Scenario 1: Family member died

Scenario 2: Got fired from job

Scenario 3: Have not receive my payday slip
Scenario 4: Not using the bike anymore
Scenario 5: Got into an accident
Scenario 1: Family member died
Isaac: [calling]
Marshanda: Hello, who this is?
Hirer: Hello, I am Isaac Bakit from Speedzone. Is this Marshanda Sugiarto?
Marshanda: Yes. What do you mean by Speedzone? Oh! Is it the company brand where I
bought my motorbike?
Isaac: Yes. I am calling you because your payment is overdue a day where you are supposed
to pay $450 yesterday which was on 31 July 2023 that have not paid for a month. Due
to that, our payment has increased with an interest rate of $150 which is for a month
and since today is 1 August 2023, your payment has increased $5. With a total of $155,
your payment now is $605.
Marshanda: I see. I am sorry as I cannot pay for the time being. You see, my father passed
away and there is a lot of fees I must pay for the funeral.
Isaac: I am sorry to hear that. My condolences for your loss. But sadly to say you have to pay
up already by now cause you haven’t pay for more than a month.
Marshanda: I can’t cause I can’t afford for the time being. How about lowering the price?
Maybe $400?
Isaac: I am sorry, we can’t do that. It is either we repo your vehicle and blacklist your name,
or you make your payment on the double?
Marshanda: Fine. How about I ask my cousin to help paying the fee?
Isaac: Alright.
SOLUTION: Ask family member to help make payment
Scenario 2: Got fired from job
Isaac: [calling]
Marshanda: Hello, who this is?
Hirer: Hello, I am Isaac Bakit from Speedzone. Is this Marshanda Sugiarto?
Marshanda: Yes. What do you mean by Speedzone? Oh! Is it the company brand where I
bought my motorbike?
Isaac: Yes. I am calling you because your payment is overdue a day where you are supposed
to pay $450 yesterday which was on 31 July 2023 that have not paid for a month. Due
to that, our payment has increased with an interest rate of $150 which is for a month
and since today is 1 August 2023, your payment has increased $5. With a total of $155,
your payment now is $605.
Marshanda: I see. I am sorry as I cannot pay for the time being. You see, I got fired.
Isaac: I am sorry to hear that. But sadly to say you have to pay
up already by now cause you haven’t pay for more than a month.
Marshanda: I can’t cause I can’t afford for the time being and my savings is low. How about
lowering the price? Maybe $400?
Isaac: I am sorry, we can’t do that. It is either we repo your vehicle and blacklist your name,
or you make your payment on the double? Maybe try asking kin or a guarantee to
help pay the fees?
Marshanda: Unfortunately, they do not work and have no source of income or whatsoever.
My guarantee however has low savings, but has sufficient funds to pay for the
amount I mentioned?
Isaac: I’m sorry. You need to pay a full price.
Marshanda: Please! That is the amount I can come up with. I promise I will pay the full
price once I find a new job. It will be very soon because a new restaurant is
opening and has vacancies of my capabilities.
Isaac: Alright. But this is your last chance!
Marshanda: Thank you.
SOLUTION: Pressure the hirer.
Scenario 3: Have not receive my payday slip
Isaac: [calling]
Marshanda: Hello, who this is?
Hirer: Hello, I am Isaac Bakit from Speedzone. Is this Marshanda Sugiarto?
Marshanda: Yes. What do you mean by Speedzone? Oh! Is it the company brand where I
bought my motorbike?
Isaac: Yes. I am calling you because your payment is overdue a day where you are supposed
to pay $450 yesterday which was on 31 July 2023 that have not paid for a month. Due
to that, our payment has increased with an interest rate of $150 which is for a month
and since today is 1 August 2023, your payment has increased $5. With a total of $155,
your payment now is $605.
Marshanda: I see. I am sorry as I cannot pay for the time being. You see, I haven’t received
my pay slip.
Isaac: I see. When are you going to get your payslip?
Marshanda: My company is facing bankruptcy for the time being. However, there will be
compensation with my pay slip. And I don’t have savings anymore. My kins
have low savings and my guarantee is facing high debt. How about I pay $200
for the time being?
Isaac: I am sorry, we can’t do that. It is either we repo your vehicle and blacklist your name,
or you make your payment on the double? Maybe try asking other affiliations besides
your kins or guarantee?
Marshanda: I’ll try asking my friends to help me out.
Isaac: Alright.
SOLUTION: Cajole the hirer to get help from others.
Scenario 4: Not using the bike anymore
Isaac: [calling]
Marshanda: Hello, who this is?
Hirer: Hello, I am Isaac Bakit from Speedzone. Is this Marshanda Sugiarto?
Marshanda: Yes. What do you mean by Speedzone? Oh! Is it the company brand where I
bought my motorbike?
Isaac: Yes. I am calling you because your payment is overdue a day where you are supposed
to pay $450 yesterday which was on 31 July 2023 that have not paid for a month. Due
to that, our payment has increased with an interest rate of $150 which is for a month
and since today is 1 August 2023, your payment has increased $5. With a total of $155,
your payment now is $605.
Marshanda: I see. I am not using the bike anymore because I sold it to a friend. You can try
calling him. His number is +65011-4344-4357.
Isaac: Alright.
SOLUTION: Calling the other person the hirer has sold her bike to.
Scenario 5: Got into an accident
Isaac: [calling]
Marshanda: Hello, who this is?
Hirer: Hello, I am Isaac Bakit from Speedzone. Is this Marshanda Sugiarto?
Marshanda: Yes. What do you mean by Speedzone? Oh! Is it the company brand where I
bought my motorbike?
Isaac: Yes. I am calling you because your payment is overdue a day where you are supposed
to pay $450 yesterday which was on 31 July 2023 that have not paid for a month. Due
to that, our payment has increased with an interest rate of $150 which is for a month
and since today is 1 August 2023, your payment has increased $5. With a total of $155,
your payment now is $605.
Marshanda: I see. I am sorry as I cannot pay for the time being. You see, I got into a car accident.
Isaac: I am sorry to hear that. But sadly to say you have to pay
up already by now cause you haven’t pay for more than a month.
Marshanda: I can’t cause I can’t afford for the time being. How about lowering the price?
Maybe $400?
Isaac: I am sorry, we can’t do that. It is either we repo your vehicle and blacklist your name,
or you make your payment on the double?
Marshanda: Fine. How about I ask my cousin to help paying the fee?
Isaac: Alright.