MBA- DIGITAL BUSINESS MANAGEMENT

Term II (Batch: 2023-25)

Mindfulness at workplace
Assignment

SUBMITTED TO:
Prof. Nidhi Mishra

Roll No. Name

1088 Susamya Ghosh

Part I:
1.

 What annoys you?

Body language is a tool used in communication to convey not only our words but also our
actions. It says that language should be used carefully because it has the ability to both do
good and harm.
During the reflection exercise, the following thoughtful questions were asked about their
most recent interactions with friends and family:
-When is the ideal time for you to tell the truth?
-Are you speaking in a way that is both agreeable and accurate?
- Are you going beyond what is acceptable in the relationship?

They are then prompted to list three actions they may take going forward to enhance their
communication.
In conclusion, it stresses ethical and thoughtful communication, which entails understanding
the consequences of one's words, telling the truth in a compassionate manner, honouring
interpersonal connections, and always working to hone one's communication abilities. The
opposite—brutal, callous, or dishonest communication that disregards limits and shows no
desire to improve—is what would irritate someone.
In order to improve their communication style, participants are encouraged to reflect on their
own behaviours and consider how they can bother others.

 What derails conversations and causes confusion?

Those who perceive your absence from a conversation may believe the following:
- You disagree with them
- You don't think their opinions are important
- You don't respect their time.

This may result in misinterpretations, strained interpersonal connections, and additional

communication breakdowns.
A few crucial items that might confuse people and sabotage discussions are:
- The listener's lack of presence and engagement
- You compare your own ideas and experiences instead of paying attention
- You mentally anticipate the speaker's next move rather than paying attention
- You practise your next words before the speaker has finished speaking;

In order to show presence, avoid these pitfalls, and remove obstacles in communication, it
places emphasis on "mindful listening" practises. To do this, set away all distractions and
listen without using a technology.
- Posing inquiries
- Summarising what you have been told

To summarise, talks can be ruined by listeners who are preoccupied, uninterested, interpret
too quickly, or who are more concerned with their own answer than the speaker. These
obstacles can be avoided by engaging in mindful, present-focused listening.
  What is your communication style?

I aim to communicate in an objective, thorough, and informative manner. I make an effort

to respond in a way that is precise, succinct, and represents the knowledge I have access to.
I try to avoid using slang or colloquial language when writing and stick to the rules of
mainstream written English. Additionally, I consider who my audience is and adjust my
comments appropriately.
A few important ideas of mindful communication practises are as follows:
-Enhancing self-awareness, including your list of pet peeves and go-to responses, can help
you build stronger relationships with other people.
- Entering a conversation fully, assuming a "generous interpretation" of other people's
statements rather than becoming defensive, helps conversations stay constructive.
- Avoiding common mindful listening roadblocks, such as practising your own response, can
help you cultivate curiosity and stability in conversations.
Reflecting on one's own habits is advised as part of mindful communication. One should
consider areas for growth, their own normal communication style, and how to deliberately
modify their approach for every conversation partner or circumstance.

 When you realize that your conversations were derailing, were you able to
regulate and return back to track of the conversation? Discuss how often
you were able to regulate.

My goal is to become more adept at controlling talks and staying on subject. The following
are some techniques I employ to control conversations:
I state what I hope to get out of the discussion. What is the primary subject we are
attempting to cover?
I keep an eye on the conversation's progression. Are we continuing in the right direction? Do
we seem to be moving closer to our objective?
Any tangents or digressions are noted by me. Are we discussing anything unrelated to the
conversation's core subject?
I nudge the conversation back on course. "I apologise, but I'm not sure how that relates to
what we were talking about," is probably what I would say. alternatively, "I'm interested in
hearing more about that, but let's come back to it later."
If I'm not sure, I ask for clarification. I may ask for clarification if I'm not sure what someone
is attempting to communicate. By doing so, you may help to keep the discourse on course
and prevent misunderstandings.
Periodically, I provide a summary of the discussion. This can guarantee that we are moving
closer to our objective and that everyone is in agreement.
2.
 Think of two to three things you can do to control your impulsive/auto-pilot
mode of behaviour in the future.

Here is a reflective summary of things that could help control impulsive/auto-pilot

behaviour:

1. Use mindfulness exercises to develop awareness. Often, we go through life on

"autopilot," failing to truly experience the moment as it is. Developing awareness through
mindfulness practises can assist in making deliberate decisions about where to direct
attention as opposed to automatically responding. Exercises like the thumb/finger exercise
show how to tune into sensory subtleties we often miss.

