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Artificial

Intelligence
Understanding and Applica0ons

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AI is the New Electricity
“About 100 years ago, electricity
transformed every major industry.
AI has advanced to the point where
it has the power to
transform…every major sector in
coming years.”
- Andrew Ng, Stanford University

20/11/23 ITS_S14 | Vimal Kumar M | IIM Calcutta 2


Advances in AI
(early 2023)

• Language Models
• Computer Vision
• Reinforcement Learning
• Natural Language Processing
• Generative Adversarial
Networks (GANs)

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Advances in AI (Today)
• Natural Language Processing • Edge AI
• Computer Vision • Quantum AI
• Reinforcement Learning • Autonomous Systems
• Generative AI • AI in Cybersecurity
• Machine Learning Efficiency
• Healthcare ApplicaIons
• Ethical and Explainable AI

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What is AI?
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Thought process
and Reasoning

What is AI?
Behavior
Some Classical
Definitions… Human Ideal
Performance Performance

Source: Russell and Norvig - Artificial Intelligence: A Modern Approach

20/11/23 ITS_S14 | Vimal Kumar M | IIM Calcutta 6


Evolution of AI/Analytics

AI 3.0 AI 4.0 AI 5.0


AI 1.0 AI 2.0
Small Structure Big, Customer (Today) (Future…)
Static Data unstructured, facing products Automation “If you’re not
Descriptive clickstream and services Through willing to see
Analytics data Data Science Intelligent what it is, you
Internal Hadoop emerged as Systems probably
Decision Open-source field Automated shouldn’t be
community PredicBve and Analytics out there in the
Heuristics first place”
Based AI Short-term PrescripBve AI Augmentation
Forecasting Cognitive AI
Gen AI

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Key Concepts in AI

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Machine Learning
• Traditional Programming
Data
Computer Output
Program

• Machine Learning

Data
Computer Program
Output
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Types of Machine Learning

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Bikes Cars Trucks

Unsupervised Learning
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Trucks Trucks
Trucks

Bikes
Cars
Bikes Trucks
Bikes
Cars Cars
Bikes Trucks

Trucks
Cars
Cars
Cars

?Supervised Learning
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AI Algorithms
• Supervised Learning
• Regression
• ClassificaBon Machine Learning
Labeled Data algorithm
• Unsupervised Learning
Training
Prediction

Un-Labeled Learned
PredicBon
Data model

20/11/23 ITS_S14 | Vimal Kumar M | IIM Calcutta 14


Neural Networks and Deep Learning

Classical ML Feature Machine “Arjun”


1. Determine Detection Learning
Features
2. Feed them
Algorithm
through model
Deep learning Neural Network “Arjun”
Steps 1 and 2
are combined
into 1 step.

20/11/23 ITS_S14 | Vimal Kumar M | IIM Calcutta 15


Types of AI

• Narrow/Weak AI
• Chatbots, Selfdriving Cars,
Recommendation Engine

• Strong/General AI
• Any intellectual task that a human
can,

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Applications of AI

• AI in our daily life


• Virtual Assistants, Recommendation Systems, Smart Home
Devices
• AI in HealthCare
• Diagnostic Tools, Personalized Medicine, Drug Discovery,
Preventive Healthcare
• AI in Finance
• Algorithmic Trading, Fraud Detection, Customer Services
• Ai in Agri
• Crop Monitoring and Analysis, Precision Farming, Predictive
Agricultural Analytics
• And many more

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Ethical Considerations and Future
Implications

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Activity Time

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“Using ChatGPT for Classroom
Assignments should be allowed.”

Structure of the debate:


Opening statements: 3 mins per team
Rebuttle: 2 mins per team
Open q&a from the audience: 10mins
Closing statements: 1 min each
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Implications of AI for Organizations

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Technology Shaping: Virtuous Cycle

Source: Competing
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Manager’s ResponsibiliDes and Skills: New
ImplicaDons
• New Responsibilities
• Process
• Outcome
• Changes in Skills
• Managers need to learn how to communicate with the tool: they must be able
to provide input for the tool and understand its output, data skills and
algorithmic literacy.
• Managers need to learn how to make sense of the tool’s results quickly and on
a large scale to ensure close monitoring
• Judgement Skills

Source: Leyer, M., & Schneider, S. (2021) https://doi.org/10.1016/j.bushor.2021.02.026 .


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Risks and Limits of AI
• Black box Nature, Lack of Explainabilty

• Bias in Data, Discrimination

Amazon scraps secret AI recruiting tool that


showed bias against women

News Source: Reuters.com https://www.reuters.com/article/us-amazon-com-jobs-automation-insight-idUSKCN1MK08G

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Risks and Limits of AI

Other Issues?
• Unemployment
• Human behavior & Interaction
• Unintended consequences
• Singularity

Read this: https://www.deeplearning.ai/the-batch/issue-220/

News Source: Business Insider

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hVps://youtu.be/LfDRCktozmk?si=XZ1mduk62f4n0lRQ

AI in Indian Context

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Conclusion

IMPORTANCE IN TODAY'S EVOLVING LANDSCAPE ENCOURAGEMENT FOR


WORLD CONTINUED EXPLORATION

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Questions?

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