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WELLNESS BENEFIT SCRENING

Good morning/afternoon.

This is [Rep Name] from Health Benefit Services on a recorded line, how are you feeling today?

I'm just giving you a Courtesy call regarding your Annual Wellness Benefits , as you are entitled to
an Optional Benefit, called a Cardio DNA Test. This Assessment is helping save lives all across
America, because it helps you:

You may be qualified for a heart assessment test covered by your insurance. Our test is a
preventative genetic test used to determine if you have an increased risk of developing
heart disease. If your not aware certain genes might impact your risk for inherited heart
disease and you can find out which cardiac medications are ineffective or unsafe for you to
take. This Helps you and your family to know what your risk assessment is. Most people
don't. Know their unique genetic risk for certain cardiovascular diseases enables you to
make changes to lower your overall risk and this insures your DR put you on the correct
medication.

Do you have any personal and family history of :

High Blood Pressure?

High Cholesterol?

Heart disease?

Stroke?

Heart Attack?

Do you have a history of heart muscle disease (Cardiomyopathy)?

Do you have a heart rhythm disorder (Long QT Syndrome)?

Have you ever been diagnose with hypertension without any unknown cause?

Do you have an irregular heartbeat?


Other
It looks like you qualify for a new groundbreaking test in medical science; an at-home
cardiac DNA test that is saving lives. Testing your DNA will lead you to better awareness,
better planning, better treatment and ultimately, a better health outcome.
To ensure your insurance will cover this brand-new test, we'd like to ask you for your
medicare ID, a long with some other information.

Can you please confirm your first name for me?

Can you please confirm your last name for me?

Okay great, and to confirm your DOB?

Could you please confirm your medicare ID?

Run VOB
"Okay, just one second while I check your eligibility... OK Great, it looks like your insurance
will cover this genetic cardiac screening. I just have a few more questions to ensure we can
assist you properly"

Address Line 1

Address Line 2

City

State
Select...
Zipcode

Do you have a primary care physician and have you been to him or her within the last year?
MUST BE Yes
Have you ever had a DNA test for discovering potential heart problems?
MUST BE No
Have you spoken to your doctor or any doctor recently on getting these tests?
MUST BE Yes
Have you received any DNA kit recently?
MUST BE No

"Okay, excellent. Our test is a preventative genetic test used to determine if you have an
increased risk of developing heart disease."

Thank you for your cooperation, I will now connect you to our verification team and get you
for consultation. Your Medicare benefits cover this test and there is NO out of pocket cost to
you, okay? Please stay on the line

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