2. Apply the STOP approach: The STOP technique can be used to monitor impulsive feelings
or desires. Engaging control can be achieved by pausing what you're doing, taking a deep
breath, seeing what's going on both inside and outside, and then moving forward
consciously. It makes room for impulse and action.

3. Give feelings a "emotional agility" label: Identifying the precise emotions that are
experienced, as opposed to merely acting on gut instinct, provides inner clarity that directs
subsequent actions. "Emotional agility" may arise from realising that although feelings are
spontaneous reactions, the decisions we make based on those feelings are our own. This
control ability can be developed by taking a moment to accurately label emotions.

To summarise, there are three ways to take some control over impulsive, automatic
behaviours: recognising emotions, focused reflection techniques like STOP, and mindfulness
exercises for raising awareness. Inserting conscious decisions is aided by developing the
capacity for awareness, introspection, and emotional clarity.
Part II:
1. Learning to understand oneself increases the ability to understand others.
Now, reflect on your recent communication with your friends and family.

 Are you speaking the truth at the right time?

This indicates if their recent conversations with friends and relatives have been timely and
truthful.
The previous point was emphasised: words have power, therefore choose them carefully.
Additionally, since timing has an impact on the message's impact, communication entails
more than merely saying what we want to express.
This is consistent with the Bhagavad Gita's teaching that "speaking truthful words that are
pleasing, beneficial, not disturbing to others" is necessary, but that it must be expressed
with consideration.
As a result, individuals are asked to consider whether they are telling the important truths in
a way that requires loved ones to hear them. Speaking the truth when it's time implies that
it ought to be addressed. However, delivering the truth thoughtfully strengthens bonds with
others.
The reflection encourages self-awareness about striking a balance between timeliness,
candour, and caution while speaking with close friends and family in order to sustain
meaningful connections. If that balance is being reached, you need to examine yourself.

 Is what you are saying pleasing as well as truthful?

A thoughtful synopsis of pleasing and genuine communication is provided here:

The Bhagavad Gita's statement about the value of "speaking truthful words that are
pleasing" as a component of mindful communication was previously mentioned, and this
question comes after that.
They are asked to reflect on whether they have recently communicated in a way that has
balanced telling the truth with making sure it is agreeable to others.
Since individuals frequently find it difficult to accept the truth, thoughtful communicators
take effort to consider how best to present it—including word choice, tone, and timing—
while maintaining honesty.
This contemplation encourages the examination of the balance between factual content and
aesthetically beautiful delivery. evaluating the degree to which interpersonal
communications are handled skilfully in all areas, as opposed to concentrating only on
presenting the facts or acting generally politely. With this combination, reflection is
encouraged.
This emphasis relates to the previous point that even when facts are accurate, words have
the potential to cause harm, so they should be used carefully to prevent disruption or injury.
Understanding is revealed when caring and truth are together.
  Are you overstepping the boundaries of the relationship?

This inquiry promotes self-reflection on whether one's communication style and subjects
have been suitable for each relationship's dynamics.
Referencing an earlier assertion that "words have the power to harm," caution must be
taken when using them. Every relationship has a unique context that determines how to
measure intimacy, maintain privacy, and specify what information enhances rather than
undermines the parties involved.
Evaluating the particular balance to keep in various relationships—friends, family, co-
workers, etc.—is a component of mindful communication. Recognising one's own
inclinations that could frequently cross boundaries of unsaid decency that call for
moderation.
In order to determine whether there have been instances of stepping over delicate,
intangible lines or just a lack of the fundamental decency and caution required to maintain
trust and closeness in a particular relationship, this meditation encourages evaluating recent
interactions. determining whether messages go beyond acceptable bounds regarding tone
and subject matter in light of the rhythms and requirements that underpin that bond.

2. Think of three things you can do to improve your communication with

others in the future so that it has a positive impact on your relationship with
them. Implement these strategies over the period of the submission
deadline, and report the changes in the same.

1. Speak with accuracy and compassion: Use language that uplifts honesty and consideration
for others by using words that are accurate and considerate. Adhere to the Bhagavad Gita
quote's multifaceted communication ethic.

2. Pay close attention and listen thoughtfully. To do this, prevent distractions, clarify
information with questions, summarise what was said, and offer understanding
interpretations that dispel negativity. Shift from listening passively to participating actively.

3. Establish suitable limits: Evaluate the particular requirements and weaknesses that
characterise every relationship and choose the most effective ways to communicate in order
to maintain trust. Decide on topics and tone carefully.

We may employ self-inquiry to identify three distinct approaches to enhancing their own
communication styles, starting from those areas, and track over time whether the selected
tactics foster positive interactions that support personal development. Next, along the
suggested reflective journey, modify techniques in light of evidence and experience.