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  • Short ACA Script

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    a7iguae
    952 views1 page
    The caller claims to be from a verification department and says the person already has free health insurance through the marketplace. The caller asks which insurance company the person uses and if they have Medicare or Medicaid. The caller says the person qualifies for additional free benefits during open enrollment by speaking to an LIS department to update their insurance plan.

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    The caller claims to be from a verification department and says the person already has free health insurance through the marketplace. The caller asks which insurance company the person uses and if they have Medicare or Medicaid. The caller says the person qualifies for additional free benefits during open enrollment by speaking to an LIS department to update their insurance plan.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    952 views1 page

    Short ACA Script

    Uploaded by

    a7iguae
    The caller claims to be from a verification department and says the person already has free health insurance through the marketplace. The caller asks which insurance company the person uses and if they have Medicare or Medicaid. The caller says the person qualifies for additional free benefits during open enrollment by speaking to an LIS department to update their insurance plan.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    My name is Adam I am with the verification department how are you doing today.

    I am just calling you to let you know that you already have free health insurance with market place
    Right?
    Are you getting all the benefits like flex card, Healthy Food Card, Grocery card and cash back Rewards?

    Okay so Which insurance company are you with Like Atna, Humana, Blue Cross Blue Shield, Ambetter
    which one is it?

    Great so you don’t have Medicare and Medicaid Right? (If customer doesn’t have proceed the call)
    Perfect, you do qualify for all the additional benefits totally free of cost because of open Enrollment
    period.

    So, I just need your 20 sec to connect you with LIS department of market place just tell them you already
    have Health insurance with (COMPANY NAME) and you just want to update the plan so that you can get
    all the benefits. Okay

    Stay with me online here we go……….

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