Signify

Intune Enrolment Guide

Android devices

7 September 2017
HPE Mobility
 Installation guide
For Google
Android

REQUIREMENTS
STEPS TOTAKE
Microsoft Intune is
Android Device version 4.1 or higher
a mobile application for your
smartphone and tablet. It is
30 minutes of free time the main portal to securely
Average time to complete the installation of Intune on your
mobiledevice. access corporate information
such as your mail and
Register and Enroll your device for use with Intune
Wi-Fi connection calendar with the Outlook app.
Use a Wi-Fi connection to prevent mobile data usage. Additional apps are available
providing you with a range of
Fullcharge
Set up your mail
options and possibilities.
Your device must be fully charged or connected to power.

@Signify.comaccount
You need an activated Signify account.
MoreInformation

EncryptedDevice
Your Device must be encrypted prior to enrollment otherwise
corporate email will be blocked on your device.

Google store account

You need Google store account to be able to access and
install apps from Google Play
 Checkpoint
Automatic setup of email profile on Samsung KNOX devices
- A Samsung KNOX device is required to automatically receive the Signify email profile.
- Non-Samsung KNOX Android device users must set up their email manually.

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2. Enrolment 3. Login into Company portal

Open the Google Play Store and download the ‘Intune Login into the Company Portal using your Signify LUX
Company Portal’ app. account, e.g. ‘firstname.surname@Signify.com’.
Once installed, open the Company Portal app and Provide your Signify LUX password in next step.
click “Sign in”.
4. Terms & Conditions 5. Enrolment process
You need to read and accept the terms and conditions in Click “Begin” and then “Continue”
order to continue*

* You only need to accept these once unless the conditions are updated
If you enrolled a W10 device, the T&S were accepted there.
6. Enrollment process (continued) 7. Enrollment process (continued)
Click “Continue” and click “Enroll” to start the enrolment Click “Allow”*. Click “Activate”* in order to continue.
process.

*Depending on version of Android this page may look slightly different including
confirmation i.e. “Activate”
8. Enrollment process (continued) 9. Enrollment process (continued)
Click “Confirm” to proceed with the Privacy Policy* You will be prompted to set a PIN for your Device*

* This privacy policy notification will appear only on Samsung devices supporting Samsung * You will be prompted to set the PIN only in case your device doesn’t have one set yet.
KNOXsolution. Depending on your version of Android the PIN my need to be longer then 4 digits.
10. Enrollment process 11. Enrollment process 12. Enrollment process
(continued) (continued) (continued)

Wait for the enrolling process. Click “Continue”* Click “Done”

* Wait before the compliance status changes from yellow triangle

status to green.
13. Enrollment process 14. Enrollment process 15. Enrollment process
(continued) (continued) (continued)

Click “Devices” Click your device (the one at top, in Check that your device is fully
bold)* compliant before proceeding to
next step.

*The ! denotes non-compliant devices. You will see all your Intune *If the device was not compliant, the reason for that
enrolled devices here including their status. would be shown here. You can initiate re-check of
compliance via “Check Compliance”
 16. Email setup

Depending on what kind of device you have, your email will be set-up automatically or you need to do this
manually.

Automatic set-up:
All Samsung KNOX devices (https://www.samsungknox.com/en/knox-supported-devices/my-knox)

Follow A17 and onwards

Manual set-up:
All other Android devices

Follow B17 and onwards

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 A17. Email setup (KNOX) A17. Email setup (pictures) (KNOX)

If you have a Samsung Knox device your email will be set up

automatically if your device is compliant. (If not, you need to doit
manually, follow steps B13 andonwards)

You need to click “New email account data” alert in the status bar
or open up the native emailclient

Your username will be populated, you now need to enter your

corporatePassword

Emails will sync to yourdevice*

Congratulation – your device is fully enrolled!

