FAQ's

1. What is the offer?

Get 10% instant bank discount on eligible products (up to AED 50) on transactions above AED 150, once every
calendar month with your Citi Mastercard credit card (each a "Card") on amazon.ae from 01 July 2023 to 31
December 2023 (inclusive). Valid on purchase of selected products on Amazon.ae during the offer period (the offer
is not available during special offer periods including but not limited to Amazon Ramadan Sale, Eid Sale, and Prime
Day)
2. How can I participate in this offer?
Just go through the normal shopping process. You have two ways of redeeming the offer:
1) On the product page, prior to placing the product in your cart, click ‘redeem’ on the displayed drop-down offer. This
will apply the discount to your product. This must be done on each eligible product individually; or
2) On the payment page, select your saved Card or enter a new Card, enter the CVV code, and click on use this
payment method. If you have not redeemed the offer on the product page(s), enter the correct claim code for that
calendar month (see list below) in the promo window displayed. Either option will allow you to enjoy this offer
and receive 10% off eligible products up to AED 50 once per calendar month when you shop between 01 July
2023 to 31 December (inclusive) excluding special offer periods.
3) Note: If you already redeemed the offer on the product page, please check your basket to understand if the
discount has been applied. Applying the claim code in addition to ‘redeeming’ the offer on the product page(s) will
trigger an error message.
3. Which claim codes should I use when?
You need to enter or redeem the specific claim code for the calendar month in which you are making the purchase
as follows:
July: CB10JUL| August: CB10AUG | September: CB10SEP | October: CB10OCT | November: CB10NOV |
December: CB10DEC
4. Is there a minimum transaction amount required to avail the offer?
Minimum transaction amount of AED 150 is required to participate in the offer.
5. What is the maximum discount that I can avail?
The maximum discount per Card and per Amazon customer account across the Amazon.ae website and/or app is
AED 50 per month. Offer can only be availed on one (1) transaction per calendar month. Therefore, if you shop every
month between 01 July 2023 to 31 December with your Card you can enjoy up to 7 (seven) discounted transactions
with up to AED 50 discount each time, allowing for a total saving of up to AED 350.
6. What if I cancel/return the product?
If an order is cancelled or a refund request issued, only the net amount paid by the cardholder will be refunded. No
refund will be issued in respect of the discount. Link to refund and return.
7. Can I avail discount on card payment for cash on delivery order?
Cash on delivery transactions are not included in this Offer. The discount is only applicable when you pay for eligible
transactions using your Card.
8. Are all the products eligible for the offer?
All the products available on Amazon.ae are eligible for the discount except consumer electronic products, Amazon
Global Store products shipped from and sold by Amazon US and Amazon UK, Amazon Home Services, Helpbit,
Amazon Gift Cards and Baby Food.
June 2023
Offer Terms and Conditions
1. This "Offer" is provided to you by Souq.com FZ LLC ("Amazon") and made available on the website amazon.ae and the
mobile site and mobile application thereof (collectively, "Amazon.ae").
2. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.ae Conditions of Use & Sale and
Privacy Notice to which you agree to by using Amazon.ae. In the event of any conflict between the Conditions of
Use & Sale and these Offer Terms, these Offer Terms prevail for the purposes of this Offer.
3. Each customer holding an eligible Citi Mastercard credit card issued by Citibank UAE (each a “Card”) may participate
in the Offer (each a
"Cardholder").
4. The offer is valid from 01 July 2023 to 31 December 2023 (inclusive) but excluding special offer periods as
determined by Amazon.
5. If a Cardholder purchases an Eligible Product on amazon.ae using a Card during the Offer Period, such Cardholder
will get 10% (ten percent) discount up to AED 50 on the total amount of one transaction above AED 150 per calendar
month, excluding any taxes, duties or shipping fees, by using the applicable code for the calendar month in which
the relevant transaction is made. The applicable codes for each calendar month during the Offer Period are: July:
CB10JUL| August: CB10AUG | September: CB10SEP | October: CB10OCT | November: CB10NOV | December: CB10DEC
6. In the case of use of multiple Cards through one Amazon.ae customer account, only the first Card used during the
Offer Period will be considered for this Offer. In the case of use of the same Card on multiple Amazon customer
accounts, only the first account using the Card during the Offer Period will be considered for this Offer.
7. The maximum discount per Card and per Amazon.ae customer account across the Amazon.ae website and/or app
is AED 50 per calendar month.
8. This Offer is only valid on eligible products sold by Amazon or its third-party sellers on Amazon.ae ("Eligible
Products"). Consumer electronics, Amazon Gift Cards, Amazon Global Store products shipped from and sold by
Amazon US and Amazon UK, Amazon Home Services, Helpbit and Baby Food are excluded from this Offer.
9. Cardholders are not bound in any way to participate in this Offer.
10. Minimum transaction amount of AED 150 per transaction is required to participate in the Offer.
11. Each Cardholder may avail the discount on multiple transactions during the Offer Period, provided that the Offer
may only be availed on one transaction above AED 150 per calendar month and the maximum discount on each
such transaction does not exceed AED 50.
12. The Offer is not applicable to payments made by customers using the cash on delivery payment method.
13. With the exception of any Amazon offers or promotions that may be availed concurrently, this Offer cannot be used
in combination with any other offer or promotion.
14. If an order is cancelled or a refund request issued, only the net amount paid by the Cardholder will be refunded. No
refund will be issued in respect of the discount.
15. Under no circumstance will the benefit being offered under this Offer be settled with cash in lieu by Amazon.
16. Amazon may disqualify any Cardholder from participating in this Offer if the Cardholder is deemed to be engaged in
any fraudulent activity in connection with this Offer.
