Galaxy Chemicals (Egypt) S.A.

Procedure for Awareness on Quality Document No. GCE/GMP/MOGP/SOP– 2.2

Policy and Objectives including Revision No 04
Quality Management System Issue Date 30.03.2023
Effective Date 05.04.2023
Date of next review 29.03.2026
Page No. 1 of 3
Operating Process: Manual of General Procedures

Title: Procedure for Awareness on Quality Policy and Objectives including

Quality Management System.

Purpose: To have uniform understanding, implementation and continued maintenance of the Quality
Management System.

Scope: All employees.

Responsibility: MR, MR Dy. & All process Heads/Leaders.

Procedure:
1 All employees are given the following awareness training on Quality Policy,
Objectives and requirements of Quality Management System standard:

 History and development of QMS journey at Galaxy.

 Purpose and objectives of the standard
 What is quality management system?
 Eight Quality Management Principles
 What is a process; how it is managed and measured?
 Continual improvement through PDCA
 What is PDCA cycle?
 Key definitions
 Structure of the ISO standard
 Mandatory documented procedures
 Benefits derived from QMS
 Question answer sessions + exercises
 Demonstration of Quality Manual and documented procedures

2 Training on ISO 22716:2007 & EFfCI GMP is given by trained individuals.

3 Awareness training sessions of ISO system to all employees were conducted by Leader Quality
(Egypt)

4 A copy of Quality Policy is displayed in displayed at prominent locations in factories and offices
5 MR & MR Dy. act as a facilitator to all employees in understanding and implementation of the
Quality Policy as well as during ‘Induction’ or ‘Know Your Galaxy’ program organized for the
newrecruits.

GMP/MOGPMANUAL/30.03.2023 Rev04 Approver’s signature not required unless the document is printed
Copy No.:
 Galaxy Chemicals (Egypt) S.A.E

Procedure for Awareness on Quality Document No. APEX/GCE/GMP/MOGP – 2.2

Policy and Objectives including Revision No 04
Quality Management System Issue Date 30.03.2023
Effective Date 05.04.2023
Date of next review 29.03.2026
Page No. 2 of 3
Operating Process: Manual of General Procedures

6 Need based refresher workshops are conducted by MR for existing employees. Following areas are
covered during such refresher programs:

Level - I (Operators):
Improvements at Galaxy after ISO implementation, understanding of quality policy and its linkages
with objectives, relevance of proper documentation, awareness about customer requirements,
GHK/GMP, test status and identification of material in the plant and their record, NCP procedure,
product, importance of maintenance of ISO, safety & waste reduction including importance of
internal communication, statutory and regulatory compliances.

Level - II (Associates, Sr. Associates, Leaders & Heads):

Understanding of each element of ISO system with a PDCA approach, procedure for control of
documents including customer requirements and satisfactions, NC closure, corrective action and
preventive action, identification of competence and training needs of employees, conduct of auditee
during audit, quality records and their maintenance & disposition, quality objectives, review of quality
policy suitability with the objectives of business and evolving customer requirements and satisfaction,
effectiveness of QMS and providing resources wherever required, effective disposition of customer
complaints, compliance to GP-01 procedure (recording of all complaints and remedial action,
factored items, appropriate standards & codes, statutory / regulatory compliance, use of BVC logo
and suspension of certificate) including generating customer awareness across the organization and
importance of internal communication and continual improvement

7 For uniform understanding of the punch words appearing in Quality Policy, the same have been
defined. A copy of the detailed elaboration is available with all Process Heads/Leaders.

8 Quality Policy is displayed at prominent locations in factories and offices.

9 During internal audits, auditors assess awareness, understanding and implementation of quality
policy at different levels of the processes being audited.

10 Progress and achievements of quality policy objectives are reviewed during MRC meeting.

11 Quarterly quality management system status report is prepared by MR or MR Dy.

12 Quality objectives and improvements in QMS including preventive actions are highlighted in monthly
MIS report/internal communications/ internal process council meetings/quarterly meetings/ activity
boards by respective process Owners (Process Head / Process Leaders)

Records: Are maintained by respective Management Representative.

GMP/MOGPMANUAL/30.03.2023 Rev04 Approver’s signature not required unless the document is printed
Copy No.:
 Galaxy Chemicals (Egypt) S.A.E

Procedure for Awareness on Quality Document No. APEX/GCE/GMP/MOGP – 2.2

Policy and Objectives including Revision No 04
Quality Management System Issue Date 30.03.2023
Effective Date 05.04.2023
Date of next review 29.03.2026
Page No. 3 of 3
Operating Process : Manual of General Procedures

Sr.
Revision No. Date of issue Reason for change
No.

1 0 01.08.2012 Original issue of Document

2 1 01.04.2015 All the documents revised in line with global change of

documentation system.

3 2 01.04.2018 Entire manual revised as per ISO 9001 :2015

requirements.

4 3 01.04.2020 Entire manual released as per ISO 22716 :2007

requirements.

5 4 30.03.2023
Entire manual issued as per EFfCI GMP requirements

Owned by Approved by Issued By

Leader-Quality Process Head-Quality Process / Managing Director Management Representative

GMP/MOGPMANUAL/30.03.2023 Rev04 Approver’s signature not required unless the document is printed
Copy No.: