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MODULE CONTENT

UNIT OF COMPETENCY : Perform Hair and Scalp Treatment


MODULE TITLE : Performing Hair and Scalp Treatment
MODULE DESCRIPTOR : This module covers the knowledge, skills and
attitude in performing scalp treatment through
application.
NOMINAL DURATION : 60 hours
LEARNING OUTCOMES:
At the end of this module you MUST be able to:
LO1. Prepare client
LO2. Treat hair and scalp condition
LO3. Perform post-service activities
ASSESSMENT CRITERIA:
1.1 Determine client’s health and restrictions through consultation.
1.2 Analyze and check hair and scalp condition following salon safety
policies and procedures.
1.3 Provide client with protective clothing materials according to type of
services.
2.1 Select, check, prepare and use supplies, materials and hair treatment
products in accordance with client’s hair condition.
2.2 Perform hair treatment in accordance with established or acceptable
procedures
2.3. Check hair according to client’s desired outcome.
2.4. Ensure clients’ comfort and safety in accordance with salon’s policies
and procedures
2.5 Provide first aid treatment to the client or health personnel if required.
3.1 Store treatment products used following salon procedures.
3.2 Clean, sanitize and store tools and equipment according to occupational
health and safety requirements.
3.3 Segregate and dispose waste materials according OH&s requirements.
3.4 Advise client on appropriate hair and scalp maintenance products.

Date Developed: Document No. CNHS-HDNCII-01


Nov. 9, 2017 Issued by:
Hairdressing NC II
Developed by: CNHS Page 1

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LEARNING OUTCOME NO. 2

Treat hair and scalp condition


Contents:

1. Preparation and uses of tools, supplies and materials


2. Proper application of hair treatment product
3. Checking client’s result/outcome
4. Salon policies and procedures
5. Principles of ergonomics
6. Occupational Safety and Health rules and regulations
7. First Aid

Assessment Criteria

2.1 Select, check, prepare and use supplies, materials and hair treatment
products in accordance with client’s hair condition.
2.2 Perform hair treatment in accordance with established or acceptable
procedures
2.3. Check hair according to client’s desired outcome.
2.4. Ensure clients’ comfort and safety in accordance with salon’s policies
and procedures
2.5 Provide first aid treatment to the client or health personnel if required.

Conditions

The learner should be provided with the following:


1. Towel
2. Tissues
3. Clamps
4. Mixing bowl
5. Measuring cup
6. Spatula
7. Flannel head band
8. Protective clothing
9. Trolley
10. Steamer/Nioscope (Optional)
11. Treatment product
12. Live model

Assessment Method:

1. Written examination
2. Demonstration
3. Oral questioning

Date Developed: Document No. CNHS-HDNCII-01


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Developed by: CNHS Page 2

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Learning Experiences
Learning Outcome No. 2
TREAT HAIR AND SCALP CONDITION

Learning Activities Special Instructions


Preparation and uses of tools,
supplies and materials
 Read Information Sheet No.
2.2-1 In this Learning Outcome you are
 Answer Self-Check No. 2.2-1 expected to treat hair and scalp
 Compare answers to answer
key 2.1-1 condition with the right procedure
 Perform Task Sheet No. 2.1-1A and to be able to identify the safety
Proper application of hair regulations needed in the process.
treatment product
 Read Information Sheet 2.2-2 Go through the Information Sheets
 Answer Self Check 2.2-2 and answer the self- checks every
 Compare answers to answer
after information sheet you read.
key 2.2-2
 Perform Task Sheet No. 2.2-2A Task sheets are also provided to
 Perform Job Sheet No.2.2-2B practice the skills needed in this
 Perform Operation Sheet
No.2.2-2C learning outcome. Follow the
 Perform Operation Sheet No. procedures given in the task sheets.
2.2-2D Hair Blower
 Perform Task Sheet No. 2.2-2E The output of your practice in this
Blow Dry Treated Hair
learning outcome will be assessed
Checking client’s result/outcome
by the trainer through Performance
 Read Information Sheet 2.2-3
 Answer Self Check 2.2- Checklists. Present your output to
 Compare answers to answer your trainer for his/her feedback as
key 2.2-3
you accomplish them.
Salon policies and procedures
 Read Information Sheet 2.2-4
 Answer Self Check 2.2-4
 Compare answers to answer
key 2.2-4
Principles of ergonomics

Date Developed: Document No. CNHS-HDNCII-01


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 Read Information Sheet 2.2-5
 Answer Self Check 2.2-5
 Compare answers to answer
key 2.2-5
Occupational Safety and Health
rules and regulations
 Read Information Sheet 2.2-6
 Answer Self Check 2.2-6
 Compare answers to answer
key 2.2-6
First Aid
 Read Information Sheet 2.2-7 After doing all activities of this
 Answer Self Check 2.2-6 LO, you are ready to proceed to
 Compare answers to answer the next LO on Perform Post-
key 2.2-7 service Activities.

Date Developed: Document No. CNHS-HDNCII-01


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Information Sheet No. 2.2-1
PREPARE THE CLIENT/PATRONS, TOOLS AND EQUIPMENT

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify the requirements of the client;
2. Examine the hair and scalp condition; and
3. Advice the patron to remove hair accessories and jewelry prior to
hair services.
Introduction
The lesson deals with interpersonal and intrapersonal skills with the
patron; analysis of scalp and hair condition; and tools and equipment are
prepared in accordance with salon policies. This will also include measure
for the security and safety of client and operator before treatment.

PREPARING EQUIPMENT, TOOLS, SUPPLIES AND MATERIALS


Use only good quality tools to avoid damaging the hair and apply them
gently and correctly.
1. Patron’s care is essential to your success as a hairdresser.
2. Patron’s care is looking after his/her and making sure that she is
comfortable, satisfied with the service and safely attended.
3. An initial consultation is essential for an effective patron’s care.
4. Patrons expect that salon is hygienically maintained.
5. Hair and scalp must be analyzed before giving a treatment.
6. Equipment and tools should be selected and prepared accordingly.

A heat cap or steam cap - is a hooded cap that


allows the user to trap steam or heat into the hair
when it is wet. A heat cap is actually a device that
can be connected to a power outlet and gives out
heat to the hair. This works similar to the dome hair
dryers that are used at a salon. The device heats up
similar to a heating pad and provides heat directly to
the air. Though originally used to
Figure 1. Heat cap

Date Developed: Document No. CNHS-HDNCII-01


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condition hair, it is nowusedmore commonly for protein or other treatments.
If using the device to condition the hair, the user must have washed and
conditioned hair, after which dry conditioner is applied to the air. The heat
from the heat cap adds heat to the hair to open up pores and allow the
conditioner to condition the hair.The user must then rinse hair with cold
water to seal the pores again.
Towel - dried
hair means hair
dried by using towel
cloth either by
wrapping around the
towel or by rubbing
towel around hair
but using T-shirt
cloth for drying up
hair will not only
b
o
o
s
t

the volume of your


hair but will also add
smoothness to the
mane.

Figure 2. Towel
Tissue paper - thin, soft paper, typically used
for wrapping or protecting fragile
or delicate articles.