17. Amazon reserves the right at any time to amend, add, remove and/or modify (in whole or part) any of the terms and
conditions of these Offer Terms. Amazon can replace this Offer by another offer, whether similar to this Offer or not,
or to withdraw it altogether. Amazon's decision in this regard shall be final.
18. Nothing in these Offer Terms amounts to a commitment by Amazon to conduct further, similar or other offers.
19. Cardholders may not benefit from the discount and Citibank may charge, and the Cardholder will pay, the amount of
the discount received by the Cardholder for transactions where a Cardholder did not comply with the Offer Terms.
20. Any cardholder participating in this Offer will be deemed to have accepted these Offer Terms.
June 2023
 ‫اﺳﺌﻠﺔ اﻟﻤﺘﻜﺮرة‬

‫ﻣﺎ ﻫﻮ اﻟﻌﺮض؟‬ ‫‪.1‬‬

‫ﱠ‬
‫اﻟﻤؤﻫﻠﺔ‪) ،‬ﻣﺎ ﻳﺼﻞ إﻟﻰ ‪ 50‬درﻫﻤ( ﻓﻲ اﻟﻤﻌﺎﻣﻼت اﻟﺘﻲ ﺗﺘﺠﺎوز‬ ‫اﺣﺼﻞ ﻋﻠﻰ ﺧﺼﻢ ﻓﻮري ﺑﻨﺴﺒﺔ ‪ 10%‬ﻣﻦ ﻗﻴﻤﺔ اﻟﻤﻨﺘﺠﺎت‬
‫ﻗﻴﻤﺘﻬﺎ ‪ 150‬درﻫﻤ ﻣﺮة ﻛﻞ ﺷﻬﺮ ﻋﻦ ﻃﺮﻳﻖ اﺳﺘﺨﺪام ﺑﻄﺎﻗﺔ اﺋﺘﻤﺎن ﺳﻴﺘﻲ ﻣﺎﺳﺘﺮﻛﺎرد )ﻳﺸﺎر إﻟﻳﻬﺎ ﺑـ"اﻟﺒﻄﺎﻗﺔ"( ﻋﺑﺮ اﻟﻤﻮﻗﻊ‬
‫اžﻟﻜﺘﺮوﻧﻲ ‪ amazon.ae‬ﻓﻲ اﻟﻔﺘﺮة ﻣﻦ ‪ 1‬ﻳﻮﻟﻳﻮ ‪ 2023‬إﻟﻰ ‪ 31‬دﻳﺴﻤﺒﺮ ‪) 2023‬ﻛﻼ اﻟﻴﻮﻣﻴﻦ ﻣﺘﻀﻤﻨﻴﻦ(‪ .‬ﻳﺴﺮي اﻟﻌﺮض ﻋﻠﻰ ﻣﻨﺘﺠﺎ‬
‫ت ﻣﺨﺘﺎرة ﻋﻠﻰ اﻟﻤﻮﻗﻊ اžﻟﻜﺘﺮوﻧﻲ ‪ amazon.ae‬ﺧﻼل ﻓﺘﺮة اﻟﻌﺮض )ﻻ ﻳﺴﺮي اﻟﻌﺮض ﺧﻼل ﻓﺘﺮات اﻟﻌﺮوض اﻟﺨﺎﺻﺔ ﺑﻤﺎ ﻓﻲ ذ‬
