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Name: Matthew Hearn Leader:

Role: Senior Unix Engineer Years in Role:

MID YEAR
Self- Leader
Assessm Assessm
ent ent
Service: We are relentless in our determination to deliver exceptional
3.70 3.10
service.
Responds to internal/external customer needs. 4 3
Builds trust and confidence by listening to customer perspectives and
5 3
delivering what they need.
Maintains open, honest, and consistent communication with others. 4 3
Acts as a trusted adviser for customers and helps to solve their problems. 4 3
Helps customers understand, appreciate, and utilize our solutions. 4 3
Looks for ways to add value beyond customers’ immediate requests. 3 4
Responds to customer needs in a timely and professional manner. 3 3
Prioritizes work in alignment with the customer and business needs. 4 3
Anticipates customers’ upcoming needs and takes action to assist. 3 3
Delivers on the Customer Promise in all interactions. 3 3
Teamwork: By working together, we consistently produce results that are
3.25 3.13
superior to individual effort alone. CSC is built on teams.
Proactively assists and collaborates with others 3 3
Shares knowledge, resources, and tools with members of their own team,
3 3
as well as with others.
Collaborates and assists team members within and across departments,
4 3
offices, countries, and cultures.
Volunteers to help others succeed. 4 3
Shares feedback to hold peers accountable. 2 3
Seeks to understand and acknowledge the diverse viewpoints and
3 3
contributions of others.
Addresses conflict constructively with the appropriate individual(s) while
3 3
respecting their points of view.

Completes own work and proactively assists others to achieve team goals. 4 4
Tenacity: We stick with it until the job gets done. We find a way. 3.33 3.11
Demonstrates courage and persistence when difficulties arise. 4 3
Defines ambitious, realistic, personal goals and standards. Adjusts actions
3 3
to meet and exceed personal and team goals.
Seeks out resources to effectively get things done with superior results. 3 3
Demonstrates a sense of urgency in achieving results. 3 3
Takes initiative to ensure problems are resolved and do not reoccur. 3 4
Persists when significant difficulties arise. 4 3
Takes initiative to undertake work beyond the job’s description. 3 3
Follows through and meets personal commitments to others on time. 3 3
Shares accountability for team successes and failures. 4 3
Agility: We are empowered to make smart quick decisions and then act. We
3.33 3.08
adapt and innovate. We are never complacent.
Proactively implements and engages others in new approaches. 3 3
Seeks and applies knowledge and learning to improve self and team. 4 3
Demonstrates curiosity, digging for information below the surface. 4 3
Takes calculated risks to improve performance. 3 3
Appropriately considers risks and impacts when making decisions. 4 3
Challenges the status quo to identify areas for improvement. 2 3
Develops creative and new ideas, solutions, or approaches to ongoing
3 3
challenges.
Makes well-informed decisions as a result of understanding data and
3 3
interdependencies.
Leverages people, data, and guidelines when making decisions and taking
3 3
action.
Adapts behavior to perform effectively under changing or unclear
3 3
conditions.
Displays a positive attitude and demonstrates commitment in the face of
ambiguity and change. Seeks to understand why changes are being 5 3
implemented.
Acts quickly and nimbly in the face of change. 3 4
Genuine: We are direct, open, and honest in our dealings with customers
3.8 3
and each other. We build trust.
Demonstrates openness and honesty when working with others. 5 3
Communicates candidly and sincerely with others at all levels of the
5 3
organization.
Seeks to understand others’ perspectives in order to communicate
4 3
effectively.
Gives and receives feedback in a constructive way no matter how difficult
2 3
the message.
Acknowledges the merit of others’ point of view, which may be different
4 3
from one’s own.
Considers others’ perspectives and needs when making decisions that may
4 3
not be popular.
Acts with the best of intentions, and expects others within the
3 3
organization to do so as well.
Treats everyone with fairness, honesty, and respect at all times regardless
4 3
of position.
Fosters two-way trust (e.g., maintains confidentiality regarding sensitive
4 3
information, keeping commitments, etc.).
Develops effective working relationships, both within work group and
3 3
across the organization.
Employee Comments:

Leader Comments:
Syed Bukhari
7

YEAR END
Self- Leader
Assessm Assessm
ent ent

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