Figure 3. Tissue paper

Clamps - for holding hair in place. They are often


madefrom metal and/or plastic and sometimes feature decorative fabric. In

Date Developed: Document No. CNHS-HDNCII-01


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one type of barrette, a clasp is used to secure the barrette in
place; the clasp opens when the two metal pieces at either side
are pressed together.

Figure 4. Hair clamps

Measuring Cup - is a tool used to assist you in ensuring


you have the right quantity of something.

Figure 5.
Measuring Cup

Spatula - an implement with a broad, flat, blunt


blade, used for mixing and spreading things.

Figure 6. Spatula
Headband - is a clothing accessory worn in the hair or around the
forehead, usually to hold hair away from the face or eyes. Headbands
generally consist of a loop of elastic material or a horseshoe-shaped piece of
flexible plastic or metal. They come in assorted shapes and sizes and are
used for both fashion and practical or utilitarian purposes.

Figure 7. Headband

Capes- are commonly used by hair and beauty salons for the purpose
of hair styling services, in which usage they protect clothing from loose
strands of hair being cut from the head and/or from the chemicals often
used in such styling.

Figure 8. Cape

Date Developed: Document No. CNHS-HDNCII-01


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Hair Dryer - is an electromechanical device
designed to blow normal or hot air over damp hair to
accelerate the evaporationof water particles and dry
the hair. Blow dryers allow better control over the
shape and style of hair, by accelerating and
controlling the formation of temporary hydrogen
bonds inside each strand. These hydrogen bonds are powerful (allowing for
stronger hair shaping than the sulfur bonds formed
by permanent waving products)but are temporary and
extremely vulnerable to humidity. They disappear with
Figure 9. Hair Dryera single washing of the hair.

Gloves - are used to protect them from


uncomfortable and damaging skin conditions.

Figure 10. Hand Gloves


Shower cap – is a plastic cap that covers the hair after putting the
treatment product on the hair.

F
igure
11.
Shower
cap

Assorted combs - are toothed instrument used especially for


adjusting, cleaning, or confining hair.

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Figure 12. Assorted combs

Mixing bowl and tint brush - are a salon


essential for accurate and complete mixing of
haircolor or treatment product.

Figure 13. Mixing bowl and tint brush

Shampoo basin - mostly portable and are made of


sturdy plastic, soft inflatable vinyl or as a hair washing
tray to assist wheelchair users to shampoo while seated at
a sink.

Figure 14.
Shampoo basin
Treatment product – used to treat hair due to
chemicals on hair dying, hair straightening/curling,
exposure to sunlight or any hair
activities that can damage hair.

Figure 15. Treatment product


Shampoo and conditioner – cleanses hair
before hair activities. It is used to wash and
conditioned hair.

Figure 16. Shampoo and Conditioner

Date Developed: Document No. CNHS-HDNCII-01


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Trolley – where you can put the equipment, tools,
supplies and materials used for a certain hair activity.

Figure 17. Trolley


Rotating Chair – seat for the patron to make him/her comfortable
during the hair process. It makes easier for a hairdresser to move patron
where she wants to do at a certain section of hair.
Figure 18. Rotating chair
Hairdressing Stool – part of ergonomic of a hairdresser is to have a
comfortable and a stool. It must have an adjustment to higher or lower the
height of the stool where convenient on the work does.

Figure 19. Hairdressing stool

Wall mirror – it allows the patron to see while the process is going on
and showsthe result/outcome after the hair activity.

Figure 20. Wall mirror


PATRON’S CARE
Patron’s care is essential to your success as a hairdresser. It is an
important part of all that you do for the patron in the salon. It
involves concern for your patron, and genuinely wanting to
meet all his/her needs satisfactorily.
Patron’s care means looking after his/her safety and
making sure that he/she is comfortable, satisfied with the
service and safely attended. This begins when the
client/patron enters the salon and continues until he/she leaves.
For patron’s care to be fully attended to, an initial
consultation is essential. This applies to both new and regular
patrons.
Consultation

Date Developed: Document No. CNHS-HDNCII-01


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A consultation is a meeting at which advice is given and taken,
consists of talking to the patron, listening to her so that you can consider
her needs and jointly negotiating a suitable course of action. You will be
expected to exchange views with her, and to discuss with her just what is to
be done with her hair.
Patrons expect the salon to be clean. They expect that good hygiene is
maintained.

Figure 21. Client’s consultation


There are various kinds of hair and scalp treatment:
Hair Spa – a component of hair and scalp treatment that contains
curative mineral /spring water that relaxes hair, making it relieved from any
form of hair tension
Hair Reborn – a hair treatment given to maintain its healthy condition
that brings hair back to its normal desired condition
Hot Oil Treatment – a hair treatment is given to patron who suffers
dry and brittle hair to prevent the occurrence of split ends. Ask the patron
which hair and scalp treatment he/she prefers, as this may need different
kinds of materials and treatment products to be used.
Ways to keep the salon Hygienically Clean:
1. Use only clean towels and gowns for each patron.
2. Wash combs and brushes before
sterilizing or disinfecting them.
3. Use 70% alcohol for cleaning tools.
4. Keep floors and surfaces clear, tidy
and clean.
5. Maintain good personal and general
hygiene.
6. Wash your hands regularly.
TIPS:
1. Good client care starts with careful consultation.
1. Record all client information.
2. Ensure that it is easy to retrieve.
PREPARING THE PATRON
Once patron has arrived for an appointment and you have taken care
of his/her belongings, find out what services have been requested and
prepare patron accordingly.
Date Developed: Document No. CNHS-HDNCII-01
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Figure 22. Prepare patron
PREPARING HAIR AND SCALP

Figure 23. Checking on hair and scalp.


Hair needs to be free from tangles.
1. Loose the hair apart with your fingers.
1. Using a wide-toothed comb, start combing the hair, upward to the
scalp.
2. Remove tangles without pulling, scratching or breaking the comb.
3. Brush and comb hair smoothly without jerking the patron’s head.
4. Check on the scalp for abrasions or blemishes.

Date Developed: Document No. CNHS-HDNCII-01


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Self-Check No. 2.2-1
Directions: Identify what is being described in the following statements.
Choose your answer from the box below. Use a separate sheet of paper
for your answers.

tangled hair client’s/patron’s care jerking


wide-toothed comb good brush consultation
70% collar secured
clean 40%

1. The patron is comfortable and satisfied with the service.


2. A meeting where advice is given and taken to meet the patron’s need.
3. The percentage of alcohol used to sterilize tools.
4. Knotted hair removed with a comb without pulling, stretching orbreaking.
5. A tool that penetrates and grips the hair to place the hair where you
want it.
6. The material that is placed over the
patron’s collar and shoulder.
7. It is used to loosen the hair apart to free it from tangles.
8. A type of comb used to remove tangles.
9. This is used to avoid brushing and combing the hair of the patron
10. Patron’s expectation of a salon.

