BUSINESS WRITING REVISION

Part 1: Match the informal phrases with the formal phrases

Write a, b, c, d for each answer

Formal

Informal

1.Could you help me..?[]

a.We would like to remind you that...

2.You haven't sent your payment...[] b

b. We note from our records that you have not sent...

3.Please don't forget...[]

e.Is it necessary for me to...?

d. I would be grateful if you could assist me

4.Do I need to...[]

Câu 1.1.......

Câu 2.2.......

Câu 3.3.......

Câu 4.4.......

Write a, b, c,d for each answer

Formal

Informal

1.Say hello to Bob.[]

a. I am afraid I will not be able to attend.

2.See you next week.[]

b. Please let us know your requirements.

3.What do you need?[]

b
c. I look forward to meeting you next week.

4.Sorry,I can't make it.[]

d.Give my regards to Robert

Câu 5.1.......

Câu 6.2.......

Câu 7.3.......

Câu 8.4.......

Write a,b, c,d for each answer

Informal

Formal

1. You haven't sent your payment...[]

a. I look forward to meeting you next week.

2.Please don't forget...[]

b.I was wondering if you could come ...

3.Could you please come...[]

ab

c. We note from our records that you have not sent...

4.See you next week.[]

d.We would like to remind you that

Câu 9.1.......

Câu 10.2.......

Câu 11.3.......

Câu 12.4.......

Write a, b, c,d for each answer

Informal

Formal

1.What do you need?[]

d

a. I am afraid I will not be able to attend

2.Sorry,I can't make it.[]

b. We regret to advise you that...

3.I'm sorry to tell you that...[]

c.We can assure you that...

4.I promise that...[]

d. Please let us know your requirements

Câu 13.1.......

Câu 14.2.......

Câu 15.3.......

Câu 16.4.......

Write a,b, c,d for each answer

Informal

Formal

1. I'm sorry to tell you that...[]

a. I can assure you that...

2.I promise that...[]

b.I was wondering if you could come ...

3.Could you please come...[]

c. Please accept our apologies for...

4.I'm sorry for...[]

d.We regret to advise you that..

Câu 17.1....... BUSINESS WRITING REVISION

Part 1: Match the informal phrases with the formal phrases

Write a, b, c, d for each answer

Formal

Informal

1.Could you help me..?[]

a.We would like to remind you that...

2.You haven't sent your payment...[] b

b. We note from our records that you have not sent...

3.Please don't forget...[]

e.Is it necessary for me to...?

d. I would be grateful if you could assist me

4.Do I need to...[]

Câu 1.1.......

Câu 2.2.......

Câu 3.3.......

Câu 4.4.......

Write a, b, c,d for each answer

Formal

Informal

1.Say hello to Bob.[]

a. I am afraid I will not be able to attend.

2.See you next week.[]

b. Please let us know your requirements.

3.What do you need?[]

c. I look forward to meeting you next week.

4.Sorry,I can't make it.[]

d.Give my regards to Robert

Câu 5.1.......

Câu 6.2.......

Câu 7.3.......

Câu 8.4.......

Write a,b, c,d for each answer

Informal

Formal

1. You haven't sent your payment...[]

a. I look forward to meeting you next week.

2.Please don't forget...[]

b.I was wondering if you could come ...

3.Could you please come...[]

ab

c. We note from our records that you have not sent...

4.See you next week.[]

d.We would like to remind you that

Câu 9.1.......

Câu 10.2.......

Câu 11.3.......

Câu 12.4.......

Write a, b, c,d for each answer

Informal

Formal

1.What do you need?[]

d
a. I am afraid I will not be able to attend

2.Sorry,I can't make it.[]

b. We regret to advise you that...

3.I'm sorry to tell you that...[]

c.We can assure you that...

4.I promise that...[]

d. Please let us know your requirements

Câu 13.1.......

Câu 14.2.......

Câu 15.3.......

