Gregory Urbach

Sales and Customer Service Professional

North Brunswick, NJ 08902
gjuri81@gmail.com
+1 732 491 6866

Sales Professional with a proven track record of success in freight sales , supply chain, and
transportation. With over 10 years of experience, I have demonstrated expertise in driving business
growth and delivering exceptional customer service within the logistics industry. Specializing in
targeting and acquiring international sea and air export businesses, I have consistently exceeded
sales targets by developing optimal routing and pricing solutions that meet the unique transportation
needs of clients. My ability to negotiate favorable freight rates, stay updated with industry trends,
and provide customized solutions has resulted in a strong portfolio of satisfied clients. Committed to
delivering efficient and cost-effective transportation solutions, I strive to surpass expectations and
contribute to the continued success of freight operations.

Work Experience

Senior Business Development Manager

American New Logistics Service Company Limited - Edison, NJ
May 2023 to Present
Targeting International Sea & Air Export businesses
Finding developing, managing and maintaining client relationships
Accuracy of all quotes, and timely issue to the customer
Developing optimal routing and pricing solutions to client’s transportation needs
Visiting existing and potential customers to understand their needs and building an operational team
with a customized solution that perfectly fits with customer’s requirements.

Business Development Manager

Amil Freight - Princeton, NJ
2018 to March 2023
Search and qualify perspective leads. Call to potential clients(B2B) who may require our services.
Consistently deliver strategic growth initiatives. Gain a strong understanding of the US Trucking
industry negotiate Freight rates with shippers and carriers. Monitor and take ownership of end-to-end
process from booking , tracking shipment to documentation. Carry out research projects on companies
current processes Freight rates, Trucking industry, Niche commodities and provide recommendations.
Benchmark against competitors and provide timely feedback stay current with transportation trends.

Internet Sales Account Manager

DCH Brunswick Toyota - North Brunswick, NJ
2012 to 2018
Consistently generating revenue as one of the top earning department employees.
Built rapport with customers while providing them with "Best In Class" customer service.
Perform test drives, maintained customer account notes, researched inventory availability, quoted and
presented pricing.
Scheduled appointments with incoming phone/internet sales leads.
Coordinated with the sales/service teams to assure the high level quality and service.

Mortgage Consultant
Gateway Funding - East Brunswick, NJ
2008 to 2011
Generate leads and referrals.
Assisted in qualifying applicants and processing approvals.
Provided consistent follow-up to phone and online prospects to facilitate appointments with our Officers
and Managers.
Work closely with our Loan Officers to ensure a timely and accurate experience for our clients.

Customer Account Representative

WINTEC Industries - Piscataway, NJ
2006 to 2008
Processed an adv. 20-30 orders daily, encompassing order entry and confirmation, accurate document
generation and shipment confirmation.
Successfully coordinate with the sales, production, quality and shipping departments.
Investigate and resolve customer complaints including late deliveries, miss-shipments, RMA's &
backorders.
Performed quarterly physical inventories and processed reconciliations.

Education

Bachelor's degree in Business Administration

Rutgers University - Newark, NJ
2003 to 2007

H.S. Degree
New Brunswick High School - New Brunswick, NJ
2000

Skills
• B2B sales
• Internet sales
• Account manager
• Customer support
• ERP
• CRM
• Marketing
• Outlook
• Sales
• Customer Service
• Microsoft Office
• Powerpoint
• Word
• Business Development
• Freight Experience
• Cold Calling
• SAP
• Microsoft Excel
• Sales Management
• Pricing
• Project Management
• Business Analysis
• Supply Chain
• Procurement