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY 2.2-1

1. client’s/patron’s care

2. consultation

3. 70%

4. tangled hair

5. good brush

6. collar

7. secured

8. wide-toothed comb

9. jerking

10. clean

Date Developed: Document No. CNHS-HDNCII-01


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TASK SHEET No. 2.2-1A
Title: Prepare All Materials Needed on Hair and Scalp Treatment

Performance Objective: Given the tools, supplies and materials,


you should be able to prepare the clients, and all
the materials needed following the procedure.
Supplies/Materials : Towel, Tissues, Clamps, mixing bowl, Spatula,
Flannel head band, Protective clothing, Wide-toothed brush, Shower
Cap, Treatment product
Allotted Time: 1 hour

Equipment : Hair Heated Cap/Steamer and Trolley

Steps/Procedure:
1. Check if the chair/seat is clean.

2. Place tissue or towel over the patron’s collar and shoulders.


3. Place a suitably sized gown, and secure it.

4. Make sure all the patron’s clothes are covered.


5. All materials are secured so that they remain in place.
6. Hair needs to be free from tangles.
7. Loose the hair apart with your fingers.

Date Developed: Document No. CNHS-HDNCII-01


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8. Using a wide-toothed comb, start combing the hair,upward to
the scalp.
9. Remove tangles without pulling,
scratching or breakingthe comb.

10. Brush and comb hair smoothly without jerking thepatron’s


head.
11. Check on the scalp for abrasions or
blemishes.

Assessment Method:
Demonstration with oral questioning

Date Developed: Document No. CNHS-HDNCII-01


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Performance Criteria Checklist 2.2-1A

CRITERIA
YES NO
Did you….
1. Properly checked if the chair/seat is clean?
2. Properly placed tissue or towel over the patron’s collar
and shoulders?
3. Properly placed a suitably sized gown, and secure it?

4. Carefully made sure all the patron’s clothes are


covered?
5. Properly ensured that all materials are secured so
that they remain in place?
6. Properly ensure that hair needs to be free from
tangles?
7. Properly lose the hair apart with your fingers?
8. Properly started combing the hair, upward to the
scalp using a wide-toothed comb?
9. Carefully remove tangles without pulling, scratching
or breaking the comb?
10. Properly brushed and combed hair smoothly without
jerking the patron’s head?
11. Carefully checked on the scalp for abrasions or
blemishes?

Date Developed: Document No. CNHS-HDNCII-01


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Information Sheet No. 2.2-2
CONDITIONING PROCEDURE

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify the proper use of materials, tools and equipment.
2. Maintain effective and safe methods of working when treating the
hair and scalp.
3. Treat the hair and scalp.
Introduction
Having the hair shampooed and conditioned is often the client’s
first impression of the professionalism of the salon, therefore, the
process needs to be both relaxing and therapeutic. It is important
to choose the correct shampoo and conditioner which are suitable
for the hair and scalp type that you have identified during the
consultation. The incorrect choice may negatively affect subsequent
services.

The action of shampooing cleanses the hair by removing dirt, grease,


skin scale, sweat and product build-up, leaving the hair ready for blow-
drying, setting or chemical services. Conditioning treatments are
applied to smooth the cuticle layer, provide protection for the hair,
improve handling and combing, make the hair look healthier and help
the hair to resist external elements

Penetrating Conditioner

STEP 1

Thoroughly shampoo and detangle your


client’s hair prior to conditioning. Remove any
excess water to assist the conditioning process.

Before carrying out the conditioning


treatment, ensure that you are wearing the
correct protective clothing.

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Step 1. Shampoo and detangle hair

Hair can get dried out and damaged from the use of heat styling
tools, dyes, chemical straighteners and exposure to the sun. Hair’s
moisture and body can be restored with a high quality deep
conditioning treatment. A deep conditioning treatment can leave the
hair moist and shiny.
STEP 2

To ease the application of the


conditioning treatment, separate the hair
into four sections.

Apply the conditioning treatment


with a brush to each section. Mesh within
each section, ensuring that you look out
for any piercings that could get caught.
Continue to apply the conditioning
treatment until the client’s hair has full
coverage, massage using petrissage.

Step 2. Apply treatment product

STEP 3

You can put the hair under a CLIMAZONE


or hooded dryer to heat for ten minutes (follow
manufacturer’s instructions) or cover with a
plastic cap for processing.

Let the hair cool and take the client back to


the basin.

Step 3. Cover with plastic cap

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STEP 4

When the hair is ready for rinsing,


turn the water back on, check
temperature on your wrist – then rinse the
hair starting at the front hairline, cupping
the hand to direct the water towards the
wash basin as you wet the hair, so that you don’t wet the client’s
face. Remember to check the temperature
with client.

Step 4. Rinse

Massage using petrissage techniques. Next,


use the Effleurage technique. ‘Effleurage’
movements are slow, smoothing, stroking massage
movements done with the palms of the hands to detangle the hair when
rinsing is complete.

Step 4.1. Massage

STEP 5

Turn off the water and gently squeeze hair to


remove excess water.

Wrap a towel around the hair to stop any drips from


the hair entering the eyes or face.

Date Developed: Document No. CNHS-HDNCII-01


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Step 5. Wrap a towel

TYPES OF CONDITIONER AVAILABLE

Surface conditioners– these conditioners do not enter the hair but


remain on the cuticle surface. Their main purpose is to coat and protect
the hair and improve the look and feel by adding shine and moisture.

Penetrating conditioners – these have deeper-acting benefits.


They enter the hair shaft through the cuticle layer and are deposited into
the cortex by capillary action. They are designed to temporarily repair the
physical structure of the fibres within the cortex and damaged areas
within the cuticle layers.

Scalp treatments – these conditioners are designed to remedy a


variety of skin problems. These scalp-active treatments are chemical
preparations that are developed to target specific disorders.

Leave-in conditioners – these do not need to be rinsed out of the


hair. These contain moisturizers that help lock in and attract moisture to
the hair. Once the hair is dry, these will cause the style to collapse.

Date Developed: Document No. CNHS-HDNCII-01


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SELF-CHECK NO. 2.2-2

Multiple Choice.
Instruction: Choose the letter of the correct answer. Write your answers on
a separate sheet of paper.
1.What makes the hair moist and shiny?
a. hair Rebonding c. right deep conditioning treatment
b. hair bleaching d. perming the hair

2.To assist the conditioning process, what excessive should be removed?


a. shampoo c. conditioner
b. oil d. water
3.It cleanses the hair by removing dirt, grease, skin scale, sweat and
product build-up, leaving the hair ready for blow-drying, setting or chemical
services.
a. shampooing c. rebonding
b. conditioning d. bleaching
4.One of the causes of the hair to get dried out and damaged.
a. hair treatment c. hot oil
b. use of heat styling tools d. combing the hair
5.It is used to wrap after washing around the hair to stop any drips from the
hair entering the eyes or face.
a. shower cap c. gown
b. plastic cap d. towel

6.Movements are slow, smoothing, stroking massage movements done with


the palms of the hands to detangle the hair when rinsing is complete.
a. Effleurage c. Massage
b. Pettrissage d. Coverage
7.Techniques are large, circular, slow, deep kneading massage movements
used t stimulate the scalp when conditioning.
a. Massage c. Petrissage
b. Effleurage d. Coverage
8. What should you ask clients to remove before shampooing?
a. make-up c. coats
b. glasses and earrings d. wrist watch
9. How do you check the temperature of water?
a. on the clients head c. on the back of your wrist
b. on the back of the client’s wrist d. on the client’s elbow
10. What is the name of the technique used to apply the shampoo and
conditioner?
a. petrissage c. rotary
b. effleurage d. massage

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY No. 2.2-2

1. c

2. d

3. a

4.b

5.d

6.a

7.c

8.b

9.c

10. b

Date Developed: Document No. CNHS-HDNCII-01


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TASK SHEET No. 2.2-2A
Title: Apply Keratin & Collagen

Performance Objective: Given the treatment product, you should be


able to apply treatment product according to
product specifications.
Supplies/Materials : Towel, Tissues, Clamps, Mixing bowl, Spatula,
Flannel head band, Protective clothing, Wide-toothed brush, Shower
Cap, Treatment product
Allotted Time: 1 hour and 30 minutes

Equipment : Heating Cap and Trolley

Steps/Procedure:

1. Place a small amount on wet hair.

2. Gently start massaging the hair scalp with


fingertips.
3. Massage for 5-10 minutes to relax and increase
blood flow in the body.

