You are on page 1of 105

estar a cargo de

describe
explicar que

develop
contratar

be in charge
desarrollar

assistant
enviar

hire

asistir o ayudar
explain how yo a

sell

Financial Director
Chie executive
fficer
staff
Marketing Director
senior management ground floor conference room warehouse

personal assiant

personal assiant

marketin director

Financial Director toilets car park top floor

senior management
ceo chief executive officer

staff
maintenance lift reception
5
6
1
3
4
2

go up the stairs Turn right Turn left go down the stairs go straight

between

in front of

on your left

at the end of the corridor

on the right
go past

opposite
behind
2
4
1
3

file documents

kep a log

answer incoming calls

search the internet


5
ff he ook
6
1
loudspeaker
4
3
loud
2

rewind
dial the phone number review

retrieve

contact someone replay

record an outgoing message

enter your access code

Press this button paragraph upper case letters underline

listen to my incoming messages

italics icon lower case letters

fast forward

receiver

volume

delete

location
3
modify 4
1
2
cord 5

save
log in

copy copy
forward

paste attachment

reply
font
log out
desktop
paragraph

5
4
1
6
2
3
cheque You weigh something to see how heavy it is
Domestic mail is sent in the country
job application If a letter has got two enclosures, there are three things in the envelope

The recipient got the letter

Yoy stamp the mail before you distribute it

request for information

customer complaint

bank statement

receipt

contract

product manual 2

directory 1

stamp

sign
weight

sort

collect

f
f
t

f
t
f
good condition
5

8
6
7

1
4
3
2

f r e i g h t c o n t a i n e r

w o r l d w i d e

r e l i a b l e

l o a d

c o n t a c t

requirements
c u o t e

start a business

f r e e o f c h a r g e

risk

c o m p e t e
advantages

g u a r a n t e e
manufacturer

f r e e o f d a m a g e
investment

ensure
l o s s

profits
4

2
4
1

3
2

2
transfer calls 5
1
put you on hold 6

3
create a positive impressión 4

hang up

ask for permission


c
r e g a r d i n g
i
t i
d i s c u s s n p
c t r
a
u n
l v a i l a b l e i
r o
o r d e r r
u i
p t
c u r r e nt l y

was cut off


currently
no reply
as soon as possible
out of town
hadles problems

reach is on another line


go over
let me know

comments specify
essential
missed a call
get back to you

¿Puedo preguntar quien llama? ¿me puede decir quien esta llamando

Entiendo que richard adams me estaba buscando

Comunicarlo con nuestro gerente de compras, Mrs Riley

Una de los representantes de ventas intento ayudar

Solo consideramos ofertas recibidas por escrito

Mr spencer actualmente no esta disponible, pero el me explicado problemas


participants

notify

confirms

book a conference room

3
organise
1
lighht refreshments

2
5
4

i s l a o d i u

hold a meeting

last minute
a s e o i n t e e u

lets try for


notify

on-site meeting

previous commitment
u d i o r i u e v e a g
accurate
venue

take care of
set up
beverages
provide

1
5
3
2
4

display
memorable
detail
buffet lunch
event
success

3 3
7 6
1
2
5
4
4
1
2
6 5
opening remarks

line of products
5
summarise
1
clossing session
3

handed out 4
board of directors
2

conference call fee gift

objetive

pros and cons

name tag brochure

training

focus
major

task

clarify
attendance demonstration
objetions

takes notes

expansion

actions

attact

4
raise
6

2 s e l e c t i o n
p r e s e n t
1
3 i s s u e s

a n a l y s e

a s s i g n

go over
detail
name tags and brochures
greet
ceo opening remarkes
read throug the agenda
objetives
everrything
key
your notes the participants
s e c i f i c a t i o n s
a i a
m e x c i b i t m
p l p
h d e p o s i t l
l o g o e
e
tr e n d

promotional material

catalogue
exhibit

stand

sign up

deposit
logo

slogan

1
6
2

4
5
3
1
5
2
4

show interest

give you call

enter a market

make small talk

achieve your goals

expand

vendor

represent

rapidly-growing field

valued customer

exchange
5
1
6
2
4
3

consecutive
clock out

salary

part-time

give written notice

unpaid leave

card reader
sick note

sick leave
suspicious security guard
break-in firewall
virus security camera
hacking survellance system
alarm system

f i r e w a l l
c
p r o t ec t p
o u
u n f a m i l i a r
p p
a k o
u n a t t e n d e d s
y y e

2 2 (2)
3
1
1 (2)
isnt fresh

is missing a part

insist on

ude
m p a t i e n t
expectations
r g u e

a l m l y
o l i t e l y

e s p e c t f u l l l y make a claim

a t i s f i e d
inconvenience
compensation
pricing

credit your account

You might also like