‫ﻟﻚ‪ ،‬ﻋﻠﻰ ﺳﺒﻴﻞ اﻟﻤﺜﺎل ﻻ اﻟﺤﺼﺮ ﺗﺨﻔﻴﻀﺎت ﺷﻬﺮ رﻣﻀﺎن ﻋﻠﻰ أﻣﺎزون‪ ،‬وﺗﺨﻔﻴﻀﺎت اﻟﻌﻴﺪ‪ ،‬وﻋﺮوض ﺑﺮاﻳﻢ داي(‪.‬‬
‫‪ .2‬ﻛﻴﻒ ﻳﻤﻜﻨﻨﻲ اﻻﺷﺘﺮاك ﻓﻲ ﻫﺬا اﻟﻌﺮض؟‬
‫ﻛﻞ ﻣﺎ ﻋﻠﻴﻚ ﻓﻌﻠﻪ ﻫﻮ إﺗﻤﺎم ﻋﻤﻠﻴﺔ ﺗﺴﻮّ ق ﻋﺎدﻳﺔ‪ ،‬وﻫﻨﺎك ﺧﻴﺎران ﻟﻼﺳﺘﻔﺎدة ﻣﻦ اﻟﻌﺮض‪:‬‬
‫ﻓﻲ ﺻﻔﺤﺔ اﻟﻤﻨﺘﺠﺎت‪ ،‬ﻗﺒﻞ إﺿﺎﻓﺔ اﻟﻤﻨﺘﺞ إﻟﻰ ﺳﻠﺘﻚ‪ ،‬اﺿﻐﻂ ﻋﻠﻰ زر "اﺳﺘﺮداد" اﻟﻤﻮﺟﻮد ﻓﻲﻗﺎﺋﻤﺔ اﻟﻌﺮوض اﻟﻤﻨﺴﺪﻟﺔ‪،‬‬ ‫‪(1‬‬
‫ﱠ‬
‫ﻣﺆﻫﻞ ﻋﻠﻰ ﺣﺪة؛ أو‬ ‫وﺑﺎﻟﺘﺎﻟﻲ ﻳُﻄﺒﻖ اﻟﺨﺼﻢ ﻋﻠﻰ اﻟﻤﻨﺘﺞ اﻟﺨﺎص ﺑﻚ‪ .‬وﻳﺠﺐ إﺟﺮاء ﻫﺬه اﻟﺨﻄﻮة ﻋﻠﻰ ﻛﻞ ﻣﻨﺘﺞ‬
‫اﻟﻤﺴﺠﻠﺔ أو أدﺧﻞ ﺑﻄﺎﻗﺔ ﺟﺪﻳﺪة‪ ،‬ﺛﻢ أدﺧﻞ رﻣﺰ اﻟﺘﺤﻘﻖ ﻣﻦ اﻟﺒﻄﺎﻗﺔ ‪ ،((CVV‬ﺛﻢ اﺿﻐﻂ‬
‫ّ‬ ‫‪ (2‬ﻓﻲ ﺻﻔﺤﺔ اﻟﺪﻓﻊ‪ ،‬اﺧﺘﺮ ﺑﻄﺎﻗﺘﻚ‬
‫ﻋﻠﻰ "اﺳﺘﺨﺪم ﻃﺮﻳﻘﺔ اﻟﺴﺪاد ﻫﺬه"‪ .‬إذا ﻟﻢ ﺗﺴﺘﻔﺪ ﻣﻦ اﻟﻌﺮض ﻋﻠﻰ ﺻﻔﺤﺔ )ﺻﻔﺤﺎت( اﻟﻤﻨﺘﺠﺎت‪ ،‬أدﺧﻞ رﻣﺰ اﻟﻤﻄﺎﻟﺒﺔ‬
‫اﻟﺼﺤﻴﺢ ﻟﺬﻟﻚ اﻟﺸﻬﺮ )اﻧﻈﺮ اﻟﻘﺎﺋﻤﺔ أدﻧﺎه( ﻓﻲ ﻧﺎﻓﺬة اﻟﻌﺮض اﻟﺘﺮوﻳﺠﻲ اﻟﻤﻌﺮوﺿﺔ‪.‬‬
‫ﱠ‬
‫اﻟﻤﺆﻫﻞ‪ ،‬وﺑﺤﺪ أﻗﺼﻰ‬ ‫ﺳﻴﺴﻤﺢ ﻟﻚ أﺣﺪ اﻟﺨﻴﺎرﻳﻦ ﺑﺎﻻﺳﺘﻔﺎدة ﺑﻬﺬا اﻟﻌﺮض واﻟﺤﺼﻮل ﻋﻠﻰ ﺧﺼﻢ ﻗﺪره ‪ 10%‬ﻣﻦ ﻗﻴﻤﺔ اﻟﻤﻨﺘﺞ‬
‫‪ 50‬درﻫﻤ ﻟﻜﻞ ﺷﻬﺮ‪ ،‬وذﻟﻚ ﻋﻨﺪ اﻟﺘﺴﻮق ﻓﻲ اﻟﻔﺘﺮة ﻣﻦ ‪ 1‬ﻳﻮﻟﻴﻮ إﻟﻰ ‪ 31‬أﻛﺘﻮﺑﺮ‬
‫دﻳﺴﻤﺒﺮ)ﻛﻼ اﻟﻴﻮﻣﻴﻦ ﻣﺘﻀﻤﻨﻴﻦ( ﺑﺎﺳﺘﺜﺎء ﻓﺘﺮات اﻟﻌﺮوض‬
‫اﻟﺨﺎﺻﺔ‪.‬‬
‫ﻣﻼﺣﻈﺔ‪ :‬إذا ﻛﻨﺖ ﻗﺪ اﺳﺘﻔﺪت ﻣﻦ اﻟﻌﺮض ﻓﻲ ﺻﻔﺤﺔ اﻟﻤﻨﺘﺠﺎت‪ ،‬ﻳﺮﺟﻰ اﻟﺘﺤﻘﻖ ﻣﻦ ﺳ ّﻠﺘﻚ ﻣﺮة أﺧﺮى ﻟﻤﻌﺮﻓﺔ ﻣﺎ إذا ﻛﺎن‬
‫ﻗﺪ ﺗﻢ ﺗﻄﺒﻴﻖ اﻟﺨﺼﻢ أم ﻻ‪ .‬ﺳﻴﺆدي ﺗﻄﺒﻴﻖ رﻣﺰ اﻟﻤﻄﺎﻟﺒﺔ إﺿﺎﻓﺔ إﻟﻰ "اﻻﺳﺘﻔﺎدة ﻣﻦ اﻟﻌﺮض" ﻋﻠﻰ ﺻﻔﺤﺔ )ﺻﻔﺤﺎت(‬