Date Developed: Document No. CNHS-HDNCII-01


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4. Wrap your hair with a shower cap and leave it
for 30 minutes.

5. Once it is done, wash the hair with a mild


shampoo and follow-up with a hair conditioner.

Assessment Method:
Demonstration with oral questioning

Date Developed: Document No. CNHS-HDNCII-01


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Performance Criteria Checklist No. 2.2-2A

CRITERIA
YES NO
Did you….
Properly placed a small amount on wet hair?

Gently started massaging the hair scalp with fingertips?

Carefully massaged for 5-10 minutes to relax and


increase blood flow in the body?

Properly wrapped your hair with a shower cap and leave


it for 30 minutes?

Properly washed the hair with a mild shampoo and


follow-up with a hair conditioner?

Date Developed: Document No. CNHS-HDNCII-01


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JOB SHEET No. 2.2-2B
Title: APPLY HAIR TREATMENT PRODUCT

Performance Objective: Given the tools, supplies and materials,


you should be able to perform the hair and scalp
treatment following proper application.
Allotted Time: 1 hour
Supplies/Materials : Towel, Tissues, Clamps, Mixing bowl,
Spatula, Flannel head band, Protective clothing, Wide-toothed brush,
Shower Cap, Treatment product
Equipment : Heating Cap, Trolley and Hair Blower

Steps/Procedure:
1. Prepare all the materials needed.
2. Thoroughly shampoo and detangle your client’s hair prior to
conditioning. Remove any excess water to assist the conditioning
process.

3. Before carrying out the conditioning treatment, ensure that you are
wearing the correct protective clothing.

4. To ease the application of the conditioning treatment, separate the


hair into four sections.

5. Apply the conditioning treatment with a brush to each section. Mesh


within each section, ensuring that you look out for any piercings that
could get caught. Continue to apply the conditioning treatment until the
client’s hair has full coverage, massage using petrissage.

6. You can put the hair under a CLIMAZONE or hooded dryer to heat
for ten minutes (follow manufacturer’s instructions) or cover with a
plastic cap for processing.

7. Let the hair cool and take the client back to the basin.
8. When the hair is ready for rinsing, turn the water back on, check
temperature on your wrist – then rinse the hair starting at the front
hairline, cupping the hand to direct the water towards the wash basin as
you wet the hair, so that you don’t wet the client’s face. Remember to

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check the temperature with client.
9. Massage using petrissage techniques. Next, use the Effleurage
technique. ‘Effleurage’ movements are slow, smoothing, stroking
massage movements done with the palms of the hands to detangle the
hair when rinsing is complete.

10. Turn off the water and gently squeeze hair to remove excess
water.

11. Wrap a towel around the hair to stop any drips from the hair
entering the eyes or face.

Assessment Method:
Demonstration with oral questioning

Date Developed: Document No. CNHS-HDNCII-01


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Performance Criteria Checklist No. 2.2-2B

CRITERIA
YES NO
Did you….
Properly prepared all the materials needed?
Thoroughly added shampoo and detangled your client’s
hair prior to conditioning? Properly removed any excess
water to assist the conditioning process?
Correctly ensured that you are wearing the correct
protective clothing?
Properly separated the hair into four sections to ease the
application of the conditioning treatment?
Properly applied the conditioning treatment with a brush
to each section? Meshed within each section, ensuring
that you look out for any piercings that could get
caught? Continued to apply the conditioning treatment
until the client’s hair has full coverage, massage using
petrissage?
Carefully put the hair under a CLIMAZONE or hooded
dryer to heat for ten minutes (follow manufacturer’s
instructions) or cover with a plastic cap for processing?
Carefully let the hair cool and took the client back to the
basin?
Properly turned the water back on, checked temperature
on your wrist – then rinse the hair starting at the front
hairline, cupping the hand to direct the water towards
the wash basin as you wet the hair?
Properly massage using petrissage techniques? Carefully
used the Effleurage technique?
Timely turned off the water and gently squeeze hair to
remove excess water?
Properly wrapped a towel around the hair to stop any
drips from the hair entering the eyes or face?

Date Developed: Document No. CNHS-HDNCII-01


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OPERATION SHEET No. 2.2-2C
Title: HEAT CAP

Performance Objective: Given the treatment product, you should be


able to apply treatment product according to
product specifications.
Allotted Time: 30 minutes
Supplies/Materials : shower cap,

Equipment : Heat Cap

Steps/Procedure:

1. Apply an apple amount of conditioner to your hair. (Your hair can be


slightly damp or dry)
2. Cover your hair with a plastic shower cap this is to help keep the Heat
Cap clean. (Plastic cap sold separately)
3. Fasten chin strap by pressing the chin strap button and pushing the
button toward your chin.
4. Plug in the Heat Cap (Make sure your hands are completely dry before
plugging or unplugging the Heat Cap.
5. Adjust the control switch to the desired temperature.
6. Leave the cap in place for 10-30 minutes. (Leaving the cap on for
longer than 30 minutes is not recommended.
7. Once you have finished your treatment remove from your head.
8. Unplug the cap.
9. Wash and style hair as desired.

Assessment Method:
Demonstration with oral questioning

Date Developed: Document No. CNHS-HDNCII-01


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Performance Criteria Checklist No. 2.2-2C

CRITERIA
YES NO
Did you….
Properly applied an apple amount of conditioner to your
hair?
Properly covered your hair with a plastic shower cap this
is to help keep the Heat Cap clean?
Properly fastened chin strap by pressing the chin strap
button and pushing the button toward your chin?
Carefully plugged in the Heat Cap? Made sure your
hands are completely dry before plugging or unplugging
the Heat Cap?
Properly adjusted the control switch to the desired
temperature?
Properly leave the cap in place for 10-30 minutes?
Properly unplugged the cap?
Properly washed and style hair as desired?

