Professional Documents
Culture Documents
Assessment Criteria
2.1 Select, check, prepare and use supplies, materials and hair treatment
products in accordance with client’s hair condition.
2.2 Perform hair treatment in accordance with established or acceptable
procedures
2.3. Check hair according to client’s desired outcome.
2.4. Ensure clients’ comfort and safety in accordance with salon’s policies
and procedures
2.5 Provide first aid treatment to the client or health personnel if required.
Conditions
Assessment Method:
1. Written examination
2. Demonstration
3. Oral questioning
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify the requirements of the client;
2. Examine the hair and scalp condition; and
3. Advice the patron to remove hair accessories and jewelry prior to
hair services.
Introduction
The lesson deals with interpersonal and intrapersonal skills with the
patron; analysis of scalp and hair condition; and tools and equipment are
prepared in accordance with salon policies. This will also include measure
for the security and safety of client and operator before treatment.
Figure 2. Towel
Tissue paper - thin, soft paper, typically used
for wrapping or protecting fragile
or delicate articles.
Figure 5.
Measuring Cup
Figure 6. Spatula
Headband - is a clothing accessory worn in the hair or around the
forehead, usually to hold hair away from the face or eyes. Headbands
generally consist of a loop of elastic material or a horseshoe-shaped piece of
flexible plastic or metal. They come in assorted shapes and sizes and are
used for both fashion and practical or utilitarian purposes.
Figure 7. Headband
Capes- are commonly used by hair and beauty salons for the purpose
of hair styling services, in which usage they protect clothing from loose
strands of hair being cut from the head and/or from the chemicals often
used in such styling.
Figure 8. Cape
F
igure
11.
Shower
cap
Figure 14.
Shampoo basin
Treatment product – used to treat hair due to
chemicals on hair dying, hair straightening/curling,
exposure to sunlight or any hair
activities that can damage hair.
Wall mirror – it allows the patron to see while the process is going on
and showsthe result/outcome after the hair activity.
1. client’s/patron’s care
2. consultation
3. 70%
4. tangled hair
5. good brush
6. collar
7. secured
8. wide-toothed comb
9. jerking
10. clean
Steps/Procedure:
1. Check if the chair/seat is clean.
Assessment Method:
Demonstration with oral questioning
CRITERIA
YES NO
Did you….
1. Properly checked if the chair/seat is clean?
2. Properly placed tissue or towel over the patron’s collar
and shoulders?
3. Properly placed a suitably sized gown, and secure it?
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify the proper use of materials, tools and equipment.
2. Maintain effective and safe methods of working when treating the
hair and scalp.
3. Treat the hair and scalp.
Introduction
Having the hair shampooed and conditioned is often the client’s
first impression of the professionalism of the salon, therefore, the
process needs to be both relaxing and therapeutic. It is important
to choose the correct shampoo and conditioner which are suitable
for the hair and scalp type that you have identified during the
consultation. The incorrect choice may negatively affect subsequent
services.
Penetrating Conditioner
STEP 1
Hair can get dried out and damaged from the use of heat styling
tools, dyes, chemical straighteners and exposure to the sun. Hair’s
moisture and body can be restored with a high quality deep
conditioning treatment. A deep conditioning treatment can leave the
hair moist and shiny.
STEP 2
STEP 3
Step 4. Rinse
STEP 5
Multiple Choice.
Instruction: Choose the letter of the correct answer. Write your answers on
a separate sheet of paper.
1.What makes the hair moist and shiny?
a. hair Rebonding c. right deep conditioning treatment
b. hair bleaching d. perming the hair
1. c
2. d
3. a
4.b
5.d
6.a
7.c
8.b
9.c
10. b
Steps/Procedure:
Assessment Method:
Demonstration with oral questioning
CRITERIA
YES NO
Did you….
Properly placed a small amount on wet hair?
Steps/Procedure:
1. Prepare all the materials needed.
2. Thoroughly shampoo and detangle your client’s hair prior to
conditioning. Remove any excess water to assist the conditioning
process.
3. Before carrying out the conditioning treatment, ensure that you are
wearing the correct protective clothing.
6. You can put the hair under a CLIMAZONE or hooded dryer to heat
for ten minutes (follow manufacturer’s instructions) or cover with a
plastic cap for processing.
7. Let the hair cool and take the client back to the basin.
8. When the hair is ready for rinsing, turn the water back on, check
temperature on your wrist – then rinse the hair starting at the front
hairline, cupping the hand to direct the water towards the wash basin as
you wet the hair, so that you don’t wet the client’s face. Remember to
10. Turn off the water and gently squeeze hair to remove excess
water.
11. Wrap a towel around the hair to stop any drips from the hair
entering the eyes or face.
Assessment Method:
Demonstration with oral questioning
CRITERIA
YES NO
Did you….
Properly prepared all the materials needed?
Thoroughly added shampoo and detangled your client’s
hair prior to conditioning? Properly removed any excess
water to assist the conditioning process?
