MGT 162
individual assignment
table of content
intoduction about me
areas of learning
strength & weakness
summary of chapter 8, 9, and 10
what i learned from chapter 8, 9,
and 10
the challenges, the reasons and how to overcome
when i trying to understand the chapters
my feelings and conclusion
About Me
hello my name is nur syaliana binti zaim and i'm
turning 19 years old this 20 july. i was born in
pulau pinang the state that has a lot of delicious
food. my parent's name is latipah binti zaharia and
zaim bin adamawi. i am very interested at things
that related to business and also photography.
my hobby is hiking. my favourite subject is
mgt162 or known as fundamentals of management.
nur syaliana binti zaim
20-07-2004
Age, 19th
ture i took
the pic
Photography
Favorite
Colors
areas of learning
strengths and weakness
STRENGTHS
WEAKNESS
manage to do a
note in class.
hard to
memorize facts
and formulas
not easily give
up
do not have
confidence in
answering question
summary of
chapter 8, 9, & 10
chapter 8: Communication chapter 9: Quality
IN TOPIC 9, QUALITY I
IN CHAPTER 8, COMMUNICATION. I LEARNED
LEARNED ABOUT THE
COMMUNICATION PROCESS WHICH
THE DEFINITION OF QUALITY
START WITH SENDER AND END AND TOTAL QUALITY
WITH RECEIVER. I ALSO LEARNED MANAGEMENT( TQM ). NEXT, I
TWO TYPES OF COMMUNICATION IN GET TO KNOW EIGHT
ORGANIZATIONS. FIRST IS FORMAL DIMENSIONS OF QUALITY AND
COMMUNICATION AND THE SECOND THE IMPORTANCE OF QUALITY.
ONE IS GRAPEVINES OR INFORMAL I ALSO MANAGE TO KNOW WHAT
COMMUNICATION. LASTLY, I ABLE TOOLS THAT MANAGER CAN USE
TO KNOW THE BARRIERS OF IN ORDER TO IMPROVING THE
EFFECTIVE COMMUNICATION AND QUALITY. LAST, I LAERNED THE
HOW TO OVERCOME THEM.
PROBLEM IN IMPLEMENTING
TQM.
chapter 10: Islamic management
FROM TOPIC MANAGEMENT
FROM
ISLAMIC PERSPECTIVE I
LEARNED THAT THE BASIS FOR
ISLAMIC MANAGEMENT IS THE
AL-QURAN AND THE AL-
SUNNAH. I ABLE TO
UNDERSTAND THE PRINCIPLES
OF ISLAMIC MANAGEMENT AND
THE PRINCIPLES OF ISLAMIC
LEADERS. AND LAST, I
5 LEARNED THAT BUSINESS IS
ALLOWED IN ISLAM AS LONG
AS IT IS CONDUTED IN A
FAIRLY MANNER.
8 ON
E R TI
P T CA
A NI
H
C MU communicationis a complex process
M
O
C that needs attention so that the
WHAT I LEARNED ?
intended messages are sent and
received.
FORMAL
COMMUNICATION
formal communication is an
official communication
network that follows the
chain of command and used
by organizations tp transmit
information within and
outside organization.
9
R Quality can be confusing concept,
PTE TY
HA LI partly because people view quality in
C UA
Q
relation to differing criteria based on
their individual roles in production
marketing chain.
Quality can be defined as
WHAT I LEARNED ? "conformance to requirement" - Philip
B. Crosby
M
IS A C
LA NA AH
M G E PT
IC M E
PE E R 1
R S NT 0
PE FR
C OM
TI
Management from islamic pespective VE
can be defined as the ability to utilize
materials and human resources,
otimally in order to achieve short or
long term goals.
CHARACTERISTICS OF AN ISLAMIC LEADER:
Allegiance to Allah ( faithful )
he has global perceived goals of
organization from wider Islamic
perspective.
Islamic leadership under our Prophet adherence to syariah and the
Muhammad SAW : Islamic manner of doing things.
team spirit delegation of trust.
strong and clear vision
and mission
values for loving and
caring
emphasis n trust,
relationship, cooperation
and teamwork
practice of consensus
decision making
PRINCIPLES OF ISLAMIC LEADERS :
As-Syura
Justice
Freedom of expression
Masrui'ah
Qualification
Reward
challenges reasons how to overcome
try to pay more
hard to pay easily distracted by
attention in class
attention in class the surroundings
easily sleepy in too many things that i eat snacks to avoid
class have to read from fell asleep
hard to remember read the facts at least
too many facts
the facts twice per week
MY FEELINGS
i really love this subject because this
subject is the only subject that don't
give too much pressure on me. i hope
i would apply what i learned from this
subject in the future.
conclusion
to sum up, I learned a lot of new
things in this topic. i also able to
improved my soft skills in editing and
learning skill.