Date Developed: Document No. CNHS-HDNCII-01


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OPERATION SHEET 2.2-2D

Title: Operate a Hair Blower

Performance Objective: Given a hair blower, you should be able to


operate and set the proper temperature for a
specific hair following the given manufacturer’s
manual within an hour.
Supplies/Materials: Freshly shampooed and conditioned hair,
towel, wide-tooth comb, straightening
balm / hair protection product, sectioning
clips, round brush

Equipment : Hair Blower

Steps/Procedure:
Read all instructions such as Safety Precautions before using.
Safety Precautions:
WARNING: Do not use the appliance near water. Do not use near
bathtubs, showers, basins or other vessels containing water.
When used in bathrooms, unplug it after use since the proximity
of water presents a risk even when the appliance is switched off.
1. Always unplug the appliance after use.
2. If the appliance overheats it switches off automatically.
Unplug the appliance and let it cool down for a few
minutes. Before you switch the appliance on again, check
the grilles to make sure they are not blocked by fluff, hair,
etc.
3. Do not insert metal objects into the air grilles to avoid
electric shock
4. Never block the air grilles
5. Before you connect the appliance, ensure that the voltage
indicated on the appliance corresponds to the local power
voltage.

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6. Do not use the appliance on artificial hair
7. Do not wind the main cords round the appliance
8. Wait until the appliance has cooled down before storing.
9. In drying hair, connect the plug of the hair dryer to a
power supply socket. For precise drying, attach the
concentrator onto the hairdryer. To disconnect the
attachment, pull it off the hairdryer.
10. Adjust the airflow switch to for hot and strong airflow
for thick hair, for warm and gentle airflow for drying
thin hair, or to switch off.

After use:
1. Switch the appliance and unplug it.
2. Place it on a heat-resistant surface until it cools down.
3.Clean the appliance by damp cloth
4. Keep it in a safe and dry place, free of dust. You can also hang it
with the hanging loop (4).

Assessment Method:
Demonstration with oral questioning

Date Developed: Document No. CNHS-HDNCII-01


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Performance Criteria Checklist 2.2-2D
CRITERIA
YES NO
Did you…
Always unplug the appliance after use?
Properly unplugged the appliance and let it cool down for a
few minutes? Checked the grilles to make sure they are not
blocked by fluff, hair, etc.?
Properly ensured that the voltage indicated on the
appliance corresponds to the local power voltage?
Properly waited until the appliance has cooled down before
storing?
Accurately connected the plug of the hair dryer to a power
supply socket? Properly attached the concentrator onto the
hairdryer? Carefully pulled it off the hairdryer?
Properly adjusted the airflow switches to for hot and
strong airflow for thick hair, for warm and gentle airflow
for drying thin hair, or to switch off?
Carefully switched the appliance and unplug it?

Date Developed: Document No. CNHS-HDNCII-01


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Developed by: CNHS Page 34

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TASK SHEET No. 2.2-2E

Title: Perform Blow drying Procedure

Performance Objective: Given two clients, one with thick hair and one
with thin hair, you should be able to perform the
blow-drying procedure following the procedures
within 4 hours.
Supplies/Materials :

Freshly shampooed and conditioned hair


A towel
A wide-tooth comb
Straightening balm / hair protection product
Sectioning clips
A round brush

Equipment : Hair blower

Steps/Procedure:
1. Attend to a client
2. Prepare protective clothing materials and gadget according to
salon policies and requirements.
3. Prepare your client for the procedure. Let the client remove
personal accessories. Let the client wear protective clothing.
4. Shampoo client’s hair without scratching the scalp then drape
properly.
5. Perform blow-drying procedures.
6. Present output to trainer.
Assessment Method:
Demonstration with Oral Questioning

Date Developed: Document No. CNHS-HDNCII-01


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Performance Criteria Checklist 2.2-2E

CRITERIA
YES NO
Did you…
Professionally attended to a client?

Properly prepared protective clothing materials and


gadget according to salon policies and requirements?

Properly prepared your client for the procedure. Let the


client remove personal accessories. Let the client wear
protective clothing?

Properly placed shampoo client’s hair without scratching


the scalp then drape properly?

Properly performed blow-drying procedures?

Properly presented output to trainer?

Date Developed: Document No. CNHS-HDNCII-01


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Developed by: CNHS Page 36

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Information Sheet No. 2.2-3

CLIENT’S RESULT/OUTCOME

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Determine the client’s hair maintenance;

2. Advice an appropriate hair maintenance to the patron; and

3. Record all the services the client/patron receives in the


salon.

Introduction
The lesson deals with the client’s/patron’s safety precautions to
bedone and after care services. It also deals with appropriate
hairmaintenance after the hair treatment. It deals with the manner of
storing,keeping, and sanitizing tools and implements and units used in
ahygienic way.

PATRON CARE
After-care and subsequent salon services include:
1. Advising patrons on how to manage
new styles;
2. Passing product knowledge onto the
patrons, together withmanufacturer’s
recommendation for after care;
3. The possible effects that salon
services might have on the
patronand his/her hair in the future;
4. Encouraging client/patrons to ask
about salon services which theyare
unsure;
5. Guide patrons to adopt safe
practices;
6. Promoting the patron to use the

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products and practices that will benefit her and keep his/her hair
in good condition; and
Image 1. Ways on Beautiful Healthy Hair
7. Recording carefully all the services the client/patron receives in
the salon, so that they can be readily identified if she ask for a
repeat treatment.

MAINTAINING A HEALTHY HAIR CONDITION


Keeping hair in good condition requires the regular use of
conditioners or maintaining product in consonance with the hair
treatment received by the patron. This maintenance will reduce the
effects of
harsh
chemical
s and
physical
treatmen
ts.

Many poor hair states are caused by ignoring the basic principles
ofgood hair-dressing, grooming, cleaning, rinsing the hair
correctly,carrying out processes as recommended, and handling the
hair gently.This will all help to ensure good hair condition. Conditioner
will keephealthy hair looking good and help in styling.

Image 2. Maintaining Healthy Hair Condition

Date Developed: Document No. CNHS-HDNCII-01


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Self-Check No. 2.2-3
Multiple Choice:

Directions: Read and understand the questions below. Select the


letterof the correct answer from the given options. Use a separate sheet
ofpaper for your answers.

1. It refers to the science of maintaining health.


a) cleanliness c) sanitized
b) hygiene d) disinfect
2. It refers to the application of methods to prevent disease.
a) sanitation c) sanitized
b) hygiene d) cleanliness
3. A material used to blot excess water after shampooing.
a) hand towel c) bath towel
b) face towel d) bath robe
4. This should be done to soiled or disposable material after
thetreatment.
a) burned c) buried
b) discarded d) left unattended
5. This is an after-care salon service.
a). manage new styles
b). manage new salon
c). manage new treatment
d). manage new products
6. When using commercially prepared product,
cosmetologist/operatorand client/patron should_____________:
a). follow colleague’s direction
b). follow client’s/patron’s direction
c). follow teacher’s direction
d). follow manufacturer’s direction of the product used

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7. The manner of how a client’s/patron’s service, previously
receivedcould readily be identified if she asks for a repeat treatment
is_________.
a). recording carefully the services
b). taking notes of the services
c). taking care of the belongings
d). taking care of the jewelries
8. To keep his/her hair in good condition after the treatment a
patronshould__________?
a). requires the use of shampoo
b). requires the regular use of conditioners or maintaining
product
c). requires the use of blow-dryer
d). requires the use of hair oil
9. The purpose of using hair maintenance after the
treatmentis__________?
a). reduce the effect of applied heat
b). reduce the effects of harsh chemicals and physical treatment
c). reduce the effect of water
d). reduce the effect of covering the hair
10. Washing of the hair under clean water to remove traces of
shampoosoap or impurities refers to.
a). rinsing
b). hair styling
c). shampooing
d).massaging

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY No. 2.2-3

1. b

2. a

3. c

4. b

5. a

6. d

7. a

8. b

9. b

10. b

Date Developed: Document No. CNHS-HDNCII-01


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Information Sheet No. 2.2-4
SALON POLICIES AND PROCEDURES

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the policies inside the salon;
2. follow the policies and procedures implemented by the salon;
and
3. apply on a workplace.
Introduction
Beauty professionals can communicate with clients in ways that
even a psychologist cannot. By helping our clients make positive
changes in their hair, we CAN and DO affect their self-image and self
esteem.