Correctly ensured that you are wearing the correct
protective clothing?
Properly separated the hair into four sections to ease the
application of the conditioning treatment?
Properly applied the conditioning treatment with a brush
to each section? Meshed within each section, ensuring
that you look out for any piercings that could get
caught? Continued to apply the conditioning treatment
until the client’s hair has full coverage, massage using
petrissage?
Carefully put the hair under a CLIMAZONE or hooded
dryer to heat for ten minutes (follow manufacturer’s
instructions) or cover with a plastic cap for processing?
Carefully let the hair cool and took the client back to the
basin?
Properly turned the water back on, checked temperature
on your wrist – then rinse the hair starting at the front
hairline, cupping the hand to direct the water towards
the wash basin as you wet the hair?
Properly massage using petrissage techniques? Carefully
used the Effleurage technique?
Timely turned off the water and gently squeeze hair to
remove excess water?
Properly wrapped a towel around the hair to stop any
drips from the hair entering the eyes or face?
Steps/Procedure:
Assessment Method:
Demonstration with oral questioning
CRITERIA
YES NO
Did you….
Properly applied an apple amount of conditioner to your
hair?
Properly covered your hair with a plastic shower cap this
is to help keep the Heat Cap clean?
Properly fastened chin strap by pressing the chin strap
button and pushing the button toward your chin?
Carefully plugged in the Heat Cap? Made sure your
hands are completely dry before plugging or unplugging
the Heat Cap?
Properly adjusted the control switch to the desired
temperature?
Properly leave the cap in place for 10-30 minutes?
Properly unplugged the cap?
Properly washed and style hair as desired?
Steps/Procedure:
Read all instructions such as Safety Precautions before using.
Safety Precautions:
WARNING: Do not use the appliance near water. Do not use near
bathtubs, showers, basins or other vessels containing water.
When used in bathrooms, unplug it after use since the proximity
of water presents a risk even when the appliance is switched off.
1. Always unplug the appliance after use.
2. If the appliance overheats it switches off automatically.
Unplug the appliance and let it cool down for a few
minutes. Before you switch the appliance on again, check
the grilles to make sure they are not blocked by fluff, hair,
etc.
3. Do not insert metal objects into the air grilles to avoid
electric shock
4. Never block the air grilles
5. Before you connect the appliance, ensure that the voltage
indicated on the appliance corresponds to the local power
voltage.
After use:
1. Switch the appliance and unplug it.
2. Place it on a heat-resistant surface until it cools down.
3.Clean the appliance by damp cloth
4. Keep it in a safe and dry place, free of dust. You can also hang it
with the hanging loop (4).
Assessment Method:
Demonstration with oral questioning
Performance Objective: Given two clients, one with thick hair and one
with thin hair, you should be able to perform the
blow-drying procedure following the procedures
within 4 hours.
Supplies/Materials :
Steps/Procedure:
1. Attend to a client
2. Prepare protective clothing materials and gadget according to
salon policies and requirements.
3. Prepare your client for the procedure. Let the client remove
personal accessories. Let the client wear protective clothing.
4. Shampoo client’s hair without scratching the scalp then drape
properly.
5. Perform blow-drying procedures.
6. Present output to trainer.
Assessment Method:
Demonstration with Oral Questioning
CRITERIA
YES NO
Did you…
Professionally attended to a client?
CLIENT’S RESULT/OUTCOME
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Determine the client’s hair maintenance;
Introduction
The lesson deals with the client’s/patron’s safety precautions to
bedone and after care services. It also deals with appropriate
hairmaintenance after the hair treatment. It deals with the manner of
storing,keeping, and sanitizing tools and implements and units used in
ahygienic way.
PATRON CARE
After-care and subsequent salon services include:
1. Advising patrons on how to manage
new styles;
2. Passing product knowledge onto the
patrons, together withmanufacturer’s
recommendation for after care;
3. The possible effects that salon
services might have on the
patronand his/her hair in the future;
4. Encouraging client/patrons to ask
about salon services which theyare
unsure;
5. Guide patrons to adopt safe
practices;
6. Promoting the patron to use the
Many poor hair states are caused by ignoring the basic principles
ofgood hair-dressing, grooming, cleaning, rinsing the hair
correctly,carrying out processes as recommended, and handling the
hair gently.This will all help to ensure good hair condition. Conditioner
will keephealthy hair looking good and help in styling.
1. b
2. a
3. c
4. b
5. a
6. d
7. a
8. b
9. b
10. b
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the policies inside the salon;
2. follow the policies and procedures implemented by the salon;
and
3. apply on a workplace.
Introduction
Beauty professionals can communicate with clients in ways that
even a psychologist cannot. By helping our clients make positive
changes in their hair, we CAN and DO affect their self-image and self
esteem.
