaharie, M, Osoian, C, Gavrea, C, 2013, ‘Applying quality function deployment to improve

quality in higher education: employers’ perspective’, Managerial Challenges of the

Contemporary Society, Issue 5, p172-176. 5p, EBSCOhost, viewed 27 July 2017.

Care, E, Anderson, K, may 2016, ‘How Education Systems Approach Breadth of Skills’, Center

of Education at Brookings.

Lopez-Leyva, S, Rhoades, G, 2016, ‘Country Competitiveness Relationship with Higher

Education Indicators’, J. Technol. Manag. Innov, Volume 11, Issue 4, EBSCOhost, viewed 27

July 2017.

Reimers, M,F, Villegas-Reimers, E, 2014, ‘Getting to the Core and Evolving the Education

Reform Movement to a System of Continuous Improvement’, New England Journal of Public

Policy. Fall/Winter, Vol. 26 Issue 1, p1-14. 14p, EBSCOhost, viewed 27 July 2017.
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Zaharie, M, Mcdougall, D, Osoian, C, 2015, ‘Quality in higher education: comparison of

customers Expectations’, Managerial Challenges of the Contemporary Society, Vol. 8 Issue 1,

p43-50. 8p, EBSCOhost, viewed 27 July 2017.

Aithal, P, S, & Aithal, S, 2016, ‘Impact of on-line education on higher education system’,

International Journal of Engineering Research and Modern Education, Volume I, Issue I.

Teodora, I, 2012, ‘The bad public decisions’ ripple –setting the education off balance. Marketing

simulation – education design decisions’, Theoretical and Applied Economics

Volume XIX, No. 8(573), pp. 37-52, EBSCOhost, viewed 27 July 2017.

Williams, R, Rassenfosse, G, Jensen, P, Marginson, S, 2013, ‘The determinants of quality

national higher education systems’, Journal of Higher Education Policy and Management, Vol.

35, No. 6, 599–611, EBSCOhost, viewed 27 July 2017.

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