The document contains call center activity data including agent names, usernames, phone extensions, email addresses, and call durations. It also includes call statistics totals for different call types like answered calls, no answered calls, busy calls, and calls not available, as well as call durations for each time period reported.
The document contains call center activity data including agent names, usernames, phone extensions, email addresses, and call durations. It also includes call statistics totals for different call types like answered calls, no answered calls, busy calls, and calls not available, as well as call durations for each time period reported.
The document contains call center activity data including agent names, usernames, phone extensions, email addresses, and call durations. It also includes call statistics totals for different call types like answered calls, no answered calls, busy calls, and calls not available, as well as call durations for each time period reported.