Câu 16.4.......

Write a,b, c,d for each answer

Informal

Formal

1. I'm sorry to tell you that...[]

a. I can assure you that...

2.I promise that...[]

b.I was wondering if you could come ...

3.Could you please come...[]

c. Please accept our apologies for...

4.I'm sorry for...[]

d.We regret to advise you that..

Câu 17.1.......

Câu 18.2.......
Câu 19.3.......

Câu 20.4.......

Write a,b, c,d for each answer

Formal

Informal

1.Could you...[]

a.I look forward to meeting you next week.

2.I promise...[]

b. I was wondering if you could come ...

3.Could you please come...[]

c. I can assure you that ...

4.See you next week.[]

d. I would be grateful if you could...

Câu 21.1.......

Câu 22.2.......

Câu 23.3.......

Câu 24.4.......

Write a, b,c,d for each answer

Informal

Formal

1.Thanks for the email of 12 Feb[]

a.With regard/reference to...

2.Please could you...[]

b. I was wondering if you could

3.What do you need?[]

c. Thank you for your email received on 12 February.

4.Re...[]

d. Please let us know your requirements.

Câu 25.1.......

Câu 26.2.......

Câu 27.3.......

Câu 28.4.......

Write a, b, c, d for each answer

Informal

Formal

1.You haven't...[]

a.With regard/reference to...

2.Don't forget...[]

b.We note from our records that you have not ...

3.Re...[]

c.We would like to remind you that...

4.What do you need?[]

d.Please let us know your requirements.

Câu 29.1.......

Câu 30.2.......

Câu 31.3.......

Câu 32.4.......

Write a,b,c,d for each answer

Informal
Formal

1.Do I need to ...[]

a.With regard/reference to...

2.Sorry,I can't make it.[]

b. Is it necessary for me to...?

3.Re...[]

c. However,.../In addition,.../Therefore,...

a4.But.../Also.../So...[]

d. I am afraid I will not be able to attend.

Câu 33.1.......

Câu 34.2.......

Câu 35.3.......

Câu 36.4.......

Write a,b,c,d for each answer

Formal

Informal

1.Could you please come...[]

a. I look forward to meeting you next week.

2.I'm sorry for...[]

b. I was wondering ifyou could come...

3.See younext week.[]

c.Please accept our apologies for...

d. Give my regards to Robert

4.Say hello to Bob.[]

37.1.......

Cau 38.2.......

Ciu 39.3.......

Câu 40.4.......

Part 2:Give the formal TONES of these keys words

Câu 41.right

corad

Câu 42.Get in touch with

Câu 43.I think

Jn my opinion

Câu 44.must

be ne quired to

Câu 45.Seem

Câu 46.help

Câu 47.Find out

discover

Câu 48.Sorry

apologies jor

Cau 49.give

Câu 50.Check

Câu 51.Buy

Câu 52.Point out

Câu 53. In a nutshell

Câu 54.chance

Câu 55.Start

Câu 56.Ask for

Câu 57.It's OK

Câu 58. To sum up

Câu 59.Wrong

Incorcect

Câu 60.home
nesident

Câu 61.Tell

Câu 62.Look at

Câu 63.Ask

Câu 64.Try

Câu 65.Deal with

Câu 66.Think about

Câu 67.Totally

Câu 68.Be sorry

hegret

Câu 69.Put off

Câu 70.Set up

Part 3: Choose a subject line for each email

Câu 71.Subject:

Migrating your business to the cloud is a major undertaking, Does your current system the
bandwidth? Howlong will it take? What kinds of challenges should you be prepared for?

If you're considering the cloud but arent sure where to start, you might find our free guide The
UltimateCloud Migration Survival Guide to be helpful.The easy-to-read guide covers:

The benefits of cloud communication

Important considerations for choosing a provider

Pre-and post-mora' on checkists, and so much more

Gain a belter understanding of cloud migration so you can make informed decisions about the future
of yourbusiness.

