Future-proofing Genpact’s IT infrastructure with

Schneider Electric solutions and services

Genpact
Gurgaon, India

schneider-electric.co.in
Aligning Genpact’s data center with
business growth.

Genpact, a former Business Process Outsourcing unit within General

Electric, became an independent company in 2005 to bring their process
expertise in Lean Six Sigma to clients outside the GE family. At the time they Goal
could only imagine growing from 32,000 employees and revenue of US$823
million in 2005 to 60,000+ employees and revenues of nearly US$2 billion in Modular and hot swappable data center solutions
& revamping existing monitoring and management
2012. And while they appreciate their success, the fast pace of growth has processes and tools
created a number of IT challenges as well.

As a global service provider, maintaining a robust and resilient IT backbone Solution

is a must. But in 2011, they discovered flaws with their IT infrastructure. For
instance, their infrastructure was expanded considerably just for the sole
purpose of maintaining uptime, but this limited their ability to properly
manage it. Their pressing need to overhaul their infrastructure was further
complicated by vendor management issues.
Choosing the right partner
After taking feedback from all independent departments within the company,
it became clear that there was a need for revamping existing monitoring and
management processes and tools. And modular and hot swappable data
centre solutions were needed as well. After completing a Power Quality
audit, they decided to break out of their existing vendor relationships and
forge a new one. So they turned to Schneider Electric.
To improve energy performance and efficiency in
the data centre
Story
As part of the Power Quality Audit results,
Genpact found that their data centre costs
entailed about 40 percent in power consumption
alone and were running on low efficiencies. To
tackle this, Schneider Electric took on the role of
the data centre consultant and carried out a
comprehensive audit for 11 sites across India.
Results
> Savings of up to 50% of floor space

“While the need for a better partner was felt, we wanted to make sure that we > Reduced maintenance costs

take an informed decision of what we really needed from our partner,” > 25% savings on generator capacity
explains Shyamashis Brahma, Vice President- Infrastructure and Logistics at > Over 20% savings on up-stream cable &
switchgear cost
Genpact. “The result of the Power Quality Audit was a score chart for the
business to improve energy performance and efficiency in the data centre, > Reduced carbon footprint
and this is where we came on board.” > 75% less time spent on maintenance

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Transformation is the name of the game
“Our older data centres were standalone and took
up a considerably large footprint.We were putting
up UPSs keeping in mind a 10-15 year demand
extrapolation, but this was unnecessarily pushing
the CapEx,” says Brahma. Today, Genpact
standardised data centres can be scaled as
required, and is resilient, reliable and free from
human errors thanks to Schneider Electric
solutions and services.
As part of the Power Quality Audit
results,Genpact found that their data centre costs
entailed about 40 percent in power consumption
alone and were running on low efficiencies. To
tackle this, Schneider Electric took on the role of
the data centre consultant and carried out a
comprehensive audit for 11 sites across India.
Schneider Electric suggested a ‘build as you
grow’ model that would lower the undue pressure
on the finances. Instead of a classical UPS, they
introduced the idea of a chassis with a few
modules with the ability to add on as required. As
a result, they were successful in drastically cutting
down CapEx and wastage. Also, in case of
smaller issues, such as battery replacement, only
that particular module would need to be pushed
out and the replacement done. If a classical UPS
goes down, it takes everything down with it. But
with the Schneider Electric model, outages were
reduced by 25 percent.
Along with the comprehensive modular solution,
the plan also included RIMM (Remote
Infrastructure Monitoring & Management
Services). Schneider Electric RIMM enabled
Genpact to be more proactive with improved,
real-time visibility of data centre operations, UPS,
and other elements via a simple GUI. “Schneider
Electric’s team of experts would also be
monitoring this simultaneously and flag any undue
event,” adds Brahma.
Other features in the Schneider Electric solution
included:
> Asset Predict: Provided Genpact
decisionmakers
We experienced up to 70 percent in savings,
and derived 90 percent ROI, since deployment.
Vice President-Infrastructure
and Logistics at Genpact
Shyamashis Brahma,
schneider-electric.co.in
25%
with complete visibility through remote
monitoring and management of more than 300
critical assets installed in seven facilities via
alerts, alarms, predictive analytics, and fault
Savings on generator
resolution. The service enabled Genpact to capacity
‘predict and prevent’ anomalies as opposed to
‘detect and react’and eliminate vendor
management issues through consolidated
management of multiple equipment across
75%
many sites.
> 3 Phase UPS (Galaxy 7000 and Precision Air
Conditioning): Enhanced performance and
Less time spent on
energy efficiency.
maintenance
> Modular UPS: Countered the variable load
conditions during 24/7 working environment.
The big benefits:
• Savings of up to 50 percent of floor space
• Reduced maintenance costs
• 25 percent savings on generator capacity
• Over 20 percent savings on up-stream cable
and switchgear cost
• Reduced carbon footprint – distribution brought
down to approximately 1490 tonnes of CO2
emission over 10 years
• 75% less time spent on maintenance
What’s more, their data centre received high
rankings. “We recently received an A+ in GRI
sustainability ratings and its credit most definitely
goes to all the research and deployments we did
in the data centre. “What we expect from
Schneider Electric is the same support and
continued innovative schemes and products every
time we meet,” concludes Brahma.
To learn how you can future-proof
your IT infrastructure and achieve
key cost savings with Schneider
Electric data centre solutions,visit
www.schneider-electric.com
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