ALYSA MARIE I.

PLANA
Sitio Chicos, Labogon Mandaue City
+ (63)9918356251
Mandaue City, Cebu Philippines 6014
planatasha25@gmail.com

CAREER OBJECTIVE:

Passionate government employee with more than 4 years of experience in government office setting
with a courteous and positive attitude. Offers exceptional clerical and operational support. Strong
communication and Interpersonal skills with astute judgment when performing daily tasks.

WORK EXPERIENCE:

LGU-Mandaue City  Office Aide-Admin


Mandaue City Sports Office
Oct 2020 - Present - Check and monitor the Sports Office and Complex staffs in their tasks,
duties and functions.
- Handling inquiries, answering and directing telephone calls to various
government agencies.
- Keep files and records of incoming and outgoing communications,
draft letters, memos and other documents.
- Organizing and prepare schedule meetings and courtesy
calls/conferences.
- Attends sports training camps, tournaments and other related sports
activities and events
- Performs other tasks instructed by the immediate superior.

LGU-Mandaue City  SAP-PMT Secretariat

Mandaue City
Apr 2020 – Sept 2020
- The Social Amelioration Program- Project Monitoring Team
Secretariat, monitor in implementing the program and keeps the record
for the SAP beneficiaries. Also, evaluates and validates the said
beneficiaries' background. Handling the team and beneficiaries with
proper approach in understanding the guidelines.

LGU- Mandaue City  GAD Focal Person

Mandaue City - Monitors the implementation of the Gender and Development Plan.
Jul 2019 – Sept 2020 - Assist the Gender and Development Focal Point System in their
meetings and keeping records of the plan in each sector.
- Assist the Barangay Secretary in making the plans and budgeting in
all Barangay Based Institutions.
- Assist in making the Barangay Development Plan.
-Assist in making memorandums, Executive Orders, and other
documents related to barangay records.
DOLE Region VII  Government Internship Program
Mandaue City
Oct 2018 - Feb 2019 - Monitored the GIP's works and duties
- Assist in clerical works like issuance of Barangay Certification, Business
Permits and Clearance, Indigencies, etc.
- Assist in information table and answering telephone calls with proper
phone call etiquette in addressing their concerns and inquiries
correctly.

Teleperformance, Inc.  Call Center Customer Service Representative

I.T. Park, Lahug, Cebu City
- Customer Service Representative under Time Magazine Account
Nov 2016 - May 2017
- Resolved and de-escalated customer complaints by solving issues
quickly, achieving a high level of customer satisfaction.

Cebu Technological University  Database Analyst

M.J. Cuenco Ave., R. Palma St.,
Cebu City
Feb 2012 - Oct 2015
- A Student Assistant of Student Affairs Office and Graduate
School Department
- Chairperson, Student Assessment Survey for Teachers in all
branch and satellite of CTU.

EDUCATION

Cebu Technological University  Bachelor of Elementary Education

Cebu City - Campus Ministry and Student Assistant Club
2015 - Outstanding Student Assistant as Data Analyst of SAST

Mandaue City College  Bachelor of Science in Hotel and Restaurant

Mandaue City Management
2011 - Post-Graduate

- BS-HRM class 2011

Labogon National High School  High school diploma
Mandaue City
2009

Labogon Elementary School  Elementary Graduate

Mandaue City
2005
TRAININGS AND SEMINARS ATTENDED

 Zonta Club Cebu Empowering the VAWC Desk: “A Seminar for VAW Desk
BAI Hotel Officers in helping Survivors of Violence Against Women
Mandaue City, Cebu and Children”
December 5, 2019

 Liga ng mga Barangay with Barangay Gender and Development (GAD) Planning and
DILG-Mandaue City Budgeting & GAD related Laws
Cordova Home Village,
Cordova, Cebu
September 25-27, 2019

 DILG-Mandaue City with Katarungang Pambarangay (KP) Congress

Liga ng mga Barangay
Cordova Home Village,
Cordova, Cebu
September 12-13, 2019

 DSWD Region VII World Day Against Trafficking 2019

Robinson’s Galleria
Cebu City
July 2019

 DILG, Mandaue City Gender Sensitivity Training and GAD Planning and
Cebu Club Fortmed Resort, Inc. Budgeting Workshop 2020
Boljoon, Cebu
June 14-16, 2019

 Children of Mary-Cebu CoM Summer Youth Camp

Janiuay, Ilo-ilo City
Apr 2016

 Cebu Technological University “Breaking Paradigms: Self-Awareness and

Cebu City Professional Development”
March 2014

 Children of Mary- Cebu CoM National Conventions

Tagaytay City, Manila
May 2013

 Department of Tourism Cebu Tourism Congress

CICC, Mandaue City
Feb 2010
SKILLS

- Organization - Computer literate

- Formulate memorandums and other documents - Event sequencing
- Coordinating training - Communications
- Team building - File/records maintenance

HOBBIES

- Singing, Dancing and Cooking

PERSONAL DETAILS:

Age: 30 yrs. old

Date of Birth: August 25, 1992

Place of Birth: Cebu City

Citizenship: Filipino

Civil Status: Single

REFERENCES

KEVIN DIOR N. ENRIQUEZ

Sports Operational and Coordination
T: 099117741850

EMMA E. BANTILES, PDO II

DSWD- FO VII
T: 09493429143
E: mmbantiles@gmail.com