‫اﻟﻤﻨﺘﺠﺎت إﻟﻰ ﻇﻬﻮر رﺳﺎﻟﺔ ﺧﻄﺄ‪.‬‬
‫ﻋﻠﻲ اﺳﺘﺨﺪاﻣﻬﺎ؟‬
‫ّ‬ ‫‪ .3‬ﻣﺎ ﻫﻲ رﻣﻮز اﻟﻤﻄﺎﻟﺒﺔ اﻟﺘﻲ ﻳﻨﺒﻐﻲ‬
‫ﺗﺤﺘﺎج إﻟﻰ إدﺧﺎل رﻣﺰ اﻟﻤﻄﺎﻟﺒﺔ اﻟﺨﺎص ﺑﻚ ﻟﻠﺸﻬﺮ اﻟﺬي ﺗﻘﻮم ﻓﻴﻪ ﺑﻌﻤﻠﻴﺔ اﻟﺸﺮاء ﻋﻠﻰ اﻟﻨﺤﻮ اﻟﺘﺎﻟﻲ‪:‬‬
‫ﻳﻮﻟﻴﻮ‪ | CB10JUL :‬أﻏﺴﻄﺲ‪ | CB10AUG :‬ﺳﺒﺘﻤﺒﺮ‪ | CB10SEP :‬أﻛﺘﻮﺑﺮ‪ | CB10OCT :‬ﻧﻮﻓﻤﺒﺮ‪ | CB10NOV :‬دﻳﺴﻤﺒﺮ ‪CB10DEC‬‬
‫‪ .4‬ﻫﻞ ﻫﻨﺎك ﺣﺪ أدﻧﻰ ﻟﻘﻴﻤﺔ اﻟﻤﻌﺎﻣﻠﺔ ﻟﻼﺳﺘﻔﺎدة ﻣﻦ اﻟﻌﺮض؟‬
‫ﻳﺠﺐ إﺟﺮاء ﻣﻌﺎﻣﻠﺔ ﺷﺮاء ﺑﺤﺪ أدﻧﻰ ‪ 150‬درﻫﻤ ﻟﻼﺷﺘﺮاك ﻓﻲ اﻟﻌﺮض‪.‬‬
‫‪ .5‬ﻣﺎ ﻫﻮ اﻟﺤﺪ ا’ﻗﺼﻰ ﻟﻠﺨﺼﻢ اﻟﺬي ﻳﻤﻜﻨﻨﻲ اﻻﺳﺘﻔﺎدة ﻣﻨﻪ؟‬
‫ﻳﺒﻠﻎ اﻟﺤﺪ ا‪Ç‬ﻗﺼﻰ ﻟﻠﺨﺼﻢ ﻟﻜﻞ ﺑﻄﺎﻗﺔ وﻟﻜﻞ ﺣﺴﺎب ﻋﻤﻴﻞ ﻋﻠﻰ ﺗﻄﺒﻴﻖ أﻣﺎزون و ‪ /‬أو ﻣﻮﻗﻊ أﻣﺎزون اžﻟﻜﺘﺮوﻧﻲ ‪ 50‬درﻫﻤ‬
‫ﻛﻞ ﺷﻬﺮ‪ .‬ﻳﺘﻮﻓﺮ اﻟﻌﺮض ﻟﻤﻌﺎﻣﻠﺔ واﺣﺪة ﻓﻘﻂ ﻟﻜﻞ ﺷﻬﺮ‪ ،‬أي أﻧﻚ إذا ﻗﻤﺖ ﺑﺎﻟﺘﺴﻮق ﻛﻞ ﺷﻬﺮ ﻓﻲ اﻟﻔﺘﺮة ﺑﻴﻦ ‪ 1‬ﻳﻮﻟﻴﻮ ‪ 2023‬و‬
‫‪ 31‬دﻳﺴﻤﺒﺮ ﺑﺎﺳﺘﺨﺪام ﺑﻄﺎﻗﺘﻚ‪ ،‬ﻳﻤﻜﻨﻚ اﻟﺘﻤﺘﻊ ﺑﺨﺼﻢ ﻋﻠﻰ ﻣﺎ ﻳﺼﻞ إﻟﻰ ‪) 7‬ﺳﺒﻊ( ﻣﻌﺎﻣﻼت ﺑﻤﺎ ﻳﺼﻞ إﻟﻰ ‪ 50‬درﻫﻤ ﻓﻲ ﻛﻞ‬
‫ً‬
‫درﻫﻤﺄ‪.‬‬ ‫ﻣﻌﺎﻣﻠﺔ‪ ،‬ﻣﻤﺎ ﻳﺴﻤﺢ ﻟﻚ ﺑﺘﻮﻓﻴﺮ ﻗﻴﻤﺔ إﺟﻤﺎﻟﻴﺔ ﺗﺼﻞ إﻟﻰ ‪350‬‬
‫‪ .6‬ﻣﺎذا ﻟﻮ ﻗﻤﺖ ﺑﺈﻟﻐﺎء أو إرﺟﺎع اﻟﻤﻨﺘﺞ؟‬
‫اﻟﺘﻘﺪم ﺑﻄﻠﺐ اﺳﺘﺮداد ﻧﻘﺪي‪ ،‬ﻳﺘﻢ إرﺟﺎع ﺻﺎﻓﻲ اﻟﻤﺒﻠﻎ ﻓﻘﻂ إﻟﻰ ﺣﺴﺎب ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ‪ ،‬وﻻ ﻳﺘﻢ‬
‫ّ‬ ‫ﻓﻲ ﺣﺎل إﻟﻐﺎء اﻟﻄﻠﺐ أو‬
‫إرﺟﺎع اﻟﻤﺒﻠﻎ ﻋﻠﻰ أﺳﺎس اﻟﺨﺼﻢ‪ .‬راﺑﻂ اﻻﺳﺘﺮداد واžرﺟﺎع‪.‬‬
‫‪ .7‬ﻫﻞ ﻳﻤﻜﻨﻨﻲ اﻻﺳﺘﻔﺎدة ﻣﻦ اﻟﺨﺼﻢ ﻋﻨﺪ اﻟﺪﻓﻊ ﺑﺎﻟﺒﻄﺎﻗﺔ أو اﻟﺪﻓﻊ ﻧﻘﺪ‪ £‬ﻋﻨﺪ ﺗﺴﻠﻴﻢ اﻟﻄﻠﺐ؟‬
