This document contains call center agent performance metrics for 8 agents including name, username, extension, email, call duration, call time, calls answered, missed, busy, failed, and other call dispositions for the day. It shows total calls for each agent ranging from 173 to 427.
This document contains call center agent performance metrics for 8 agents including name, username, extension, email, call duration, call time, calls answered, missed, busy, failed, and other call dispositions for the day. It shows total calls for each agent ranging from 173 to 427.
This document contains call center agent performance metrics for 8 agents including name, username, extension, email, call duration, call time, calls answered, missed, busy, failed, and other call dispositions for the day. It shows total calls for each agent ranging from 173 to 427.