Download the guide today! Best,

Jane Doe

A. Great meeting you at last night's event!

B. We'd love feedback about your recent purchase

C.Got one minute to review us?

Dy Free guide cloud migration made easy

Câu 72.Subject:..................

Hi John.
We just want to take this opportunity to thank you for choosing FireSafe as your company's provider
of fireextinguishers, alarm systems, and inspections. We are proud of our satisfied clientele and look
forward tomany years of working together.

You'll be getting an email soon from your account representative, but if you have any questions in
themeantime,you can respond to this email or call us at 555-834-2833

Thank you again for your business, and stay safe!

A. Thanks for reaching out to us

B. Your automatic payment is approaching

C.Welcome to the CCC Team

Dx Thank you for choosing FireSafe

Câu 73.Subject:.................

Hi Tom,

It was great to meet you last night at the Cybersecurity for Small Business workshop. I enjoyed
ourconversation afterward-particularly, hearing about your struggles with identif ying a pricing
structure andhow you overcame that.

Here is a link to the site I mentioned during our conversation. I think you'll find it
helpful.www.helpfulwebsiteyouwanttoshare.com Stay in touch,

Scott

A.Only 5 spots left for routine remix night on December 9th

B.You forgot to save your seat!

C. You're invited! Routine remix night at core values fitness

Dx Great meeting you at last night's event!

Câu 74.Subject:..................

Hi John,

Thank you for reaching out to learn more about Marketing ABC! The best way to learn about our
offeringsas they pertain to your particular business is to set up a free marketing consultation with
one of ourspecialists.During the one-hour session, we will assess your online presence and then
identify which of ourproducts and/or services are best suited for your business.

There will be no obligation to sign up afterward, and we'll also provide easy-to- implement tips
throughoutthe call that you can do on your own.

If you'd like to set up one of these super helpful (and free!) consultations, click here to choose a time
slot orjust give us a call at (617) 555-7177

We look forward to hearing from you!

Best regards,

A. Shipping information
B.y Thanks for reaching out to us

C. Special offer!

D.Meeting 14/5

Câu 75.Subject:.....

Luisa, I've emailed Michelle and Roberto about the changes to the contract. Shall I have a word
withMichelle to make sure she understands what's going on? You work with Roberto - can you talk to
him?Thanks for your help -I appreciate it.

A.xAction re contact

B.Meeting 14/5

C. Special offer!

D. Shipping information

au 76.Subject:

Hello there John!

Thanks for signing up to receive emails from Collis Chiropractic Care! You're now part of a community
ofhundreds of individuals just like you, looking to take charge of their health and longevity. As a
subscriber,you can expect to get:

First dibs on special offers and event registrations. Tips, tricks, and takes on the latest in chiropractic
care.Exclusive subscriber-only updates and promos codes.

....and much more! (But don't worry, we won't bombard you \ ).

Better yet, as a new subscriber, we want to express our thanks by offering you 25% off your next
visit! Noprinting necessary, just give us your email address when you book the appointment.

To book your 25% off appointment, call us now at 555-555-2523. We look forward to seeing you!

The CCC Team

P.S. If you want even more Collis Chiropractic in your life, like us on Facebook, follow us onInstagram,
or browse our blog so you won't miss out on any of our goodies!

AxWelcome to the CCC Team

B. Shipping information

C. Special offer!

D. Thanks for reaching out to us

Câu 77. Subject: ...

Hi Jane,

Are you looking to make the most out of your Google Ads budget this fall?
On October 15th, join our in-house experts as they share their Top 5 Google Ads Tips for capturing
morequality leads this fall and in the year to come. These are strategies you can implement to ensure
businessgrowth and get as much as possible out of your budget.

You'll come out of this virtual session knowing how to:

·Utilize search partner and display ads the right way.

·Segment your target audience for effective reach.

·Understand and improve your ad campaign structure.

