Selene De León

Porvenir c/ Itaipu 388, Barrio, Felicidad

Lambaré, Paraguay 110705
Home: +59-598-310-889-0
Cell: +59-598-428-295-3
elizabeth.jm50@gmail.com

Goal-Oriented Junior Manager with 5 years of experience in revenue generation and cost-cutting looking
forward to leading a dynamic team and leverage inventory management and strategic planning skills towards
organization development.

HIGHLIGHTS OF QUALIFICATIONS
Astute Business Operations Manager focused on supporting cross-functional teams to increase customer
satisfaction trough process improvements.
Respectful and respeceted professional with exceptional knowledge of developing strategic plans for service
excellence.

EXPERIENCE

Futuro S.A., Asunción

3/2018—2/2021
Business Operations Manager
•Devised, deployed and monitered process to boost long term business success to increase profit levels 10%.
•Oversaw day to day business operations on sales floor by fastering deep professional relationships with
wholesale contracts and customers.• Develop and cultivated lucrative relationships with both new and existing
clients through effective communication and exemplary interpersonal skills. •Managed full scope of day-to-day
business operations including employee relations, benefit programs, recruitment, selection, orientation,
performance reviews, motivation, mentoring and training of employees to develop skills and maximize
productivity. •Created company handbook and all company policies and procedure.

Asociación Industrial de Confeccionistas del Paraguay, Asunción

1/2017—2/2018
Business Management
•Devised, deployed and monitered process to boost long terms business success to increase profit levels 6%.
•Planned promotions and sales strategies for 6 major trait launches that grew to become 92% of the sales mix.
•Devised strategies to boost customer sales and drive referrals due to excellent service. •Monitored daily
operations and adress potential issues when they arise.

Ministerio de Industria y Comercio REDIEX, Asunción

4/2011—3/2013
HR Assistant
•Assisted with development and dispersion of the HR employee manual. •Coordinated calls between job
candidates and assesment centers, time lost reduced by %.12 •Enhanced electronic filing methods to be more
cohesive and effective. •Reviewed and assesed resumes sent in by job applicants.

A & E S. A. & Delicias Japonesas Rapid Foods, Fernando de la Mora

5/2013—12/2016
Logistics Manager
•Created and monitered warehouse information and data in SAP. •Oversaw order tracking, maintenance of
files, and specialist project work as requested. •Indentified and process both regular and rush orders.
•Coordinated transportation for outbound shipments. •Collaborated with customer service team members to
ensure that customers orders are correct. •Finalized shipping process in SAP. •Restocked various materials
used in logistic/warehouse setting as necessary. •Provided import/export logistics support as assigned by the
supervisor.
SKILLS

•Operations Management. •Creation of pivot tables and modification of

•Strategic Planning. spreadsheets to achieve analytical objectives.
•Business Planning. Development and implementation of standard
•Staff Management. procedures to solve problems.
•Relationship building and management. •Importing and exporting data.
•Business development. •Basic Knowledge of productivity software suites:
•Process improvement. Microsoft Word and Google Docs.
•Effective communication and leadership. •Presentation skills of Power Point and Access.
•Bilingual: Spanish and English. •Basic Knowledge about social media specially in
•Expert in Microsoft Excel: including statistical, Facebook ads and Instagram
mathematical and financial functions, pivot tables.
.

LICENSES/CERTIFICATIONS HONORS/AWARDS

•High School Diploma- México 2008-2011
Colegio Cervantes de Torreón
•Universidad Americana- Paraguay 2011-2013
Bachelor´s Degree in International Business
•National American University- USA 2013-2023
Bachelor´s Degree in International Business
•High School Diploma- México 2008-2011
Colegio Cervantes de Torreón, graduated with
honors (4.8 GPA)
•Universidad Americana-Paraguay 2011-2013
Bachelor´s Degree in International Business,
graduated with honors (4.9 GPA)

PROFESSIONAL ASSOCIATIONS

•BUILDING EXCEPTIONAL TEAMS

Leadership Conference given at Universidad Americana on November 20, 2013. By Dr. Rodrigo Jordán Fuchs.
Document obtained: Certificate.
•LATIN AMERICAN LEADERSHIP CONGRESS
I participated in the Latin American Leadership Congress in charge of Dr. Rodrigo Collado. On November 26th,
2012. Document obtained: Certificate.
•REINVENTATE INTERNATIONAL CONGRESS 2012
I attended the International Congress "Reinvéntate" with Robin Sharma, Kaihan Krippendorff and Christian
Simpson. On November 9th, 2012. I received the title of Leader free of charge.
• SOCIAL AND BUSINESS ETIQUETTE CONFERENCE
I attended the conference "Social and Business Etiquette" dictated by the Paraguayan-German Chamber of
Commerce and Industry by Mr. Luis Arroyo Perez, with a duration of 6 academic hours.

ADDITIONAL INFORMATION
•Integral member of management team supporting and leading a team of employees and 800 independent
sales representatives.
•Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize
resource utilization and customer sales opportunities.
•Facilitated meetings, trade shows and conference planning.

ENDORSEMENTS
•Karen Portillo AICP Paraguay +595983778722 Chief HR
•Alicia de Hayashi A&E S. A. +595981998378 Owner
•Hannelor Goltz Ministerio de Industria y Comercio +5958981971200