‫ﱠ‬
‫اﻟﻤﺆﻫﻠﺔ‬ ‫ﻫﺬا اﻟﻌﺮض ﻻ ﻳﺸﻤﻞ ﻣﻌﺎﻣﻼت اﻟﺪﻓﻊ ﻧﻘﺪ‪ Ì‬ﻋﻨﺪ ﺗﺴﻠﻴﻢ اﻟﻄﻠﺐ‪ .‬ﻳﻨﻄﺒﻖ اﻟﺨﺼﻢ ﻓﻘﻂ ﻋﻨﺪ دﻓﻊ ﻗﻴﻤﺔ اﻟﻤﻌﺎﻣﻼت‬
‫ﺑﺎﺳﺘﺨﺪام اﻟﺒﻄﺎﻗﺔ‪.‬‬
‫‪ .8‬ﻫﻞ ﺟﻤﻴﻊ اﻟﻤﻨﺘﺠﺎت ﻣﺆﻫﻠﺔ ﻟﻠﻤﺸﺎرﻛﺔ ﻓﻲ اﻟﻌﺮض؟‬
‫ﺟﻤﻴﻊ اﻟﻤﻨﺘﺠﺎت اﻟﻤﺘﺎﺣﺔ ﻋﻠﻰ ‪ Amazon.ae‬ﻣؤﻫﻠﺔ ﻟﻼﺳﺘﻔﺎدة ﻣﻦ اﻟﺨﺼﻢ ﺑﺎﺳﺘﺜﻨﺎء اﻟﻤﻨﺘﺠﺎت اžﻟﻜﺘﺮوﻧﻴﺔ اﻻﺳﺘﻬﻼﻛﻴﺔ‪،‬‬
‫وﻣﻨﺘﺠﺎت ﻣﺘﺠﺮ أﻣﺎزون اﻟﻌﺎﻟﻤﻲ اﻟﻤﺸﺤﻮﻧﺔ واﻟﻤﺒﺎﻋﺔ ﻣﻦ ﻗﺒﻞ أﻣﺎزون اﻟﻮﻻﻳﺎت اﻟﻤﺘﺤﺪة واﻟﻤﻤﻠﻜﺔ اﻟﻤﺘﺤﺪة‪ ،‬وﻣﺘﺠﺮ أﻣﺎزون‬
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‫اﻟﺮﺿﻊ‪.‬‬ ‫ﻟﻤﺴﺘﻠﺰﻣﺎت اﻟﻤﻨﺰل‪ ،‬وﻫﻴﻠﺒﻴﺖ‪ ،‬وﺑﻄﺎﻗﺎت ﻫﺪاﻳﺎ أﻣﺎزون‪ ،‬وأﻏﺬﻳﺔ‬
‫ﻳﻮﻧﻴﻮ ‪2023‬‬
 ‫ﺷﺮوط وأﺣﻜﺎم اﻟﻌﺮض‪:‬‬
‫ﻫﺬا اﻟﻌﺮض ُﻣﻘﺪم ﻣﻦ ﺳﻮق دوت ﻛﻮم ﻣﻨﻄﻘﺔ ﺣﺮة ‪ -‬ذ‪.‬م‪.‬م )"أﻣﺎزون"( وﻫﻮ ﻣﺘﻮﻓﺮ ﻋﻠﻰ اﻟﻤﻮﻗﻊ اžﻟﻜﺘﺮوﻧﻲ ‪amazon.ae‬‬ ‫‪.1‬‬
‫واﻟﻤﻮﻗﻊ اžﻟﻜﺘﺮوﻧﻲ ﻟﻠﻬﺎﺗﻒ اﻟﻤﺘﺤﺮك وﺗﻄﺒﻴﻖ أﻣﺎزون )ﻳﺸﺎر إﻟﻴﻬﺎ ﺟﻤﻴﻌ ﺑـ"‪.("Amazon.ae‬‬
‫‪ .2‬ﺗﻌﺘﺒﺮ ﺷﺮوط وأﺣﻜﺎم اﻟﻌﺮض )"ﺷﺮوط اﻟﻌﺮض"( ُﻣﻜﻤﻠﺔ ﻟﺸﺮوط اﻻﺳﺘﺨﺪام واﻟﺒﻴﻊ وإﺷﻌﺎر اﻟﺨﺼﻮﺻﻴﺔ اﻟﺨﺎص ﺑﻤﻮﻗﻊ‬
‫‪ Amazon.ae‬واﻟﺘﻲ واﻓﻘﺖ ﻋﻠﻴﻬﺎ ﺑﺎﺳﺘﺨﺪاﻣﻚ ﻟﻤﻮﻗﻊ ‪ .Amazon.ae‬ﻓﻲ ﺣﺎل وﺟﻮد أي ﺗﻌﺎرض ﺑﻴﻦ ﺷﺮوط اﻻﺳﺘﺨﺪام واﻟﺒﻴﻊ‬
‫وإﺷﻌﺎر اﻟﺨﺼﻮﺻﻴﺔ وﺷﺮوط اﻟﻌﺮض ﻫﺬه‪ ،‬ﺗﺴﺮي ﺷﺮوط اﻟﻌﺮض ﻫﺬه ‪Ç‬ﻏﺮاض ﻫﺬا اﻟﻌﺮض‪.‬‬
‫ﻛﻞ ﻣﻨﻬﺎ‬
‫‪ .3‬ﻳﺠﻮز ﻟﻜﻞ ﻋﻤﻴﻞ ﻳﺤﻤﻞ ﺑﻄﺎﻗﺔ ﺳﻴﺘﻲ ﻣﺎﺳﺘﺮﻛﺎرد ﻣﺆﻫﻠﺔ ﺻﺎدرة ﻋﻦ ﺳﻴﺘﻲ ﺑﻨﻚ‪ ،‬اžﻣﺎرات اﻟﻌﺮﺑﻴﺔ اﻟﻤﺘﺤﺪة )ﻳﺸﺎر إﻟﻰ ٍ‬