DRESS CODE: The entire staff should dress stylishly for work. The
staff’s clothing, hairstyle, skin, make-up, and nails should reflect a
fashionable image. Change your hairstyle or color at least twice a year,
STAFF MEETINGS
Our meeting provides an
opportunity for all staff members to
communicate with each other and with
Date Developed: Document No. CNHS-HDNCII-01
Nov. 9, 2017 Issued by:
Hairdressing NC II
Developed by: CNHS Page 43
Scheduling Policy
To service our clients we must do business when they want to do
business…not when we want.
Procedure
Eating
We have reserved an area in the salon for eating. Please ensure
that you are aware of this and confine yourself to this area when eating
(dispensary & back table). Alcohol and drugs are not permitted.
1.All clothing must be kept neat and clean at all times, including
footwear.
2. Fire extinguishers are located outside the front door of the dispensary.
3. Style is a matter of personal taste, however we must bear in mind at
all times that we cater to the public and we must maintain our decorum
and keep our attire in good taste.
4.Hands and fingernails must be clean and well groomed sometimes.
5. Body odor is unpleasant for those around you, you must be
conscious of your personal hygiene at all times.
6. Employment with another salon will need to be discussed with the
Owner.
7. Alcohol and drugs are not permitted.
8.Smoking is tolerated by employees or clients.
9. At least three days prior to the meeting, staff will receive an agenda of
the subject matter to be discussed.
10.Any member of staff unable to report to work due to illness or
emergency must call the salon first thing in the morning so we can be
prepared.
1. T
2. F
3. T
4. F
5. T
6. T
7. T
8. F
9. T
10. T
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the ergonomics on hairdressing;
2. observe correct posture on working; and
3. apply the proper position of the body and equipment used.
Introduction
Hairdressers suffer a huge amount of work related injuries.
Nearly every part of the body is put at risk of injury from this job.
Ergonomics on Hairdressing
Standing on a hard concrete floor for long periods puts undue
stress through your feet, knees, and back. Lower body problems run
from achy joints to varicose veins. To counteract this use a rubber anti-
fatigue mat to add some needed cushion and when able sit for breaks.
Saddle chair stools are a good way to do this as well. These chairs will
decrease stress to your legs and back while still allowing you to move
nimbly. You are more balanced and it is easier to stand frequently from
a saddle seat compared to a standard stool. While standing vary your
position. Most of us favor one leg and bear the majority of the weight
through one side. This is risky for your body. Using supportive shoes
also helps. These should lace up, have non-slip soles, and provide some
cushion. If you are having feet problems talk to your health care
provider about whether custom orthotics or off the shelf insoles would
help.
When cutting hair be sure to adjust the chair height so you are
not bending over. Keeping your arms elevated in front of you for long
periods creates problems in the neck, arms, and back. Your body is not
designed to maintain these static postures for long periods. The
resulting muscle strain, knots in the muscles, and pinched nerves
cause pain, numbness, tingling, and heaviness in the arms. Keep your
elbows close to your sides as much as possible. Stretch your neck,
arms, and back between clients. Keeping yourself limber and strong is a
necessity. Establish and maintain a regular stretching and
strengthening program. Print out our stretching sheet to learn some
basic stretches.
Work related stress and working over 15 years have been shown
to be related to increased injuries. So the longer you work the more
1. A
2. B
3. C
4. B
5. A
6. D
7. A
8. D
9. D
10. A
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. explain the health and safety of a hairdresser;
2. follow safety procedures; and
3. apply safety in the workplace.
Introduction
Hairdressers, aestheticians, spa workers, and barbers have
similar functions when they work in a salon. They have to work with
different clients from children to adults, and male to female.
Health and safety symbols
The symbols below show at a glance how a chemical is
hazardousand must, by law, appear on products that contain
dangerouschemicals.
There are several potential health and safety hazards associated with
hairdresser's duties, including:
9. Stress.
10. Slips, trips and falls from wet and untidy floors, strayed wires
and obstructed floors.
14. Inadequate lighting (glare, low levels, etc.) can cause workers
to adopt awkward postures.
1. F
2. T
3.T
4. F
5. T
6. F
7. T
8. T
9. T
10. T
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the top hazards in the salon;
2. discuss each hazards in the salon; and
3. apply the proper use of first aid.
Introduction
Cuts, burns, falls, and chemical spills can wreak havoc on you
your staff and clients. Protect yourself as best as possible. So what are
the main types of emergencies that can occur at hair salons?
F
Figure 1. Cut
Figure 4. Falls
sheets
5. MSDS f. cool
Modified True or False. Write TRUE if the statement is true, and write
the correct answer of the underlined word if it is false.Write your
answers before the number.
1.With straightening irons, curling irons, and ovens at
cosmetology schools, cuts are very likely.
2. Make sure your staff knows how to shut of the power at
your circuit panel as well.
3. Bleach and detergent are poisonous when mixed
together.
Matching Type
1.D
2.F
3.B
4.A
5.C
1.thermal burns
2. TRUE
3.ammonia
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