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  • Case Study 3

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    Bibhuti Kumar Singh
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    This case study describes KPMG's work with two large healthcare companies in India to help improve their processes for reimbursing employee expenses. For the first client, KPMG helped streamline policies, implement controls in a new expense reimbursement tool, and identify improper expenses. For the second client, KPMG developed KPIs to identify exceptions, strengthened processes to align with best practices, and identified duplications in databases to prevent double reimbursements. The work helped both clients better manage their significant field employee travel and expense reimbursement processes.

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    This case study describes KPMG's work with two large healthcare companies in India to help improve their processes for reimbursing employee expenses. For the first client, KPMG helped streamline policies, implement controls in a new expense reimbursement tool, and identify improper expenses. For the second client, KPMG developed KPIs to identify exceptions, strengthened processes to align with best practices, and identified duplications in databases to prevent double reimbursements. The work helped both clients better manage their significant field employee travel and expense reimbursement processes.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    5 views2 pages

    Case Study 3

    Uploaded by

    Bibhuti Kumar Singh
    This case study describes KPMG's work with two large healthcare companies in India to help improve their processes for reimbursing employee expenses. For the first client, KPMG helped streamline policies, implement controls in a new expense reimbursement tool, and identify improper expenses. For the second client, KPMG developed KPIs to identify exceptions, strengthened processes to align with best practices, and identified duplications in databases to prevent double reimbursements. The work helped both clients better manage their significant field employee travel and expense reimbursement processes.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    Case Study 1 – India's largest healthcare products company

    Details

    Coverage 2 entities (1 listed and another unlisted)

    Spend base 200 – 350 Cr for 4000+ field employees


    Area Head office and Field employee travel expenses

    Clients Requirement
    • Client was struggling to manage different policies and systems for both entities and willing to integrate the entire expenses
    reimbursement process from National Sales Manager till Field executives.
    • Client wanted to automate all controls in newly in-house developed expense reimbursement tool and wanted to validate the controls from
    experience professional firm.
    • They wanted to establish disciple in employee to claim genuine expenses on timely basis.

    Value add to the Client

    • Identified and streamlined existing policies for all levels


    • Implemented highest level of control in expense reimbursement tool
    • Helped in smooth integration of tool with SAP
    • Highlighted disallowed and incorrect expenses and helped client in identifying trend.

    © 2018 KPMG,an IndianRegisteredPartnershipand a member firm of the KPMG networkof independentmemberfirms affiliatedwithKPMGInternationalCooperative(“KPMGInternational”),a Swiss entity. All rights reserved
    Case Study 2 – World's leading research based pharmaceutica
    Company
    Details

    Coverage 1 listed entity

    Spend base 120 – 150 Cr for 3000+ field employees


    Area Travel and Entertainment expenses

    Clients Requirement
    • Client was audited on quarterly basis by its global parent for all expenses incurred for travel and entertainment by field employees. Client
    wanted to establish a process which helps in identifying all exception by meaning full and specific data analysis.
    • Client existing policies and procedure required updation as per industry best practices.
    • Client wanted to identify duplicity in its master database for standard fare routes and doctor list to identify double expenses
    reimbursement for single visit in a period.

    Value add to the Client

    • Developed KPIs for identification of exception with enhanced efficiency


    • Strengthening and aligning client process with industry best practice.
    • Identified duplicity in route master for KMs and same doctor with different identification number and daily visit plan.

    © 2018 KPMG,an IndianRegisteredPartnershipand a member firm of the KPMG networkof independentmemberfirms affiliatedwithKPMGInternationalCooperative(“KPMGInternational”),a Swiss entity. All rights reserved

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