5th Edition of Competition on

Best Practices in “Occupational Health & Safety”

Theme 2023 : Contractor Safety Management

Company Name: Indian Additives Limited

Date: 23-Sep-2023

CII Naoroji Godrej Centre ofdocument

IAL Confidential Manufacturing Excellence
 COMPANY PROFILE
❑ IAL is a 50:50 joint venture company of Chennai Petroleum
Corporation Limited (CPCL) and Chevron Oronite Company LLC,
USA.
❑ IAL is one of the leading manufacturers of lubricating oil additives in
India with a manufacturing facility in Manali, Chennai operational
since 1993.
❑ Lubricating oil additives play a crucial role in improving engine
performance parameters like improved fuel-efficiency norms,
improved driveability, extended drain intervals, etc.,
❑ IAL caters to different product line segments like Automotive,
Railroad, Marine, Industrial & Natural gas engines, etc.,
❑ Major customers are Public Sector Oil Companies like IOC, BPCL,
HPCL, etc., apart from Private players like Shell, Gulf Oil, etc.,
❑ Responsible care code, ISO 14001 and ISO 9001 certified company.
❑ 10 million safe man hours of incident & injury free journey achieved in
April 2023.
© Confederation of Indian Industry
 COMPANY PROFILE
❑ IAL have bagged many awards from different bodies, latest few are
given below:
Awarding
Year Position Category
Agency
ICC Award for Excellence in Management of
2021 ICC Award winner
Health & Safety
Occupational Health, Safety & Environment
Award of Awards 2020 - In appreciation of the
2020 NSC, TN
Honour commitment and efforts in promoting Safety,
Health & Environment
Certificate of ICC Award for Excellence in Management of
2019 ICC
Merit Health & Safety
Occupational Health, Safety & Environment
Award of Awards 2018 - In appreciation of the
2018 NSC, TN
Honour commitment and efforts in promoting Safety,
Health & Environment
In appreciation of the commitment and efforts
2016 NSC, TN Star Award
in promoting Safety, Health & Environment

Best Compliance for Emergency Response

2015 ICC
Code under Responsible Care

© Confederation of Indian Industry

 COMPANY PROFILE
Guiding principles HSEQ Policy

© Confederation of Indian Industry

Contractor Incubation centre

© Confederation of Indian Industry

CSM - Methodology

© Confederation of Indian Industry

1. Selection of Contractors
• Contractors with only proven records of safety will be engaged for
activities inside IAL.
• Hence contractor due diligence will be done before admission and
awarding a contract in IAL. A checklist-based approach is in place,
key elements covered in due diligence are
❑ Health & Safety performance
❑ Competency & capability
❑ PPE
❑ Equipment availability
❑ Sub-contractor management
❑ Risk assessment & method statements
❑ Previous safety statistics

© Confederation of Indian Industry

2. Evaluation, Re-evaluation
• Established in IAL since 2019, a first of its kind Contractor Incubation
Centre (CIC) with dedicated resource to handhold contractors on safety
performance.
• Contractor safety performance evaluation (CSPE) is done periodically.
Based on the risk profile, evaluation frequency is fixed as monthly,
quarterly, half yearly.
• Evaluation criteria is broadly based on 4 parameters:
❑ HSE performance, Average CSPE score

❑ Injury free performance, 88

85
❑ Training and competence 82

❑ Contractor engagement. 2021 2022 2023 YTM

• Contractors are evaluated based on a benchmark score of 85%. In case a

contractor scores below 85%, they are called for a one-on-one meeting to
improve the CSPE score.
• Employee & contractor safety performance impacts variable pay of
employees.
© Confederation of Indian Industry
2. Communication & Engagement with Contractors

Contractor
owner
coaching

Training
Safety culture program &
survey Toolbox
meeting

Engagement
programs

Theme of the
Safety day
Month

COSE
(Contractor
Owner Safety
Engagement)