SALON GENERAL POLICIES


Work Schedule
The salon operating hours are as follows:
Monday 9am-6pm
Tuesday 9am-6pm
Wednesday 9am-6pm
Thursday 9am-7pm
Friday 9am-6pm
Saturday 7am-5pm
Dress Code
The following dress code has been outlined for your
convenience. The entire staff is expected to follow these guidelines.

DRESS CODE: The entire staff should dress stylishly for work. The
staff’s clothing, hairstyle, skin, make-up, and nails should reflect a
fashionable image. Change your hairstyle or color at least twice a year,

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this is to include the nail and skin care department. If you do not buy
what you are selling why should the client?

Our business is one of fashion in hair, skin and nails. It is only


logical that we ourselves project an image which is neat, clean,
fashionable, and current in appearance. That includes grooming and
apparel.

The following guidelines have been set for


all departments and service personnel to help
us project the correct image.
1. All clothing must be kept neat and
clean at all times, including footwear.

2. Style is a matter of personal taste,


however we must bear in mind at all times that
we cater to the public and we must maintain
our decorum and keep our attire in good taste.

3. Hands and fingernails must be


clean and well groomed at all times.

4. Body odor is unpleasant for those around you, you must be


conscious of your personal hygiene at all times.

Picture 1. Proper Dress Code


Take note:
You are expected to arrive at work well groomed with a
fashionable appearance in your dress, hairstyle and make-up. The
reason for our dress code is to aid in creating a fashionable image for
our salon.

STAFF MEETINGS
Our meeting provides an
opportunity for all staff members to
communicate with each other and with
Date Developed: Document No. CNHS-HDNCII-01
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management. Meetings will include discussions of:
1. New product knowledge.
2. In-salon schedules.
3. Future advertising and promotions.
4. Personal or client problems relating to the entire staff.
5. Any revisions of the Policies Picture 2. Staff Meeting
and Procedures Manual.
6. Plans for advanced education and trade shows.

All members of our staff are urged to participate in our group


discussion. New ideas are always welcome. At least three days prior to
the meeting, staff will receive an agenda of the subject matter to be
discussed.

Scheduling Policy
To service our clients we must do business when they want to do
business…not when we want.
Procedure

1. Clients come first.

2. Weekends and holidays are very important. Be sure you


report to work as scheduled.

3. Any member of staff unable to report to work due to illness


or emergency must call the salon first thing in the morning
so we can be prepared.

4. Staff members requesting time off are required to serve


notice as follows:
1. Employees – must give fourteen (14) days advance notice
in writing.
2. Independent contractors – must give 7 days advance
notice in writing.
3. Notice is to be given to: ________________________.

5. The salon will be closed on the following days: -

Date Developed: Document No. CNHS-HDNCII-01


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1. Christmas Day
2. New Years Day
3. Easter
4. Thanksgiving Day
5. Fourth of July
6. Labor Day
7. Memorial Day

SMOKING, EATING AND DRINKING POLICY


Smoking
Our policy is to be courteous and thoughtful of our clients.
Therefore this salon observes a smoke free environment. Smoking is not
tolerated by employees or clients.

Eating
We have reserved an area in the salon for eating. Please ensure
that you are aware of this and confine yourself to this area when eating
(dispensary & back table). Alcohol and drugs are not permitted.

HEALTH & SAFETY


Fire extinguishers are located inside the front door of the
dispensary. Read the directions carefully so that you know how to use it
in case of an emergency.
Emergency fire and police telephone numbers
are located on the top of each work station.
In case of an injury to a client or employee that
requires medical attention, notify your manager who
will call the emergency medical technicians if
necessary.
Equipment
Heat lamps and curling irons get very hot, BE
CAREFUL.
Be careful that electrical cords are not becoming frayed or worn
out. A short in the cord may cause electrical shock or fire.
Be careful with the steam machine; please unplug all of our
electrical equipment.
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Picture 3. Checking of
equipment
PROFESSIONAL WORK OUTSIDE OF SALON
Our salon supports the state laws and we expect concentration
and dedication when servicing the salon clients.

1. Please notify us of any part-time employment you are


involved in (if an employee only).

5. Employment with another salon will need to be discussed with


the Owner.

REASONS FOR WHICH AN EMPLOYEE


WILL BE DISMISSED.

1. Unprofessional working manner.


2. Poor quality of work.
3. Low percentage of repeat clientele (under 60%).
4. Personality incompatibility with salon image.
5. Consistent tardiness.
6. Theft of any kind.
7. Use o alcohol or drugs on the job.
8. Obscene language.
9. Unlawful service outside of the salon.

We use the following warnings and discipline system


(a) Oral warning – or oral counseling.
(b) Written warning – documenting all steps.
(c) Situational counseling.
(d) Termination.

Date Developed: Document No. CNHS-HDNCII-01


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NON-DISCRIMINATION POLICY

It is our policy not to discriminate against any employee because of


race, religion or color, sex, age creed, nation origin, or status with
regard to public assistance, marital status, or disability. This policy
relates to all phases of employment including, but not limited to
recruiting, employment, placement upgrading, demotion, transfers,
layoff, recall and termination, rates of pay or other forms of
compensation.

Date Developed: Document No. CNHS-HDNCII-01


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Self- Check No. 2.2-4

(Modified TRUE or FALSE): Write T if the statement is True, and write


F if the statement is False.

1.All clothing must be kept neat and clean at all times, including
footwear.
2. Fire extinguishers are located outside the front door of the dispensary.
3. Style is a matter of personal taste, however we must bear in mind at
all times that we cater to the public and we must maintain our decorum
and keep our attire in good taste.
4.Hands and fingernails must be clean and well groomed sometimes.
5. Body odor is unpleasant for those around you, you must be
conscious of your personal hygiene at all times.
6. Employment with another salon will need to be discussed with the
Owner.
7. Alcohol and drugs are not permitted.
8.Smoking is tolerated by employees or clients.
9. At least three days prior to the meeting, staff will receive an agenda of
the subject matter to be discussed.
10.Any member of staff unable to report to work due to illness or
emergency must call the salon first thing in the morning so we can be
prepared.