If you receive an error such as ‘cannot connect to the server’,open

the Company Portal and check for device compliancy issues and
take action to remediatethem.
You will receive a security warning in the statusbar and you will
need to active Email to be a device administrator on thedevice

• Large mailboxes may take longer to sync depending on internet speed

• Please make sure you turn on Contact synchronization

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 B18. Email setup (Android/non B19. Email setup (continued) B20. Email setup (continued)
knox) (Android/non knox) (Android/non knox)
Look for Microsoft Outlook Install Microsoft Outlook application Open Microsoft Outlook application
application from Google Play from Google Play

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 B21. Email setup (continued) B22. Email setup (continued) B23. Email setup (continued)
(Android/non knox) (Android/non knox) (Android/non knox)
Start Outlook. Click on “Get Started” Enter your @Signify.com account Confirm “Activate this device
and confirm “Continue” Administrator”

14 In case the Outlook configuration fails, try to configure Outlook via Mobile Data instead (WIFI Off). After configuring Outlook, switch WIFI On again.
 B24. Email setup (continued) B25. Email setup (continued) B27. Email setup (continued)
(Android/non knox) (Android/non knox) (Android/non knox)
Click “Skip” Confirm “Skip” Confirm “Ok”

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 B28. Email setup (continued)
(Android/non knox)
Set the required PIN for Outlook and
the other managed Apps.
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B29. Email setup (continued)
(Android/non knox)
Your inbox is presented.
Congratulation – your device is fully
enrolled!
B30. Email setup (continued)
(Android/non knox)
To enable the Contacts please go to
settings:
Select your @Signify.com O365
account:
Tap the switch next to “Sync contacts”
to enable syncing of the contacts from
O365 to your device.*
*The sync is O365 -> your device only.
Contacts edits done on your device will
NOT sync back to O365.
 Device Encryption

If the device was not encrypted prior to enrolling, the user will be promptedto
encrypt their device postenrolment.

Please connect your phone wall charger. Your device needs to be 80%charged
before the encryption process canbegin.

The entire process can take up to 1 hour but is usually muchshorter*

• The 4 digit PIN may not be sufficient for the Androidencryption.

Your business email will not sync to the device until the device isencrypted.

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 More support
- Visit the Mobile Device section in the IT Services & Support
community to learn more
- Ask your question in the Mobile Device forum in the IT Services &
Support community
- Visit the Microsoft site to learn more about Outlook

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 Company Portal

Device is Enrolled.

Clicking on the Person symbol beside your name

displays the Menu.

My Profile – displays user info.

Terms and Conditions – displays T&C’s and other info

about the app.

Devices – Lists all of the enrolled devices for the user,

their compliance status and allows the user to Sync or
Remove their device.

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 Company Portal – Basic operations – Company Portal - Rename
OPTIONAL
Operations described in the following steps are To Rename your device, tap the Rename button.
optional.
Use them only if you need to perform specific
actions against your device from Internet instead
of Company Portal app on your device.

To see those tasks please browse to

https://portal.manage.microsoft.com.
Log into the Intune Self-Help portal using your
@Signify.com account.

In the My Devices section, locate the mobile

device you want to work with.

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 Company Portal – Remove* Company Portal – Reset*

To Remove your device, tap the Remove button. To Reset your device, tap the Reset button.

A notice will appear to let you know that you are about to remove your A warning message will appear to let you know that you are about to erase all
device. Tap Remove, and the Company Portal website will try to remove your content on your device by resetting it to the factory default settings. Tap Reset to
device. Once you select Remove, a “Remove pending” message will appear. confirm that this is what you want to do. Your device has now been reset.
When Remove succeeds, the status changes to “Remove successful

*If you enrolled in Intune, but no longer want to use your device for Work and *If your device gets lost or stolen, you might want to reset it to its factory default
don't need to access Work or School email, apps, or other resources, you need settings to prevent unauthorized access to your data. If you reset your device, it will
to unenroll your device. Once you unenroll your device from Intune, you will no longer be listed in the Company Portal, and the device will be reset to its factory
no longer be able to access these resources. default settings

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 Company Portal – Reset Passcode Company Portal – Remote Lock

To Reset Passcode your device, tap the Reset To Remote Lock your device, tap the Remote Lock
Passcode button. button.

After selecting Reset Passcode, you will be prompted to sign out and sign in A notice will appear to let you know that you are about to lock your device. Tap
again. Select Sign out. Remote Lock, and the Company Portal website will try to lock your device.

After signing out and signing in again, within 5 minutes, you will be prompted Once you select Remote Lock, a “Remote lock pending” message will appear. When
to reset the passcode. Select Reset Passcode. Remote Lock succeeds, the status changes to “Remote lock successful.”

After selecting Reset Passcode, the end-user will be notified that a Passcode *If you have lost your mobile device, you can tap Remote Lock and the Company
reset is pending. Portal will try to remotely lock it.

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