© Confederation of Indian Industry

3. Engagement with Contract workers: (Communication,
motivation, participation in events, meetings)

Star
rewards
program

Safety
Spot
day
rewards
events

Motivation

Hi tea
Memento
sessions

© Confederation of Indian Industry

3. Engagement with Contract workers:
(Participation, Wellness and well-being)
• Participation in CFT programs like PSI
(Plant Safety Inspection), WOPAR (Work
Permit Audit), H2S badge audit, mass
housekeeping, LOTO audit, etc)
• Safety day programs
• Pre employment medical examination
• Periodical medical examination for people
working in hazardous process
• First aid training programs
• Wellness programs like training sessions
• Wellness camps
• Eye check-up for drivers & forklift operators
• Workplace monitoring

© Confederation of Indian Industry

 4. Capability Building of Contract workers: (Induction, Training &
effectiveness)
Hazardous
Process
waste
isolation
handling
Lifting and
Excavation
Rigging

Electrical
Hot work
maintenance

Scaffolding /
Work at JSRA
Height

Confined Competency
Build
Chemical
space Programs Charging

Mandatory Programs Effectiveness

✓ Induction training ✓ CFT & LT walk through audits
✓ Safety foundation course ✓ V&V / field interventions
✓ Emergency preparedness training ✓ Work permit audit review ( WOPAR )
© Confederation of Indian Industry
4. Capability Building of Contract workers: (Induction, Training &
effectiveness)
Contractors training
12000 11260

10000
Man hours

8000
6570
6000 5316

3869
4000 3121

2000

0
2018-19 2019-20 2020-21 2021-22 2022-23

© Confederation of Indian Industry

4. Capability Building of Contract workers: (Induction, Training &
effectiveness)
• Facilitating safety awareness for contract staff in neighbourhood
industries
Total training
Month No. of program Total Participants
Man-hours
2022-23 14 296 480.5
Apr-23 2 132 204
May-23 2 111 166.5
Jul-23 1 5 7.5
Aug-23 4 115 122
Total 9 363 500

© Confederation of Indian Industry

5. Access Control, Authorization & Responsibilities of Contract
workers

Access Control Responsibilities Authorization

Access cards with Designated Supervisor Work Permit

magnetic strips
Participate in CSM Fire Watcher members
Barricading
Traffic lights Confined space - Stand By
activities
Warning signage
personnel
Turnstile Follow emergency
CCTV monitoring Stop Work Authority (SWA)
preparedness protocol
© Confederation of Indian Industry
 6. Empowerment to Report OHS Issues (Reporting of accidents,
near miss, unsafe conditions, and unsafe actions)
SWA - Contractors Hazard report - Contractors CSB - Contractors
7 70 66 450 417
6
6 400
60
48 350
5 50
4 4 300
4 40 250
3 33 202
3 30 26 200 161
150
2 20 99
1 10 100
1 10 27
0 50
0 0 0
2018 2019 2020 2021 2022 2023 2019 2020 2021 2022 2023 YTM 2019 2020 2021 2022 2023 YTM

Communication & Participation in Safety

Reporting
Initiation of CSB.
Criteria Hazard, Near Miss,
21 Incident Reporting,
SWA
Noteworthy
Criteria Suggestions /
22 Recommendations
Reported
Promotional Activities
Participation in CFT & Other
Criteria 23
Programs and Safety Meetings
Participation of Contractor Owner in
Criteria 24
CFT Promotion
Awards and Recognition, Star
Criteria 25
Rewards, Spot Gifts Achieved
© Confederation of Indian Industry
 7. Other Measures including PPE's, Technologies, Equipment
safety, inspections, audits etc. to ensure health & safety of the
contract workers
• PPE – Mandatory PPE (Helmet,
Goggles, Safety shoes, H2S
badge), Job oriented PPE (
gloves, arc flash suit, Tool
lanyard, SCBA)
• Equipment safety –critical
equipment inspection, portable
equipment.
• Technologies – CAPA, paging
system & CCTV monitoring
• Inspections & Audits – Asset
integrity programs, CFT
programs, WOPAR audits, LT
walkthrough, PSI (Plant Safety
Inspection) © Confederation of Indian Industry
Our CSM Journey

© Confederation of Indian Industry