Professional Documents
Culture Documents
Leadership is the ability to influence people, by means of personal attributes and /or behaviours,
to achieve a common goal.
Transformational
Trust
Respect
Admiration
Transactional
Rewards for achieving goals.
Actively manage behaviours – intervene before problems arise.
Intervene after a problem has occurred.
Authentic
Know thyself.
Self-aware, genuine
Doing what is right.
Resonant
Mindful.
Compassion.
Hope.
Visionary
Know where they want to go
Take people with me.
Changes take place.
Affiliate
Empathy.
Value team members
Trust
Democratic
Appreciative.
Strong communication.
Allow shared goals.
Message
Purpose – what is the message/information meant to do.
Audience – who is the audience.
Structure – how will the information be structured.
Style – what is the appropriate style (formal, informal, chatty, official)
Physiology
Posture, Gestures, Facial Expressions, eye contact breathing.
Motivation
1. They know what they are required to do.
2. They know why they have to do it.
3. They know how to do it.
4. They value the outcome.
Reinforcements
Praise
Promotions
Pay Increases
Extra days holiday
Team lunches
Moral Reasons – know your risk profile.
Protect your employees.
Societal expectations.
Social Media – negative attention.
Accountability and Responsibility.
Legal Reasons
Legislation is the core reason for compliance.
Organisations only doing the minimum required.
Viewed as a financial burden.
Legislation may become outdated.
Legal jargon and language can be unclear.
Unfamiliar with the law leading to ignorance or misunderstanding.
Culpability: How much a defendant is at fault for the offence, intentionality and negligence
Duty of Care: The legal requirement for an individual to provide a standard of care for others,
avoiding any acts that could cause others harm.
Harm Category
Level A – Death or lifelong care.
Level B – Physical or mental impairment not requiring lifelong care but has a long-term effect on the
sufferers ability to carry out normal day to day activities.
Level C – Includes all other cases not in A or B
Financial Reasons
Customers looking to purchase from safe businesses.
Investors looking for good safety leadership.
Employees looking for a safe work environment.
Fees charged by regulators.
Putting things right by enforcement notices.
Cost of non-production.
Loss of business reputation.
Level of compensation.
Costs
Excess on insurance.
Legal expenses.
Sick pay.
Fines.
Loss of Contracts
Loss of reputation.
Investigation Time
Clean up costs.
Delays in production.
Additional wage bills.
Damage to equipment, plant or premises.
Encourage Communication
Making changes
Leading
Worker engagement
Providing advice
Active involvement