We'll also cover the latest (and not so greatest) Google Ads Search terms report change and so much
more!Don't miss out on this harvest of information. Save your seat today to become your own
Google Ads expert!See you soon,

The WordStream Team

A. Only 5 spots left for Routine Remix Night on December 9th

Bx[Free webinar] 5 Ways to Get the Most Out of Your Google Ads Budget

C. Beckers Bicycle thanks you for your business!

D. You're Invited! Routine Remix Night at Core Values Fitness

Câu 78. Subject: ..................

Hi Jane,

Positive reviews from awesome customers like you help other homeowners to feel confident about
choosing

Barrows Brothers for their plumbing needs. Could you take 60 seconds to review us on Google?

We will be forever grateful. Thank you in advance for helping us and our future customers!

Barrows Brothers Plumbing

A. You forgot to save your seat!

B. Got one minute to review us?

C. Great meeting you at last night's event!

D.yWe'd love feedback about your recent purchase

Câu 79.Subject:

Hi Jane,

Thanks for visiting Beckers Bicycle today! We are so glad we were able to meet your biking needs.

If you have any questions about the item you purchased, or should any issues arise in the future, you
canreach us at 555-283-1234 or email help@beckersbicycle.com.Cycle on! Beckers Bicycle

Ax Beckers Bicycle thanks you for your business!

B. Welcome to the CCC Team

C.Thanks for reaching out to us

D.Thank you for choosing FireSafe

Câu 80.Subject:................

Hi there Jane!

You recently purchased the following item from our store:

·Star Chart Enamel

X9237GOLD

·$49.99

We hope you are loving it. Would you mind taking a minute to tell us what you think about it?
Yourfeedback helps us to continue providing the top-notch handmade jewelry our local customers
love!Thanks for choosing Jills Jewelers, and we hope to see you again soon!

A. Great meeting you at last night's event!

B. You forgot to save your seat!

C.x Your feedback means a lot!

D. We'd love feedback about your recent purchase

Câu 81. Subject:..................

Hi John,

Just a friendly reminder that the next payment for your account ending in 5383 is scheduled for
automaticwithdrawal from your bank account on November 10,2020.

Amount to be withdrawn:$149.99

No action is needed on your part, we are just keeping you in the loop! Thanks for choosing ABC
Business!Sincerely,

Jane Doe

A. Thanks for reaching out to us

B. Shipping information

CxYour automatic payment is approaching

D. Welcome to the CCC Team

Câu 82. Subject: ..................

Re your last email, we are in the process of arranging the meeting schedule for 14 May, but there are
still afew details I need from you. Do you want me to book hotel accommodation for you - or will you
sort it outat your end? Also, can you send us something about the Barcelona project you were
involved in last year? Itwould be helpful to have something to circulate before the meeting. Please
send a copy of any relevantreports.

Regards.
A)Meeting 14/5

B Regarding your order'

C.Special offer!

D.Shipping information

Câu 83.Subject:..................

Hi Jane,

Routine Remix Night is only 5 days away! The list is filling up fast so register now to save your spot!
Youcome out of this fun night with:

New exercises to wake up dormant muscles.

Creative and fun, full-body, at-home workouts.

dvice from our own personal trainers on how they remixtheir routines.Routine Remix
NightTuesday,December 9th,6-8pm

@the Core Valucs Fitness studio See you there!

The Core Values Fitness Team

A. Only 5 spots left for Routine Remix Night on December 9th

B. Beckers Bicycle thanks you for your business!

C,You're Invited! Routine Remix Night at Core Values Fitness

D. Thank you for choosing FireSafe

Câu 84. Subject:............

Just a short note to let you know that we received your order. We can confirm that the items were
sent bymail today. To track your order, click on the link below. If there's anything else, just let us
know.Best wishes,

Ax Shipping information

B. Special offer!

C. Action re contract

DRegarding your order

Câu 85. Subject:.

