LUIS EDUARDO SANTOS FERNANDEZ

Calle Mama Tingo 5 , Edf 169 apt 3B, Villa Olímpica, Santiago, Dom Rep
Tel. 809-337-4444
Cel. 829-741-0109
E-mail. Luiseduardofersantos22@gmail.com

SUMMARY

Self-motivated individual with sales and customer service expertise. Proven experience
meeting sales quotas, meeting company goals, and working collaboratively with other sales
professionals. Looking forward to grow and learn more in the business industry.

EMPLOYMENT HISTORY

Sales Agent - Escondidas Travel Agency -Dom. Rep. (September 2022 -PRESENT)

• Educate new and existing customers about the features and benefits of our products, always looking
for their satisfaction, developed custom itineraries for groups of all sizes, balancing the interests of
the group with the available activities and implemented an effective conflict resolution process.

Sales Executive – Ital Hair Products - Dom. Rep. (March 2019 -September 2022)

• Visit Hair Salon, and present all the features of the product.
• Surpass sales goals targets maintaining accurate records.

Customer Service Rep. –Call Max - Rep Dom. (December 2017 -December 2018)

• Managing incoming calls generating sales leads that develops into new customer.
• Utilized a CRM system to manage customer records and track the status of customer
Inquiries

Quality Auditor – Avery Dennison - Dom. Rep (August 2016 -December 2017)

• Ensure a company´s products or services meet certain standards and comply with
industry regulations.

EDUCATION

Bartender
National Institute For Professional Technical Training (July 2018)

High School degree

Emma Balaguer High School (September 2013 – August 2017)

External Sales
National Institute For Professional Technical Training (December 2015)

Sales Auxiliar
National Institute For Professional Technical Training (November 2015)
SKILLS
▪ Customer Service
▪ Ability to Work Under Pressure and to Multitask
▪ Fast LearnerLeadership
▪ Ability to Work in a Team

LANGUAGES
Spanish - Native
English - Basic

References Provided At Request

Francelis Rodriguez +1809-979-2383
Pedro Hernandez - +1-603-765-3059
Fanny Balbuena – +1-809-631-5471