EWC 662ENGLISH

FOR BUSINESS
CORRESPONDENCE
 ZURINA
ZUBIR(RP)
EWC662
TEAM
NADIA
HANIM
 FACULTIES

ACCOUNTING (AC)
MASSCOMM (MC)
COURSE LEARNING OUTCOMES

At the end of the course, students should

be able to:

practise good values and attitudes in written form for

business correspondence.
communicate and articulate ideas effectively using
appropriate language for business correspondence in
written form.
retrieve and manage information to prepare a portfolio
of formal business correspondence.
Course LEARNING OUTCOMES VS ASSESSMENTS
ASSESSMENT
 QUIZ

30% (WEEK 8) 2 hours

Content: Routine Business Letters
Type : fully blocked letter writing convention

Part A: To write a letter/email of enquiry or reply

Part B: To write a letter/email of procurement
or reply

Note: Test either on letter for Part A,

email for Part B or vice versa.
WRITTEN ASSESSMENT (PAIR WORK)

25 % ( WEEK 11) 2 hours

ASSESSMENT
A sample of poorly written business correspondence will be provided
by the class lecturer.
Students have to:
A) a. write a paragraph of 200-250 words
b. describing the mistakes discovered in the selected poorly
business correspondence.
c. The description should focus on the attributes of good
values and
attitudes which are not displayed in the sample.
B) Rewrite the letter to display the attributes of good values and
attitudes in business correspondence.
 PORTFOLIO (GROUP WORK)

15 % (Submission in WEEK 13) 4 weeks

Students have to compile systematically either authentic or
online materials in a Portfolio. This Portfolio will have 3 parts :
Part A- Notes on qualities of good business correspondence
(emails/memos/letters)
Part B- Samples of routine business letters (Enquiries and
Procurement)
Part C- Samples of bad message letters (Complaint and
Resignation)
 TEST

30% (WEEK 14) 2 hours

Content: Bad message letters
Type : Fully blocked letter writing
convention

Part A: To write a letter of complaint

or adjustment to complaint
Part B: To write a letter of resignation
WEEKLY SCHEDULE
 SUGGESTED REFERENCES

Geffner,A.B. (2013) How to Write Business Letters.

Barron’s Educational Series Inc.
Poe,R.W. (2006) The McGraw-Hill Handbook of Business Letters
(4th Edition) (International Edition) Boston: Mc Graw Hill.
Lim,M. (2014) What is the Difference between Procurement and
Purchasing? Retrieved from
https://blog.procurify.com/2014/02/07/what-is-the-difference-between-procurem
ent-and-purchasing/
Taylor, S. (2012). Model business letters, emails and other
business documents. (7th ed.) USA: Financial Times Press.
THANK YOU HAPPY TEACHING !!!