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY No. 2.2-4

1. T

2. F

3. T

4. F

5. T

6. T

7. T

8. F

9. T

10. T

Date Developed: Document No. CNHS-HDNCII-01


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Information Sheet No. 2.2-5
ERGONOMICS ON HAIRDRESSING

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the ergonomics on hairdressing;
2. observe correct posture on working; and
3. apply the proper position of the body and equipment used.
Introduction
Hairdressers suffer a huge amount of work related injuries.
Nearly every part of the body is put at risk of injury from this job.
Ergonomics on Hairdressing
Standing on a hard concrete floor for long periods puts undue
stress through your feet, knees, and back. Lower body problems run
from achy joints to varicose veins. To counteract this use a rubber anti-
fatigue mat to add some needed cushion and when able sit for breaks.
Saddle chair stools are a good way to do this as well. These chairs will
decrease stress to your legs and back while still allowing you to move
nimbly. You are more balanced and it is easier to stand frequently from
a saddle seat compared to a standard stool. While standing vary your
position. Most of us favor one leg and bear the majority of the weight
through one side. This is risky for your body. Using supportive shoes
also helps. These should lace up, have non-slip soles, and provide some
cushion. If you are having feet problems talk to your health care
provider about whether custom orthotics or off the shelf insoles would
help.

Date Developed: Document No. CNHS-HDNCII-01


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Image 1. Varying position while standing.
The Adjust-a-Sink allows you to bring the sink higher eliminating
strain on shoulders, neck, and back.
Bending over to shampoo is a typical cause of low back pain.
Spread your feet apart and bend at the knees while keeping your back
straight. Another option is to put one foot forward of the other shoulder
width apart and bend at the hips and knees, again keeping the back
straight. The closer you stand to the client the less you have to bend
over. The best solution is to eliminate the bending over altogether.
The Adjust-a-Sinkallows you to adjust the sink to a better height for
you and your client. If there is a shampoo person in the salon utilize
them to help as well.

Image 2.The hairdresser uses an adjust-a-sink.

When cutting hair be sure to adjust the chair height so you are
not bending over. Keeping your arms elevated in front of you for long
periods creates problems in the neck, arms, and back. Your body is not
designed to maintain these static postures for long periods. The
resulting muscle strain, knots in the muscles, and pinched nerves
cause pain, numbness, tingling, and heaviness in the arms. Keep your
elbows close to your sides as much as possible. Stretch your neck,
arms, and back between clients. Keeping yourself limber and strong is a
necessity. Establish and maintain a regular stretching and
strengthening program. Print out our stretching sheet to learn some
basic stretches.

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Image 3. Adjusting the chair’s height so you’re not bending over.

Be more aware of your body positions. Use the mirror to watch


yourself and see unnecessary neck bending forward or to the sides.
Keep your ears over your shoulders. Look with your eyes not your neck.
Tendonitis of the thumb or forearm muscles is common. One way
to deal with this is to use proper scissors. Keep the blades sharp to
minimize the force needed, while this may seem a small detail consider
the millions of cuts you make! Trying to keep the wrists relatively
straight and avoid awkward positions that bend your wrists up or down
excessively is the most important consideration. Swivel-thumb scissors
allow you to minimize awkward strenuous positioning of the wrist and
thumb. Also, become aware of the tension in your forearms. Work with
the arms as relaxed as possible.

Image 4. Proper gripping on dryer to keep wrists straight.

Work related stress and working over 15 years have been shown
to be related to increased injuries. So the longer you work the more

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important proper ergonomics becomes. If you are new to the field it is
important to address these risk factors preventatively before you get
injured!

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Self-Check No. 2.2-5
Fill in the blank.
Instructions: Write the letter of the correct answer. Use your answer
sheet.
1. allows you to bring the sink higher eliminating strain
on shoulders, neck, and back.
a. Adjust-a-sink c. Sink-in
b. Kitchen sink d. Any sink
2.While standing vary your .
a. weight c. style
b. position d. gesture
3. is a typical cause of low back pain.
a. Stretching c. bending over to shampoo
b. Haircutting d. Lifting
4. chair stool will decrease stress to your legs and back
while still allowing you to move nimbly.
a. Movable c. Electric
b. Saddle d. Rocking
5. The you stand to the client the less you have to
bend over.
a. closer c. farness
b. distance d. remoteness
6. Change your grip on tools like dryer to keep your wrists
.
a. bend c. firm
b. curve d. straight
7. Keep your ears over your .
a. shoulders c. hands
b. neck d. waist

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8. Look with your not your neck.
a. patron c. shoulders
b. elbow d. eyes
9. Use the to watch yourself and see unnecessary neck
bending forward or to the sides.
a. dryer c. ear pad
b. heated cap d. mirror
10. Keeping your arms in front of you for long periods
creates problems in the neck, arms, and back.
a. elevated c. bend
b. straight d. inclined

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY NO. 2.2-5

1. A

2. B

3. C

4. B

5. A

6. D

7. A

8. D

9. D

10. A

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Information Sheet No. 2.2-6

OCCUPATIONAL HEALTH AND SAFETY

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. explain the health and safety of a hairdresser;
2. follow safety procedures; and
3. apply safety in the workplace.
Introduction
Hairdressers, aestheticians, spa workers, and barbers have
similar functions when they work in a salon. They have to work with
different clients from children to adults, and male to female.
Health and safety symbols
The symbols below show at a glance how a chemical is
hazardousand must, by law, appear on products that contain
dangerouschemicals.

WHAT DOES A HAIRDRESSER DO?

Talk to clients about their requirements and provide advice on


hair care.

1. Shampoo, condition, and rinse hair.


2. Cut hair using clippers, scissors, or razors.
3. Provide services such as colouring, bleaching,
applying treatment, permanent waving (with
chemical solutions), straightening, and tinting.
4. Dry hair and style it using brushes, combs,
curling or straightening irons, and other
equipment.

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5. Operate a cash register and computer.
Figure 1. A hairdresser
6. Perform reception duties such as answering telephone calls and
making appointments.
7. Sell retail products.
8. Maintain client records.
9. Clean the salon, work areas, and equipment.

What are some health and safety issues for hairdressers?

There are several potential health and safety hazards associated with
hairdresser's duties, including:

1. Standing for long hours.

2. Working in awkward postures or performing repetitive tasks.

3. Repetitive strain injury.

4. Risk of cuts, bruises or burns from scissors, hairdryers,


chemicals and other equipment.

5. Risk of pain or injury from lifting or carrying heavy loads.

6. Work in staggered shifts.

7. Exposure to workplace violence.

8. Fatigue and other health problems from long hours of work.

9. Stress.

10. Slips, trips and falls from wet and untidy floors, strayed wires
and obstructed floors.

11. Exposure to chemicals such as aerosols in hair care,


solutions, cosmetic and cleaning products.

12. Skin and respiratory disorders from allergenic or irritating


materials.

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13. Risk of contracting infectious diseases.

14. Inadequate lighting (glare, low levels, etc.) can cause workers
to adopt awkward postures.

What are some preventive measures for a hairdresser?