‫ﺑـ"اﻟﺒﻄﺎﻗﺔ"( اﻟﻤﺸﺎرﻛﺔ ﻓﻲ اﻟﻌﺮض )ﻳﺸﺎر إﻟﻰ ﻛﻞ ﻋﻤﻴﻞ ﺑﺎﺳﻢ "ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ"(؟‬
‫‪ .4‬ﻳﺴﺮي ﻫﺬا اﻟﻌﺮض ﻓﻲ اﻟﻔﺘﺮة ﻣﻦ ‪ 1‬ﻳﻮﻟﻴﻮ ‪ 2023‬إﻟﻰ ‪ 31‬دﻳﺴﻤﺒﺮ ‪) 2023‬ﻛﻼ اﻟﻴﻮﻣﻴﻦ ﻣﺘﻀﻤﻨﻴﻦ( وﻻ ﻳﺴﺮي ﻋﻠﻰ ﻓﺘﺮات اﻟﻌﺮوض‬
‫اﻟﺨﺎﺻﺔ اﻟﺘﻲ ﺗﺤﺪدﻫﺎ أﻣﺎزون‪.‬‬
‫ﻣﺆﻫﻞ ﻋﺒﺮ ﻣﻮﻗﻊ ‪ amazon.ae‬ﺑﺎﺳﺘﺨﺪام اﻟﺒﻄﺎﻗﺔ ﺧﻼل ﻓﺘﺮة اﻟﻌﺮض‪ ،‬ﺳﻴﺤﺼﻞ ﺣﺎﻣﻞ‬ ‫ﱠ‬ ‫‪ .5‬إذا ﻗﺎم ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﺑﺸﺮاء أي ﻣﻨﺘﺞ‬
‫اﻟﺒﻄﺎﻗﺔ ﻋﻠﻰ ﺧﺼﻢ ﺑﻨﺴﺒﺔ ‪) 10%‬ﻋﺸﺮة ﻓﻲ اﻟﻤﺎﺋﺔ( ﺑﻘﻴﻤﺔ ﺗﺼﻞ إﻟﻰ ‪ 50‬درﻫﻤ ﻋﻠﻰ إﺟﻤﺎﻟﻲ اﻟﻤﺒﻠﻎ ﻟﻤﻌﺎﻣﻠﺔ واﺣﺪة ﺗﺘﺠﺎوز‬
‫ﻗﻴﻤﺘﻬﺎ ‪ 150‬درﻫﻤ‬
‫ﻟﻜﻞ ﺷﻬﺮ‪ ،‬ﻏﻴﺮ ﺷﺎﻣﻞ اﻟﻀﺮاﺋﺐ أو اﻟﺮﺳﻮم اﻟﺠﻤﺮﻛﻴﺔ أو رﺳﻮم اﻟﺸﺤﻦ‪ ،‬وﺑﺎﺳﺘﺨﺪام اﻟﺮﻣﺰ اﻟﺴﺎري ﻟﻠﺸﻬﺮ اﻟﺬي ﺗﻨﻔﺬ ﻓﻴﻪ‬
‫اﻟﻤﻌﺎﻣﻠﺔ اﻟﻤﻌﻨﻴﺔ‪ .‬ﻓﻴﻤﺎ ﻳﻠﻲ اﻟﺮﻣﻮز اﻟﺴﺎرﻳﺔ ﻟﻜﻞ ﺷﻬﺮ ﺧﻼل ﻓﺘﺮة اﻟﻌﺮض‪ :‬ﻳﻮﻟﻴﻮ‪ | CB10JUL :‬أﻏﺴﻄﺲ‪ | CB10AUG :‬ﺳﺒﺘﻤﺒﺮ‪:‬‬
‫‪ | CB10SEP‬أﻛﺘﻮﺑﺮ‪ | CB10OCT :‬ﻧﻮﻓﻤﺒﺮ‪ | CB10NOV :‬دﻳﺴﻤﺒﺮ‪CB10DEC :‬‬
‫‪ .6‬ﻓﻲ ﺣﺎل اﺳﺘﺨﺪام أﻛﺜﺮ ﻣﻦ ﺑﻄﺎﻗﺔ ﻋﺒﺮ ﻣﻮﻗﻊ ‪ Amazon.ae‬ﻟﻠﺤﺴﺎب ﻧﻔﺴﻪ ﺧﻼل ﻓﺘﺮة اﻟﻌﺮض‪ ،‬ﻳُﻄﺒﻖ اﻟﻌﺮض ﻋﻠﻰ أول‬
‫ﺑﻄﺎﻗﺔ ﺗﻢ اﺳﺘﺨﺪاﻣﻬﺎ ﻓﻘﻂ‪ .‬أﻣﺎ ﻓﻲ ﺣﺎل اﺳﺘﺨﺪام اﻟﺒﻄﺎﻗﺔ ﻧﻔﺴﻬﺎ ﻣﻦ ﺧﻼل أﻛﺜﺮ ﻣﻦ ﺣﺴﺎب ﻟﻠﻌﻤﻴﻞ ﻋﻠﻰ ﻣﻮﻗﻊ‬
‫‪ ،Amazon.ae‬ﻳﺘﺄﻫﻞ ﻟﻠﻌﺮض أول ﺣﺴﺎب ﺗﻢ اﺳﺘﺨﺪام اﻟﺒﻄﺎﻗﺔ ﻋﻠﻴﻪ ﺧﻼل ﻓﺘﺮة اﻟﻌﺮض‪.‬‬
‫ً‬
‫درﻫﻤﺄ‬ ‫‪ .7‬ﻳﺒﻠﻎ اﻟﺤﺪ ا‪Ç‬ﻗﺼﻰ ﻟﻠﺨﺼﻢ ﻟﻜﻞ ﺑﻄﺎﻗﺔ وﻟﻜﻞ ﺣﺴﺎب ﻋﻤﻴﻞ ﻋﻠﻰ ﺗﻄﺒﻴﻖ أﻣﺎزون و ‪ /‬أو ﻣﻮﻗﻊ أﻣﺎزون اžﻟﻜﺘﺮوﻧﻲ ‪50‬‬