Sorry for the delay in replying - I've been out of the country on business. Unfortunately, the items
youordered are not in stock, but we're expecting delivery by the end of the week. I'll get back to you
as soon asthey arrive. If you need any more information, please feel free to contact me.

A.Special offer!

ByRegarding your order.

C.Meeting 14/5
D.Shipping information

Câu 86.Subject:

Dear John,

Thank you for choosing Jane Doe Weddings & Events to create your ultimate celebration! How
dideverything go? Your honest feedback helps me to continually improve the event experience from
start tofinish for my clients. Would you mind taking a minute to fill out this simple, five-question
survey?Take the one-minute feedback survey

Thank you in advance for helping me help you! Best Regards,

Jane

A. You forgot to save your seat!

B. Only 5 spots left for routine remix night on December 9th

C. Great meeting you at last night's event!

Dx Your feedback means a lot!

Câu 87. Subject: .

Good news! Subscribers to our email newsletter can take advantage of fantastic price savings in our
Januarysale. I've attached a pdf file that gives full details, or alternatively just click on the link below.
You canorder over the web or by email - our customer service staff are standing by.

Looking forward to hearing from you soon

AxSpecial offer!

B.Regarding your order

C. Action re contract

D.Shipping information

Câu 88. Subject:..................

Hi Jane,

You've seen the promotions around my free upcoming webinar on the Top 5 Google Ads Tips to
Make theMost of Your Budget, but you're still not on the list to gain access!

By signing up, you can partake in the live Q&A session during the webinar and will get an email with
thefull recording afterward.

Sign up now so you can start creating your BEST ads yet while saving your precious money.Hope to
see you there!

Jane Doe

A. Only 5 spots left for Routine Remix Night on December 9th

B. You're Invited! Routine Remix Night at Core Values Fitness

C.[Free webinar] 5 Ways to Get the Most Out of Your Google Ads Budget
D.x You forgot to save your seat!

Câu 89.Subject:..................

Hi John,

Over 40 former Weeknight Chef members took advantage of our special rejoin offer last week and
we hopeyou'll be next!

Sign back up today and get your first month plus three dessert kits FREE! Don't delay

-the offer is only valid for the first 100 returning members or until March 31-whichever comes first.

Click below to reunite with your inner chef today! May your dinnertime dread be gone,

The Weeknight Chef Team Weeknight Chef

A Rejoin Weeknight Chef and SAVE BIG!

B. Your automatic payment is approaching

C. Thanks for reaching out to us

D. Welcome to the CCC Team

E.

Câu 90.Subject:

Jane.

Is your workout routine getting stale? Are you getting less excited to workout than you used to? Are
yourmuscles getting bored?

If so, you won't want to miss our Routine Remix Night at Core Values Fitness! On Tuesday, December
gth

from 6-8pm, our trainers will be sharing simple ways to spice up your workouts. We're filled the brim
with:

Exercises to activate and tone muscles you've never heard of.

Creative ways to do a full-body at-home workout with no equipment.

Personal strategies our own trainers use to keep things fresh.

It's time to start getting excited about exercise again. This event is 100% free, but spots are limited--
so signup now!Hope you see you soon!

A. Thanks for reaching out to us

B. Thank you for choosing FireSafe

CXYou're Invited! Routine Remix Night at Core Values Fitness

D. Beckers Bicycle thanks you for your business!

Part 4:Letter/ Email writing

Students MUST choose ONE of the following topics:

Topic 1: Read the job advertisements carefully and write an application letter.

Position:Teacher

Job requirements:

Male/Female; Ages:22-32 years old

Education: Bachelor of English language

Good communication skill for work

Experience:1-2 years

vien laiah dcanh

Position:Sales Executive gan dic kinh doanh

Job requirements:nhan

-Diploma/Bachelor degree in related fields;

Experience in HORECA or FMCG is an advantage;

Good English communication skills;