Program: B.

Tech, EC, I Year, II Semester

BT-103 (ENGLISH FOR COMMUNICATION)

Barriers to Communication Pt.2

Jan - June, 2021-22, Lecture-22

Dr. Manoj Mishra

Associate Professor, Department of Basic Science and

Humanities
 Outline

• Prerequisite of the topic

• What are Barriers to Communication?

• Types

• How to overcome them?

• Learning Outcomes

• SELO
• References

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 Prerequisite

• Knowledge of various types of communication

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 “Whatever words we utter should be chosen
with care for people will hear them and be
influenced by them for good or ill.”
BuddhaBBud

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 WHAT IS COMMUNICATION AND BARRIER ?

• Communication is the activity of conveying

meaningful information. It requires a sender, a
message, and an intended recipient.
• Barrier An obstacle in a place that prevents
us from completing certain tasks.
• Communication barriers can be defined as
the aspects or conditions that interfere with
effective exchange of ideas or thoughts.
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 TYPES OF BARRIER

• Physical Barrier
• Semantic Barrier
• Organizational Barrier
• Socio-psychological Barrier

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 ORGANIZATIONAL BARRIER
PHYSICAL
BARRIER
An organization is a deliberate creation of management for the attainment of
certain specific objectives. Following are the reasons:
• Organizational Structure Barriers

• Hierarchical Barriers

• Poor Spatial Arrangements

• Wrong Choice of Medium

• Organizational Rules and Regulations

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 FACTORS CAUSING ORGANIZATIONAL BARRIER
• Complex organizational structure and long chain of communication.

• Rigidity in the formal channels of communication.

• Poor spatial arrangements in the organization.

• Wrong selection of the medium of communication.

• Delay in message due to strict rules and regulations.

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 HOW TO ORGANIZATIONAL OVERCOME

• Shortening the chain of communication.

• Flexibility in the channels of communication.

• Proper seating arrangements.

• Selection of proper channel of communication.

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 SOCIO-PSYCHOLOGICAL BARRIERS
Socio-psychological barriers are the most difficult barriers to
communication because they arise due to human nature, feelings,
emotions, aims and aspirations. These consist of the following:

• Differences in perceptions.

• Status barrier.

• Attitudes and opinion.

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 SOCIO-PSYCHOLOGICAL BARRIERS
Cont.
• Closed-mindedness.

• Inappropriate emotions.

• Inadequate attention.

• Resistance to change.

• Perceptual distortion.

• Distrust.

• Premature evaluation. 11
 SOCIO-PSYCHOLOGICAL BARRIERS OCCUR DUE TO

• Differences in perception.
• Status consciousness.
• Attitudes and different opinions.
• Closed mindedness.
• Inappropriate emotions.
• Inadequate attention.
• Resistance to change.
• Perceptual distortion.
• Distrust.
• Premature evaluation.

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 How to overcome?

• Broad outlook.
• Attentive listening.
• Being impartial and unbiased.
• Full attention.
• Trust and faith.
• Evaluation after complete knowledge.
• No emotional approach.
• Open to change and new ideas.

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 Learning outcomes

After the discussion students will be able to:

1.Understand different ways that the
communication process can be sidetracked.
2.Learn strategies to become a more effective
listener.
3 .E xplain the importance of effective
commu nication w ithin an organization
4 .D escrib e common b arriers to effective
commu nication

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 References
1. ‘Technical Communication : Principles and practice’, Meenakshi Raman and
Sangeeta Sharma (Oxford)

2. ‘Effective Business Communication’, Krizan and merrier (Cengage learning)

3. ‘Communication Skill, Sanjay Kumar and pushlata, OUP2011

4. “Practical English Usage Michael Swan OUP, 1995.

5. “Exercises in spoken English Parts I-III CIEFL, Hyderabad, Oxford University

Press

6. On writing well, William Zinsser, Harper Resource Book 2001.

7. Remedial English Grammar, F.T. Wood,Macmillan2007.

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