‫ﻛﻞ ﺷﻬﺮ‪.‬‬
‫ﱠ‬
‫اﻟﻤﺆﻫﻠﺔ واﻟﻤﺒﺎﻋﺔ ﻣﻦ ﻗﺒﻞ أﻣﺎزون أو ﺑﺎﺋﻌﻲ اﻟﻄﺮف اﻟﺜﺎﻟﺚ ﻋﻠﻰ ﻣﻮﻗﻊ ‪") Amazon.ae‬اﻟﻤﻨﺘﺠﺎت‬ ‫‪ .8‬ﻳﺘﻮﻓﺮ ﻫﺬا اﻟﻌﺮض ﻟﻠﻤﻨﺘﺠﺎت‬
‫اﻟﻤﺆﻫﻠﺔ"(‪ .‬ﻻ ﻳﺸﻤﻞ اﻟﻌﺮض اﻟﻤﻨﺘﺠﺎت اžﻟﻜﺘﺮوﻧﻴﺔ اﻻﺳﺘﻬﻼﻛﻴﺔ‪ ،‬وﻣﻨﺘﺠﺎت ﻣﺘﺠﺮ أﻣﺎزون اﻟﻌﺎﻟﻤﻲ اﻟﻤﺸﺤﻮﻧﺔ واﻟﻤﺒﺎﻋﺔ ﻣﻦ‬‫ﱠ‬
‫ﻗﺒﻞ أﻣﺎزون اﻟﻮﻻﻳﺎت اﻟﻤﺘﺤﺪة واﻟﻤﻤﻠﻜﺔ اﻟﻤﺘﺤﺪة‪ ،‬وﻣﺘﺠﺮ أﻣﺎزون ﻟﻤﺴﺘﻠﺰﻣﺎت اﻟﻤﻨﺰل‪ ،‬وﻫﻴﻠﺒﻴﺖ‪ ،‬وﺑﻄﺎﻗﺎت ﻫﺪاﻳﺎ أﻣﺎزون‪،‬‬
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‫اﻟﺮﺿﻊ‪.‬‬ ‫وأﻏﺬﻳﺔ‬
‫‪ .9‬ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﻟﻴﺲ ﻣﻠﺰﻣ ﺑﺎﻟﻤﺸﺎرﻛﺔ ﻓﻲ ﻫﺬا اﻟﻌﺮض ﺑﺄي ﺷﻜﻞ ﻣﻦ ا‪Ç‬ﺷﻜﺎل‪.‬‬
‫‪ .10‬ﻳﺠﺐ إﺟﺮاء ﻣﻌﺎﻣﻠﺔ ﺷﺮاء ﺑﺤﺪ أدﻧﻰ ‪ 150‬درﻫﻤ ﻟﻼﺷﺘﺮاك ﻓﻲ اﻟﻌﺮض‪.‬‬
‫ﻳﺠﻮز ﻟﻜﻞ ﺣﺎﻣﻞ ﺑﻄﺎﻗﺔ اﻻﺳﺘﻔﺎدة ﻣﻦ اﻟﺨﺼﻢ ﻋﻠﻰ ﻣﻌﺎﻣﻼت ﻣﺘﻌﺪدة ﺧﻼل ﻓﺘﺮة اﻟﻌﺮض‪ ،‬ﻋﻠﻤ ﺑﺄﻧﻪ ﻳﺠﻮز إﺗﺎﺣﺔ اﻟﻌﺮض‬ ‫‪.11‬‬
‫ﻋﻠﻰ ﻣﻌﺎﻣﻠﺔ واﺣﺪة ﺗﺘﺠﺎوز ﻗﻴﻤﺘﻬﺎ ‪ 150‬درﻫﻤ ﻟﻜﻞ ﺷﻬﺮ وﻻ ﻳﺘﺠﺎوز اﻟﺤﺪ ا‪Ç‬ﻗﺼﻰ ﻟﻠﺨﺼﻢ ﻟﻜﻞ ﻣﻌﺎﻣﻠﺔ ‪ 50‬درﻫﻤ‪.‬‬
‫‪ .12‬ﻻ ﻳﺴﺮي اﻟﻌﺮض ﻋﻠﻰ ﻃﺮﻳﻘﺔ اﻟﺪﻓﻊ ﻧﻘﺪ‪ Ì‬ﻋﻨﺪ ﺗﺴﻠﻴﻢ اﻟﻤﻨﺘﺞ‪.‬‬
‫‪ .13‬ﺑﺎﺳﺘﺜﻨﺎء اﻟﻌﺮوض أو اﻟﺨﺼﻮﻣﺎت اﻟﺘﻲ ﺗﻘﺪﻣﻬﺎ أﻣﺎزون وﻳﻤﻜﻦ اﻻﺳﺘﻔﺎدة ﻣﻨﻬﺎ ﺑﺸﻜﻞ ﻣﺘﺰاﻣﻦ‪ ،‬ﻻ ﻳﻤﻜﻦ اﻻﺳﺘﻔﺎدة ﻣﻦ ﻫﺬا‬
‫اﻟﻌﺮض ﺑﺎﻟﺘﺰاﻣﻦ ﻣﻊ أي ﻋﺮوض أو ﺧﺼﻮﻣﺎت أﺧﺮى‪.‬‬
‫‪ .14‬ﻓﻲ ﺣﺎل إﻟﻐﺎء اﻟﻄﻠﺐ أو اﻟﺘﻘﺪم ﺑﻄﻠﺐ اﺳﺘﺮداد ﻧﻘﺪي‪ ،‬ﻳﺘﻢ إرﺟﺎع ﺻﺎﻓﻲ اﻟﻤﺒﻠﻎ ﻓﻘﻂ إﻟﻰ ﺣﺴﺎب ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ‪ ،‬وﻻ ﻳﺘﻢ‬