Design the salon ergonomically: Provide workbenches, reception


desks, washbasins
(for tasks such as
cutting, styling,
shampooing, etc) at the right
height, and adjustable
stools and chairs for
sitting. Rearrange the
work area so that the task,
materials (shampoos,
conditioners, dyes etc),
equipment (scissors, blow-
dryers, etc.) and controls
are within easy reach and do not require stretching or twisting.

Figure 2. Orientation for preventive measures

1. Wear comfortable shoes with non-skid soles.


2. Take regular rest breaks and exercise.
3. Rotate job functions to prevent overuse injuries.
4. Keep active during work hours.
5. Rotate basin duty (to avoid prolonged contact with water).
6. Purchase scissors, blow-dryers, styling rods and rollers, gloves, etc.,
which are easy and safe to use.
7. Store frequently used, heavy objects, and material between knee and
shoulder height.
8. Inspect tools and equipment and make sure they are in good
condition. Clean all equipment after each use.

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9. Treat all body substances such as blood as potentially infectious -
always wear gloves.
10.Make sure all sharp equipment is disposed of in a safe manner.
11. Clean the floor at frequent intervals, and always as soon as there is
a spill.
12. Provide local exhaust ventilation where there is a risk of exposing to
hazardous chemical fumes.
13. Wear personal protective equipment (PPE) such as gloves, aprons
and eye protection.
14. Read manufacturer’s instructions on how to use appliances and
hair products safely.
15. Determine which products contain hazardous chemicals or
ingredients and label them properly.
16. Use a less harmful chemical or product where possible.
17. Wash hands frequently to prevent infection.
18. Wear appropriate personal protective equipment (e.g., gloves made
from the correct material for that chemical), and wash immediately with
water and soap after any skin contact with chemicals.
19. Avoid contact with products that contain known sensitizers such as
certain hair dyes.
20. Moisturize your hands regularly.
21. Maintain proper lighting levels.
22. Maintain a first-aid kit and have first aid training.

What are some good general safe work practices?


1. Follow safety procedures for:
1.1. Hair products, equipment and tools.
1.2. Electrical safety.
1.3. Manual material handling/ lifting.
2. Workplace violence.
3. Good hygiene practices.
4. Practice safe lifting techniques.

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5. Practice good housekeeping procedures.
6. Use, maintain and store personal protective equipment as
recommended by the manufacturer.
7. Learn how to clean equipment and tools properly.
8. Know first aid.
9. Follow company safety rules.
10. Know how to report hazards.

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Self-Check No. 2.2-6

Modified True or False. Write T if the statement is True, and write F if


the statement is false. Write your answers on a separate sheet of paper.
1.Wear comfortable shoes with skid soles.
2. Take regular rest breaks and exercise.
3. Rotate job functions to prevent overuse injuries
4. Discard manufacturer’s instructions on how to use appliances and
hair products safely.
5. Determine which products contain hazardous chemicals or
ingredients and label them properly.
6. Use a more harmful chemical or product where possible.
7. Practice safe lifting techniques.
8. Practice good housekeeping procedures.
9. Use, maintain and store personal protective equipment as
recommended by the manufacturer.
10. Learn how to clean equipment and tools properly.

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY 2.2-6

1. F

2. T

3.T

4. F

5. T

6. F

7. T

8. T

9. T

10. T

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Information Sheet No. 2.2-7
FIRST AID ON HAIR SALON

Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the top hazards in the salon;
2. discuss each hazards in the salon; and
3. apply the proper use of first aid.
Introduction

Cuts, burns, falls, and chemical spills can wreak havoc on you
your staff and clients. Protect yourself as best as possible. So what are
the main types of emergencies that can occur at hair salons?

HERE ARE THE TOP 5 HAZARDS AT THE SALON:


1.) CUTS
2.) THERMAL BURNS
3.) ELECTRICAL BURNS
4.) FALLS
5.) CHEMICAL SPILLS / INHALATION

Cuts – Stylists use razor sharp scissors and


cuts are a possibility. Did the stylist take a little
too much off around the ear and make you look
like Van Gogh? Better pack some gauze in that
first aid kit.

F
Figure 1. Cut

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Thermal burns –
With
straightening irons,
curling irons, and ovens at
cosmetology schools,
thermal burns are very
likely. Cool water works
best on burns – stay away
from ointments, butter, etc.

Figure 2. Thermal Burns

Electrical burns –Too many appliances plugged into power strips


can cause fires. Curling iron, straightening iron, and a hair dryer? All
of these draw serious amperage and can overload electrical
cords. Remember to keep them away from the water as well to prevent
electrocution. Make sure your staff knows how to shut of the power at
your circuit panel as well. Figure 3.
Electrical burns

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Falls – The broom is your friend! Keeping hair swept up will
prevent falls, ankle sprains, and broken wrists. The last thing you need
is a little old lady
taking a header
in the salon
and having
the fire

department show up.

Figure 4. Falls

Chemical Spills and Inhalation – 99% of all salons are well


ventilated and it is important to keep chemicals separate. Bleach and
ammonia are poisonous when mixed
together. Each salon should have an MSDS
(Material Safety and Data Sheets) that lists
all of the chemicals used in the salon and
their chemical properties to be OSHA
compliant.

Figure 5. Chemical Spills and Inhalation

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Self- Check 2.2-7

Matching Type: Match Column A with column B. Write your answers


before the number.
Column A Column B

1. poisonous when mixed together a. keep away from water

2. water works best on burns b. electrical burns

3. many appliances plugged into c. material safety & data

sheets

power strips can cause fires d. bleach and ammonia

4. to prevent electrocution e. model safety & data strips

5. MSDS f. cool

Modified True or False. Write TRUE if the statement is true, and write
the correct answer of the underlined word if it is false.Write your
answers before the number.
1.With straightening irons, curling irons, and ovens at
cosmetology schools, cuts are very likely.
2. Make sure your staff knows how to shut of the power at
your circuit panel as well.
3. Bleach and detergent are poisonous when mixed
together.

Date Developed: Document No. CNHS-HDNCII-01


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ANSWER KEY No. 2.2-7

Matching Type

1.D

2.F

3.B

4.A

5.C

Modified True or False

1.thermal burns

2. TRUE

3.ammonia

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BIBLIOGRAPHY

Book

Capuno, J.H. and Aunor, T.F. (2016) Hairdressing Volume II

Website

Health surveillance for dermatitis - see


www.hse.gov.uk/pubns/guidance/g403.pdf

Health and Safety Executive SR11 (2009) from


www.hse.gov.uk/pubns/guidance/ and
www.hse.gov.uk/coshh/essentials/

MY HAIRDRESSER Online. (2017). https://www.myhdhair.com

My HairStylingTools: Professional Hair Tools. (2017).


http://www.myhairstylingtools.com/Hair-Cutting-Shears-
Tools_c_672.html

Posters on protective gloves and skin care - see www.hse.gov.uk/skin/information.htm

Shampoo Basin (2017)


https://www.rehabmart.com/category/shampoo_basins.htm
Steam Cap. (2016). http://www.differencebetween.info/difference-
between-heat-cap-and-hair-steamer
Stuart Kightley. Osbornes Law. http://osborneslaw.com/personal-
injury-solicitors/types-of-accidents/beauty-treatments-compensation-
claims/hairdressing-accident-compensation-claims/

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