Save time, make money, and just drive

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 Table of Contents

Get Started First Time Trip Process

Use Only

Additional Update Location Stop Trip Prior

Documents Service to Delivery

Inbox Snooze Find Trip Settlements

Document
Approval

©Copyright Cogent Logistics 2021 Start Tutorial

 iOS Tutorial
Get Started

This must say “production” to

login. If it says “staging” tap
the word “staging” and
change to “production”.

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 iOS Tutorial
First Time Use Only

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 iOS Tutorial
The Trip Process

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The Trip Process Trip is in progress.

To add Additional
Documents, click here
for further instruction.

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 iOS Tutorial
When you reach your
destination, proceed with the The Trip Process
following steps.

522065
72 COTTAGE STREET
FREDONIA,NY/ 14063

341.26 miles away

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 iOS Tutorial
The Trip Process

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Additional Documents
While a Trip is in Progress After a Trip is Complete

522065 381 miles

522069
72 COTTAGE STREET
56 WILLOW STREET FREDONIA, NY
FREDONIA,NJ

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 iOS Tutorial
Additional Documents

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 iOS Tutorial
Updating Location Services
For the app to work, this MUST be set to ALWAYS.
Follow these steps if your device does not take you through the process.
On your device, find the
settings icon and tap.

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 iOS Tutorial
Stopping a Trip Prior to Delivery
What to do if you must stop the trip prior to delivery.

1. Call Dispatch
2. If Dispatch determines your trip needs to be
stopped, they will do so manually on their end.
Do not stop your trip in the app!
3. You will receive a Trip Status Confirmation in the
app. Please note it could take up to 30 minutes
for the notification to come through.

4. Once you click OK, your app will go back to the

JustDrive My Trips screen. Do not add any of the
Required Delivery Document Photos only add
Additional Documents if necessary.

To add Additional Documents, click here for further instruction.

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 Additional
Features
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 iOS Tutorial
Inbox
Think you missed an important notification?
Check the Inbox to review all messages you have received.

Located in two places:

381 miles

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Snooze
Stop notifications while you sleep.
While you are on an active trip, you always need to keep the app open.
The snooze feature stops notifications so you can get the rest you need.

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 iOS Tutorial
Snooze
To End Snooze

522949

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Find a Trip
You pick a trip to deliver.
Gives you the ability to see trips that need to be delivered and request the opportunity to deliver.

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 iOS Tutorial
Find a Trip

After Dispatch reviews your request, you

will receive a notification indicating
whether you have been assigned to the
trip or not.

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 iOS Tutorial
Settlements Document Approval
All trip documentation approved through the app

All documentation photos you capture will be sent

directly to settlements. Approval of the photos will
be managed by the app.

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Settlements Document Approval
All trip documentation approved through the app

Settlement Status Categories

Pending Review: Trip has been delivered,

photos have been sent to Settlements,
waiting for Settlements to start review.

In Review: Settlements is currently

reviewing documentation.

Document Rejected: Shows how many

documents were rejected.

Approved: All delivery documents have

been approved by Settlements.

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Settlements Document Approval
All trip documentation approved through the app

Document Status Categories:

= Approved

= Submitted to settlements, pending

approval

= Rejected, needs resubmitted

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Settlements Document Approval
All trip documentation approved through the app
Go to Completed Trips to
resubmit a photo.

To send a message to
Settlements, type in red box.

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Settlements Document Approval
All trip documentation approved through the app

381 miles

Click the back button to take

new photo.

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 Helpful Tips
Always leave the app open!!!
• Stop to eat…leave the app open!
• Taking a snooze break…leave the app open!
• Getting fuel… leave the app open!
• Stopped in traffic… leave the app open!
• You get the idea…always leave the app open!

Is something not loading correctly in the app?

Pull down at the top of your screen to refresh.

Need additional assistance?

Call 574-500-2711
Thank you and enjoy the drive!
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