‫إرﺟﺎل اﻟﻤﺒﻠﻎ ﻋﻠﻰ أﺳﺎس اﻟﺨﺼﻢ‪.‬‬
‫‪ .15‬ﻻ ﻳﺠﻮز ﺑﺄي ﺣﺎل ﻣﻦ ا‪Ç‬ﺣﻮال اﺳﺘﺒﺪال اﻟﻤﻴﺰة اﻟﻤﻘﺪﻣﺔ ﺑﻤﻮﺟﺐ ﻫﺬا اﻟﻌﺮض ﺑﻤﻘﺎﺑﻞ ﻧﻘﺪي ﻣﻦ ﻗﺒﻞ أﻣﺎزون‪.‬‬
‫‪ .16‬ﻳﺤﻖ ﻟﺴﻴﺘﻲ ﺑﻨﻚ ﺣﺮﻣﺎن أي ﻋﻤﻴﻞ ﺣﺎﻣﻞ ﻟﻠﺒﻄﺎﻗﺔ ﻣﻦ اﻟﻤﺸﺎرﻛﺔ ﻓﻲ ﻫﺬا اﻟﻌﺮض إذا ارﺗﺄى اﻟﺒﻨﻚ أن ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﻣﺘﻮرط‬
‫ﻓﻲ أي ﻧﺸﺎط اﺣﺘﻴﺎﻟﻲ ﻣﺘﻌﻠﻖ ﺑﻬﺬا اﻟﻌﺮض‪.‬‬
‫‪ .17‬ﻳﺤﻖ ‪Ç‬ﻣﺎزون ﺗﻌﺪﻳﻞ أو إﺿﺎﻓﺔ أو إﻟﻐﺎء أو ﺗﻌﺪﻳﻞ أي ﻣﻦ ﺷﺮوط وأﺣﻜﺎم اﻟﻌﺮض ﻓﻲ أي وﻗﺖ )ﻛﻠﻴ أو ﺟﺰﺋﻴ(‪ .‬ﻛﻤﺎ ﻳﺤﻖ ‪Ç‬ﻣﺎزون‬
‫اﺳﺘﺒﺪال ﻫﺬا اﻟﻌﺮض ﺑﻌﺮض آﺧﺮ ﺳﻮاء ﻛﺎن ﻣﺸﺎﺑﻬ ﻟﻬﺬا اﻟﻌﺮض أو ﻻ‪ ،‬وﺗﻤﻠﻚ اﻟﺤﻖ أﻳﻀ ﻓﻲ إﻟﻐﺎء ﺟﻤﻴﻊ اﻟﻌﺮوض‪ .‬ﻳﻌﺘﺒﺮ ﻗﺮار‬
‫أﻣﺎزون ﻓﻴﻤﺎ ﻳﺘﻌﻠﻖ ﺑﻬﺬا اﻟﻌﺮض ﻧﻬﺎﺋﻴ‪.‬‬
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‫ﻳﺸﻜﻞ أي ﺷﺮط ﻣﻦ ﺷﺮوط ﻫﺬا اﻟﻌﺮض اﻟﺘﺰاﻣ ﻣﻦ ﺟﺎﻧﺐ أﻣﺎزون ﺑﺘﻨﻔﻴﺬ أي ﻋﺮوض إﺿﺎﻓﻴﺔ أو ﻣﺸﺎﺑﻬﺔ أو ﻋﺮوض أﺧﺮى‪.‬‬ ‫‪ .18‬ﻻ‬
‫‪ .19‬ﻻ ﻳﺘﺄﻫﻞ ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﻟﻼﺳﺘﻔﺎدة ﻣﻦ اﻟﺨﺼﻢ ﻓﻲ ﺣﺎل ﻋﺪم اﺳﺘﻴﻔﺎء اﻟﺸﺮوط‪ ،‬وﻳﺠﻮز ﻟﺴﻴﺘﻲ ﺑﻨﻚ اﻗﺘﻄﺎع ﻣﺒﻠﻎ اﻟﺨﺼﻢ‬
‫اﻟﺬي ﺣﺼﻞ ﻋﻠﻴﻪ ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﻓﻲ اﻟﻤﻌﺎﻣﻼت اﻟﺘﻲ ﻟﻢ ﻳﻠﺘﺰم ﻓﻴﻬﺎ ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﺑﺸﺮوط اﻟﻌﺮض‪.‬‬
‫ﻳﻮﻧﻴﻮ ‪2023‬‬

‫‪ُ .20‬ﺗﻌﺘﺒﺮ ﻣﺸﺎرﻛﺔ ﺣﺎﻣﻞ اﻟﺒﻄﺎﻗﺔ ﻓﻲ ﻫﺬا اﻟﻌﺮض ﺑﻤﺜﺎﺑﺔ ﻣﻮاﻓﻘﺔ ﻋﻠﻰ ﺷﺮوط وأﺣﻜﺎم اﻟﻌﺮض‪.‬‬